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2014 Ford Transit Connect Problems and Recalls

Owners filed 127 complaints with NHTSA about the 2014 Ford Transit Connect, most often about the body and structure (22% of complaints, typically around 36,500 miles). It is the most complained-about Transit Connect model year since 2000 and has 15 recalls.

Complaints127
Recalls15
Crashes reported3
Fires reported1
Injuries reported2

Most common 2014 Ford Transit Connect problems

  1. Body and structure

    28 complaints · 22%

    Half of these problems showed up before 36,500 miles. Parts named most often: body.

    Two recalls have been issued on my vehicle and three different Ford dealers (modesto, ca. Tracy, ca. And stockton, ca.) had refuse to service them, I do not know what to do,noise is high and disturbing and the slide is broken, I am afraid the door could open while driving. Recall 16s35 and recall 16s30 need help!!!
    Owner report to NHTSA, 2017, at 38,000 miles
    The rear door of the vehicle opens on it's own. If accelerating then the contents of the trunk fall onto the road. The problem continues to happen even after repeated attempts to get it fixed at dealer, and over $1000 spent.
    Owner report to NHTSA, 2018, at 35,000 miles
  2. Other or unspecified

    23 complaints · 18%

    Half of these problems showed up before 25,000 miles.

    Sensors and rearview camera start going off for no reason when in motion on a city street or highway. This has happened several times most recent is 10/18/2016. Note if vehicle is put into park. And you wait 30 seconds it will stop. But starts up again, after 20 seconds.
    Owner report to NHTSA, 2016, at 23,000 miles
    Two recalls have been issued on my vehicle and three different Ford dealers (modesto, ca. Tracy, ca. And stockton, ca.) had refuse to service them, I do not know what to do,noise is high and disturbing and the slide is broken, I am afraid the door could open while driving. Recall 16s35 and recall 16s30 need help!!!
    Owner report to NHTSA, 2017, at 38,000 miles
  3. Electrical

    18 complaints · 14%

    Half of these problems showed up before 49,000 miles. Parts named most often: instrument cluster/panel, horn.

    After owning this vehicle the horn quit, at 49865 miles. I checked the internet and found several other people who had this problem on a Ford vehicle similar to mine. The repair seems simple but I feel that this is a safety issue without an horn. The horn started not working on and off then quit completely. The horn…
    Owner report to NHTSA, 2019, at 48,768 miles
    Upon starting the vehicle, the dashboard does not provide information, power brakes do not seem to function, power steering quits and several items show up on dash. Upon cutting car off and restarting, they may all be corrected. The next time car is started, it may or may not recur. This has happened about six times…
    Owner report to NHTSA, 2020, at 50,000 miles
  4. Doors and locks

    14 complaints · 11%

    Half of these problems showed up before 93,500 miles. Parts named most often: doors.

    The contact owns a 2014 Ford Transit Connect. The contact stated while driving at undisclosed speeds, the trunk unintendedly unlatched. The contact placed a strap extending from the trunk latch to the seat to keep trunk closed while driving. The dealer was contacted and confirmed that the vehicle was included in NHTSA…
    Owner report to NHTSA, 2024, at 90,000 miles
    The contact owns a 2014 Ford Transit Connect. The contact stated that while driving at an undisclosed speed, the rear passenger’s side sliding door unexpectedly opened. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed, and it was determined that the rear…
    Owner report to NHTSA, 2026, at 97,000 miles
  5. Fuel system

    13 complaints · 10%

    Half of these problems showed up before 64,500 miles.

    Fuel pump went out which caused my car to die in middle of rush hour traffic on 6 lane highway (3 lanes each way) just over a rise. I see a recall 15v005000 (Ford recall 14s30) which appears to include my vehicle based on dates, but the recall is not listed for my VIN. Can you explain why mine would not be covered? My…
    Owner report to NHTSA, 2017, at 60,000 miles
    Driving my Transit Connect titanium . I slowed down and stopped at a red light . When it turned green I gave it gas and the fuel pump went out which caused my car to die in middle of rush hour traffic on a street. I see a recall 15v005000 (Ford recall 14s30) which appears to include my vehicle based on dates, I told…
    Owner report to NHTSA, 2018, at 69,000 miles
  6. Transmission

    12 complaints · 9%

    Half of these problems showed up before 43,000 miles.

