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2014 Chevrolet Impala Problems and Recalls
Owners filed 636 complaints with NHTSA about the 2014 Chevrolet Impala, most often about the electrical (35% of complaints, typically around 66,000 miles). It is 8th of 21 Impala model years by number of complaints and has 12 recalls.
Most common 2014 Chevrolet Impala problems
Electrical
221 complaints · 35%Half of these problems showed up before 66,000 miles. Parts named most often: horn, adas, wiring.
Driving in highway and the power steering wheel becomes extremely hard to turn move it completely electric shut off it was in dangerous situation vehicle running and and can't even move the steering wheel dashboard showed power steering need service. Went to side of highway for few mins and went back to car and turn…
Driving to work and all the emergency lights on my dashboard came on for no reason. The speedometer, tachometer, gas gauge, temperature gauge, radio and heater/AC controls and turn signals quit working. Additional warning lights on dashboard we're stabiltrac, ABS, air bag, tire monitor and brake light. Previous to…
Steering
140 complaints · 22%Half of these problems showed up before 69,000 miles. Parts named most often: hydraulic power assist system, hydraulic power assist.
The power steering went out while driving 65 MPH down the highway. I called a chevy dealership after doing research and I found out there was a recall on my car for the power steering. The chevy dealer told me that the recall had already been fixed. I feel there is a faulty part placed on my car during the "fixing of…
The contact owns a 2014 Chevrolet Impala. The contact stated that the vehicle was previously repaired per a recall pertaining to the steering; however, the vehicle was still experiencing the same failure. While leaving the dealer, the power steering failed. The manufacturer was notified of the failure and no…
Stability control
104 complaints · 16%Half of these problems showed up before 69,500 miles.
I've had an issue with my 2014 chevy Impala ltz getting locked up when turning the steering wheel. This started a few months ago, I took it to the dealership but they were unable to recreate the problem. The first incident occured 09/2017, I was driving on the highway going 60 MPH, upon switching lanes it felt like…
The contact owns a 2014 Chevrolet Impala. While driving at low speeds and depressing the brake pedal ,the vehicle hesitated to slow down and the steering wheel became difficult to steer. In addition, the ABS, power steering, and stabilitrak system indicators illuminated. The vehicle was taken to winegardner motor…
Brakes
91 complaints · 14%Half of these problems showed up before 52,500 miles. Parts named most often: foundation components, pedals and linkages, antilock/traction control/electronic limited slip.
While turning right and backing up or turning right into a parking space at low speed the stabilitrac/ traction control activates and stops the driver side front wheel for a moment, and then releases and a grinding/rubbing noise is heard coming from the drivers side front wheel when this problem happens and is a…
The contact owns a 2014 Chevrolet Impala. While driving 5 MPH, the ABS, traction control, and power steering warning indicators illuminated and the steering failed. The vehicle was not taken to a dealer to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately…
Other or unspecified
87 complaints · 14%Half of these problems showed up before 65,000 miles.
Power steering very hard to turn, seems to stick when turned all the way left or right, mechanic said rack (?) and power steering pump need to be replaced. Makes noises and leaks power steering fluid
While opening the sunroof the sunshade dislodged from slider causing the copper metal retractable piece to snap loudly and hit me in the head aside from scaring me near death as I was driving down the highway. The sunshade now sags blocking the visibility of the rearview mirror as well the sunroof will not work as the…
Engine
58 complaints · 9%Half of these problems showed up before 58,000 miles. Parts named most often: exhaust system.
I was driving to my sister's house on sept. 27 2020. When my car started making a loud noise from the engine and I noticed the engine light came on. I pulled over called my husband, when he got there he opened the hood and noticed the catalytic converter broke completely off my engine. We managed to get to a friends…
Faulty rocker arm oil control valve, code p2646. Gm refuses to recall though it's known issue. Gm does not have part nor are they producing it, but there's numerous complaints online and this is a major safety issue. How am I supposed to fix it and make my car safe if they won't make the part? Either they recall it or…
Lights
44 complaints · 7%Half of these problems showed up before 15,000 miles. Parts named most often: headlights, brake lights.
The headlamps do not illuminate the road sufficiently to see oncoming features safely. Based on my research, I'm not the first one to complain about this issue.
