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2016 Chrysler Town And Country Problems and Recalls

Owners filed 527 complaints with NHTSA about the 2016 Chrysler Town And Country, most often about the transmission (36% of complaints, typically around 82,000 miles). It is 9th of 17 Town And Country model years by number of complaints and has 5 recalls.

Complaints527
Recalls5
Crashes reported12
Fires reported1
Injuries reported9

Most common 2016 Chrysler Town And Country problems

  1. Transmission

    187 complaints · 36%

    Half of these problems showed up before 82,000 miles. Parts named most often: automatic transmission.

    The contact owns a 2016 Chrysler Town And Country. The contact stated that the vehicle stalled without warning. A passerby had to help the contact maneuver the vehicle off the road. The vehicle was towed to an independent facility where it was determined that the failure was related to manufacturer recall campaign…
    Owner report to NHTSA, 2019, at 82,000 miles
    I heard a whining from the engine after traveling at highway speeds. Checked engine with no noticeable cause. After traveling further, the check engine light came on and the whine got worse. Took it to the dealership the next day and was informed that the transmission pump had failed.
    Owner report to NHTSA, 2019, at 82,000 miles
  2. Other or unspecified

    110 complaints · 21%

    Half of these problems showed up before 55,000 miles.

    The door locks to the sliding door for the driver side has permanently locked is self and it cannot be manually up-locked. The door cannot be opened from the inside or outside and there is not key hole to even allow me to try a key to unlock it. Also the passenger side appears to start going out so soon I will have 2…
    Owner report to NHTSA, 2018, at 55,000 miles
    Driver and passenger sliding door lock failure; refuses to engage to lock the doors while stationary or in motion; when click the door lock button on key fob makes a loud noise on each door and when driving after a short period of time when auto lock tries to engage makes load noises on each side
    Owner report to NHTSA, 2018, at 55,000 miles
  3. Electrical

    107 complaints · 20%

    Half of these problems showed up before 60,500 miles.

    The passenger side sliding door will not lock and when the van is opened it buzzes in the drivers side sliding door. Both issues were discovered when the van is staionary. The first issue was discovered about 2 months ago and the second issue was discovered on 8-16-20. This is a major concern with kids being in the…
    Owner report to NHTSA, 2020, at 60,500 miles
    Vehicle's tipm module failed, causing the vehicle to stall to a stop on a busy street. Hazard lights did not work. Transmission shifter locked itself in park. All cluster instrument warning lights were on. Uconnect sound system off. Power windows and locks disabled. Sliding doors locked and disabled. Engine remained…
    Owner report to NHTSA, 2019, at 60,000 miles
  4. Body and structure

    75 complaints · 14%

    Half of these problems showed up before 60,000 miles. Parts named most often: body.

    The contact owns a 2016 Chrysler Town And Country. The contact stated that the rear sliding doors could not be opened or closed using the door handles. The contact stated that the doors could only be opened by using the key fob. Northgate Chrysler dodge jeep ram (located at 8536 colerain ave, cincinnati, oh 45251…
    Owner report to NHTSA, 2019, at 60,000 miles
    The contact owns a 2016 Chrysler Town And Country. The contact stated that the rear was stuck in the locked position and could not be opened electronically or manually. Bakersfield Chrysler jeep fiat (3101 cattle dr, bakersfield, ca 93313, ([phone]) stated that there were no recalls. The manufacturer had not been…
    Owner report to NHTSA, 2019, at 60,000 miles
  5. Engine

    71 complaints · 14%

    Half of these problems showed up before 82,000 miles. Parts named most often: exhaust system.

    The contact owns a 2016 Chrysler Town And Country. The contact stated that the vehicle stalled without warning. A passerby had to help the contact maneuver the vehicle off the road. The vehicle was towed to an independent facility where it was determined that the failure was related to manufacturer recall campaign…
    Owner report to NHTSA, 2019, at 82,000 miles
    The contact owns a 2016 Chrysler Town And Country. The contact stated while driving approximately 35 MPH, the transmission failed to shift into high gear. The vehicle was revving. The contact also stated that the vehicle had failed to start. There were no warning lights illuminated. The vehicle was taken to a service…
    Owner report to NHTSA, 2023, at 82,000 miles
  6. Seats

    23 complaints · 4%

    Parts named most often: front assembly.

    Passenger side, 2nd row seat, does not fully release from anchor to allow 3rd row passengers to exit car. Top part of seat folds down, but bottom part stays anchored to car. Seems like cable issue.
    Owner report to NHTSA, 2020, at 58,000 miles
    Front passenger headrest popped out for no reason. This is a serious, dangerous, and well-known issue with chyrsler vehicles. Have a separate issue for this same vehicle (left cyclinder) that I submitted on march 31, 2021, tracking number: 11405716.
    Owner report to NHTSA, 2021, at 65,365 miles
  7. Doors and locks

    16 complaints · 3%

    Half of these problems showed up before 76,000 miles. Parts named most often: doors.

    The contact owns a 2016 Chrysler Town And Country. The contact stated that while operating the vehicle, the warning indicating the passenger side sliding door was unlocked had displayed and the ceiling light would remain illuminated. On several occasions while driving, the sliding door erroneously opened. The vehicle…
    Owner report to NHTSA, 2022, at 76,000 miles
    The contact owns a 2016 Chrysler Town And Country. The contact stated while the vehicle was parked, the contact attempted to unlock the vehicle and became aware that the driver’s side sliding door would not open automatically nor manually. The contact stated that it seemed as if the door was in a locked status. The…
    Owner report to NHTSA, 2021, at 70,000 miles
  8. Air bags

    16 complaints · 3%

    Half of these problems showed up before 70,000 miles.