    Possible BCM issue. The battery drains with the BCM fuse installed. The fuse pulled stops the battery drain issue. The batter was replaced and same issue occurs. Battery drain occurs overnight. Second issue. The transmission shifts rough between first and second gear, and bumps at highway speeds when accelerating.…
    Owner report to NHTSA, 2019, at 43,000 miles
    On april 12, 2015, attended a family funeral in tampa, fl. The Transit Connect started to shift hard at highway speed, it would make a clunk noise. The dealer claimed that rodents had damaged the wiring harness. It was replaced by my comprehensive insurance, but my powertrain problems have persisted to this date. I…
    Owner report to NHTSA, 2021, at 27,000 miles
  7. Engine

    10 complaints · 8%

    Half of these problems showed up before 83,000 miles. Parts named most often: exhaust system.

    Under normal driving condition the vehicle got real hot and overheated.the water and oil where at the proper levels. This happened on the way home, I was going around 60 MPH on the highway. The engine had to be replace, as it cracked the head or blew the head gasket. There is a safety recall # 17s09 out on these…
    Owner report to NHTSA, 2018, at 82,942 miles
    Motor has a knocking / tapping noice that sounds like it's coming from between the cylinders 2 and 3. The car had low coolant also which is a link to a crack in the block. Https://youtu.be/[VIN]
    Owner report to NHTSA, 2020, at 60,000 miles
  8. Visibility and wipers

    10 complaints · 8%

    Half of these problems showed up before 45,000 miles. Parts named most often: defroster/defogger/hvac system.

    The contact owns a 2014 Ford Transit Connect. The contact stated that while driving at approximately 55 MPH, the rear driver's side window detached from the vehicle without warning. The vehicle was towed to a dealer, where it was diagnosed that the glue that was used to secure the window failed and needed to be…
    Owner report to NHTSA, 2015, at 30,000 miles
    The driver side back seat slider door fell right off. Onto the ground and my foot. When I went to open the door from the outside using the handle. The motor and electrical for the rear wiper have broken at least twice. The paint is spontaneously coming off of the vehicle in small spots all over
    Owner report to NHTSA, 2018, at 60,000 miles

Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.

2014 Ford Transit Connect recalls

  1. Doors and locks: latch

    NHTSA 23V502000 · July 21, 2023 · 112,225 vehicles

    Risk: An unlatched door can open while driving, increasing the risk of injury.

    Fix: Dealers will inspect and replace the front door latches as necessary, free of charge.â owner notification letters were mailed february 2, 2024.â owners may contact ford customer service 1-866-436-7332.â ford's number for this recall is 23s36.

    Full defect summary

    Ford motor company (ford) is recalling certain 2014-2016 transit connect vehicles. The front door latch pawl may crack and prevent the door from latching.

  2. Transmission: shift linkage/cable/rod

    NHTSA 22V413000 · June 10, 2022 · 2,925,968 vehicles

    Risk: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'park' position. Either scenario increases the risk of a crash or injury.

    Fix: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed july 1, 2022. Remedy parts are expected to be available in 4th quarter 2022. Owner notification letters were mailed october 27, 2022. Owners may contact ford customer service at 1-866-436-7332. Ford's number for this recall is 22s43.

    Full defect summary

    Ford motor company (ford) is recalling certain 2013-2019 escape, 2013-2018 c-max, 2013-2016 fusion, 2013-2021 transit connect, and 2015-2018 edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.

  3. Visibility and wipers: fixed panaramic roof/sky light assembly

    NHTSA 21V977000 · December 16, 2021 · 311 vehicles

    Risk: Panoramic roof panel separation while driving can increase the risk of an injury or crash.

    Fix: Dealers will remove, clean, and reinstall the panoramic roof panel, free of charge. This recall is an expansion of NHTSA recall number 16v-695. Owner notification letters were mailed january 21, 2022. Owners may contact ford customer service at 1-866-436-7332. Ford's number for this recall is 16s35.

    Full defect summary

    Ford motor company (ford) is recalling certain 2014 transit connect vehicles equipped with a panoramic fixed-glass vista roof. An improper bond may exist between the panoramic roof and the vehicle body, which may result in the panel separating from the vehicle.

  4. Transmission: shift linkage/cable/rod

    NHTSA 21V376000 · May 24, 2021 · 192,080 vehicles

    Risk: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, causing the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'park' position. Either scenario increases the risk of a crash or injury.

    Fix: Dealers will replace the underhood shifter cable bushing, and add a protective cap, free of charge. Owner notification letters were mailed on june 29, 2021. Owners may contact ford customer service at 1-866-436-7332. Ford's number for this recall is 21s24.

    Full defect summary

    Ford motor company (ford) is recalling certain 2013-2021 transit connect vehicles equipped with 2.5l engines. The bushing that attaches the shifter cable to the transmission may degrade or detach.

