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2011 Volkswagen Routan Problems and Recalls
Owners filed 175 complaints with NHTSA about the 2011 Volkswagen Routan, most often about the electrical (63% of complaints, typically around 71,000 miles). It is the 3rd most complained-about Routan model year since 2000.
Complaints175
Recalls0
Crashes reported4
Fires reported2
Injuries reported21
Most common 2011 Volkswagen Routan problems
Electrical
111 complaints · 63%Half of these problems showed up before 71,000 miles.
Was driving car around 55 MPH when the car just turned off and lost all power steering and brakes, engine just cut off without warning. I was able to pull the car over to the side of the road and restart the car. The car was taken to a service station and no codes were found to why the car just stop working.
The engine will crank but will not start on most occasions. When the engine does start it will shut off after several seconds. To get the engine to start at all the ignition has to be turn to the on position for two to three seconds and then turned to the start position. When the engine does remain on, it has shut off…
Engine
50 complaints · 29%Half of these problems showed up before 69,500 miles. Parts named most often: cooling system.
The contact owns a 2011 Volkswagen Routan. The contact stated that when the ignition was turned to the on position, the vehicle did not start. After several attempts, the vehicle restarted. Additionally, while driving various speeds, the engine stalled without warning. The vehicle did restart. The vehicle was taken to…
The contact owns a 2011 Volkswagen Routan. While driving approximately 70 MPH, the engine stalled without warning. The vehicle was taken to an independent mechanic where it was diagnosed that the totally integrated power module failed and needed to be replaced. The vehicle was not repaired and the failure recurred.…
Fuel system
41 complaints · 23%Half of these problems showed up before 73,000 miles. Parts named most often: delivery.
The engine will crank but will not start on most occasions. When the engine does start it will shut off after several seconds. To get the engine to start at all the ignition has to be turn to the on position for two to three seconds and then turned to the start position. When the engine does remain on, it has shut off…
My 2011 Volkswagen Routan has failed to start on numerous occasions. The engine cranks with full power, but will usually not turn over. When it does turn over, it does not maintain idle and shuts off within a few seconds. Electrical testing by the mechanic identified a failure in the fuel pump relay part of the…
Transmission
19 complaints · 11%Half of these problems showed up before 66,500 miles. Parts named most often: automatic transmission.
I started my 2011 vw Routan this morning and as soon as the transmission was placed in reverse, the engine quit. I had all electrical power throughout this whole ordeal. I placed the vehicle in park and started it again though it was hesitant to start. It started after 3 seconds and I allowed it sit and idle (did not…
Transmission slipping. My 2011 Volkswagen Routan sel had only about 64,800 when I started to get a check engine light which was diagnosed as a torque converter clutch solenoid error. I had this diagnosed by my local mechanic, autozone, advanced auto parts and aamco. I called my vw dealer who told me that because my…
Other or unspecified
17 complaints · 10%Half of these problems showed up before 71,000 miles.
Driver air bag has failed twice resulting in high dollar repairs. Brakes go bad extremely fast. Already replaced 2 full sets of brakes and rotors in 2 years; less than 10,000 miles on each set. Vehicle violently jerks when in reverse on a hill. Abnormal amount of popping in steering. Dealer unable to pinpoint problem…
Problem started about 4 weeks ago with car not starting. Would turn over but never crank up/start. Local vw dealer said issue was fuel pump and replaced. Symptoms continued with longer than normal cranking before starting. Sometimes vehicle acts like the battery is dead and will "click" until after multiple attempts…
Brakes
15 complaints · 9%Half of these problems showed up before 52,500 miles.
This vehicle has been serviced by the selling dealer since it was purchased july 2011. This vehicle has had many serious / safety problems. The brakes have been replaced 2 or 3 times. The most recent problem was the power brake booster (or something like that) has failed. My wife was not able to stop the van. She went…
The contact owns a 2011 Volkswagen Routan. When the brake pedal was depressed, the rear brakes failed to release. The vehicle was taken to a dealer where it was diagnosed that the driver and passenger side rear mounting brackets needed to be replaced. The vehicle was repaired. The manufacturer was notified of the…
Stability control
12 complaints · 7%Half of these problems showed up before 75,000 miles.
This vehicle is basically a chrysler/dodge with vw branding, and one of the keys is even a dodge key. It has the same issue with the tipm and fuel relay module that was recalled on the 2011 chrysler and dodge vans. See fuel pump relay recall NHTSA 14v-530. I'm asking that it also be recalled for the 2011 vw Routan…
The van hesitates to start. It has turned off by itself while driving. The blinkers (right and left) sometimes work. The hazard lights sometimes work. The AC comes on and then comes off. We are the original owners and have kept up with maintenance on the van. We took the van into Volkswagen dealer service and were…
Steering
11 complaints · 6%Half of these problems showed up before 47,500 miles.
The vw Routan recently when I got from the deleship I notice that everytime that I would apply the brakes while driving on the freeway then entire van would vibrate and the steering wheel would vibrate even more I did some research and I found that I wasn't the only Routan owner having brake problems so it looks like…
I was driving along a highway with my wife and children when all the power in my vehicle shutoff. I lost power to the engine, power steering, and power braking. I was able to get the vehicle over to the side of the road without incident. Since then I have had several electrical issues and the Volkswagen dealership has…
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2011 Volkswagen Routan recalls
NHTSA lists no recalls for this model year.
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
Questions about the 2011 Volkswagen Routan
- What are the most common problems with the 2011 Volkswagen Routan?
- By NHTSA owner complaints: electrical (111 complaints, typically around 71,000 miles); engine (50 complaints, typically around 69,500 miles); fuel system (41 complaints, typically around 73,000 miles).
- How many recalls does the 2011 Volkswagen Routan have?
- NHTSA lists no recalls for the 2011 Volkswagen Routan. Check your VIN at nhtsa.gov/recalls in case one is issued later.
- Is the 2011 a bad year for the Volkswagen Routan?
- It is the 3rd most complained-about Routan model year since 2000, with 175 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.