    My grandparents were coming home from il monday night. My grandfather drove straight off a turn and hit the ditch into some trees. It had a frontal/roll over. My grandfather (driver) received face fractures, busted rib cage, and a broken leg. He is currently in icu. Grandmother was in the back laying down from just…
    Owner report to NHTSA, 2018, at 70,000 miles
    Airbag light would light up on and off and then all of sudden stayed on suddenly. Took the van to the dealership and now saying the passenger side airbag wiring harness is bad and needs replaced. But before the solid light when I moved the drivers side seat the light would go off or come on. How can airbag harness go…
    Owner report to NHTSA, 2019, at 74,000 miles

Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.

2016 Chrysler Town And Country recalls

  1. Equipment

    NHTSA 17V824000 · December 21, 2017 · 61,791 vehicles

    Risk: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

    Fix: Chrysler will notify owners instructing them to contact kidde for a replacement fire extinguisher, free of charge. The recall began february 14, 2018. Owners may contact chrysler customer service at 1-800-853-1403 or kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "product safety recall" for more information. Chrysler's number for this recall is t82.

    Full defect summary

    Chrysler (fca US llc) is recalling various dodge, chrysler, and ram vehicles equipped with kidde plastic-handle or push button 'pindicator' fire extinguishers. A list of the affected trailer models is available at: https://static.NHTSA.gov/odi/rcl/2017/rmisc-17v824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.NHTSA.gov/odi/rcl/2017/rmisc-17e062-5427.pdf

  2. Transmission: automatic transmission

    NHTSA 16V461000 · June 24, 2016 · 26,298 vehicles

    Risk: If the transmission loses hydraulic pressure, the vehicle may lose motive power, increasing the risk of a crash.

    Fix: Chrysler will notify owners, and dealers will replace the transmission pump, free of charge. The recall began on august 18, 2016. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is s44.

    Full defect summary

    Chrysler (fca US llc) is recalling certain model year 2015-2016 chrysler town & country, dodge grand caravan vehicles manufactured july 31, 2015, to april 18, 2016, 2016 dodge journey vehicles manufactured august 17, 2015, to january 29, 2016, and 2016 ram promaster vehicles manufactured august 15, 2016, to april 15, 2016. The transmission pump may seize causing a loss of hydraulic pressure.

  3. Seats: mid/rear assembly

    NHTSA 16V300000 · May 16, 2016 · 99 vehicles

    Risk: If the third row seatback becomes loose, it may separate from the seat frame, increasing the risk of injury.

    Fix: Chrysler will notify owners, and dealers will re-torque the third row seatback nuts, free of charge. The recall began on july 1, 2016. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is s37.

    Full defect summary

    Chrysler (fca US llc) is recalling certain model year 2016 dodge grand caravan and chrysler town and country vehicles manufactured march 16, 2016, to march 17, 2016. The nuts on the third row seatbacks were incorrectly torqued and may become loose.

  4. Visibility and wipers: windshield

    NHTSA 16V044000 · January 28, 2016 · 184 vehicles

    Risk: If the windshield dislodges during a crash, there is an increased risk of occupant injury.

    Fix: Chrysler will notify owners, and dealers will replace the windshield, free of charge. The recall began march 4, 2016. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is s02.

    Full defect summary

    Fca US llc (chrysler) is recalling certain model year 2015-2016 chrysler town and country, and 2014-2015 dodge grand caravan vehicles manufactured august 16, 2014, to december 5, 2015. The windshield on the affected vehicles may have been installed using expired urethane primer, allowing the windshield to become displaced in the event of a crash. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 212, "windshield mounting."

  5. Doors and locks: latch

    NHTSA 15V595000 · September 24, 2015 · 1,625 vehicles

    Risk: If the hood opens while driving, the driver's vision may be obstructed, increasing the risk of a crash.

    Fix: Chrysler will notify owners, and dealers will install new hood striker bolts with the proper torque, free of charge. The recall began on october 22, 2015. Owners may contact chrysler's customer service at 1-800-853-1403. Chrysler's recall number is r53.

    Full defect summary

    Chrysler group llc (chrysler) is recalling certain model year 2016 chrysler town and country and dodge grand caravan vehicles manufactured august 19, 2015 to august 27, 2015. In the affected vehicles, the bolts that attach the hood striker may loosen and, as a result, the hood may open unexpectedly while driving.

Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.

NHTSA defect investigations

Questions about the 2016 Chrysler Town And Country

What are the most common problems with the 2016 Chrysler Town And Country?
By NHTSA owner complaints: transmission (187 complaints, typically around 82,000 miles); other or unspecified (110 complaints, typically around 55,000 miles); electrical (107 complaints, typically around 60,500 miles).
How many recalls does the 2016 Chrysler Town And Country have?
5 recalls listed by NHTSA, the latest from December 21, 2017 (equipment). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
Is the 2016 a bad year for the Chrysler Town And Country?
It is 9th of 17 Town And Country model years by number of complaints, with 527 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.

Other Chrysler Town And Country years

Chrysler Town And Country problems by year