This was our first time driving the car at night and we were on a country road with no lines. We knew there was a stop sign there somewhere the sign was partially hidden by a tree branch but we could see neither because the lights did not reflect high enough and to each side (high beams and low beams did not make much…
Air bags
43 complaints · 7%Half of these problems showed up before 64,000 miles.
Right hand passanger roofrail airbag needs to be replaced according to peterson Chevrolet, the dealer where I purchased the car. Airbag warning light is on. Car has 62,904 miles on it. Seems to me this ought to be gm's responsibility to make sure the [] thing works. No event happened. The airbag warning light just…
The contact owns a 2014 Chevrolet Impala. While driving 70 MPH, the vehicle was involved in a front end collision. The air bags did not deploy. The vehicle was towed to the contact's residence and then to the body shop. The vehicle was not deemed destroyed. A police report was filed. The manufacturer was not notified…
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2014 Chevrolet Impala recalls
Air bags
Risk: If the front passenger air bag deploys with a child seat in the front passenger seat, it increases the risk of injury to the child.
Fix: Gm will notify owners, and dealers will correct the calibration-learning error by preconditioning the empty seat, and also resetting the ecu to a seat zero-value, free of charge. The recall began on august 25, 2015. Owners may contact chevrolet customer service at 1-800-222-1020. Gm's number for this recall is 15400.
Full defect summary
General motors llc (gm) is recalling certain model year 2014-2015 chevrolet impala vehicles manufactured april 15, 2013, to june 19, 2015, equipped with front vented-heated passenger seats. Accordingly, the automatic occupant sensing (aos) system may fail to suppress the front passenger air bag if a child seat is in the front passenger seat. These vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) no. 208, "occupant crash protection."
Brakes: parking brake
Risk: Brake pads that remain partially engaged with the rotors may cause excessive brake heat that may result in a fire.
Fix: Gm has notified owners, and dealers will reprogram the electronic parking brake control module with new software, free of charge. The recall began on may 6, 2015. Owners may contact chevrolet customer service at 1-800-222-1020. Gm's number for this recall is 15259. Note: the vehicles covered by this campaign were previously remedied incorrectly under campaigns 14v541 or 15v085.
Full defect summary
General motors llc (gm) is recalling certain model year 2014 chevrolet impala vehicles manufactured march 22, 2013, to may 22, 2014. In the affected vehicles, the electronic parking brake piston actuation arm may not fully retract causing the brake pads to stay partially engaged. Thus, these vehicles fail to comply with the requirements of federal motor vehicle safety systems (fmvss) no. 135 "light vehicle brake systems."
Brakes: parking brake
Risk: Brake pads that remain partially engaged with the rotors may cause excessive brake heat that may result in a fire.
Fix: Gm will notify owners, and dealers will reprogram the electronic parking brake control module with new software, free of charge. The recall began march 5, 2015. Owners may contact chevrolet customer service at 1-800-222-1020 (chevrolet). Gm's number for this recall is 15100. Note: this recall covers a limited population of vehicles that were remedied incorrectly under recall 14v-541.
Full defect summary
General motors llc (gm) is recalling certain model year 2014 chevrolet impala vehicles manufactured november 15, 2012, to may 30, 2014. In the affected vehicles, the electronic parking brake piston actuation arm may not fully retract causing the brake pads to stay partially engaged. Thus, these vehicles fail to comply with the requirements of federal motor vehicle safety systems (fmvss) no. 135 "light vehicle brake systems."
Electrical: electrical system
Risk: If the module experiences an electrical short, the vehicle could stall, increasing the risk of a crash.
Fix: Gm will notify owners, and dealers will replace the chassis electronic module, free of charge. The recall began on december 26, 2014. Owners may contact gm customer service at 1-800-521-7300 (buick), 1-800-458-006 (cadillac), 1-800-222-1020 (chevrolet), and 1-800-462-8782 (gmc). Gmâs number for this recall is 14515.
Full defect summary
General motors llc (gm) is recalling certain model year 2013-2014 cadillac cts, escalade, escalade esv, chevrolet suburban, tahoe, gmc yukon, and yukon xl, and 2014 buick enclave, chevrolet express, impala, silverado hd, traverse, gmc acadia, savana, and sierra hd vehicles. In the affected vehicles, the chassis electronic module may be internally contaminated, resulting in an electrical short.
