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2015 Volkswagen Tiguan Problems and Recalls

Owners filed 62 complaints with NHTSA about the 2015 Volkswagen Tiguan, most often about the air bags (45% of complaints, typically around 65,500 miles). It is 16th of 18 Tiguan model years by number of complaints and has 4 recalls.

Complaints62
Recalls4
Crashes reported1
Fires reported1
Injuries reported4

Most common 2015 Volkswagen Tiguan problems

  1. Air bags

    28 complaints · 45%

    Half of these problems showed up before 65,500 miles. Parts named most often: frontal.

    Steering wheel has controls that no longer function, the horn is non-functioning and can not be used to alert a car when danger is eminent, such as backing up with bypassing cars, cars improperly changing lanes or drifting into lane, also the airbag warning light is on and the car displays error airbag message.
    Owner report to NHTSA, 2019, at 65,500 miles
    The contact owns a 2015 Volkswagen Tiguan. The contact stated that the horn became inoperable. The air bag warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed that the clockspring needed to be replaced; however, the part was on backorder. The vehicle was not repaired. The…
    Owner report to NHTSA, 2022, at 67,000 miles
  2. Electrical

    23 complaints · 37%

    Half of these problems showed up before 63,500 miles.

    Airbag error light on, clicking sound when turning steering wheel, horn stopped working, buttons on right side of steering wheel stopped working, display stuck on bluetooth phone connection
    Owner report to NHTSA, 2019, at 63,500 miles
    The contact owns a 2015 Volkswagen Tiguan. The contact stated that the horn became inoperable. The air bag warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed that the clockspring needed to be replaced; however, the part was on backorder. The vehicle was not repaired. The…
    Owner report to NHTSA, 2022, at 67,000 miles
  3. Other or unspecified

    15 complaints · 24%

    Half of these problems showed up before 44,500 miles.

    I was driving down the freeway about 72 MPH and suddenly I heard a big boom sound, like a gunshot . And then glass was everywhere , the sunroof had exploded , but it didn't appear to be any objects inside the vehicle, and I didn't notice any road debris,
    Owner report to NHTSA, 2018, at 51,524 miles
    While traveling about 50 MPH, the panoramic sunroof imploded, showering the interior of the vehicle with shards and chunks of glass of all sizes. We were in the state of ohio, near the city of athens on state highway 124. We did not go under an overpass or bridge.
    Owner report to NHTSA, 2018, at 37,000 miles
  4. Steering

    9 complaints · 14%

    Oct 19th, 2017 clock spring broke, while exiting out of parking lot, followed by airbag warning light appearing on dashboard, along with alarm sound. As I continued to drive on side street, I was not able to use my horn as another started to enter my lane. Upon return to parking lot, while car was in drive, my…
    Owner report to NHTSA, 2018, at 40,000 miles
    Steering wheel has controls that no longer function, the horn is non-functioning and can not be used to alert a car when danger is eminent, such as backing up with bypassing cars, cars improperly changing lanes or drifting into lane, also the airbag warning light is on and the car displays error airbag message.
    Owner report to NHTSA, 2019, at 65,500 miles
  5. Engine

    9 complaints · 14%

    These engines are susceptible to carbon build-up, which make them run extremely rough, jerk, misfire, and overall cannot get up to speed when cold. This is dangerous, a waste since mpg falls drastically, and could result an accident. Over normal wear at 70,000 miles, my Tiguan needed a manual carbon build-up removal…
    Owner report to NHTSA, 2019, at 72,000 miles
    The engine started to shake and would act like it wouldn't turn over , then it broke down on US on a road trip , got it towed and fixed but the same problem happen again couple months after of getting it fixed , and now it's leaking or smelling like gasoline leaking into the cabin of the car through the air vents and…
    Owner report to NHTSA, 2020, at 47,000 miles
  6. Brakes

    6 complaints · 10%

    We currently have an issue with our braking system in our 2015 Volkswagen Tiguan. At low speeds the car does not brake properly. The car will loose its ability to brake and will make a loud grinding sound. This happens at random times and the car manufacture cannot seem to replicate the issue. Our concern is that we…
    Owner report to NHTSA, 2016, at 8,500 miles
    The brakes simply jump when it's going slowly over rougher surface. The brake pedals also shake and bottom out up and down. When this happens I gently have to take my foot off then reapply pressure on the pedal. Consequently the vehicle during the moment loose the braking which could result a collision. I have gone to…
    Owner report to NHTSA, 2018, at 11,000 miles
  7. Body and structure

    4 complaints · 7%

    Parts named most often: body.

