Home › Infiniti › M37 › 2012

2012 Infiniti M37 Problems and Recalls

Owners filed 31 complaints with NHTSA about the 2012 Infiniti M37, most often about the steering (36% of complaints, typically around 65,500 miles). It is the 2nd most complained-about M37 model year since 2000.

Complaints31
Recalls0
Crashes reported1
Fires reported1
Injuries reported0

Most common 2012 Infiniti M37 problems

  1. Steering

    11 complaints · 36%

    Half of these problems showed up before 65,500 miles. Parts named most often: column.

    Opened car with touch key and telescopic steering wheel made loud popping sound. Steering wheel did not go to set position and was very difficult to steer afterwards. The vehicle was not moving thankfully as it was very difficult to steer after the popping sound. The steering wheel had to be kept in an upward position…
    Owner report to NHTSA, 2016, at 66,068 miles
    The contact owns a 2012 Infiniti M37. While turning the steering wheel to the left and right, the steering wheel became lose. The vehicle was taken to the dealer where it was diagnosed that the steering wheel column needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure.…
    Owner report to NHTSA, 2015, at 62,000 miles

  2. Air bags

    8 complaints · 26%

    Passenger side front airbag sensor turns off airbag when an adult is seated there. This occurs almost every time I have a passenger in that seat. I can occasionally get it to turn airbag on by shutting car off and restarting, sometimes it takes 3 cycles of off/on. Most times it still won't reset and my passenger has…
    Owner report to NHTSA, 2019, at 108,000 miles
    Passenger airbag sensor has failed and the dealer has quoted me a price of $7019 to repair it, saying the seat has to be replaced. The cost is exorbitant, and approaches to he total value of the car. This is a defect of the part and the manufacturing process that consumers should not have to bare.
    Owner report to NHTSA, 2020, at 45,000 miles

  3. Engine

    7 complaints · 23%

    Half of these problems showed up before 53,000 miles.

    I notice when I brought this car at 47,000 miles used the car was lack of power and hesitated to go when trying to pass other car ..I thought it was just software problems but it happened the 2nd time , but this time almost cost the accident,when I was going to make a left turn the hesitated for about 6to9second delay…
    Owner report to NHTSA, 2020, at 53,000 miles
    Vehicle won't start replaced battery 2 within 4 months infinity dealership can't find out what the problem is but car won't start . Can charge battery drive small distance and car will not start had two places check alternator and starter stated no problem but unable to find the drain
    Owner report to NHTSA, 2016, at 41,000 miles

  4. Transmission

    6 complaints · 19%

    Half of these problems showed up before 19,000 miles.

    Experienced very slow accelerator response since vehicle was brand new. Now in addition to that the car is having horrible problems while braking, transmission bangs out of gear, the car also drops multiple gears at once which causes a very high rev of engine. It feels so rough it makes it feel like you've been hit…
    Owner report to NHTSA, 2012, at 20,000 miles
    Total lack of acceleration when passing. There is a 2-3 second delay prior to the downshift and I'm never sure when the acceleration will take place. This problem occurs from 50mph and up. I have had this problem since I purchased the car and it has not changed over time. Infinity reprogrammed the ECM and no…
    Owner report to NHTSA, 2018, at 18,000 miles

  5. Electrical

    4 complaints · 13%

    Vehicle won't start replaced battery 2 within 4 months infinity dealership can't find out what the problem is but car won't start . Can charge battery drive small distance and car will not start had two places check alternator and starter stated no problem but unable to find the drain
    Owner report to NHTSA, 2016, at 41,000 miles
    2 days ago I was leaving the market & my car won't start every light from engine , brakes, electrical come on. I waited 15 minutes @ it started. This has happened at least 7 times. I have may serviced on a regular basis. I've mentioned it to my dealer, I thought it could be my battery, it was not. The said they don't…
    Owner report to NHTSA, 2018, at 65,000 miles

Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.

2012 Infiniti M37 recalls

NHTSA lists no recalls for this model year.

Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.

Questions about the 2012 Infiniti M37

What are the most common problems with the 2012 Infiniti M37?
By NHTSA owner complaints: steering (11 complaints, typically around 65,500 miles); air bags (8 complaints); engine (7 complaints, typically around 53,000 miles).
How many recalls does the 2012 Infiniti M37 have?
NHTSA lists no recalls for the 2012 Infiniti M37. Check your VIN at nhtsa.gov/recalls in case one is issued later.
Is the 2012 a bad year for the Infiniti M37?
It is the 2nd most complained-about M37 model year since 2000, with 31 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.

Other Infiniti M37 years

Infiniti M37 problems by year