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2010 Cadillac Escalade Problems and Recalls
Owners filed 38 complaints with NHTSA about the 2010 Cadillac Escalade, most often about the air bags (55% of complaints). It is 17th of 27 Escalade model years by number of complaints and has 3 recalls.
Most common 2010 Cadillac Escalade problems
Air bags
21 complaints · 55%I called all the dealers listed on your web site to have the air bags replaced but they said they dont have the part and cant get it rk chev told me to go to a Cadillac dealer and they dont have it so what do I do, also the engine has aticking noise sinces the time I got the car and they say its nothing but it still…
The contact owns a 2010 Cadillac Escalade. The contact received notification of NHTSA campaign number: 21v050000 (air bags) however, the part to do the recall repair was unavailable. The contact called michael Cadillac (5787 n blackstone ave, fresno, ca 93710) where it was confirmed that the part was not available.…
Electrical
5 complaints · 13%Parts named most often: 12v/24v/48v battery.
The contact owns a 2010 Cadillac Escalade. While driving approximately 45 MPH, all the warning indicators on the instrument panel illuminated at once and the doors began locking and unlocking. The dealer stated that the battery cables needed to be replaced. The vehicle was repaired. The manufacturer was notified of…
My son was driving home from work down highway 288 in houston and the car just died and did not start. The door locks were going up and down like it was trying to reset and lock the car. I had it fixed and they said it was the fuel pump was out. We had the fuel pump fixed and a new battery put in. Would this cause it…
Wheels and tires
3 complaints · 8%Parts named most often: tread/belt.
Tires losing air due to poor chroming process, aka paint on rims, fake chrome paint is peeling off on inside of rims, (since gm doesn't like to rustcoat any of their parts to save a couple $) causing tires not to seal to rim, as well valve stem hole is no longer round due to flaking paint and air is escaping here as…
The contact owns a 2010 Cadillac Escalade equipped with uniroyal tires, tire line: paw touring, tire size: 285/45/r22, dot number: (unavailable). The contact stated that upon inspection, it was discovered that all four tires had experienced tread separation and the steel belts were exposed. The cause of the failure…
Engine
3 complaints · 8%The contact owns a 2010 Cadillac Escalade. When driving at any speed, the vehicle would exhibit an abnormal tapping sound which would become louder as the speed was increased. The vehicle was taken to the dealer where it was diagnosed that the piston was cracked. The vehicle was not repaired. The failure mileage was…
Exhaust manifold bolts shred off causing engine misfire. Leading to a very costly repair. Mech. Said that this happens on all the gm of a similar design, at highway speed don't notice the roughness. When you come to a stop and can really feel the cylinder miss firing. Fault code said number was mis-firing.
Other or unspecified
3 complaints · 8%We purchased the vehicle in may and noticed the first crack a few months later and this morning feb 16 2017 I see the 2nd crack. I am afraid if I have a wreck, the piece is going to fly off and damage airbag or slice the face of the driver. Please fix this issue!!!! The vehicle was stationary when cracks formed.
I called all the dealers listed on your web site to have the air bags replaced but they said they dont have the part and cant get it rk chev told me to go to a Cadillac dealer and they dont have it so what do I do, also the engine has aticking noise sinces the time I got the car and they say its nothing but it still…
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2010 Cadillac Escalade recalls
Air bags: inflator module
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Fix: Gm will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on february 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on march 1, 2021. Owners may contact chevrolet customer service at 1-800-222-1020; cadillac customer service at 1-800-458-8006; and gmc customer service at 1-800-462-8782. Gm's number for this recall is n212328760.