    We currently have an issue with our braking system in our 2015 Volkswagen Tiguan. At low speeds the car does not brake properly. The car will loose its ability to brake and will make a loud grinding sound. This happens at random times and the car manufacture cannot seem to replicate the issue. Our concern is that we…
    Owner report to NHTSA, 2016, at 8,500 miles
    Vw has door lock hatch actuators that are hazardous. They break or fail so much that there are millions of complaints on the internet about them. My daughter's back door wouldn't open and now won't lock. This is very dangerous with children in the back seat because the child safety lock doesn't work. Vw is making a…
    Owner report to NHTSA, 2018, at 31,000 miles
  8. Visibility and wipers

    4 complaints · 7%

    Parts named most often: sun/moon roof assembly.

    The contact owns a 2015 Volkswagen Tiguan. The contact stated that while driving 30 MPH, the sun roof exploded without warning. The vehicle was taken to dealer. The technician was unable to diagnose the cause of the failure. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure…
    Owner report to NHTSA, 2015, at 5,000 miles
    The sunroof glass exploded while we were driving down the freeway. We were showered with glass fragments including tiny shards. Some pin prick size injuries on hands and arms. We were cruising at 70mph on I-90 at the time of the event. It was about 65 degrees outside and we had one rear window down for air so internal…
    Owner report to NHTSA, 2016, at 34,000 miles

Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.

2015 Volkswagen Tiguan recalls

  1. Air bags: air bag/restraint control module

    NHTSA 19V535000 · July 17, 2019 · 27,822 vehicles

    Risk: Deactivated air bags increases the risk of injury. Inadvertent deployment of the air bags increase the risk of a crash.

    Fix: Volkswagen will notify owners, and dealers will install new software and replace the air bag ecu as necessary, free of charge. The recall began november 25, 2019. Volkswagen's number for this recall is 69z5.

    Full defect summary

    Volkswagen group of america, inc. (volkswagen) is recalling certain 2015-2016 tiguan and cc vehicles. The air bag electronic control unit (ecu) may have a defective power supply capacitor that can result in air bag deactivation or inadvertent deployment of the air bags.

  2. Other: unknown or other

    NHTSA 18V329000 · May 16, 2018 · 252 vehicles

    Risk: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.

    Fix: Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or volkswagen will repurchase them if necessary, free of charge. The recall began november 29, 2018. Owners may contact volkswagen customer service at 1-800-893-5298.

    Full defect summary

    Volkswagen group of america, inc. (volkswagen) is recalling certain 2012-2016 eos, 2012 passat, 2012-2016 cc, 2015-2016 e-golf, 2011-2015 touareg, 2012-2015 and 2017 tiguan, and 2011-2016 golf and 2011-2013 gti vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.

  3. Air bags: side/window

    NHTSA 16V045000 · January 28, 2016 · 734 vehicles

    Risk: In the event of a crash necessitating deployment of a seat-mounted air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.

    Fix: Volkswagen will notify owners, and dealers will replace the side air bag modules, free of charge. The recall began july 7, 2016. Owners may contact audi customer service at 1-800-822-2834 or volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69m1 (for audi) and 69l9 (for vw).

    Full defect summary

    Volkswagen group of america, inc. (volkswagen) is recalling certain model year 2015 volkswagen tiguan vehicles manufactured january 15, 2015, to january 21, 2015, and 2015 audi q5 vehicles manufactured january 13, 2015, to february 3, 2015. The affected vehicles are equipped with driver and front seat passenger seat-mounted air bag inflators that may rupture in the event of a crash.

  4. Equipment: labels

    NHTSA 15V311000 · May 26, 2015 · 2,957 vehicles

    Risk: If the labels have incorrect weight and loading information, the operator may overload the vehicle which could cause vehicle instability, increasing the risk of a crash.

    Fix: Volkswagen will notify owners, and dealers will correct the information on the certification label, free of charge. The recall began on june 12, 2015. Owners may contact volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01a5.

    Full defect summary

    Volkswagen group of america, inc. (volkswagen) is recalling certain model year 2015 tiguan vehicles manufactured january 22, 2015, to march 20, 2015. These vehicles may be equipped with certification labels that are missing the required tire pressure information and they may state incorrect weight and loading information. As such, these vehicles fail to comply with the requirements of 49 cfr part 567, "certification."

Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.

Questions about the 2015 Volkswagen Tiguan

What are the most common problems with the 2015 Volkswagen Tiguan?
By NHTSA owner complaints: air bags (28 complaints, typically around 65,500 miles); electrical (23 complaints, typically around 63,500 miles); other or unspecified (15 complaints, typically around 44,500 miles).
How many recalls does the 2015 Volkswagen Tiguan have?
4 recalls listed by NHTSA, the latest from July 17, 2019 (air bags). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
Is the 2015 a bad year for the Volkswagen Tiguan?
It is 16th of 18 Tiguan model years by number of complaints, with 62 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.

Other Volkswagen Tiguan years

Volkswagen Tiguan problems by year