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2024 Cadillac Escalade Problems and Recalls
Owners filed 52 complaints with NHTSA about the 2024 Cadillac Escalade, most often about the engine (79% of complaints). It is 13th of 27 Escalade model years by number of complaints and has 2 recalls.
Most common 2024 Cadillac Escalade problems
Engine
41 complaints · 79%The contact owns a 2024 Cadillac Escalade. The contact stated while driving on the highway at 75 MPH, the vehicle unintendedly shut off. The contact pulled over to the side of the road and attempted to restart the vehicle; however, the vehicle failed to start. The contact stated that several unknown warning lights…
The contact owns a 2024 Cadillac Escalade. The contact stated while starting the vehicle, the contact heard a loud ticking sound coming from the engine. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed and determined that the engine had failed and needed to be…
Transmission
9 complaints · 17%The contact owns a 2024 Cadillac Escalade. The contact accidentally spilled coffee on the center console and the cupholder. The service transmission and shift message were displayed. The lights illuminated on the gear shifter. The display was flashing on and off. The contact stated that while driving, the message to…
Electrical
8 complaints · 15%The contact owns a 2024 Cadillac Escalade. The contact stated that while driving 45 MPH, the vehicle vibrated and the engine shut off. The dealer was contacted by phone and made aware of the failure. The vehicle was taken to the dealer, but the failure was not duplicated. The failure reoccurred. The vehicle was taken…
Driver assistance
5 complaints · 10%Parts named most often: automatic emergency braking, adaptive cruise control.
Fuel system
5 complaints · 10%Other or unspecified
4 complaints · 8%Brakes
3 complaints · 6%
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2024 Cadillac Escalade recalls
Engine: hard parts internal/mechanical
Risk: Engine failure increases the risk of a crash.
Fix: Dealers will inspect the engine, and as necessary, repair or replace the engine. For vehicles that pass inspection, dealers will add higher viscosity oil, install 6 oil fill cap, replace the oil filter, and update the owner's manual. Repairs will be performed free of charge. Owner notification letters were mailed june 18, 2025. Owners may contact cadillac customer service at 1-800-333-4223, chevrolet customer service at 1-800-222-1020, or gmc customer service at 1-800-462-8782. Gm's number for this recall is n252494000.
Full defect summary
General motors llc (gm) is recalling certain 2021-2024 cadillac escalade and escalade esv, chevrolet silverado 1500, suburban, and tahoe, gmc sierra 1500, yukon, and yukon xl vehicles equipped with a 6.2l v8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Brakes: software
Risk: Without a warning light, the vehicle may be driven with low brake fluid, which can reduce braking performance and increase the risk of a crash.
Fix: The electronic brake control module (ebcm) software will be updated through an over-the-air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed october 25, 2024. Owners can contact gmc customer service at 1-800-462-8782, chevrolet customer service at 1-800-222-1020, or cadillac customer service at 1-800-458-8006. Gm's number for this recall is n242447990.
Full defect summary
General motors, llc (gm) is recalling certain 2023 chevrolet silverado 1500, gmc sierra 1500, 2023-2024 chevrolet tahoe, suburban, gmc yukon, yukon xl, cadillac escalade, and escalade esv vehicles. The electronic brake control module software may fail to display a warning light when a loss of brake fluid occurs. As such, these vehicles fail to comply with the requirements of federal vehicle safety standard number 135, "light vehicle brake systems."
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
NHTSA defect investigations
Loss of motive power due to engine failure post recall remedy
Summary
On january 16, 2026, the office of defects investigation (odi) opened recall query rq26001.â this investigation was opened to assess the remedy effectiveness of recall 25v-274. Odi has received complaints alleging engine failure in vehicles after the recall remedy had been completed, whether that remedy involved an oil viscosity change or a complete engine replacement. General motors (gm) issued recall 25v-274 to address concerns of engine failure in the l87 engines produced between march 1, 2021 and may 31, 2024. Gm cited the root cause as a supplier manufacturing and quality issue. Gmâs recall remedy for recall 25v-274 consisted of two different repairs, either an oil viscosity change or
Loss of motive power due to engine failure post recall remedy
Summary
On january 16, 2026, the office of defects investigation (odi) opened recall query rq26001.â this investigation was opened to assess the remedy effectiveness of recall 25v-274. Odi has received complaints alleging engine failure in vehicles after the recall remedy had been completed, whether that remedy involved an oil viscosity change or a complete engine replacement. General motors (gm) issued recall 25v-274 to address concerns of engine failure in the l87 engines produced between march 1, 2021 and may 31, 2024. Gm cited the root cause as a supplier manufacturing and quality issue. Gmâs recall remedy for recall 25v-274 consisted of two different repairs, either an oil viscosity change or
Loss of motive power due to engine failure
Summary
The office of defects investigation (odi) has received 1,157 reports of engine bearing failure failures in the l87 6.2l engine produced by general motors (gm). Of the 1,157 reports received, 173 are outside of the scope of recall 25v-274. These engines are installed in model years (my) 2019â2024 chevrolet silverado 1500 and gmc sierra 1500, and 2021-2024my chevrolet suburban and tahoe, gmc yukon/yukon xl, and cadillac escalade/escalade esv vehicles. The subject engine failures were investigated as part of a preliminary evaluation (pe25001).â gm determined that these engine failures were due to multiple supplier manufacturing and quality issues. Gm issued recall 25v-274 to address the suppl
Loss of motive power due to engine failure
Summary
On january 16, 2025, the office of defects investigation (odi) opened preliminary evaluation pe25001 after receiving complaints and field reports concerning engine failures in my2019-2024 gmâs full-size truck and SUV t1xx platform equipped with the l87 6.2l v8 engine. These complainants alleged engine bearing failures resulting in knocking and growling noises from the engineâs bottom end and in some cases more severe consequences such as broken connecting rods leading to engine damage, or engine failure. If the engine fails during vehicle operation, the vehicle will lose propulsion, increasing the risk of a crash. On april 24, 2025, gm issued recall 25v-274 to address the concern with l8
Questions about the 2024 Cadillac Escalade
- What are the most common problems with the 2024 Cadillac Escalade?
- By NHTSA owner complaints: engine (41 complaints); transmission (9 complaints); electrical (8 complaints).
- How many recalls does the 2024 Cadillac Escalade have?
- 2 recalls listed by NHTSA, the latest from April 24, 2025 (engine). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2024 a bad year for the Cadillac Escalade?
- It is 13th of 27 Escalade model years by number of complaints, with 52 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.