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2023 GMC Sierra 3500 Problems and Recalls

Owners filed 28 complaints with NHTSA about the 2023 GMC Sierra 3500, most often about the transmission (50% of complaints). It is 6th of 27 Sierra 3500 model years by number of complaints and has 1 recall.

Complaints28
Recalls1
Crashes reported5
Fires reported0
Injuries reported1

Most common 2023 GMC Sierra 3500 problems

  1. Transmission

    14 complaints · 50%

    The contact owns a 2023 GMC Sierra 3500. The contact stated that while hauling a trailer and driving approximately 40 MPH, the contact attempted to merge into traffic and the message "restricted power mode" was displayed. During the failure the transmission failed to properly shift into a higher gear, and the vehicle…
    Owner report to NHTSA, 2025, at 33,800 miles
  2. Wheels and tires

    5 complaints · 18%

    Parts named most often: pressure monitoring and regulating systems.

    The contact owns a 2023 GMC Sierra 3500. The contact stated while driving at various speeds and hauling a 2023 merhow horse trailer, the TPMS became inoperable and could not read the trailer tire pressure. The vehicle was taken to the dealer, where it was diagnosed and determined that the failure occurred due to the…
    Owner report to NHTSA, 2024, at 7,000 miles
  3. Driver assistance

    4 complaints · 14%

    Parts named most often: adaptive cruise control, assist, warnings.

  4. Electrical

    4 complaints · 14%

  5. Engine

    4 complaints · 14%

    The contact owns a 2023 GMC Sierra 3500. The contact stated that while driving approximately 60 MPH, the messages "service charging system" and "service diesel emissions system" were displayed, and suddenly the power steering and power brakes malfunctioned, causing the contact to almost lose control of the vehicle.…
    Owner report to NHTSA, 2025, at 79,000 miles
  6. Other or unspecified

    3 complaints · 11%

Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.

2023 GMC Sierra 3500 recalls

  1. Doors and locks: latch

    NHTSA 24V060000 · February 1, 2024 · 570,434 vehicles

    Risk: An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

    Fix: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed may 17, 2024. Owners may contact chevrolet customer service at 1-800-222-1020 or gmc customer service at 1-800-462-8782. Gm's number for this recall is n232426400.

    Full defect summary

    General motors, llc (gm) is recalling certain 2020-2024 chevrolet silverado 2500, 3500, gmc sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.

Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.

Questions about the 2023 GMC Sierra 3500

What are the most common problems with the 2023 GMC Sierra 3500?
By NHTSA owner complaints: transmission (14 complaints); wheels and tires (5 complaints); driver assistance (4 complaints).
How many recalls does the 2023 GMC Sierra 3500 have?
1 recall listed by NHTSA, the latest from February 1, 2024 (doors and locks). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
Is the 2023 a bad year for the GMC Sierra 3500?
It is 6th of 27 Sierra 3500 model years by number of complaints, with 28 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.

Other GMC Sierra 3500 years

GMC Sierra 3500 problems by year