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2024 GMC Sierra 3500 Problems and Recalls
Owners filed 50 complaints with NHTSA about the 2024 GMC Sierra 3500, most often about the electrical (30% of complaints). It is the 2nd most complained-about Sierra 3500 model year since 2000 and has 3 recalls.
Most common 2024 GMC Sierra 3500 problems
Electrical
15 complaints · 30%Parts named most often: integrated trailer brake control.
The contact owns a 2024 GMC Sierra 3500. The contact stated while driving at various speeds and hauling a trailer, the message "trailer brake disabled - service required" was displayed. The vehicle was taken to the dealer, where it was diagnosed and determined that the failure was related to tsb number: 23-na-113…
The contact owns a 2024 GMC Sierra 3500. The contact stated while driving at approximately 60 MPH and towing a forest river riverstone legacy 5th wheel trailer, the brake pedal was depressed to slow for oncoming stopped traffic; however, the vehicle failed to respond as needed with the âservice trailer brakeâ…
Transmission
13 complaints · 26%The contact owns a 2024 GMC Sierra 3500. The contact stated that while driving at 30 MPH, there was a loud pop and the vehicle jolted, after which the vehicle started to lose motive power. The contact was able to pull over to the shoulder of the roadway, where the failure persisted. The check engine warning light was…
The contact owns a 2024 GMC Sierra 3500. The contact stated that while driving on the highway at 50 MPH, the vehicle lost automotive power and failed to exceed 50 MPH. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and…
Brakes
11 complaints · 22%The contact owns a 2024 GMC Sierra 3500. The contact stated while driving at approximately 60 MPH and towing a forest river riverstone legacy 5th wheel trailer, the brake pedal was depressed to slow for oncoming stopped traffic; however, the vehicle failed to respond as needed with the âservice trailer brakeâ…
The contact owns a 2024 GMC Sierra 3500. The contact stated that while driving at an undisclosed speed, the front and rear brake caliper hoses collapsed. The failure caused a complete loss of braking ability. No warning lights illuminated. The vehicle was taken to a dealer where it was diagnosed that a brake hose…
Engine
9 complaints · 18%The contact owns a 2024 GMC Sierra 3500. The contact stated that while driving at various speeds, there was an abnormal knocking sound coming from the vehicle. There were no warning lights illuminated. The vehicle was taken to a local dealer where it was diagnosed; however, the cause of the failure was not yet…
Other or unspecified
7 complaints · 14%Steering
5 complaints · 10%Fuel system
5 complaints · 10%Body and structure
4 complaints · 8%Parts named most often: body.
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2024 GMC Sierra 3500 recalls
Doors and locks: latch
Risk: An unlatched tailgate may open and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
Fix: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed december 17, 2024. Owners may contact chevrolet customer service at 1-800-222-1020 or gmc customer service at 1-800-462-8782. Gm's number for this recall is n242469160. This recall is an expansion of NHTSA recall 24v-060.
Full defect summary
General motors, llc (gm) is recalling certain 2024 chevrolet silverado hd 2500, 3500, and gmc sierra hd 2500, 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
Doors and locks: latch
Risk: An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
Fix: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed may 17, 2024. Owners may contact chevrolet customer service at 1-800-222-1020 or gmc customer service at 1-800-462-8782. Gm's number for this recall is n232426400.
Full defect summary
General motors, llc (gm) is recalling certain 2020-2024 chevrolet silverado 2500, 3500, gmc sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
Steering
Risk: A steering arm that disconnects may result in a total loss of steering control, increasing the risk of a crash.
Fix: Dealers will inspect and replace the steering gear, if necessary, free of charge. Owner notification letters were mailed september 22, 2023. Owners may contact chevrolet customer service at 1-800-222-1020 or gmc customer service at 1-800-462-8782. Gm's number for this recall is n232414720.
Full defect summary
General motors, llc (gm) is recalling certain 2024 chevrolet silverado 2500, 3500, and gmc sierra 2500, 3500 vehicles. The steering gear shaft may fracture and disconnect from the steering arm.
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
Questions about the 2024 GMC Sierra 3500
- What are the most common problems with the 2024 GMC Sierra 3500?
- By NHTSA owner complaints: electrical (15 complaints); transmission (13 complaints); brakes (11 complaints).
- How many recalls does the 2024 GMC Sierra 3500 have?
- 3 recalls listed by NHTSA, the latest from November 26, 2024 (doors and locks). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2024 a bad year for the GMC Sierra 3500?
- It is the 2nd most complained-about Sierra 3500 model year since 2000, with 50 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.