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2011 Infiniti M37 Problems and Recalls

Owners filed 31 complaints with NHTSA about the 2011 Infiniti M37, most often about the transmission (48% of complaints, typically around 44,000 miles). It is the most complained-about M37 model year since 2000.

Complaints31
Recalls0
Crashes reported4
Fires reported0
Injuries reported2

Most common 2011 Infiniti M37 problems

  1. Transmission

    15 complaints · 48%

    Half of these problems showed up before 44,000 miles.

    Traveling on i95, minimally slippery conditions (snow), car suddenly starts hesitating/jerking. Unable to accelerate past 44-45 MPH, 2400 RPM. Had to move from the far left lane across 4 lanes shoulder. Apparently vehicle entered "failsafe" mode. Took to dealer later in the day, at which point the vehicle worked…
    Owner report to NHTSA, 2014, at 44,000 miles
    The transmission in the M37's are really bad. The 7 speed transmission has a very difficult time figuring what gear to go into. When you are accelerating onto an off ramp or even after a red light there is a major delay because the transmission can't figure out what gear to go into. It goes threw the first 3 gears way…
    Owner report to NHTSA, 2014, at 44,000 miles

  2. Steering

    5 complaints · 16%

    Half of these problems showed up before 102,000 miles. Parts named most often: column locking.

    The contact owns a 2011 Infiniti M37. The contact stated that the steering wheel locked without warning. Both the dealer (sewell Infiniti of dallas, 7110 lemmon ave, dallas, tx 75209, ([phone]) and an independent mechanic diagnosed that the steering wheel lock mechanism needed to be replaced. The manufacturer was…
    Owner report to NHTSA, 2018, at 102,000 miles
    I'd like to report a problem that has occurred with my 2011 Infiniti M37 which seems to be pretty fatal. The plastic cover that covers the steering wheel's rod cracks open when the steering wheel is tilted to a lower position. Once the cover is cracked, steering wheel rubs on to the plastic behind it and makes the…
    Owner report to NHTSA, 2020, at 140,000 miles

  3. Speed control

    5 complaints · 16%

    Half of these problems showed up before 44,000 miles.

    Traveling on i95, minimally slippery conditions (snow), car suddenly starts hesitating/jerking. Unable to accelerate past 44-45 MPH, 2400 RPM. Had to move from the far left lane across 4 lanes shoulder. Apparently vehicle entered "failsafe" mode. Took to dealer later in the day, at which point the vehicle worked…
    Owner report to NHTSA, 2014, at 44,000 miles
    The contact owns a 2011 Infiniti M37. The contact stated that the vehicle was unresponsive after the accelerator pedal was depressed and jerked while driving at lower speeds. The failure occurred without warning more than 200 times. The vehicle was taken to the dealer where the failure could not be diagnosed. The…
    Owner report to NHTSA, 2016, at 29,000 miles

  4. Engine

    4 complaints · 13%

    Traveling on i95, minimally slippery conditions (snow), car suddenly starts hesitating/jerking. Unable to accelerate past 44-45 MPH, 2400 RPM. Had to move from the far left lane across 4 lanes shoulder. Apparently vehicle entered "failsafe" mode. Took to dealer later in the day, at which point the vehicle worked…
    Owner report to NHTSA, 2014, at 44,000 miles

  5. Electrical

    3 complaints · 10%

    Battery keeps draining. I had to jump it couple times and today I jumped it, everything came back, but the car won't start. It flashes 'warning key system'. The car is at the Infiniti dealer now. They will call me tomorrow with the info about what's going on with the car. This is a beautiful car!!!! Infiniti please…
    Owner report to NHTSA, 2014, at 46,000 miles
    Battery failures car electrical system unable to handle overnight discharge.with onboard electrical system. Within 2 days the battery is dead and requires a jump start.
    Owner report to NHTSA, 2014, at 29,325 miles

  6. Other or unspecified

    3 complaints · 10%

Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.

2011 Infiniti M37 recalls

NHTSA lists no recalls for this model year.

Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.

Questions about the 2011 Infiniti M37

What are the most common problems with the 2011 Infiniti M37?
By NHTSA owner complaints: transmission (15 complaints, typically around 44,000 miles); steering (5 complaints, typically around 102,000 miles); speed control (5 complaints, typically around 44,000 miles).
How many recalls does the 2011 Infiniti M37 have?
NHTSA lists no recalls for the 2011 Infiniti M37. Check your VIN at nhtsa.gov/recalls in case one is issued later.
Is the 2011 a bad year for the Infiniti M37?
It is the most complained-about M37 model year since 2000, with 31 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.

Other Infiniti M37 years

Infiniti M37 problems by year