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2020 Volkswagen Atlas Problems and Recalls

Owners filed 27 complaints with NHTSA about the 2020 Volkswagen Atlas, most often about the electrical (41% of complaints). It is 8th of 9 Atlas model years by number of complaints and has 4 recalls.

Complaints27
Recalls4
Crashes reported0
Fires reported0
Injuries reported0

Most common 2020 Volkswagen Atlas problems

  1. Electrical

    11 complaints · 41%

    The contact owns a 2020 Volkswagen Atlas. The contact stated while driving at 35 MPH on local streets, the accelerator pedal was slightly released however, the vehicle immediately stopped. There was no warning light illuminated. The contact was able to drive to the destination safely. The contact took the vehicle to…
    Owner report to NHTSA, 2022, at 17,049 miles
    The contact owns a 2020 Volkswagen Atlas. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted with the passenger occupant detection system (pods) and electronic power control (epc) warning lights illuminated. The vehicle was restarted; however, the failure recurred. The…
    Owner report to NHTSA, 2025, at 116,000 miles
  2. Air bags

    8 complaints · 30%

    Parts named most often: sensor.

    The contact owns a 2020 Volkswagen Atlas. The contact stated that while driving at an undisclosed speed, the air bag sensor warning light illuminated and the seat warming function failed. The contact took the vehicle to the dealer to be diagnosed. The contact was informed that the wiring in the seat was faulty and…
    Owner report to NHTSA, 2024, at 64,000 miles
    The contact owns a 2020 Volkswagen Atlas. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted with the passenger occupant detection system (pods) and electronic power control (epc) warning lights illuminated. The vehicle was restarted; however, the failure recurred. The…
    Owner report to NHTSA, 2025, at 116,000 miles
  3. Driver assistance

    8 complaints · 30%

    Parts named most often: automatic emergency braking, warnings, blind spot detection, adaptive cruise control.

  4. Steering

    5 complaints · 19%

    The contact owns a 2020 Volkswagen Atlas. The contact stated that while driving at an undisclosed speed, the steering wheel was difficult to turn, and the hazard indicator warning light illuminated. In addition, the steering wheel seized. The vehicle was towed to an independent mechanic where it was diagnosed with…
    Owner report to NHTSA, 2025, at 78,000 miles
  5. Other or unspecified

    5 complaints · 19%

  6. Brakes

    4 complaints · 15%

  7. Engine

    3 complaints · 11%

Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.

2020 Volkswagen Atlas recalls

  1. Air bags: front passenger

    NHTSA 23V215000 · March 29, 2023 · 143,053 vehicles

    Risk: A deactivated passenger air bag increases the risk of injury during a crash.

    Fix: Dealers will replace the pods sensor mat and wiring harness, free of charge. Owner notification letters were mailed on march 22, 2024. Owners may contact volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69fb.

    Full defect summary

    Volkswagen group of america, inc. (volkswagen) is recalling certain 2018-2021 atlas and 2020 atlas cross sport vehicles. The passenger occupant detection system (pods) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.

  2. Wheels and tires: pressure monitoring and regulating systems

    NHTSA 22V815000 · October 31, 2022 · 296,044 vehicles

    Risk: An undetected sudden loss of pressure in all four tires increases the risk of a crash.

    Fix: Dealers will update the TPMS software, free of charge. Owner notification letters were mailed november 18, 2022. Owners may contact volkswagen's customer service at 1-800-893-5298 or audiâ’s customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (audi) 45j7, and (vw) 45j6 and 45j8.

    Full defect summary

    Volkswagen group of america, inc. (volkswagen) is recalling certain 2019 volkswagen tiguan lwb, golf sportswagen a7, golf alltrack, golf r gp, audi q3, audi a3 cabriolet, 2019-2020 jetta nf, jetta gli, golf gti, atlas, golf a7, audi a3, 2020-2021 atlas cross sport, and 2021 atlas fl vehicles. The tire pressure monitoring system may not detect an air pressure loss in adequate time when deflating occurs among all four tires simultaneously. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 138, "tire pressure monitoring systems."

  3. Air bags: side/window

    NHTSA 22V152000 · March 28, 2022 · 222,892 vehicles

    Risk: A delayed air bag deployment can increase the risk of injury.

    Fix: Dealers will secure and, as necessary, replace any the front door wiring harnesses showing a fault code, free of charge. Owner notification letters were mailed june 20, 2022. Owners may contact volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 97gf.

    Full defect summary

    Volkswagen group of america, inc. (volkswagen) is recalling certain 2019-2020 atlas, 2020-2023 atlas cross sport, and 2021-2023 atlas fl vehicles. The door wiring harness electrical contacts may corrode, disrupting the electrical connection and delaying the deployment of the driver or passenger front side air bag during a side impact crash.

  4. Equipment: labels

    NHTSA 22V086000 · February 16, 2022 · 3,648 vehicles

    Risk: Without the reduced gvwr label, the vehicle could be overloaded, leading to a loss of control and increasing the risk of a crash.

    Fix: Dealers will install the reduced gvwr label, free of charge. Owner notification letters were mailed march 31, 2022. Owners may contact volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 09d9.

    Full defect summary

    Volkswagen group of america, inc. (volkswagen) is recalling certain 2018-2021 atlas and 2020-2021 atlas cross sport vehicles equipped with accessory side steps. The reduced gross vehicle weight rating (gvwr) label, reflecting the additional weight of the side steps, was not installed. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 110, "tire selection and rims."

Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.

NHTSA defect investigations

Questions about the 2020 Volkswagen Atlas

What are the most common problems with the 2020 Volkswagen Atlas?
By NHTSA owner complaints: electrical (11 complaints); air bags (8 complaints); driver assistance (8 complaints).
How many recalls does the 2020 Volkswagen Atlas have?
4 recalls listed by NHTSA, the latest from March 29, 2023 (air bags). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
Is the 2020 a bad year for the Volkswagen Atlas?
It is 8th of 9 Atlas model years by number of complaints, with 27 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.

Other Volkswagen Atlas years

Volkswagen Atlas problems by year