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2016 Ford C-Max Energi Problems and Recalls

Owners filed 32 complaints with NHTSA about the 2016 Ford C-Max Energi, most often about the electrical (41% of complaints, typically around 50,500 miles). It is the 2nd most complained-about C-Max Energi model year since 2000.

Complaints32
Recalls0
Crashes reported5
Fires reported0
Injuries reported4

Most common 2016 Ford C-Max Energi problems

  1. Electrical

    13 complaints · 41%

    Half of these problems showed up before 50,500 miles. Parts named most often: propulsion system, horn, 12v/24v/48v battery.

    The contact owns a 2016 Ford c-max. The contact stated that the mobile charger failed and the vehicle was unable to be charged. The contact stated that several different outlets were tried however, the failure persisted. The local dealer was not contacted. The manufacturer was made aware of the failure. The…
    Owner report to NHTSA, 2021, at 51,000 miles
    The contact owns a 2016 Ford C-Max Energi. The contact stated that while charging the hybrid battery, the battery stopped charging after 15-16 minutes. The contact stated that the battery could only be charged for 15-16 minutes at a time. The contact stated that there was a red triangle warning light illuminated on…
    Owner report to NHTSA, 2025, at 50,000 miles
  2. Transmission

    5 complaints · 16%

    Parts named most often: automatic transmission.

    While I was driving & turning around a corner on a city street in newport, ri, a silent warning flashed on the car dash in large red capital letters, reading: "stop safely now!" but the engine stopped immediately - before I could apply the brake - leaving me stranded in the middle of traffic. At the same time, a…
    Owner report to NHTSA, 2018, at 23,000 miles
    Driving along a highway holding steady speed of 65mph, the car displayed a "stop safely now" message and disabled the accelerator. We were able to coast to a stop on the side of the road. The car would turn on and off with the push of the on/off button, but the "stop safely now" message remained on the dashboard any…
    Owner report to NHTSA, 2020, at 44,500 miles
  3. Backup camera

    4 complaints · 13%

    Parts named most often: rearview system braking, warnings.

    The contact owns a 2016 Ford C-Max Energi. The contact stated while in reverse (r) and backing up at 3 MPH the back-over prevention camera failed and displayed a black screen. The contact stated that when the back-over prevention camera failed to operate, the radio and the GPS became inoperable. The contact stated…
    Owner report to NHTSA, 2024, at 127,295 miles
    The contact owns a 2016 Ford c-max hybrid. The contact stated that while in reverse(r), the rearview camera image appeared upside down. The vehicle was taken to an independent mechanic but was not diagnosed or repaired. The contact was referred to the dealer for assistance. The vehicle was taken to the dealer, but was…
    Owner report to NHTSA, 2025, at 100,000 miles
  4. Other or unspecified

    3 complaints · 9%

    I entered the car and tried to start. Immediately it failed to start and warning lights came on saying not to drive the car then it went dark and I am not certain if the car is running or not. I was unable to drive it at all and had to get it towed to the dealer. This is the second time I have had rodent damage since…
    Owner report to NHTSA, 2017, at 13,000 miles
    Ford has recalled many cars/trucks for backup camera issues. My car is not part of the recall and has had many issues with the camera which I have mentioned to the dealer. I would like you to included my vehicle in the recall as well. The camera shows a dark screen and then a message appears saying it is not…
    Owner report to NHTSA, 2020, at 77,990 miles
  5. Steering

    3 complaints · 9%

    I was driving on a highway and the steering wheel stopped responding. The only way to get the steering wheel to respond was to make drastic turns that would take me across 3 lanes of highway and then back the other way. I finally got the brake to slow me down enough, I pulled over. I had hit another car and the c-max…
    Owner report to NHTSA, 2018, at 15,000 miles
    The contact owns a 2016 Ford C-Max Energi. The contact stated that while operating the vehicle, the message "service power steering" was displayed, and the steering wheel suddenly became difficult to turn in either direction. The vehicle was taken to the local dealer who diagnosed that the steering rack was faulty and…
    Owner report to NHTSA, 2025, at 37,200 miles
  6. Engine

    3 complaints · 9%

    While I was driving & turning around a corner on a city street in newport, ri, a silent warning flashed on the car dash in large red capital letters, reading: "stop safely now!" but the engine stopped immediately - before I could apply the brake - leaving me stranded in the middle of traffic. At the same time, a…
    Owner report to NHTSA, 2018, at 23,000 miles
    Driving along a highway holding steady speed of 65mph, the car displayed a "stop safely now" message and disabled the accelerator. We were able to coast to a stop on the side of the road. The car would turn on and off with the push of the on/off button, but the "stop safely now" message remained on the dashboard any…
    Owner report to NHTSA, 2020, at 44,500 miles

Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.

2016 Ford C-Max Energi recalls

NHTSA lists no recalls for this model year.

Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.

NHTSA defect investigations

Questions about the 2016 Ford C-Max Energi

What are the most common problems with the 2016 Ford C-Max Energi?
By NHTSA owner complaints: electrical (13 complaints, typically around 50,500 miles); transmission (5 complaints); backup camera (4 complaints).
How many recalls does the 2016 Ford C-Max Energi have?
NHTSA lists no recalls for the 2016 Ford C-Max Energi. Check your VIN at nhtsa.gov/recalls in case one is issued later.
Is the 2016 a bad year for the Ford C-Max Energi?
It is the 2nd most complained-about C-Max Energi model year since 2000, with 32 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.

Other Ford C-Max Energi years

Ford C-Max Energi problems by year