KnownCarProblemsHome › Ford › Transit Connect › 2020
2020 Ford Transit Connect Problems and Recalls
Owners filed 32 complaints with NHTSA about the 2020 Ford Transit Connect, most often about the transmission (31% of complaints). It is 7th of 14 Transit Connect model years by number of complaints and has 8 recalls.
Most common 2020 Ford Transit Connect problems
Transmission
10 complaints · 31%The contact owns a 2020 Ford Transit Connect. The contact stated while driving 20-30 MPH, the message "pro-collision assistant is unable" was displayed. The accelerator pedal was depressed but the vehicle jerked and hesitated to respond. The contact veered to the side of the road and turned off the vehicle. Upon…
The contact owns a 2019 Ford Transit Connect. The contact stated while driving 20 MPH, the transmission was shifting very rough. There was no warning light illuminated. The contact pulled over on the side of the road and had the vehicle towed to the dealer. The dealer stated that the transmission needed to be…
Brakes
6 complaints · 19%Parts named most often: antilock/traction control/electronic limited slip.
The contact owns a 2020 Ford Transit Connect. The contact stated that while driving at 65 MPH, the brakes locked up. After releasing the brake pedal, the vehicle began to shake abnormally. While driving, the power steering became inoperable. The hill assist, traction control, and steering assist became inoperable. The…
The contact owns a 2020 Ford Transit Connect. The contact stated that while attempting to pull into a parking lot, the brakes locked up. There was no warning light illuminated. The contact stated that several attempts were made to forcefully engage and unlock the brakes. After restarting the vehicle, there was a…
Other or unspecified
5 complaints · 16%Vehicle operator was traveling too fast when merging, 65 MPH, then lost control and struck a safety barrier. A few minutes after the crash, a fire started from the front of the vehicle. See attachment.
Visibility and wipers
5 complaints · 16%Parts named most often: windshield.
The contact owns a 2020 Ford Transit Connect. The contact stated that the windshield was leaking. The vehicle was taken to the local dealer to be repaired under NHTSA campaign number: 22v192000 (visibility) but the vehicle was not repaired. The dealer was unable to locate a mechanic to compete the recall repair. The…
The contact owns a 2020 Ford Transit Connect. The contact stated that while the vehicle was parked, there was condensation leaking from the top of the windshield. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA campaign number: 22v192000 (visibility). The manufacturer was notified…
Driver assistance
3 complaints · 9%Parts named most often: automatic emergency braking, warnings, assist.
On two different occasions the dash indicator stated as follows: "pre-collision assist not available". When this error message appears, the car does not accelerate properly. The transmission seems to fluctuate between gears, and the car will not accelerate, and the vehicle seems as if the pre-collision alert is…
The contact owns a 2020 Ford Transit Connect. The contact stated that while his wife was driving at an undisclosed speed, the braking system erroneously activated causing the front driver side and the rear passenger side brakes to overheat and the vehicle to decelerate. The contact stated that after his wife exited…
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2020 Ford Transit Connect recalls
Backup camera: software
Risk: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Fix: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed september 4, 2025. Owners may contact ford customer service at 1-866-436-7332. Ford's number for this recall is 25s72.
Full defect summary
Ford motor company (ford) is recalling certain 2018-2022 transit connect, 2019-2020 mkz, mkx, edge, continental, f-150, nautilus, fusion, 2019-2023 ranger, mustang, 2020-2021 ecosport, expedition, navigator, 2020-2022 escape, f-250 sd, corsair, 2020-2023 aviator, transit, 2020-2024 explorer, 2021-2024 bronco sport, and 2022-2024 maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Transmission: control module (tcm/pcm/tecm)
Risk: An engine that overheats increases the risk of a fire.
Fix: Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed april 21, 2025. Owners may contact ford customer service at 1-866-436-7332. Ford's number for this recall is 25s32.
Full defect summary
Ford motor company (ford) is recalling certain 2019-2020 transit connect vehicles previously repaired incorrectly under recall number 20v-636. The powertrain control module (PCM) software has fail-safe temperature threshold values higher than intended for the engine. This may delay engine cooling and result in engine overheating.