Brakes: parking brake
Risk: Brake pads that remain partially engaged with the rotors may cause excessive brake heat that may result in a fire.
Fix: Gm will notify owners, and dealers will update the electronic parking brake software, free of charge. The recall began on october 28, 2014. Owners may contact chevrolet customer service at 1-800-222-1020, or cadillac customer service at 1-800-458-8006. Gm's number for this recall is 14471.
Full defect summary
General motors llc (gm) is recalling certain model year 2013-2015 cadillac xts vehicles manufactured february 14, 2012, to august 22, 2014, and 2014-2015 chevrolet impala vehicles manufactured november 5, 2012, to september 2, 2014. In the affected vehicles, the electronic parking brake piston actuation arm may not fully retract causing the brake pads to stay partially engaged.
Air bags: sensor/control module-inactive
Risk: In manufacturing mode, the vehicle's air bags will not deploy in the event of a crash, increasing the risk of occupant injury.
Fix: Gm will notify owners, and dealers are to reprogram the sdm to the correct mode, free of charge. The recall is expected to begin in september 2014. Owners may contact cadillac customer service at 1-800-458-8006 or chevrolet customer service at 1-800-222-1020. Gm's number for this recall is 14532.
Full defect summary
General motors llc (gm) is recalling certain model year 2013-2014 cadillac xts vehicles manufactured april 11, 2013, to june 27, 2013, and 2014 chevrolet impala vehicles manufactured may 13, 2013, to november 5, 2013. The affected vehicles may have left the factory with the sensing and diagnostic module (sdm) set to "manufacturing mode."
Body and structure: structure
Risk: The storage compartment door may not remain closed in the event of a crash, increasing the risk of occupant injury.
Fix: Parts to remedy this condition are not currently available. Gm will send owners an interim notification in early october 2014, and will send a second letter when parts are available. At that time dealers will inspect, and if necessary, replace the console storage compartment door inertia latch, free of charge. Owners may contact chevrolet customer service at 1-800-222-1020. Gm's number for this recall is 14476.
Full defect summary
General motors llc (gm) is recalling certain model year 2014-2015 chevrolet impala vehicles manufactured may 7, 2014, to july 28, 2014. In the event of an accident, the center storage console may not stay latched. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard no. 201, "occupant protection in interior impact."
Steering: electric power assist system
Risk: If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Fix: Gm will notify owners, and dealers will clean paint from behind the ground stud nut and update the pscm software, free of charge. Owners may contact chevrolet customer service at 1-800-222-1020. The recall began on august 21, 2014. Gm's number for this recall is 14330.
Full defect summary
General motors llc (gm) is recalling certain model year 2014 chevrolet impala vehicles manufactured november 5, 2012, to december 20, 2013. Due to a poor electrical ground connection to the power steering control module (pscm), the affected vehicles may have a loss of power steering assist during start up or while driving.
Steering
Risk: If any of the components separate, the vehicle may have a loss of steering, increasing the risk of a crash.
Fix: Gm began to notify owners on june 27, 2014, and dealers will inspect the fasteners for correct torque, correcting them as necessary, free of charge. Owners may contact gm customer service at 1-800-521-7300 (buick), 1-800-458-8006 (cadillac) or 1-800-222-1020 (chevrolet). Gm's number for this recall is 14378.
Full defect summary
General motors llc (gm) is recalling certain model year 2014 buick regal, cadillac xts, chevrolet camaro and chevrolet impala vehicles. Improperly torqued fasteners may cause the steering intermediate shaft and the steering gear and/or the lower control arm and the lower ball joint to separate.
Electrical: ignition
Risk: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Fix: Gm will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on september 23, 2014. Owners may contact general motors customer service at 1-800-521-7300 (buick), 1-800-458-8006 (cadillac), and 1-800-222-1020 (chevrolet). Gm's number for this recall is 14299.
