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2021 Ford Mustang Mach E Problems and Recalls
Owners filed 351 complaints with NHTSA about the 2021 Ford Mustang Mach E, most often about the electrical (44% of complaints, typically around 30,500 miles). It is the most complained-about Mustang Mach E model year since 2000 and has 13 recalls.
Most common 2021 Ford Mustang Mach E problems
Electrical
155 complaints · 44%Half of these problems showed up before 30,500 miles. Parts named most often: propulsion system, instrument panel, body control module/bcm, 12v/24v/48v battery.
The contact owns a 2021 Ford mustang mach-e. The contact received notification of NHTSA campaign number: 23v687000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair the recall. The…
The contact owns a 2021 Ford mustang mach-e. The contact stated that while the vehicle was parked, the contact became aware that the cruise control had inadvertently been engaged, causing the vehicle to accelerate. There was no warning light illuminated. The contact depressed the brake pedal to stop the vehicle. The…
Driver assistance
108 complaints · 31%Parts named most often: warnings, adaptive cruise control, automatic emergency braking, assist.
The contact owns a 2021 Ford Mustang Mach E. The contact stated that while the wife was driving the vehicle and approaching oncoming traffic the vehicle was stopped. Immediately after stopping the pre-collision warning activated and the vehicle suddenly experienced unintended acceleration crashing into the rear of a…
The contact owns a 2021 Ford mustang mach-e. The contact stated that while operating the vehicle, the message "collision avoidance camera fault" was displayed, indicating a camera malfunction. The contact stated that the message was also present on the mobile app. The contact also stated that the failure was a…
Transmission
53 complaints · 15%As I was driving down the road (in motion / city street) at 30 miles per hour in my brand new (4 week old / 2200 miles) all electric Ford mach e, the display flashed multiple warning lights that came too quickly to decipher, and then the car went dead. I was able to pull off the road and come to a stop. At this point…
The contact owns a 2021 Ford mach-e. The contact stated while reversing from his driveway, he shifted into drive and depressed the accelerator pedal. However, the vehicle accelerated at high speed independently. There was no warning light illuminated. The contact continued to drive. The contact stated that the failure…
Other or unspecified
50 complaints · 14%Fuel system
49 complaints · 14%Speed control
37 complaints · 11%Half of these problems showed up before 15,000 miles.
The contact owns a 2021 Ford Mustang Mach E. The contact stated that while driving slowly in reverse and reversing of a parking space, the vehicle suddenly experienced unintended acceleration and erroneously drove across the street before crashing into an apartment building wall. During the crash, the driver sustained…
The contact owns a 2021 Ford mach-e. The contact stated while reversing from his driveway, he shifted into drive and depressed the accelerator pedal. However, the vehicle accelerated at high speed independently. There was no warning light illuminated. The contact continued to drive. The contact stated that the failure…
Brakes
32 complaints · 9%The contact owns a 2021 Ford mustang mach-e. The contact stated while in reverse(r) and driving approximately 3 MPH, the vehicle would independently brake suddenly. The contact stated that the parking brake light was illuminated. The contact stated that the brake failure was intermittent and occurred without warning.…
The contact owns a 2021 Ford mustang mach-e. The contact stated that while driving at an undisclosed speed and the brake pedal was depressed, the vehicle did not slow down as intended, and crashed into another vehicle. The contact sustained neck, head, and arm injuries. Medical attention was needed. A police report…
Visibility and wipers
20 complaints · 6%Parts named most often: power window devices and controls.
The contact owns a 2021 Ford Mustang Mach E. The contact stated the warning message illuminated on the instrument panel indicating "the door fault". The dealer was contacted but was not available to schedule an appointment. The contact stated while attempting to lock the passenger side door, the door would not lock…
The contact owns a 2021 Ford mustang mach-e. The contact received notification of NHTSA campaign number: 21v711000 (visibility) and 22v412000 (electrical system) however, the parts to do the recall repairs were unavailable. The contact stated while driving 60 MPH, he received a warning from the manufacturer app of a…
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2021 Ford Mustang Mach E recalls
Transmission: differential unit
Risk: Differential pinion shaft fracture may result in a loss of drive power, or unintended vehicle movement if the vehicle is in park without the parking brake applied, increasing the risk of a crash.
Fix: Dealers will repair or replace the rear differential assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed july 13, 2026. Additional letters will be sent once the remedy is available, anticipated in late december 2026. Owners may contact ford customer service at 1-866-436-7332. Ford's number for this recall is 26s50.
Full defect summary
Ford motor company (ford) is recalling certain 2021-2023 mustang mach e vehicles. The rear differential pinion shaft may fracture.
Brakes: control unit/module
Risk: A loss of power brake assist can increase the distance required to stop the vehicle. Additionally, a disabled antilock brake system and/or stability control system can result in a loss of vehicle control. Either of these scenarios can increase the risk of a crash.
