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2023 Ford Mustang Mach E Problems and Recalls

Owners filed 127 complaints with NHTSA about the 2023 Ford Mustang Mach E, most often about the electrical (41% of complaints, typically around 15,000 miles). It is the 3rd most complained-about Mustang Mach E model year since 2000 and has 6 recalls.

Complaints127
Recalls6
Crashes reported10
Fires reported1
Injuries reported5

Most common 2023 Ford Mustang Mach E problems

  1. Electrical

    52 complaints · 41%

    Half of these problems showed up before 15,000 miles. Parts named most often: adas, instrument panel, 12v/24v/48v battery.

    The contact owns a 2023 Ford mustang mach-e. The contact stated while driving at an undisclosed speed, the safety features independently deactivated. In addition, the message “forward collision avoidance brake assist unavailable” was displayed. The vehicle was taken to the dealer where it was diagnosed with a…
    Owner report to NHTSA, 2025, at 15,000 miles
    The contact owns a 2023 Ford mustang mach-e. The contact stated that while reversing, the "cross traffic alert" system failed to operate as intended, creating a hazard for the driver. No warning lights were illuminated. The contact stated that on a separate occasion, while driving at various undisclosed speeds, the…
    Owner report to NHTSA, 2025, at 20,000 miles
  2. Driver assistance

    27 complaints · 21%

    Parts named most often: automatic emergency braking, warnings, adaptive cruise control, assist.

    The contact owns a 2023 Ford mustang mach-e. The contact stated while driving at an undisclosed speed, the safety features were independently deactivated. The contact stated that the message forward collision avoidance brake assist unavailable was displayed. The vehicle was taken to the dealer where it was diagnosed…
    Owner report to NHTSA, 2025, at 15,000 miles
    The contact owns a 2023 Ford mustang mach-e. The contact stated while driving at an undisclosed speed, the safety features independently deactivated. In addition, the message “forward collision avoidance brake assist unavailable” was displayed. The vehicle was taken to the dealer where it was diagnosed with a…
    Owner report to NHTSA, 2025, at 15,000 miles
  3. Other or unspecified

    27 complaints · 21%

  4. Brakes

    24 complaints · 19%

    Parts named most often: foundation components.

    The contact owns a 2023 Ford mustang mach-e. The contact stated while reversing out of the driveway, an abnormal sound was heard coming from the rear of the vehicle. Upon further inspection, the contact noticed that the rear passenger’s side brake pad material had separated and was stuck on the rotor. Additionally…
    Owner report to NHTSA, 2024, at 18,000 miles
    The contact owns a 2023 Ford Mustang Mach E. The contact stated after driving 15 MPH and then attempting to reverse, there was a clunking sound coming from the vehicle while reversing out of the driveway. There were no warning lights illuminated. The contact towed the vehicle to a dealer where it was diagnosed and…
    Owner report to NHTSA, 2025, at 11,000 miles
  5. Transmission

    23 complaints · 18%

    The contact owns a 2023 Ford mustang mach-e. The contact stated that the vehicle failed to start. The contact stated that after five minutes of attempting to start the vehicle, the vehicle started. The contact then stated that a message displayed on the instrument panel “high voltage battery warning and to contact…
    Owner report to NHTSA, 2023, at 1,317 miles
  6. Speed control

    12 complaints · 9%

  7. Fuel system

    12 complaints · 9%

  8. Engine

    8 complaints · 6%

Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.

2023 Ford Mustang Mach E recalls

  1. Electrical: software

    NHTSA 26V582000 · September 9, 2026 · 86 vehicles

    Risk: An inaccurate state-of-charge reading can lead to an unexpected loss of drive power, increasing the risk of crash. Additionally, a high voltage battery fire increases the risk of injury.

    Fix: Dealers will update the becm software, free of charge. Interim letters, notifying owners of the safety risk, were mailed september 18, 2026. Additional letters will be sent once the remedy is available, anticipated in december 2026. Owners may contact ford customer service at 1-866-436-7332. Ford's number for this recall is 26s68. Vehicle identification numbers (vins) involved in this recall became searchable on NHTSA.gov on september 9, 2026.

    Full defect summary

    Ford motor company (ford) is recalling certain 2023-2025 mustang mache e vehicles that received a new battery energy control module (becm) during a prior repair. The battery energy control module software may cause an incorrect state of charge to display in the vehicle, or lead to an increased risk of a high voltage battery fire after repeated dc fast charging cycles.