Full defect summary
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General motors llc (gm) is recalling certain model year 2005-2009 buick lacrosse, 2006-2011 buick lucerne, 2000-2005 cadillac deville, 2006-2011 cadillac dts, 2006-2014 chevrolet impala, and 2006-2007 chevrolet monte carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Transmission: automatic transmission
Risk: If a vehicle's shift cable disengages from the transmission shift lever, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the driver may be able to shift the lever to the "park" position, but the vehicle transmission may not be in the "park" gear position. If the vehicle is not in the "park" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or
Fix: General motors will notify owners, and dealers will inspect and replace any affected transmission shift cable adjusters, free of charge. The recall began on april 10, 2014. Chevrolet owners may contact general motors at 1-800-222-1020, buick owners at 1-800-521-7300, and gmc owners at 1-800-462-8782. General motors' number associated with this recall is 14048.
Full defect summary
General motors llc (gm) is recalling certain model year 2014 buick regal, lacrosse, verano, and enclave, and chevrolet impala, malibu, cruze, and traverse, and gmc acadia vehicles equipped with automatic transmissions. In the affected vehicles, the transmission shift cable adjuster may disengage from the transmission shift lever. As such, these vehicles do not conform to federal motor vehicle safety standard (fmvss) number 102, "transmission shift lever sequence, starter interlock, and transmission braking effect." they also fail to conform to fmvss number 114, "theft protection and rollaway prevention."
Lights: brake lights
Risk: If the brake lamps flash when the vehicle is not slowing, a following driver may not adjust vehicle speed when the vehicle is in fact braking, and the brake lamps are illuminating as intended, increasing the risk of a crash.
Fix: Gm will notify owners, and dealers will reprogram the body control module. The recall began on june 13, 2013. Owner's may contact chevrolet at 1-800-630-2438 or cadillac at 1-866-982-2339. Gm's recall number is 13158.
Full defect summary
General motors llc (gm) is recalling certain model year 2013 cadillac ats and model year 2013 cadillac xts; model year 2014 chevrolet impala; and 2013 chevrolet sonic vehicles. Originally, in may 2013, gm recalled 1,627 model year 2013 cadillac ats and model year 2013 cadillac xts; and model year 2014 chevrolet impala vehicles. In october 2013, gm informed the agency that it was adding model year 2013 chevrolet sonic vehicles to this campaign , representing an additional 8,050 units. The total number of vehicles being recalled is now 9,677. On the affected vehicles, the brake lamps may intermittently flash without the brakes being applied and the cruise control may disengage. Thus, these vehicles fail to conform to the requirements of federal motor vehicle safety standard (fmvss) no. 108, "lamps, reflective devices, and associated equipment."
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
NHTSA defect investigations
Bical chevrolet/loss of power steering
Summary
Nhtsa opened aq17-002 to determine whether bical chevrolet of valley stream, new york (bical) has complied with the requirements of the national traffic and motor vehicle safety act, 49 u.s.c. Chapter 301 (safety act) and its implementing regulations. The safety act requires, among other things, that a manufacturer notify its dealers of defects related to motor vehicle safety and non-compliances with federal motor vehicle safety standards and, in turn, that a dealer not sell a new vehicle subject to a recall unless the recall remedy has been performed (49 u.s.c. ?30120(I)).NHTSA issued an information request (ir) letter to bical on march 15, 2017. Bical responded to this request on november
Active safety system malfunction
Summary
On april 15, 2014, the office of defects investigations (odi) opened preliminary evaluation pe14-010 based on two complaints alleging incidents of sudden/severe uncommanded braking resulting in rear impact collisions in model year (my) 2014 chevrolet impala vehicles.odi analyzed all complaints related to allegations of unwanted brake activations while driving that were provided by gm or submitted to odi from consumers and has not identified any additional incidents involving sudden, extended (greater than 1 second) autonomous braking.the two crash complaints that were the basis of pe14-010 involved rental vehicles equipped with an electric park brake (epb) system.neither vehicle was equipped
Questions about the 2014 Chevrolet Impala
- What are the most common problems with the 2014 Chevrolet Impala?
- By NHTSA owner complaints: electrical (221 complaints, typically around 66,000 miles); steering (140 complaints, typically around 69,000 miles); stability control (104 complaints, typically around 69,500 miles).
- How many recalls does the 2014 Chevrolet Impala have?
- 12 recalls listed by NHTSA, the latest from July 24, 2015 (air bags). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2014 a bad year for the Chevrolet Impala?
- It is 8th of 21 Impala model years by number of complaints, with 636 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.