Transmission: shift linkage/cable/rod
Risk: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'park' position. Either scenario increases the risk of a crash or injury.
Fix: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed july 1, 2022. Remedy parts are expected to be available in 4th quarter 2022. Owner notification letters were mailed october 27, 2022. Owners may contact ford customer service at 1-866-436-7332. Ford's number for this recall is 22s43.
Full defect summary
Ford motor company (ford) is recalling certain 2013-2019 escape, 2013-2018 c-max, 2013-2016 fusion, 2013-2021 transit connect, and 2015-2018 edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Visibility and wipers: windshield
Risk: During a crash, the windshield may detach from the vehicle, increasing the risk of injury.
Fix: Dealers will inspect the windshield and, if necessary, remove and reinstall the windshield, free of charge. Owner notification letters were mailed on may 11, 2022. Owners may contact ford customer service at 1-866-436-7332. Ford's number for this recall is 22s20.
Full defect summary
Ford motor company (ford) is recalling certain 2016 and 2020 transit connect vehicles. The front windshield may have been manufactured with inadequate adhesion to the vehicle body structure.
Transmission: shift linkage/cable/rod
Risk: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, causing the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'park' position. Either scenario increases the risk of a crash or injury.
Fix: Dealers will replace the underhood shifter cable bushing, and add a protective cap, free of charge. Owner notification letters were mailed on june 29, 2021. Owners may contact ford customer service at 1-866-436-7332. Ford's number for this recall is 21s24.
Full defect summary
Ford motor company (ford) is recalling certain 2013-2021 transit connect vehicles equipped with 2.5l engines. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Air bags: inflator module
Risk: Air bag modules missing the first-stage booster propellant will not deploy as intended in a crash, increasing the risk of injury.
Fix: Ford will notify owners, and dealers will replace the affected air bag module on either the driver or passenger side, free of charge. This recall began february 18, 2021. Owners may contact ford customer service at 1-866-436-7332. Ford's number for this recall is 20c26.
Full defect summary
Ford motor company (ford) is recalling certain 2020 ecosport and 2019-2020 transit connect vehicles. Depending on the model, either the driver side or passenger side frontal air bag modules are missing the first-stage booster propellant and sleeve. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 208, "occupant crash protection."
Transmission: control module (tcm/pcm/tecm)
Risk: If the engine overheats, it can result in engine damage and increase the risk of a fire.
Fix: Ford will notify owners, and dealers will update the PCM software, free of charge. The recall began november 10, 2020. Owners may contact ford customer service at 1-866-436-7332. Ford's number for this recall is 20s60.
Full defect summary
Ford motor company (ford) is recalling certain 2019-2020 transit connect vehicles equipped with 2.5l engines. The powertrain control module (PCM) software has fail-safe temperature threshold values higher than intended for the engine. This may delay the fail-safe cooling strategy in the event of coolant loss and result in engine overheating.
Transmission: automatic transmission
Risk: Missing or loose bolts on the start stop accumulator endcap could result in a transmission fluid leak and may progress to a loss of transmission function. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
Fix: Ford will notify owners, and dealers will replace the start/stop accumulator, free of charge. The recall began september 23, 2020. Owners may contact ford customer service at 1-866-436-7332. Ford's number for this recall is 20s49.
Full defect summary
Ford motor company (ford) is recalling certain 2019-2020 edge, transit connect and lincoln mkx and 2020 escape and lincoln corsair vehicles. The start/stop accumulator endcap may have missing or loose bolts.
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
Questions about the 2020 Ford Transit Connect
- What are the most common problems with the 2020 Ford Transit Connect?
- By NHTSA owner complaints: transmission (10 complaints); brakes (6 complaints); other or unspecified (5 complaints).
- How many recalls does the 2020 Ford Transit Connect have?
- 8 recalls listed by NHTSA, the latest from June 27, 2025 (backup camera). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2020 a bad year for the Ford Transit Connect?
- It is 7th of 14 Transit Connect model years by number of complaints, with 32 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.