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2013 Ford C-Max Energi Problems and Recalls
Owners filed 50 complaints with NHTSA about the 2013 Ford C-Max Energi, most often about the electrical (38% of complaints, typically around 48,000 miles). It is the most complained-about C-Max Energi model year since 2000 and has 1 recall.
Most common 2013 Ford C-Max Energi problems
Electrical
19 complaints · 38%Half of these problems showed up before 48,000 miles.
Car goes dead and 12-volt battery is being drained because faulty computer programming leaves electrical modules on even when the car is turned "off." unclear if items that remain electrically "hot" pose direct safety problems, but consumers risk being unable to start/restart the car in emergency or normal situations.…
While driving on an interstate at night at 70mph the car turned off its propulsion system without warning. A red warning indicator came on staying stop safely now. My wife was able to pull to the side of the interstate. She turned the car off and it restarted. The next day she drove it to the supermarket. On the 2…
Steering
9 complaints · 18%Half of these problems showed up before 37,500 miles.
Power steering went out while in motion in a parking lot. Car was less than 2,000 miles outside of warranty. Poor design of column that had been recalled on similar vehicles caused shorts throughout the electrical system. This resulted in three pages worth of system errors when checked. $2,000 to repair. No shorts…
Backing out of driveway and power steering failed. Warning light went on. I stopped driving immediately and called local Ford dealer service. They suggested restarting the car to see if steering resumed and it did. They offered a free tow which I declined when I saw I had non power steering if needed. Dealer close by…
Transmission
8 complaints · 16%Half of these problems showed up before 88,500 miles. Parts named most often: automatic transmission.
The contact owns a 2013 Ford C-Max Energi. The contact stated while driving 30 MPH, there was a grinding sound coming from underneath the vehicle; followed by the vehicle shaking abnormally. There was no warning light illuminated. The vehicle was taken to the dealer and the dealer stated that the front axle and the…
The contact owns a 2013 Ford C-Max Energi. While driving 70 MPH, the stop vehicle now indicator illuminated. The vehicle began to lose power and slowed to a stop within 200 yards. The vehicle was towed to a dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired the…
Other or unspecified
5 complaints · 10%Upon braking, the car has lurched forward on several occasions, almost rear ending other cars, happens in all kinds of weather, road surfaces, intermittent but happens probably at least 3 times per week. Also, when stopped and accelerating, the car has a hesitation issue like no fuel gets to it for a moment and that…
Car was plugged in to charge overnight in the garage. Early the next morning, the garage was on fire. Car burned to the ground. Investigation points towards the charging car as the cause of the fire.
Body and structure
4 complaints · 8%Parts named most often: body.
Hi on the 11/19/2014 around 2:30 my wife and her manager at work we was going to meet up with client . The offended vehicle break the stop sign and hit my vehicle from the right side and my car spin and face the opposite direction for the traffic .completely disabled my vehicle I called the police .I wait till the…
Rear (hatchback) latch fails to release resulting in a door will not open condition. Because the latch release was activated, driving or road vibration may cause the door to open unexpectedly and eject cargo while the vehicle is in motion. Hatchback fails to open after electronic release is activated and must be…
Wheels and tires
3 complaints · 6%The tire pressure sensor did not work and failed to give indication that tire was bad and it resulted in ripped tire on nj turnpike. Ford's dealer tested the system and found that codes were not reset but they dealer or the Ford refuse to take responsibility.
Hi on the 11/19/2014 around 2:30 my wife and her manager at work we was going to meet up with client . The offended vehicle break the stop sign and hit my vehicle from the right side and my car spin and face the opposite direction for the traffic .completely disabled my vehicle I called the police .I wait till the…
Engine
3 complaints · 6%Push to start / stop button fails to shut off vehicle. Vehicle is stationary and in park. Unable to secure vehicle, unable to lock doors unable to turn off lights, unable to shut vehicle down. Each time push to stop pressed vehicle starts again, dash flashes Ford logo. If you walk away the car honks horn. Vehicle…
Fuel system
3 complaints · 6%While driving on an interstate at night at 70mph the car turned off its propulsion system without warning. A red warning indicator came on staying stop safely now. My wife was able to pull to the side of the interstate. She turned the car off and it restarted. The next day she drove it to the supermarket. On the 2…
The 120 volt, 12 amp charge cord that came with my car (Ford part no. Fm58-10b706ac) is overheating creating a fire hazard. The end of the cord that plugs into the wall has melted and the plug has left burn marks on three different electrical outlets on my house where I plug the car in to charge. Photos of the melted…
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2013 Ford C-Max Energi recalls
Equipment: anti-theft devices
Risk: Without an audible door chime, a vehicle owner may open the door and exit the vehicle without being reminded that the vehicle is still operational, leaving the vehicle susceptible to theft.
Fix: Ford will notify owners, and dealers will update the software for the door chime, free of charge. The recall began on october 30, 2013. Owners may contact the ford customer relationship center at 1-866-436-7332. Ford's recall number is 13c07.
Full defect summary
Ford motor company (ford) is recalling certain model year 2012-2013 focus electric vehicles and 2013 c-max vehicles equipped with the intelligent access push button start system. In the affected vehicles, there is no audible chime when the vehicle is operational and the driver's door is opened. Thus, these vehicles fail to conform to federal motor vehicle safety standard (fmvss) no. 114, "theft protection and rollaway prevention."
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
NHTSA defect investigations
Pedestrian alert sounds
Summary
Nhtsa received a petition on or about july 18, 2022, requesting that federal motor vehicle safety standard (fmvss) 141 be applied to all electric and hybrid vehicles operating in the united states. The petition can be reviewed at NHTSA.gov under odi number 11486072. Fmvss 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 kg or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after march 1, 2021.on january 27, 2023, NHTSA opened defect petition (dp) 22-005 to evaluate the subject matt
Door latch failures
Summary
In december 2019, the office of defects investigation (odi) opened this investigation based on 235 vehicle owner questionnaires (voqs) alleging doors failed to latch when closed, and/or inadvertently opened while driving, on model year (my) 2012-2014 ford fiesta, and 2013-2014 fusion and lincoln mkz. Some voqs reported the failure occurred after the latch had been remedied under a prior recall which involved fracture of the latch pawl spring tab due to thermally induced cyclic fatigue. Other voqs alleged a similar failure in vehicles not previously recalled. A latch with a fractured pawl spring tab typically results in a ?door will not close? Condition, however in certain somewhat rare circu
Door latch failure
Summary
In january, the office of defects investigation (odi) opened this preliminary evaluation based on consumers' allegations of doors failing to latch and/or inadvertently opening on model year (my) 2012-2013 ford focus vehicles (subject vehicles).odi has received 464 unique reports related to the alleged problem, with over 200 claiming that the door(s) opened inadvertently while the vehicle was in motion.one consumer alleged an injury that occurred while driving when a door inadvertently opened and then closed on a child's arm.another alleged that a door that inadvertently opened struck a parked vehicle.in response to odi's information request, ford motor company (ford) provided 500 unique repo
Questions about the 2013 Ford C-Max Energi
- What are the most common problems with the 2013 Ford C-Max Energi?
- By NHTSA owner complaints: electrical (19 complaints, typically around 48,000 miles); steering (9 complaints, typically around 37,500 miles); transmission (8 complaints, typically around 88,500 miles).
- How many recalls does the 2013 Ford C-Max Energi have?
- 1 recall listed by NHTSA, the latest from October 17, 2013 (equipment). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2013 a bad year for the Ford C-Max Energi?
- It is the most complained-about C-Max Energi model year since 2000, with 50 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.