KnownCarProblems2014 Infiniti Q50 Problems and Recalls
Owners filed 169 complaints with NHTSA about the 2014 Infiniti Q50, most often about the steering (46% of complaints, typically around 3,500 miles). It is the most complained-about Q50 model year since 2000 and has 5 recalls.
Most common 2014 Infiniti Q50 problems
Steering
78 complaints · 46%Half of these problems showed up before 3,500 miles. Parts named most often: electric power assist system.
Unable to steer vehicle; steering wheel was not "locked", as a current Infiniti recall is addressing. Weather conditions were temp about 27degrees, about 2 inches of snow on the ground. Vehicle did not respond to steering inputs, car was drifting to the right. At some point, steering response was restored and was able…
The contact owns a 2014 Infiniti Q50. The contact started the vehicle and the chassis control system error sensor light illuminated. When the contact attempted to drive the vehicle the power steering malfunctioned making the vehicle difficult to turn the steering wheel. The contact called the dealer and was informed…
Electrical
42 complaints · 25%Half of these problems showed up before 17,000 miles. Parts named most often: software.
In cold weather (below zero f) after car has been running fine and then turned off for 30-40 min, I got in the car and started as usual; but system malfunction light went on and power steering was inoperative and car was unsteerable. After turning the car off for about 10 min, I could restart and it worked fine. Then…
Backup camera sometimes fails to initialize after starting the car. Sometimes it doesn't come on at all (especially at night), and sometimes it comes on so dim at night that it's impossible to see anything (there seems to be a day [dim] and night [bright] brigness/contrast mode and it's like the day mode comes on even…
Transmission
19 complaints · 11%Parts named most often: automatic transmission.
On september 5th, I was driving my 2014 Infiniti Q50 and once it reached 2nd or 3rd gear, the transmission revved up and the car locked the tires up and threw US forward like it was slammed into a low gear. I had to tow the car home 400 miles and dropped it off at the Infiniti dealer on september 7th 2020. As of…
The contact owns a 2014 Infiniti Q50. The contact stated while driving 40 MPH, she noticed the check engine warning illuminated on the instrument panel. Additionally, the contact stated she heard a loud noise coming from the vehicle. On another occasion the contact stated while driving at 10 MPH the vehicle started…
Other or unspecified
16 complaints · 10%Half of these problems showed up before 46,500 miles.
I was pulling off from the grocery store and my car stalled like it didnt wantto go. So I stopped and put it back in park and then started to proceed again....thats when I got all the flashing errors for my AWD and the chassis system. The rear right ABS sensor is the problem per the dealer. My AWD error light and…
While driving at approximately 30mph on a residential street with no other traffic, I heard a progressive cracking noise from the moon roof area. After pulling back the sun shade I saw that the moon roof had cracks throughout it but was still almost entirely in place. The moon roof was closed at the time. After…
Air bags
16 complaints · 10%Half of these problems showed up before 7,500 miles.
The contact owns a 2014 Infiniti Q50. The contact stated that while driving at various speeds, the passenger side air bag warning indicator illuminated. The contact stated that the failure occurred intermittently. The vehicle was serviced under NHTSA campaign number: 14v138000 (air bags, electrical system) but the…
Our 2014 Infiniti Q50 was involved in 2-car accident. Other vehicle/driver impacted driver side of 2014 Infiniti Q50 at high speed and caused considerable damage. Current damage estimate to Q50 is near $25,000. My wife, who was driving, sustained head injuries as a result of air bags that did not deploy.
Brakes
14 complaints · 8%Half of these problems showed up before 31,000 miles.
My vehicle has had to have my rotors replaced 5 times or more in a single year. The dealer said that these rotors get hot and create hot spots which in turn requires new rotors and brakes every 2-3 months. This is an expensive cost for such a luxury vehicle. There is a risk that these rotors will continue to burn…
Rear brake pad life is dangerously short. I began to experience squealing and vibration upon braking after only 25,000 miles. There is no suggested replacement interval so I could easily see someone ignoring the symptoms or putting off the pad replacement (most people expect pads to last at least 30,000 miles). There…
Wheels and tires
13 complaints · 8%Half of these problems showed up before 11,000 miles.
On may 28, 2014 purchased a new Infiniti Q50. 1 week later noticed a bump on the front driver side tire a dunlop 245/40r19. Contacted the dealer and they said it must be a warranty issue on the tire. A week later the tire blew up in that bump and I neither the dealer nor the dunlop dealer in pr acknowledged there was…
I have a 2014 Infiniti Q50 sx AWD with run flat tires I.e. Dunlop sp sport 5000 dsst ctt 245/40r19 ..these tires are dangerous prone to failure from the slightest pot if you should hit one. At less than 4k miles I had a tire failure and just recenttly another failure aaaaat 14k miles. I have never had tire problems…
Engine
12 complaints · 7%Half of these problems showed up before 71,000 miles.
My power steering belt snapped off. Prior to that, my brake pedal was loose enough to move it up and down roughly a 1/4 of an inch with my foot. The only way to engage the cruise control was to hold the brake pedal up with my foot, then in order to keep the cruise control engaged was to keep holding the brake pedal up…
First instance: while driving on the highway going 60mph my car powered down, preventing me from controlling the car. The gauges and lights inside the car went dark and MPH went to 0. I lost electrical power and after 1 minute the car is back to normal. Second instance: as I was pulling into a driveway and went over a…
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2014 Infiniti Q50 recalls
Transmission: driveshaft
Risk: A broken driveshaft can result in a loss of drive power, or a vehicle roll away when the vehicle is in park without the parking brake applied. Both scenarios can increase the risk of a crash.
