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2002 Ford Crown Victoria Problems and Recalls

Owners filed 58 complaints with NHTSA about the 2002 Ford Crown Victoria, most often about the electrical (16% of complaints, typically around 75,000 miles). It is 5th of 12 Crown Victoria model years by number of complaints and has 2 recalls.

Complaints58
Recalls2
Crashes reported9
Fires reported3
Injuries reported5

Most common 2002 Ford Crown Victoria problems

  1. Electrical

    9 complaints · 16%

    Half of these problems showed up before 75,000 miles. Parts named most often: wiring.

    Replaced spark plugs at 75000 miles with bosch premium plugs. Approximately 3 months later spark plug number 7 (3rd from front on passenger side) blew out, causing damage to the cylinder threads. Helicoil was installed and new spark plug installed. Approximately 3 months later spark plug number 6(second from front…
    Owner report to NHTSA, 2004, at 75,000 miles
    Tl contact owns a 2002 Ford Crown Victoria. While driving between 55-60 MPH on normal road conditions, the vehicle began to hesitate and vibrate. In addition, the check engine warning indicator illuminated on the instrument panel and remained lit until the engine was turned off. The vehicle was taken to an authorized…
    Owner report to NHTSA, 2009, at 67,425 miles
  2. Fuel system

    8 complaints · 14%

    Parts named most often: storage, delivery.

  3. Engine

    8 complaints · 14%

    Half of these problems showed up before 74,500 miles. Parts named most often: engine, exhaust system.

    Tl contact owns a 2002 Ford Crown Victoria. While driving between 55-60 MPH on normal road conditions, the vehicle began to hesitate and vibrate. In addition, the check engine warning indicator illuminated on the instrument panel and remained lit until the engine was turned off. The vehicle was taken to an authorized…
    Owner report to NHTSA, 2009, at 67,425 miles
    The contact owns a 2002 Ford Crown Victoria. While driving 35 MPH and proceeding to stop at a red light, the engine stalled and the check engine light illuminated. The vehicle was able to restart after numerous attempts. The failure recurred numerous times. The vehicle was towed to a dealer where it was diagnosed that…
    Owner report to NHTSA, 2016, at 81,218 miles
  4. Brakes

    7 complaints · 12%

    Parts named most often: foundation components, antilock/traction control/electronic limited slip.

    Fleet of 15 police cars, Crown Victoria had the front brake, rotors and pads replaced every 20,000 miles. There is a premature wear of brake parts. Dealer notified. Please submitted others VIN#.
    Owner report to NHTSA, 2003, at 20,000 miles
    Bought the car from a fellow friend he advised me that the car has had a issue with the steering where the steering wheel has play to it and its very dangerous when I drive over 50mph im scared I may crash cause the car moves left to right, and the ABS brakes have a problem the brake jump when I hit them idk what to…
    Owner report to NHTSA, 2014, at 120,898 miles
  5. Speed control

    6 complaints · 10%

    Parts named most often: cruise control, accelerator pedal.

    While parking vehicle experienced sudden acceleration when shiftiting from drive. As a result the consumer's vehicle collided with two other vehicles which damaged front end.
    Owner report to NHTSA, 2004, at 25,000 miles
    While braking, the vehicle accelerated without warning. The consumer had to shift to neutral to decelerate the vehicle. This problem happened three times.
    Owner report to NHTSA, 2004, at 22,000 miles
  6. Steering

    5 complaints · 9%

    Parts named most often: steering wheel/handle bar.

    The contact owns a 2002 Ford Crown Victoria. The contact stated that the steering failed and the wheel became tight. The vehicle was repaired by the contact and the manufacturer was not notified. The approximate failure mileage was 140,000.
    Owner report to NHTSA, 2013, at 140,000 miles
    Power steering started catching and couldn't turn the steering wheel smoothly. Hit a curb with my tire and almost hit another car. Still jamming but I don't have enough money to take it into a dealership. Help!
    Owner report to NHTSA, 2014, at 138,000 miles
  7. Wheels and tires

    4 complaints · 7%

    Parts named most often: rim, lugs/nuts/bolts/studs.

    Tl contact owns a 2002 Ford Crown Victoria. The contact stated that the tires on his vehicle constantly deflate. The mechanic stated that there was a leak outside of the rims and that the failure was caused by the rims and not the tires. The mechanic was unable to repair the rims. The current mileage is 59,000 and…
    Owner report to NHTSA, 2007, at 15,000 miles
  8. Suspension

    3 complaints · 5%

    Parts named most often: front, rear.

    Sudden failure of front suspension system caused collapse of suspension making the car uncontrollable and after coming to a stop, immobile. Right front wheel turned inward at the front upon failure and left front wheel remains pointing straight ahead. Right front wheel also shifted toward the rear contacting the rear…
    Owner report to NHTSA, 2005, at 84,500 miles
    Tl contact owns a 2002 Ford Crown Victoria. While driving approximately 45 to 50 MPH on normal road conditions pressure was applied to the accelerator pedal. The "ABS" warning light indicator illuminated on the instrument panel and the driver was able to coast into the emergency lane. The warning indicator remained…
    Owner report to NHTSA, 2009, at 120,000 miles

Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.

2002 Ford Crown Victoria recalls

  1. Fuel system: tank assembly

    NHTSA 03V472000 · November 6, 2003 · 4,218 vehicles

    Risk: If the strength of the tank is significantly compromised, it could rupture, increasing the risk of a fire.

    Fix: Dealers will install an insulator behind the current seat back. Owner notification began on january 7, 2004. Owners should contact ford at 1-800-392-3673.

    Full defect summary

    On certain natural gas vehicles, if a flame from a vehicle interior fire becomes locally directed at the natural gas fuel tank located immediately behind the rear seat, the flame could damage the fiberglass wrap on the tank weakening the tank.

  2. Fuel system: tank assembly

    NHTSA 02V249000 · September 6, 2002 · 574 vehicles

    Risk: A gas leak of sufficient quantity concentrated in an area to create a combustible mixture and in the presence of an ignition source could result in a fire.

    Fix: Dealers will install a redesigned "t" fitting on #4 fuel tank and tested for leakage. Owner notification began september 13, 2002. Owners who do not receive the free remedy within a reasonable time should contact ford at 1-866-436-7332.

    Full defect summary

    On certain natural gas model vehicles, a t-fitting that connects fuel tanks #3 and #4 can develop a leak when the solenoid valves are energized, such as when the ignition switch is in the on position or during refueling.

Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.

NHTSA defect investigations

Questions about the 2002 Ford Crown Victoria

What are the most common problems with the 2002 Ford Crown Victoria?
By NHTSA owner complaints: electrical (9 complaints, typically around 75,000 miles); fuel system (8 complaints); engine (8 complaints, typically around 74,500 miles).
How many recalls does the 2002 Ford Crown Victoria have?
2 recalls listed by NHTSA, the latest from November 6, 2003 (fuel system). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
Is the 2002 a bad year for the Ford Crown Victoria?
It is 5th of 12 Crown Victoria model years by number of complaints, with 58 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.

Other Ford Crown Victoria years

Ford Crown Victoria problems by year