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2000 Chevrolet Impala Problems and Recalls

Owners filed 818 complaints with NHTSA about the 2000 Chevrolet Impala, most often about the engine (28% of complaints, typically around 100,000 miles). It is the 3rd most complained-about Impala model year since 2000 and has 7 recalls.

Complaints818
Recalls7
Crashes reported49
Fires reported73
Injuries reported532 deaths reported

Most common 2000 Chevrolet Impala problems

  1. Engine

    229 complaints · 28%

    Half of these problems showed up before 100,000 miles. Parts named most often: engine, exhaust system, cooling system.

    Coolant leaking from intake manifold gasket. Dealer indicates that they all did that. Were suprised mine lasted as long as it did. Gm said they wouldn't help with the cost.
    Owner report to NHTSA, 2004, at 100,000 miles
    : the contact stated the engine would not start after the vehicle was parked overnight. Initially, it was suspected the battery was discharged and the battery was charged for twenty minutes. Afterwards, the contact attempted to start the vehicle, with the key in the ignition, and the intake manifold exploded. A large…
    Owner report to NHTSA, 2006, at 97,500 miles
  2. Electrical

    187 complaints · 23%

    Half of these problems showed up before 98,000 miles. Parts named most often: ignition, wiring, 12v/24v/48v battery, instrument cluster/panel.

    : the contact stated the engine would not start after the vehicle was parked overnight. Initially, it was suspected the battery was discharged and the battery was charged for twenty minutes. Afterwards, the contact attempted to start the vehicle, with the key in the ignition, and the intake manifold exploded. A large…
    Owner report to NHTSA, 2006, at 97,500 miles
    I have a 2000 Impala ls with 97000 miles. The car will stall at highway speed. This has happened to both my wife and myself several times this summer. The car has been in the dealership for 3 of the last 4 weeks and I am tolled they can't find the problem. I have done a internet check and have founded several other…
    Owner report to NHTSA, 2006, at 97,000 miles
  3. Steering

    124 complaints · 15%

    Half of these problems showed up before 60,000 miles. Parts named most often: rack and pinion, steering wheel/handle bar, gear box, column.

    While driving on the highway, there was a loud knocking noise, which was coming from underneath the steering column due to lack of lubrication of the steering bushing shaft. The dealer was aware of the problem. The first time this occurred the vehicle was under warranty at 31k miles. The consumer was told that it was…
    Owner report to NHTSA, 2003, at 59,773 miles
    While driving at highway speeds, get a jerking vibration in streering wheel. Ginn motors im covington ga. States that it is not the rack-n-pinion, but that it is the steering collum and that it would need to be broken down and grease added (cost 170.00. This is after they charged me 200.00 just to give estimate. When…
    Owner report to NHTSA, 2003, at 60,000 miles
  4. Air bags

    80 complaints · 10%

    Half of these problems showed up before 68,000 miles. Parts named most often: frontal, side/window, on-off switch assembly.

    Consumer complained about an air bag problem. Air bag light stayed on. Consumer contacted the manufacturer, who told consumer that because the vehicle had 68,000 miles and was out of warranty and there was nothing else they could do. . Serial request [phone]. Costumer relations manger, tina mann, 1-[phone], ex 581-08.
    Owner report to NHTSA, 2004, at 68,000 miles
    Took car to dealer for routine annual state inspection and advised dealership the air bag light would come on and off during driving and asked them to check this while car was in their shop. We were advised by the dealership the drivers side air impact bag of inoperable and needed to be replaced. We had purchased an…
    Owner report to NHTSA, 2004, at 64,744 miles
  5. Fuel system

    76 complaints · 9%

    Half of these problems showed up before 103,500 miles. Parts named most often: delivery, storage, fuel injection system.

    I went out to start my 2000 chevy Impala with a 3.8l engine and upon cranking the engine there was a load bang. I immediately noticed smoke coming out from underneath the hood. I got out and opened the hood and saw that the top of the engine was on fire. I was able to put the fire out with a fire extinguisher. I towed…
    Owner report to NHTSA, 2006, at 106,984 miles
    On feb.10th or 11th.my neighbor was attempting to jump start my car because the battery had failed due to a 3 day snow storm. After turned the ignition the second time, there was a loud boom. When we checked the engine, we noted the manifold cover had cracked into several pieces. Also the wires were on fire. My…
    Owner report to NHTSA, 2010, at 99,000 miles
  6. Lights

    70 complaints · 9%

    Half of these problems showed up before 92,500 miles. Parts named most often: turn signal, hazard flashing warning lights, headlights, back up lights.