  5. Doors and locks: latch

    NHTSA 20V331000 · June 8, 2020 · 2,147,323 vehicles

    Risk: A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

    Fix: Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on july 27, 2020. Owners may contact ford customer service at 1-866-436-7332. Ford's number for this recall is 20s30.

    Full defect summary

    Ford motor company (ford) is recalling certain 2011-2014 fiesta, 2013-2014 fusion, 2015 mustang, 2013-2015 escape and c-max, 2012-2015 focus, 2014-2016 transit connect, 2013-2014 lincoln mkz, and 2015 mkc vehicles. These vehicles were previously recalled and repaired under recalls 15v-246, 16v-643 or 17v-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

  6. Visibility and wipers: sun/moon roof assembly

    NHTSA 20V260000 · May 8, 2020 · 5,088 vehicles

    Risk: If the panoramic roof panel separates from the vehicle while it is being driven, it may increase the risk of an injury or crash.

    Fix: Ford will notify owners, and dealers will remove, clean, and reinstall the panoramic roof panel, free of charge. Ford issued owners an interim notification on may 26, 2020. Owners may contact ford customer service at 1-866-436-7332. Ford's number for this recall is 20s22.

    Full defect summary

    Ford motor company (ford) is recalling certain model year 2014-2017 transit connect vehicles equipped with a panoramic fixed-glass vista roof. An improper bond may exist between the panoramic roof and the vehicle body and may result in wind noise, water leak, and in some cases, separation from the vehicle.

  7. Engine

    NHTSA 17V209000 · March 27, 2017 · 208,584 vehicles

    Risk: If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire.

    Fix: Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Interim notices informing owners of the safety risk were mailed april 21, 2017. The recall began on january 5, 2018. Owners may contact ford customer service at 1-866-436-7332. Ford's number for this recall is 17s09.

    Full defect summary

    Ford motor company (ford) is recalling certain 2014 escape, 2014-2015 fiesta st, 2013-2014 fusion and 2013-2015 transit connect vehicles equipped with 1.6l gtdi engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.

  8. Visibility and wipers: sun/moon roof assembly

    NHTSA 16V695000 · September 27, 2016 · 887 vehicles

    Risk: If the panoramic roof panel separates from the vehicle while it is being driven, it may increase the risk of a crash.

    Fix: Ford will notify owners, and dealers will remove, clean, and reinstall the panoramic roof panel, free of charge. Owner notification letters were mailed on january 21, 2022. Owners may contact ford customer service at 1-866-436-7332. Ford's number for this recall is 16s35.

    Full defect summary

    Ford motor company (ford) is recalling certain model year 2014 transit connect vehicles manufactured october 4, 2013, to july 14, 2014 and equipped with a panoramic fixed-glass vista roof. The panoramic roof panel may have an inadequate bond to the vehicle, possibly resulting in the panel separating from the vehicle.

  9. Doors and locks: latch

    NHTSA 16V643000 · September 6, 2016 · 2,046,297 vehicles

    Risk: A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

    Fix: Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on january 27, 2017. Owners may contact ford customer service at 1-866-436-7332. Ford's number for this recall is 16s30.

    Full defect summary

    Ford motor company (ford) is recalling certain model year 2012-2015 ford focus, 2013-2015 ford escape and ford c-max, 2015 lincoln mkc and ford mustang, and 2014-2016 ford transit connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

  10. Electrical: instrument cluster/panel

    NHTSA 15V406000 · June 24, 2015 · 184,519 vehicles

    Risk: If the instrument cluster is inoperative, the driver of may not be warned of safety related issues such as low tire pressures or disabled air bags, increasing the risk of personal injury or a crash.

    Fix: Ford will notify owners, and dealers will update the instrument panel software, free of charge. The recall began on august 4, 2015. Owners may contact ford customer service at 1-866-436-7332. Ford's number for this recall is 15c03.

    Full defect summary

    Ford motor company (ford) is recalling certain model year 2014-2015 ford escape vehicles manufactured may 19, 2014, to february 6, 2015, and transit connect vehicles manufactured may 11, 2014, to july 2, 2015. Due to a software incompatibility issue, the instrument panel cluster be inoperative including a blank multiple functional display (mfd), and non-functional warning chimes, messages and warning lights. Specific warning chimes, messages and warning lights. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 101, "control and displays."

  11. Seat belts: anchorage

    NHTSA 15V050000 · January 30, 2015 · 16,091 vehicles

    Risk: If the seat belt anchorage fasteners loosen over time, there is an increased risk of personal injury in the event of a crash.