Fix: Dealers will update the ABS calibration software, free of charge. Owner notification letters were mailed september 18, 2025. Owners may contact ford customer service at 1-866-436-7332. Ford's number for this recall is 25s81.
Full defect summary
Ford motor company (ford) is recalling certain 2021 mach-e vehicles that were repaired incorrectly under recall 24v777. An over-the-air (OTA) update to the anti-lock braking system (ABS) may result in a loss of power brake assist, ABS, electronic stability control, traction control, and driver assistance features.
Electrical: software
Risk: The inability to enter or exit the vehicle in an emergency increases the risk of injury.
Fix: Dealers will update the powertrain control module (PCM) and the secondary on-board diagnostic control module c (sobdmc) software, free of charge. Owner notification letters were mailed to 2021-2025 mustang mach-e owners september 12, 2025. Additionally, owner notification letters were mailed to 2024-2025 mustang mach-e owners july 10, 2025. Owners may contact ford customer service at 1-866-436-7332. Ford's number for this recall is 25s65.
Full defect summary
Ford motor company (ford) is recalling certain 2021-2025 mustang mach e vehicles. In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the inside door release handles, such as a child in the back seat.
Backup camera: software
Risk: A frozen or missing rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Fix: The accessory protocol interface module (apim) software will be updated by a dealer or through an over-the-air update, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on june 26, 2025. Additional letters will be mailed once the final remedy is available on each phase. Owner notification letters were sent on october 8, 2025. Owners may contact ford customer service at 1-866-436-7332. Ford's number for this recall is 25s49.
Full defect summary
Ford motor company (ford) is recalling certain 2021-2024 bronco, f-150, 2021-2024 edge, 2022-2025 escape, f-250, f-350, f-450, f-550, f-600, 2022-2024 expedition, 2022-2025 transit, 2021-2023 mach-e, 2024 ranger, mustang, 2021-2023 lincoln nautilus, 2022-2024 navigator, and 2023-2024 corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.
Electrical: software
Risk: An overheated high voltage battery contactor may cause the vehicle to lose drive power, increasing the risk of a crash.
Fix: Dealers will update the on-board software, free of charge. Owner notification letters were mailed april 11, 2025. Owners may contact ford customer service at 1-866-436-7332. Ford's number for this recall is 25s14.
Full defect summary
Ford motor company (ford) is recalling certain 2021-2022 mustang mach-e vehicles previously repaired incorrectly under recall number 22v-412. The high voltage battery main contactors may overheat.
Brakes: control unit/module
Risk: A loss of power brake assist can extend the distance required to stop the vehicle. Additionally, a disabled antilock brake system and/or stability control system can result in a loss of vehicle control. Either of these scenarios can increase the risk of a crash.
Fix: Dealers will update the ABS calibration, free of charge. Owner notification letters were mailed november 5, 2024. Owners may contact ford customer service at 1-866-436-7332. Ford's number for this recall is 24s65.
Full defect summary
Ford motor company (ford) is recalling certain 2021 mach-e vehicles. An over-the-air (OTA) update to the anti-lock braking system (ABS) may result in a loss of power brake assist, ABS, electronic stability control, traction control, and driver assistance features.
Electrical: management system/energy control module (bms/becm)
Risk: An overheated high voltage battery contactor can result in a loss of drive power, increasing the risk of a crash.
Fix: Dealers will replace the high voltage battery junction box, free of charge. Owner notification letters were mailed december 29, 2023. Owners may contact ford customer service at 1-866-436-7332. Ford's number for this recall is 23s56. Vehicles included in this recall that were previously repaired under recall 22v-412 will need to have the new remedy completed.
Full defect summary
Ford motor company (ford) is recalling certain 2021-2022 mustang mach-e vehicles equipped with an extended range battery. The high voltage battery main contactors may overheat.
Electrical: software
Risk: An overheated high voltage battery contactor may cause the vehicle to lose drive power, increasing the risk of a crash.
Fix: Dealers will update the on-board software, free of charge. Owner notification letters were mailed on july 8, 2022. Owners may contact ford customer service at 1-866-436-7332. Ford's number for this recall is 22s41.
Full defect summary
Ford motor company (ford) is recalling certain 2021-2022 mustang mach-e vehicles. The high voltage battery main contactors may overheat.
Transmission: software
Risk: Unintended acceleration, unintended deceleration, or a loss of drive power increases the risk of a crash.
Fix: The PCM software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed june 9, 2022. Owners may contact ford customer service at 1-800-436-7332. Ford's number for this recall is 22s29.
Full defect summary
Ford motor company (ford) is recalling certain 2021 mustang mach-e vehicles equipped with all-wheel drive. The powertrain control module (PCM) functional safety software may fail to detect a software error, resulting in unintended acceleration, unintended deceleration, or a loss of drive power.
Seat belts: anchorage
Risk: Improperly attached seat belts may not adequately restrain an occupant in a crash, increasing the risk of injury.
Fix: Dealers will repair the rear seat belt buckle attachments, free of charge. Owner notification letters were mailed january 28, 2022. Owners may contact ford customer service at 1-866-436-7332. Ford's number for this recall is 21c36.