    Like everyone else w/ a 2000 Impala I have faulty, non-working turn signals all the way to the major problems of the intake gasket problem to the most severe - the problem of the car stalling while driving or sitting at a light. And no one can pin pointe the actual problem. My car used to just stall out at least once…
    Owner report to NHTSA, 2008, at 92,000 miles
    Turn signals stop working intermittently. It probably happened 1 out of 10 times. The dealership said the unit needed to be replaced. They start working again if the hazard lights are turned on and then off. Dealership said the unit needed to be replaced. Part $74.00 including labor $220.00. No action has been taken.
    Owner report to NHTSA, 2009, at 93,000 miles
  7. Brakes

    56 complaints · 7%

    Half of these problems showed up before 80,000 miles. Parts named most often: foundation components, antilock/traction control/electronic limited slip, disc, antilock.

    Dt: contact states while driving his vehicle, he experienced complete brake failure. When he applied the brakes, he heard a popping sound and the pedal went to the floor. The vehicle was towed to the local dealer and they found rust on the brake line. The dealer replaced the brake line and this corrected the problem.…
    Owner report to NHTSA, 2005, at 78,147 miles
    Car went out of control after driver put the car into gear to move it from a parked, idling position, after noticing a burning like odor. It was noted by the driver at that time that the temperature gauge was in the red zone. When the driver attempted to move the car to a safer parking area only a few feet in…
    Owner report to NHTSA, 2007, at 75,000 miles
  8. Transmission

    52 complaints · 6%

    Half of these problems showed up before 72,500 miles. Parts named most often: automatic transmission, manual transmission, axle assembly.

    Vehicle was at dealer for left axle seal leak. Next day vibration noticed while slight right turn pressure on wheel. Returned vehicle to dealer. Couldn't find problem on lot. After testing on road for 2 mins. It was determined that transmission had total failure.
    Owner report to NHTSA, 2007, at 72,469 miles
    : the contact stated the check engine light illuminated intermittently. While accelerating from a stop, the transmission dropped to the lowest gear without warning, and hesitated before engaging to the next gear. The vehicle was taken to a service dealer, who was unable to determine the cause of the problem. Also, the…
    Owner report to NHTSA, 2006, at 80,000 miles

Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.

2000 Chevrolet Impala recalls

  1. Engine: manifold/header/muffler/tail pipe

    NHTSA 15V701000 · October 26, 2015 · 1,003,556 vehicles

    Risk: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.

    Fix: The remedy applied under recalls 08v-118, 09v-116, and 15v-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engineâ’s front valve cover and gasket. Vehicles that are covered by recalls 08v-118, 09v-116, or 15v-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on february 19, 2016. Owners may contact chevrolet customer service at 1-800-222-1020, buick customer service at 1-800-521-7300, oldsmobile customer service at 1-800-442-6537 and pontiac customer s

    Full defect summary

    General motors llc (gm) is recalling certain model year 1998-1999 chevrolet lumina and oldsmobile intrigue, 1997-2004 buick regal and pontiac grand prix, 2000-2004 chevrolet impala, and 1998-2004 chevrolet monte carlo vehicles. The affected vehicles were previously repaired under recalls 08v-118, 09v-116, and 15v-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.

  2. Electrical: ignition

    NHTSA 14V400000 · July 3, 2014 · 5,877,718 vehicles

    Risk: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.

    Fix: Gm will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on september 9, 2014. Gm's number for this recall is 14350.

    Full defect summary

    This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General motors llc (gm) notified the agency on july 3, 2014, that they are recalling 5,877,718 model year 2000-2005 chevrolet impala and monte carlo, 1997-2003 chevrolet malibu, 2004-2005 malibu classic, 1999-2004 oldsmobile alero, 1998-2002 oldsmobile intrigue, 1999-2005 pontiac grand am and 2004-2008 pontiac grand prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

  3. Engine: engine and engine cooling

    NHTSA 09V116000 · April 8, 2009 · 1,497,516 vehicles

    Risk: If the manifold is hot enough and the oil runs below the heat shield, it may ignite into a small flame and may spread to the plastic spark plug wire channel and beyond increasing the risk of an engine compartment fire.