    Fix: Ford will notify owners, and dealers will replace the original seatbelt fasteners with properly torqued fasteners, free of charge. The recall began march 26, 2015. Owners may contact ford customer service at 1-866-436-7332. Ford's number for this recall is 15s03.

    Full defect summary

    Ford motor company (ford) is recalling certain model year 2014 ford transit connect vehicles manufactured november 6, 2013, to september 20, 2014. In the affected vehicles, the upper seat belt bolts may have been improperly torqued, allowing them to loosen over time.

  12. Fuel system: fuel pump

    NHTSA 15V005000 · January 9, 2015 · 54,543 vehicles

    Risk: If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.

    Fix: Ford will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on february 27, 2015. Owners may contact ford customer service at 1-866-436-7332. Ford's number for this recall is 14s30.

    Full defect summary

    Ford motor company (ford) notified the agency on january 8, 2015, that they are recalling certain model year 2014 ford escape vehicles manufactured april 15, 2014, to may 8, 2014, and 2015 lincoln mkc vehicles manufactured april 21, 2014, to may 15, 2014. On april 30, 2015, ford expanded the recall to cover an additional 45,505 vehicles, including certain model year 2014-2015 ford transit connect vehicles manufactured november 11, 2013, to august 29, 2014, 2014-2015 ford fiesta vehicles manufactured april 10, 2014, to june 17, 2014 and 2014 ford edge vehicles manufactured april 30, 2014, to may 21, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.

  13. Body and structure: door

    NHTSA 14V777000 · December 5, 2014 · 19,825 vehicles

    Risk: If the plastic sliding door panel separates while driving, it can increase the risk of a vehicle crash.

    Fix: Ford will notify owners, and dealers will reinstall the panel with proper materials, free of charge. The recall began january 28, 2015. Owners may contact ford customer service at 1-866-436-7332. Ford's number for this recall is 14s26.

    Full defect summary

    Ford motor company (ford) is recalling certain model year 2014 ford transit connect cargo vans manufactured august 9, 2013, to september 20, 2014. The affected vehicles are equipped with sliding door panels that may have an improper bond strength between the plastic panel and paint primer. This could cause the door panel to separate from the vehicle while driving.

  14. Fuel system: hoses, lines/piping, and fittings

    NHTSA 14V703000 · November 5, 2014 · 25,238 vehicles

    Risk: Contact between the two lines may result in abrasion and a fuel leak. A fuel leak in the presence of an ignition source increases the risk of a fire.

    Fix: Ford has notified owners, and dealers will inspect the fuel line routing. If the fuel line has been routed incorrectly, it will be replaced and routed correctly. These repairs will be made free of charge. The recall began on november 17, 2014. Owners may contact ford customer service at 1-866-436-7332. Ford's number for this recall is 14s24.

    Full defect summary

    Ford motor company (ford) is recalling certain model year 2014 transit connect vehicles manufactured august 1, 2013, to july 10, 2014. In the affected vehicles, the fuel and vapor lines may have been incorrectly installed in the engine compartment, allowing the two lines to make contact.

  15. Equipment: labels

    NHTSA 14V406000 · July 2, 2014 · 368 vehicles

    Risk: Without the correct brake reservoir label on the cap someone may add the wrong brake fluid, causing damage to the brake system seals, resulting in brake fluid leaks, lengthened stopping distances and increasing the risk of a crash.

    Fix: Ford has notified owners. Dealers will replace the brake reservoir cap with a correct one, free of charge. The recall began on july 14, 2014. Owners may contact ford customer service at 1-800-392-3673. Ford's number for this recall is 14c06.

    Full defect summary

    Ford motor company (ford) is recalling certain model year 2014 transit connect vehicles manufactured march 1, 2014, through may 15, 2014. The affected vehicles may have a brake reservoir cap that does not have the required text advising owners which brake fluid the vehicle uses. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard no. 135, "light vehicle brake systems."

Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.

NHTSA defect investigations

Questions about the 2014 Ford Transit Connect

What are the most common problems with the 2014 Ford Transit Connect?
By NHTSA owner complaints: body and structure (28 complaints, typically around 36,500 miles); other or unspecified (23 complaints, typically around 25,000 miles); electrical (18 complaints, typically around 49,000 miles).
How many recalls does the 2014 Ford Transit Connect have?
15 recalls listed by NHTSA, the latest from July 21, 2023 (doors and locks). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
Is the 2014 a bad year for the Ford Transit Connect?
It is the most complained-about Transit Connect model year since 2000, with 127 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.

Other Ford Transit Connect years

Ford Transit Connect problems by year