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2002 Chrysler Town And Country Problems and Recalls
Owners filed 404 complaints with NHTSA about the 2002 Chrysler Town And Country, most often about the steering (19% of complaints, typically around 49,000 miles). It is 12th of 17 Town And Country model years by number of complaints and has 4 recalls.
Most common 2002 Chrysler Town And Country problems
Steering
76 complaints · 19%Half of these problems showed up before 49,000 miles. Parts named most often: hydraulic power assist, hydraulic power assist system, rack and pinion, column.
: the contact stated that while backing out of a parking space, the power steering failed, requiring additional effort to turn the vehicle. The vehicle was taken to a service dealer, where the dealer was unable to duplicate or determine the problem. The raack and pinion was replaced and the transmission had a leak.…
2002 Chrysler town & country ex (mileage 50,000) caught fire. Drove car from the university of michigan to my office on platt road, ann arbor. As I turned into the parking lot, power steering failed, was not able to move it. Noticed dense white smoke comming into the car from the dashboard and through the door…
Air bags
67 complaints · 17%Half of these problems showed up before 53,000 miles. Parts named most often: frontal, side/window.
The consumer lost control of the vehicle due to a defect in the power steering which was being recalled by the manufacturer. In the process, not only did the consumer loose steering control but the air bags failed to deploy upon impact. Provide further details.
While driving, the air bag warning light continuously illuminated on the dashboard. As a result, the air bags became inoperative and probably would not deploy when needed. The dealership replaced the clock spring at the consumer's expense. The air bag light was intermittent depending on the position of the steering…
Electrical
60 complaints · 15%Half of these problems showed up before 62,000 miles. Parts named most often: wiring, ignition, horn, instrument cluster/panel.
Tl contact owns a 2002 Chrysler Town And Country. The contact stated that she has experienced several failures with the ignition key shaft. While attempting to start the vehicle, she could insert the key into the ignition, but it remained locked. This failure has occurred several times to the point that it could take…
Over a period of a few weeks I was experiencing intermittent electrical problems where the air conditioner (A/C) fan, radio, windshield wipers, and power windows would stop working for several minutes and then start working again. The problem got worse over these weeks. After 3 trips to the dealer they told me that…
Transmission
40 complaints · 10%Half of these problems showed up before 60,000 miles. Parts named most often: automatic transmission, driveline, axle assembly.
1.3rd replacement of clockspring in air bag system (at dealer right now) 2. Transmission coolant lines rusted out resulting in loss of transmission fluid to transmission and vehicle while driving.
41te transmission failure at highway speeds. Potential for accident, luckily none occurred in this instance. Car/occupants left stranded in lane of travel.
Engine
38 complaints · 9%Half of these problems showed up before 57,000 miles. Parts named most often: engine, cooling system, exhaust system.
I had the same problem with the engine light coming on. I was also told that battery acid was leaking on the wiring harness that cause the problem. Also Chrysler was aware of this problem and did not have a recall or let owners know.. They just redesigned newer model to correct this problem at the mercy of their…
My 2002 and 2001 Town And Country"s the rear heater steel tube lines rusted out at the bracket just under the passenger floor in front of the rubber tube connection to the rear aluminum tube lines. There is a recall on the 2005 year but Chrysler will not honor this on 2001-2004 models even though they are the same…
Lights
25 complaints · 6%Half of these problems showed up before 52,000 miles. Parts named most often: headlights, turn signal, tail lights.
: the contact stated while driving 40 MPH, there was a small amount of play in the steering wheel. Then, during a left turn, the vehicle lost power assist steering. This was followed by the turn signal switch not returning to the neutral position. The vehicle was not taken in for service. The consumer stated while…
A one week ago, my left turn signal would not shut off after making a left turn. I have to shut it off manually. Within a couple of days it started making a clicking noise before I could get it in to be fixed. Tonight I was driving the car, making a left turn and as the steering wheel was returning to the straight…
Doors and locks
23 complaints · 6%Half of these problems showed up before 60,500 miles. Parts named most often: doors, hatchback/liftgate, tailgate.
Rear hatch latch, subject of a previous safety recall is failing. When the open button is pushed, the latch opens part way and remains like that. Dealer wants hundreds of dollars to repair it. I have not authorized that repair since I believe as a previously defective and recalled part, it should be repaired at no…
The manual door lock on the sliding door will not unlock. Both automatically or manually. It does this intermittently. My van is a wheelchair van and the sliding door is my only means of exit. I had a wheelchair van mechanic take the whole locking mechanism apart and he discovered there was a flaw in the design of the…
Brakes
23 complaints · 6%Half of these problems showed up before 28,000 miles. Parts named most often: foundation components, antilock/traction control/electronic limited slip, antilock.