Fix: Dealers will replace the driveshaft, free of charge. Owner notification letters were mailed august 13, 2024. Owners may contact infiniti's customer service at 1-800-662-6200. Infiniti's numbers for this recall are r24a5 and r24a7.
Full defect summary
Nissan north america, inc. (infiniti) is recalling certain 2011-2013 m56, 2012-2013 m35 hybrid, 2014-2018 q50, q70 hybrid, 2014-2019 q70, and 2015-2019 q70l two-wheel drive vehicles. The driveshaft can fatigue and break.
Steering: automated/adaptive steering
Risk: If the vehicle does not steer as the driver anticipates, there is an increased the risk of a crash.
Fix: Nissan will notify owners, and dealers will reprogram the direct adaptive steering ecu software, free of charge. The recall began on august 12, 2016. Owners may contact nissan customer service at 1-800-647-7261.
Full defect summary
Nissan north america, inc.'s (nissan) is recalling certain model year 2014-2016 infiniti q50 vehicles manufactured december 26, 2012, to december 11, 2015, and infiniti q50 hybrid vehicles manufactured december 10, 2012, to december 17, 2015. The direct adaptive steering system may experience an error at vehicle start up altering the vehicle's steering responsiveness and turning radius.
Air bags: occupant classification
Risk: If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
Fix: Nissan will notify their owners. Chevrolet city express owners will be notified by general motors. Dealers will reprogram the air bag control unit (acu) and ocs electronic control unit (ecu) in altima, maxima, murano, rogue, and sentra vehicles, and replace the ocs ecu in leaf, nv200, nv200 taxi, pathfinder, infiniti q50, jx35, and qx60 and chevrolet city express vehicles, free of charge. Interim notices were sent to owners on may 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact nissan customer service at 1-800-867-7669, infiniti customer ser
Full defect summary
Nissan north america, inc. (nissan) is recalling certain model year 2016-2017 nissan maxima, 2013-2016 nissan altima, nv200, leaf, sentra, and pathfinder, 2014-2016 nissan nv200 taxi, infiniti qx60, qx60 hybrid, and q50 hybrid, 2014-2017 nissan rogue and infiniti q50, 2015-2016 nissan murano, murano hybrid, and chevrolet city express, 2014-2015 nissan pathfinder hybrid, and 2013 infiniti jx35 vehicles. In these vehicles, the front seat passenger occupant classification system (ocs) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
Electrical: software
Risk: If the ocs does not detect an adult occupant in the passenger seat, the passenger airbag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
Fix: Nissan will notify owners, and dealers will update the ocs software, free of charge. The recall began on april 14, 2014. Owners may contact nissan at 1-800-647-7261.
Full defect summary
Nissan north america, inc. (nissan) is recalling certain model year 2013-2014 altima, leaf, pathfinder, and sentra, model year 2013 nv200 (aka taxi) and infiniti jx35 and model year 2014 infiniti q50 and qx60 vehicles. In the affected vehicles, the occupant classification system (ocs) software may incorrectly classify the passenger seat as empty, when it is occupied by an adult.
Steering: electric power assist system
Risk: The disablement of the steering systems could result in a loss of steering, increasing the risk of a crash.
Fix: Nissan notified owners and arranged to have vehicles towed to the nearest infiniti retailer. Customers were instructed not to drive their vehicles until they were repaired. Infiniti retailers provided affected customers with loaner vehicles, while the software update remedy was applied. These services were provided at no cost to the customer. Owners may contact infiniti at 1-800-662-6200.
Full defect summary
Nissan north america, inc.'s (nissan) is recalling certain model year 2014 infiniti q50 vehicles equipped with direct adaptive steering. The affected vehicles received a power steering software version that, should the engine compartment reach freezing temperatures, the power steering software may disable the electric steering system and also may delay the engagement of the mechanical steering backup system.
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
NHTSA defect investigations
Occupant classification system failure
Summary
In may 2016, nissan north america issued a safety recall (16v-244) to address the problem of improper classification of adult front seat passengers in approximately 3.3 million vehicles, including those in the scope of this investigation when it was opened (almost one million vehicles) and additional vehicles, as shown below.nissan models: certain model year 2013-2016 altima, 2013-2016 leaf, 2016-2017 maxima, 2015-016 murano and murano hybrid, 2013-2016 pathfinder, 2014-2015 pathfinder hybrid, 2014-2017 rogue, 2013-2016 sentra, 2013-2016 nv200, and 2014-2016 taxi.infiniti models: certain model year 2013 jx35, 2014-2017 q50, 2014-2016 q50 hybrid, and 2014-2016 qx60 and qx60 hybrid.chevrolet m
Occupant classification system failure
Summary
In april 2014, nissan north america launched safety recall 14v-138 to address problems with the occupant classification system (ocs) algorithm in the following vehicles: model year (my) 2013-2014 nissan altima, pathfinder, sentra and leaf; my 2013 infiniti jx35; my 2014 infiniti qx60 and q50; and my 2013 nissan nv 200/taxi vehicles.according to nissan, the ocs may misclassify adult front passenger occupants and turn off the passenger's frontal air bag for an adult occupant of sufficient weight.in march 2015, the office of defects investigation (odi) opened this recall query after the agency received approximately 124 complaints alleging problems with the ocs after the recall repairs and/or o
Questions about the 2014 Infiniti Q50
- What are the most common problems with the 2014 Infiniti Q50?
- By NHTSA owner complaints: steering (78 complaints, typically around 3,500 miles); electrical (42 complaints, typically around 17,000 miles); transmission (19 complaints).
- How many recalls does the 2014 Infiniti Q50 have?
- 5 recalls listed by NHTSA, the latest from June 21, 2024 (transmission). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2014 a bad year for the Infiniti Q50?
- It is the most complained-about Q50 model year since 2000, with 169 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.