Full defect summary
Ford motor company (ford) is recalling certain 2021-2022 mustang mach-e and 2022 maverick vehicles. The rear seat belt buckles may not be properly attached to the rear floor assembly. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard numbers 208, "occupant crash protection," and 210, "seat belt assembly anchorages."
Visibility and wipers: critical fasteners
Risk: A windshield that separates from a vehicle during a crash can increase the risk of injury.
Fix: Dealers will remove and reinstall the windshield, free of charge. Owner notification letters were mailed on october 29, 2021. Owners may contact ford customer service at 1-866-436-7332. Ford's number for this recall is 21c22.
Full defect summary
Ford motor company (ford) is recalling certain 2021 mustang mach-e vehicles. The windshield may not have been properly bonded to the vehicle, which could allow it to detach. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 212, "windshield mounting."
Visibility and wipers: fixed panaramic roof/sky light assembly
Risk: A roof panel that separates from a vehicle can become a road hazard, increasing the risk of a crash or injury.
Fix: Dealers will apply additional urethane adhesive, free of charge. Owner notification letters were mailed october 29, 2021. Owners may contact ford customer service at 1-866-436-7332. Ford's number for this recall is 21s42.
Full defect summary
Ford motor company (ford) is recalling certain 2021 mustang mach-e vehicles. The vehicle's panoramic roof glass panel may not have been properly bonded to the vehicle, which could allow it to detach.
Body and structure: frame and members
Risk: Loose subframe bolts may reduce the vehicle's performance in a crash, increasing the risk of injury.
Fix: Ford will notify owners, and dealers will inspect the front subframe bolts and tighten them as necessary, free of charge. The recall began april 2, 2021. Owners may contact ford customer service at 1-866-436-7332. Ford's number for this recall is 21s09.
Full defect summary
Ford motor company (ford) is recalling certain 2021 mustang mach-e vehicles. The front subframe bolts may not have been tightened properly during assembly, which could result in loose bolts.
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
NHTSA defect investigations
Collisions involving ford bluecruise
Summary
On april 25, 2024, nhtsaâs office of defects investigation (odi) opened a preliminary evaluation (pe24012) to assess bluecruise, a partial driving automation system available on certain vehicles manufactured by ford motor company (ford). Nhtsa opened the investigation after the agency received notice of two fatal collisions involving bluecruise-equipped ford mustang mach-e vehicles. Based on the incidents, NHTSA scoped the investigation to 2021-2024 mustang mach-e vehicles equipped with bluecruise. In june 2024, odi sent an information request (ir) letter to ford requiring that it provide certain information pertaining to crashes, non-crash reports, and technical specifications that relate
Collisions involving ford bluecruise
Summary
On april 25, 2024, nhtsaâs office of defects investigation (odi) opened a preliminary evaluation (pe24012) to assess bluecruise, a partial driving automation system available on certain vehicles manufactured by ford motor company (ford). Nhtsa opened the investigation after the agency received notice of two fatal collisions involving bluecruise-equipped ford mustang mach-e vehicles. Based on the incidents, NHTSA scoped the investigation to 2021-2024 mustang mach-e vehicles equipped with bluecruise. In june 2024, odi sent an information request (ir) letter to ford requiring that it provide certain information pertaining to crashes, non-crash reports, and technical specifications that relate
High voltage battery contactor failure
Summary
On august 17, 2023, the office of defects investigations (odi) opened rq23-004 to investigate instances of loss of motor power due to overheating high voltage battery contactors in model year (my) 2021-2022 ford mustang mach-e vehicles (subject vehicles). This recall query (rq) was opened after receiving 12 consumer complaints alleging a high voltage battery main contactor failure in subject vehicles that were included in recall 22v-412 and remedied prior to the reported incidents. The remedy in 22v-412 was a secondary on-board diagnostic control module (sobdmc) software update to monitor contactor temperature and reduce battery power to prevent damage to the contactor, and a battery energy
Pedestrian alert sounds
Summary
Nhtsa received a petition on or about july 18, 2022, requesting that federal motor vehicle safety standard (fmvss) 141 be applied to all electric and hybrid vehicles operating in the united states. The petition can be reviewed at NHTSA.gov under odi number 11486072. Fmvss 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 kg or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after march 1, 2021.on january 27, 2023, NHTSA opened defect petition (dp) 22-005 to evaluate the subject matt
Questions about the 2021 Ford Mustang Mach E
- What are the most common problems with the 2021 Ford Mustang Mach E?
- By NHTSA owner complaints: electrical (155 complaints, typically around 30,500 miles); driver assistance (108 complaints); transmission (53 complaints).
- How many recalls does the 2021 Ford Mustang Mach E have?
- 13 recalls listed by NHTSA, the latest from June 30, 2026 (transmission). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2021 a bad year for the Ford Mustang Mach E?
- It is the most complained-about Mustang Mach E model year since 2000, with 351 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.