Full defect summary
General motors, llc (gm) is recalling certain 2007-2011 cadillac escalade, escalade esv, escalade ext, chevrolet avalanche, silverado 1500, suburban, tahoe, gmc sierra 1500, yukon, yukon xl, and 2009-2011 chevrolet silverado 2500, silverado 3500, gmc sierra 2500 and sierra 3500 vehicles originally sold, or ever registered, in the states of alabama, california, florida, georgia, hawaii, louisiana, mississippi, south carolina, texas, puerto rico, american samoa, guam, the northern mariana islands (saipan), and the u.s. Virgin islands or "zone a." additionally, gm is recalling certain 2007-2008 cadillac escalade, escalade esv, escalade ext, chevrolet avalanche, silverado 1500, suburban, tahoe, gmc sierra 1500, yukon, yukon xl vehicles originally sold, or ever registered, in the states of arizona, arkansas, delaware, district of columbia, illinois, indiana, kansas, kentucky, maryland, missou
Air bags: inflator module
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Fix: Gm will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on february 24, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on may 11, 2021. Owners may contact cadillac customer service at 1-800-458-8006; chevrolet customer service at 1-800-222-1020; and gmc customer service at 1-800-462-8782. Gm's number for this recall is n212328790.
Full defect summary
General motors, llc (gm) is recalling certain 2013 cadillac escalade, escalade esv, and escalade ext, chevrolet avalanche, silverado 1500, silverado 2500/3500, suburban, tahoe, gmc sierra 1500, sierra 2500/3500, yukon, and yukon xl vehicles originally sold, or ever registered, in the states of alabama, california, florida, georgia, hawaii, louisiana, mississippi, south carolina, texas, puerto rico, american samoa, guam, the northern mariana islands (saipan), and the u.s. Virgin islands or "zone a." additionally, gm is recalling certain 2010 cadillac escalade, escalade esv, and escalade ext, chevrolet avalanche, silverado 1500, silverado 2500/3500, suburban, tahoe, gmc sierra 1500, sierra 2500/3500, yukon, and yukon xl vehicles originally sold, or ever registered in the states of arizona, arkansas, delaware, district of columbia, illinois, indiana, kansas, kentucky, maryland, missouri, ne
Air bags: inflator module
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Fix: Gm will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on february 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on may 11, 2021. A second owner notification letter was mailed to all other owners on january 24, 2022. Owners may contact chevrolet customer service at 1-800-222-1020; cadillac customer service at 1-800-458-8006; and gmc customer service at 1-800-462-8782. Gm'
Full defect summary
General motors, llc (gm) is recalling certain 2014 cadillac escalade, escalade esv, chevrolet silverado 2500, silverado 3500, suburban, tahoe, gmc sierra 2500, sierra 3500, yukon, and yukon xl vehicles originally sold, or ever registered, in the states of al, ca, fl, ga, hi, la, ms, sc, tx, pr, as, gu, the mp, and vi or "zone a." additionally gm is recalling certain 2011-2014 cadillac escalade, escalade esv, chevrolet silverado 2500, silverado 3500, suburban, tahoe, gmc sierra 2500, sierra 3500, yukon, yukon xl and 2011-2013 cadillac escalade ext, chevrolet avalanche, silverado 1500, and gmc sierra 1500 vehicles originally sold, or ever registered, in the states of az, ar, de, dc, il, in, ks, ky, md, mo, ne, nv, nj, nm, nc, oh, ok, pa, tn, va, and wv or "zone b." additionally, gm is recalling certain 2010-2014 cadillac escalade, escalade esv, chevrolet silverado 2500, silverado 3500, sub
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
NHTSA defect investigations
Desiccated air bag inflator rupture
Summary
From 2000 through 2017, takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("psan") propellant -- propellant 2004 and propellant 2004l. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 blomquist report at www.NHTSA.gov/sites/NHTSA.gov/files/documents/expert_report-hrblomquist.pdf.consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substa
Questions about the 2010 Cadillac Escalade
- What are the most common problems with the 2010 Cadillac Escalade?
- By NHTSA owner complaints: air bags (21 complaints); electrical (5 complaints); wheels and tires (3 complaints).
- How many recalls does the 2010 Cadillac Escalade have?
- 3 recalls listed by NHTSA, the latest from February 5, 2021 (air bags). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2010 a bad year for the Cadillac Escalade?
- It is 17th of 27 Escalade model years by number of complaints, with 38 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.