  2. Body and structure: exterior trim

    NHTSA 26V487000 · July 28, 2026 · 86,543 vehicles

    Risk: Detached trim pieces can create a road hazard, increasing the risk of a crash.

    Fix: Dealers will inspect and replace the quarter window glass assemblies, as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed september 14, 2026. Additional letters will be sent once the remedy is available. Owners may contact ford customer service at 1-866-436-7332. Ford's number for this recall is 26s56. Vehicle identification numbers (vins) involved in this recall will be searchable on NHTSA.gov beginning september 7, 2026.

    Full defect summary

    Ford motor company (ford) is recalling certain 2023-2025 mustang mach e vehicles. The rear side quarter window glass trim may be improperly secured, which can allow it to detach.

  3. Transmission: differential unit

    NHTSA 26V417000 · June 30, 2026 · 42,784 vehicles

    Risk: Differential pinion shaft fracture may result in a loss of drive power, or unintended vehicle movement if the vehicle is in park without the parking brake applied, increasing the risk of a crash.

    Fix: Dealers will repair or replace the rear differential assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed july 13, 2026. Additional letters will be sent once the remedy is available, anticipated in late december 2026. Owners may contact ford customer service at 1-866-436-7332. Ford's number for this recall is 26s50.

    Full defect summary

    Ford motor company (ford) is recalling certain 2021-2023 mustang mach e vehicles. The rear differential pinion shaft may fracture.

  4. Electrical: software

    NHTSA 25V404000 · June 13, 2025 · 197,432 vehicles

    Risk: The inability to enter or exit the vehicle in an emergency increases the risk of injury.

    Fix: Dealers will update the powertrain control module (PCM) and the secondary on-board diagnostic control module c (sobdmc) software, free of charge. Owner notification letters were mailed to 2021-2025 mustang mach-e owners september 12, 2025. Additionally, owner notification letters were mailed to 2024-2025 mustang mach-e owners july 10, 2025. Owners may contact ford customer service at 1-866-436-7332. Ford's number for this recall is 25s65.

    Full defect summary

    Ford motor company (ford) is recalling certain 2021-2025 mustang mach e vehicles. In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the inside door release handles, such as a child in the back seat.

  5. Backup camera: software

    NHTSA 25V315000 · May 9, 2025 · 1,076,138 vehicles

    Risk: A frozen or missing rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

    Fix: The accessory protocol interface module (apim) software will be updated by a dealer or through an over-the-air update, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on june 26, 2025. Additional letters will be mailed once the final remedy is available on each phase. Owner notification letters were sent on october 8, 2025. Owners may contact ford customer service at 1-866-436-7332. Ford's number for this recall is 25s49.

    Full defect summary

    Ford motor company (ford) is recalling certain 2021-2024 bronco, f-150, 2021-2024 edge, 2022-2025 escape, f-250, f-350, f-450, f-550, f-600, 2022-2024 expedition, 2022-2025 transit, 2021-2023 mach-e, 2024 ranger, mustang, 2021-2023 lincoln nautilus, 2022-2024 navigator, and 2023-2024 corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.

  6. Visibility and wipers: motor

    NHTSA 24V594000 · August 9, 2024 · 86,852 vehicles

    Risk: Inoperative windshield wipers can reduce visibility in certain conditions, increasing the risk of a crash.

    Fix: Dealers will inspect and replace the windshield wiper motor as necessary, free of charge. Owner notification letters were mailed on december 6, 2024. Owners may contact ford customer service at 1-866-436-7332. Ford's number for this recall is 24s51.

    Full defect summary

    Ford motor company (ford) is recalling certain 2023-2024 maverick, ford bronco sport, and mustang mach-e vehicles. The front windshield wiper motor may become inoperative, causing the wipers to fail.

Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.

NHTSA defect investigations

Questions about the 2023 Ford Mustang Mach E

What are the most common problems with the 2023 Ford Mustang Mach E?
By NHTSA owner complaints: electrical (52 complaints, typically around 15,000 miles); driver assistance (27 complaints); other or unspecified (27 complaints).
How many recalls does the 2023 Ford Mustang Mach E have?
6 recalls listed by NHTSA, the latest from September 9, 2026 (electrical). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
Is the 2023 a bad year for the Ford Mustang Mach E?
It is the 3rd most complained-about Mustang Mach E model year since 2000, with 127 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.

Other Ford Mustang Mach E years

Ford Mustang Mach E problems by year