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2015 Volkswagen E-Golf Problems and Recalls

Owners filed 29 complaints with NHTSA about the 2015 Volkswagen E-Golf, most often about the electrical (69% of complaints, typically around 13,500 miles). It is the most complained-about E-Golf model year since 2000 and has 3 recalls.

Complaints29
Recalls3
Crashes reported0
Fires reported0
Injuries reported0

Most common 2015 Volkswagen E-Golf problems

  1. Electrical

    20 complaints · 69%

    Half of these problems showed up before 13,500 miles.

    Tried to start the car and error message appeared on dash. Message read "electrical system failure". Turned car completely off, waited approx. 1 minute then started car again with no problem.
    Owner report to NHTSA, 2016, at 9,500 miles
    At about 17500 mile on odometer, I had just unplugged this electric car from a public level 2 charging station and saw a warning "error: electrical system. Stop!". I assumed it was just a light when first turning the car on so shifted into reverse. ( I was parked in a standard parking lot, racking the charger. The car…
    Owner report to NHTSA, 2016, at 17,653 miles
  2. Fuel system

    9 complaints · 31%

    Half of these problems showed up before 17,500 miles.

    At about 17500 mile on odometer, I had just unplugged this electric car from a public level 2 charging station and saw a warning "error: electrical system. Stop!". I assumed it was just a light when first turning the car on so shifted into reverse. ( I was parked in a standard parking lot, racking the charger. The car…
    Owner report to NHTSA, 2016, at 17,653 miles
    The vehicle intermittently will not unlock/release the charging connector from the connection port. When this occurs, the emergency release procedure for the vehicle will not release the charging connector. The charging status indicator is red. Eventually connector finally releases but after either hours of waiting or…
    Owner report to NHTSA, 2019, at 25,000 miles
  3. Other or unspecified

    7 complaints · 24%

    Half of these problems showed up before 15,000 miles.

    When I went to unplug my car in my garage, the charging port would not release the charger. When I looked it up online, I found that many people who owned 2015 e-golfs had the exact same problem and that none of the electrical resets would work to get the charging port to release the charging cable.…
    Owner report to NHTSA, 2020, at 15,000 miles
    On august 28 2016 prior to charging E-Golf, charging system failed causing the damage on the electrical system and battery. The car was parked on the ucsd thornton parking lot. At that time car odometer shows 8727 miles. Volkswagen didn't (failed to) inform me about the recall for the software that control charging…
    Owner report to NHTSA, 2016, at 8,727 miles
  4. Engine

    5 complaints · 17%

    Half of these problems showed up before 17,500 miles.

    At about 17500 mile on odometer, I had just unplugged this electric car from a public level 2 charging station and saw a warning "error: electrical system. Stop!". I assumed it was just a light when first turning the car on so shifted into reverse. ( I was parked in a standard parking lot, racking the charger. The car…
    Owner report to NHTSA, 2016, at 17,653 miles
    The vehicle intermittently will not unlock/release the charging connector from the connection port. When this occurs, the emergency release procedure for the vehicle will not release the charging connector. The charging status indicator is red. Eventually connector finally releases but after either hours of waiting or…
    Owner report to NHTSA, 2019, at 25,000 miles
  5. Transmission

    4 complaints · 14%

    I was driving my 5-month old vw E-Golf on a city road with heavy traffic and traveling about 35-40 MPH when all of sudden my electric car shut off and came to a shuddering stop. It felt almost like another car had hit me from behind. The electric vw golf came to such an abrupt stop that the car behind me nearly hit…
    Owner report to NHTSA, 2015, at 2,300 miles
    Vehicle was travelling ~40 MPH on public road. Reached down to press "mode" button to left of shifter twice to switch to eco mode. Pressed "power" button by mistake. Two presses of power button causes vehicle to shut off, even while moving. Vehicle suffered total loss of power. Was able to bring vehicle to a stop…
    Owner report to NHTSA, 2016, at 1,500 miles

Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.

2015 Volkswagen E-Golf recalls

  1. Other: unknown or other

    NHTSA 18V329000 · May 16, 2018 · 252 vehicles

    Risk: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.

    Fix: Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or volkswagen will repurchase them if necessary, free of charge. The recall began november 29, 2018. Owners may contact volkswagen customer service at 1-800-893-5298.

    Full defect summary

    Volkswagen group of america, inc. (volkswagen) is recalling certain 2012-2016 eos, 2012 passat, 2012-2016 cc, 2015-2016 e-golf, 2011-2015 touareg, 2012-2015 and 2017 tiguan, and 2011-2016 golf and 2011-2013 gti vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.

  2. Electrical: traction battery

    NHTSA 16V138000 · March 7, 2016 · 5,561 vehicles

    Risk: An unexpected vehicle shutdown can increase the risk of a crash.

    Fix: Volkswagen has notified owners, and dealers will update the battery management software, free of charge. The recall began march 15, 2016. Owners may contact volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 93b4.

    Full defect summary

    Volkswagen group of america, inc. (volkswagen) is recalling certain model year 2015-2016 e-golf vehicles manufactured may 21, 2014, to march 1, 2016. Oversensitive diagnostics for the high-voltage battery management system may falsely detect an electrical surge resulting in the vehicle's electric drive motor shutting down unexpectedly.

  3. Air bags: sensor/control module-inactive

    NHTSA 15V627000 · October 7, 2015 · 993 vehicles

    Risk: In the event of a crash, if the front passenger seat occupant is incorrectly classified or non-detected, the passenger frontal air bag may deploy improperly or not at all, increasing the risk of occupant injury.

    Fix: Volkswagen will notify owners, and dealers will replace the pods control module, free of charge. The recall began on november 20, 2015. Owners may contact volkswagen customer service at 1-800-893-5298. Volkswgen's number for this recall is 69l6.

    Full defect summary

    Volkswagen group of america, inc. (volkswagen) is recalling certain model year 2015 jetta vehicles manufactured september 8, 2014, to november 28, 2014, golf vehicles manufactured april 2, 2014, to december 3, 2014, and e-golf vehicles manufactured july 26, 2014, to october 18, 2014. The affected vehicles are equipped a passenger occupant detection system (pods) that may have been manufactured improperly. As a result, the front passenger seat occupant may be improperly classified or may not be detected.

Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.

NHTSA defect investigations

Questions about the 2015 Volkswagen E-Golf

What are the most common problems with the 2015 Volkswagen E-Golf?
By NHTSA owner complaints: electrical (20 complaints, typically around 13,500 miles); fuel system (9 complaints, typically around 17,500 miles); other or unspecified (7 complaints, typically around 15,000 miles).
How many recalls does the 2015 Volkswagen E-Golf have?
3 recalls listed by NHTSA, the latest from May 16, 2018 (other). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
Is the 2015 a bad year for the Volkswagen E-Golf?
It is the most complained-about E-Golf model year since 2000, with 29 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.

Other Volkswagen E-Golf years

Volkswagen E-Golf problems by year