Vehicle in service 11/02. At 12,000 miles one rotor replaced under warranty due to brake pulsation. At 15,000 miles brakes squealed when applied at slow speeds (good pads). Light brake pulsation started at 24,000 miles. Rotors turned at 33,350 miles due to heavy brake pulsation in steering wheel. At 35,787 was told…
Premature brake component wear on Chrysler mini-van. Brakes have been noisey since 2000 miles, multiple trips to dealer for repairs finally noise progressed to harsh grinding @ 20,000 miles. Dealer replaced pads and claims this is abnormal but nothing he can do about it. I have never had a vehicle require brakes so…
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2002 Chrysler Town And Country recalls
Equipment: radio/tape deck/cd etc.
Risk: This could result in a speaker fire.
Fix: Dealers will add a special tape to the top of the radio to prevent the potential of water intrusion. The recall began on january 31, 2005. Owners should contact daimlerchrysler at 1-800-853-1403.
Full defect summary
On certain mini vans, condensation from the instrument panel air conditioning ducts may drop through vent holes in the top of the radio and result in a short circuit that subsequently sends direct current to the rear speakers.
Steering: hose, piping, and connections
Risk: Power steering fluid leakage in the presence of an ignition source can result in an under hood fire.
Fix: Dealers will replace the upper power steering cooler hose. This recall began on september 27, 2004. Owners should contact daimlerchrysler at 1-800-853-1403.
Full defect summary
On certain minivans equipped with 3.3 or 3.8l v-6 engine, the upper power steering cooler hose may split and cause a fluid leak.
Fuel system: tank assembly
Risk: Fuel leakage in the presence of an ignition source can result in an underbody fire.
Fix: Dealers will inspect the fuel tank and replace it if necessary. Owner notification began october 28, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-853-1403.
Full defect summary
On certain mini vans, the fuel tank control valve weld joint could separate resulting in a possible fuel leak.
Child Seat
Risk: In the event of a crash, the child seat may not be properly attached increasing the risk of injury to the child.
Fix: Owners will be provided with the necessary child restraint system information. Owner notification is expected to begin october 8, 2001. Owners who do not receive the free information within a reasonable time should contact daimlerchrysler at 1-800-853-1403.
Full defect summary
Vehicle description: certain mini vans fail to comply with requirements of fmvss no. 225, "child restraint anchorage systems." the owner manuals supplied with these vehicles do not indicate which seating positions are equipped with tether anchorages and child restraint anchorage systems as required by the standard.
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
NHTSA defect investigations
Headlight malfunction
Summary
Owner reports indicate allegations of improper headlight operation of one or both headlights.some report intermittent outage or dimming.many report that the condition is random; it sometimes does not repeat and lasts for a very short duration. A safety-related defect has not been identified at this time and further use of agency resources does not appear to be warranted.accordingly, this investigation is closed.the closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.the agency will monitor this issue and reserves the right to take further action if warranted by the circumstances.see summary report for additional information.
Headlight malfunction
Summary
The office of defects investigation (odi) opened this investigation after receiving reports from consumers that their headlights would malfunction in various ways from flickering to complete non-illumination.headlight operation is monitored by the vehicle's body control module (BCM) and front control module (fcm).odi is upgrading this preliminary evaluation to an engineering analysis (ea05-009) to further examine the issue.
Power liftgate latch
Summary
This investigation was opened as pe04-054 regarding reports of alleged power liftgate (plg) opening while driving.the investigation was upgraded on november 22, 2004 based on information provided by daimlerchrysler corporation (dcc) in its september 17, 2004 response to pe04-054. By letter of april 5, 2005, dcc has notified the agency that it will conduct a safety recall of 70,235 model year (my) 2003 chrysler town & country and dodge grand caravan vehicles equipped with the plg option.dcc has identified a problem in early production my 2003 plg control modules that can prevent the plg door from latching closed in a power open/close cycle.in this condition the plg can rise (not power open) d
Speaker fire in the rear of the vehicle
Summary
On july 7, 2004, the office of defects investigation (odi) opened a preliminary evaluation based on consumer complaints alleging an interior vehicle fire starting in the area of the driver side rear speaker.daimlerchrysler corporation (dcc) informed odi that condensation from the instrument panel air conditioning ducts may drip onto the radio and into vent holes on top of the radio.this can result in a short circuit sending direct current to the rear speakers and cause a speaker fire.the condition is present only on subject vehicles equipped with the base radio.subject vehicles with other option radios contain circuit protection that prevents sending direct current to the speakers and are no
Power steering hose failure
Summary
Please see attached report.
Fuel tank leak
Questions about the 2002 Chrysler Town And Country
- What are the most common problems with the 2002 Chrysler Town And Country?
- By NHTSA owner complaints: steering (76 complaints, typically around 49,000 miles); air bags (67 complaints, typically around 53,000 miles); electrical (60 complaints, typically around 62,000 miles).
- How many recalls does the 2002 Chrysler Town And Country have?
- 4 recalls listed by NHTSA, the latest from November 2, 2004 (equipment). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2002 a bad year for the Chrysler Town And Country?
- It is 12th of 17 Town And Country model years by number of complaints, with 404 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.