    Fix: Dealers will replace the engineâ’s front valve cover and front-valve-cover gasket with new parts of an improved design and remove the engineâ’s plastic cover and plastic oil-fill-tube extension, free of charge. The recall is expected to begin during may 2016. Owners may contact chevrolet at 1-800-630-2438, oldsmobile at 1-800-630-6537, and pontiac at 1-800-620-7668 or http://www.pontiac.com or http:www.gmownercenter.com.

    Full defect summary

    General motors is recalling 1,497,516 my 1997-2003 buick regal, my 1998-2003 chevrolet lumina, monte carlo and impala, my 1998-1999 oldsmobile intrigue, my 1997-2003 pontiac grand prix vehicles equipped with a 3.8l v6 naturally aspirated engine. Some of these vehicles have a condition in which drops of engine oil may be deposited on the exhaust manifold through hard braking.

  4. Fuel system: delivery

    NHTSA 04V090000 · February 24, 2004 · 910,873 vehicles

    Risk: The backfire can rupture the intake manifold. The rupture of the intake manifold can displace a fuel line, pulling an injector out of place, and causing a fuel leak and possible fire.

    Fix: Dealers will install new fuel pressure regulators with improved diaphragms. The recall will be conducted in phased mailings. Phase 1 began on june 30, 2004, and phase 2 began on september 30, 2004. Owners should contact buick at 1-866-608-8080, oldsmobile at 1-800-630-6537, or pontiac at 1-800-620-7668.

    Full defect summary

    On certain passenger vehicles equipped with 3800 v6 (l36) engines and certain delphi fuel pressure regulators, the regulators have a much higher than usual rate of fuel leaks. A leak can allow fuel to enter the intake manifold through a vacuum line. If the engine does not start when cranked, the fuel from the leaking regulator and a mistimed spark can cause a backfire.

  5. Fuel system: hoses, lines/piping, and fittings

    NHTSA 01V136000 · April 24, 2001 · 126,745 vehicles

    Risk: If an ignition source was present, a fire could occur.

    Fix: Dealers will install a brake master cylinder bracket that will maintain positioning of the fuel line in a frontal crash. Owner notification began june 29, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chevrolet at 1-800-222-1020.

    Full defect summary

    Vehicle description: passenger vehicles equipped with a 3.4l engine and non-antilock braking system (ABS). These vehicles fail to comply with requirements of fmvss no. 301, "fuel system integrity." a fuel return line can become severed in a frontal collision, resulting in fuel spillage.

  6. Air bags: side/window

    NHTSA 00V371000 · November 13, 2000 · 12 vehicles

    Risk: If the inflator separates, the air bag will not deploy properly during a crash and occupant protection would be reduced. If is also possible that a separated inflator could be propelled downward and could result in injury to a rear seat passenger whose foot is positioned approximately under the inflator module.

    Fix: Dealers will replace the side impact air bag module.

    Full defect summary

    Vehicle description: passenger vehicles. Some of these vehicles exhibit a condition in which the driver side impact air bag inflator separates from the air bag module during deployment.

  7. Seat belts

    NHTSA 00V228003 · August 7, 2000 · 156,305 vehicles

    Risk: In the event of a vehicle crash, the occupant may not be properly restrained.

    Fix: Dealers will inspect the vehicle's safety belt buckle assembly date codes and, if necessary, will replace any safety belt buckle assembly.

    Full defect summary

    Vehicle description: passenger vehicles, light duty trucks, sport utility vehicles, and mini vans equipped with trw seat belt buckle assemblies. The buckle base of these seat belt assemblies were not properly heat treated and therefore do not pass the load bearing requirement of federal motor vehicle safety standard no. 209, "seat belt assemblies."

Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.

NHTSA defect investigations

Questions about the 2000 Chevrolet Impala

What are the most common problems with the 2000 Chevrolet Impala?
By NHTSA owner complaints: engine (229 complaints, typically around 100,000 miles); electrical (187 complaints, typically around 98,000 miles); steering (124 complaints, typically around 60,000 miles).
How many recalls does the 2000 Chevrolet Impala have?
7 recalls listed by NHTSA, the latest from October 26, 2015 (engine). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
Is the 2000 a bad year for the Chevrolet Impala?
It is the 3rd most complained-about Impala model year since 2000, with 818 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.

Other Chevrolet Impala years

Chevrolet Impala problems by year