KnownCarProblems2017 Infiniti Q50 Problems and Recalls
Owners filed 63 complaints with NHTSA about the 2017 Infiniti Q50, most often about the engine (27% of complaints). It is the 3rd most complained-about Q50 model year since 2000 and has 4 recalls.
Most common 2017 Infiniti Q50 problems
Engine
17 complaints · 27%While driving on a highway (i95, speed 55 MPH) the engine suddenly died, was able to pull over and restart the engine, which now made a terrible mechanic noise. Could drive off to a smaller road where the engine stalled again. Had to tow the car to the dealer, who advised that the engine needed to be changed. Two…
Camshaft pos sensor went out during driving. Car lost power and jerked. Had car looked at by independent service station and heard knocking. Brought car to dealership and was determined to have a blown engine. Was specifically told that the turbos were 'eating' the oil and not allowing oil to flow to lower end of…
Air bags
10 complaints · 16%The contact owns a 2017 Infiniti Q50. The contact stated that while his son was driving at approximately 45 MPH, the vehicle shut off without warning. Due to the failure, his son lost complete control of the vehicle and drove into a ditch. The air bags did not deploy. The contact's son was not injured as a result of…
The contact owns a 2017 Infiniti Q50. The contact stated while driving at an undisclosed speed, the passengerâs side seat belt warning light illuminated. The contact stated that there was no passenger located in the front passengerâs seat during the failure. The vehicle was taken to the dealer where it was…
Fuel system
9 complaints · 14%I proceeded from a stop sign and once I made it to my destination which was less than a 1/4 mile the car started sputtering once I pulled in the yard. The check engine light came on, so I left to go back to my house and it started acting fine. I could smell full in the cabin. I was coming home one night and it did the…
The contact owns a 2017 Infiniti Q50. The contact stated while driving 50 MPH and depressing the accelerator pedal, the vehicle hesitated to respond. The check engine warning light was illuminated. Additionally, the contact stated that the vehicle was experiencing inaccurate fuel gauge reading. The contact stated that…
Electrical
8 complaints · 13%Since march of 2020 I have had issues with the display screen and the GPS system. These problems are ongoing and the dealer cannot repair the electrical issues. I have elevated this complaint to infinity customer affairs and was issued case# 43115404 today. I have taken attempted to have my infinity dealer fix the…
The contact owns 2017 Infiniti Q50. The contact stated while driving 40 MPH, the vehicle lost motive power and shut off without warning. The contact was not able to restart the vehicle and had the vehicle towed to storage lot. The vehicle was not diagnosed. The dealer was contacted and stated that the VIN was not…
Other or unspecified
8 complaints · 13%Driving 62-67mph on the highway, sunroof shattered. Loud sound of shatter. I was in the very left lane (passing lane). There was a vehicle that cut me off and passed the car in front of me on the left shoulder which may have kicked up debris when it got in front of the vehicle in front of me from shoulder, but video…
Brakes
7 complaints · 11%Half of these problems showed up before 16,000 miles.
The contact owns a 2017 Infiniti Q50. The contact stated while driving at various speeds, the vehicle would shudder while the brake pedal was depressed. The contact stated no warning lights was illuminated. The vehicle was not taken to a local mechanic to be inspected. The manufacturer was not informed of the failure.…
The contact owns a 2017 Infiniti Q50. While making a left turn at 10 MPH, the vehicle suddenly accelerated. The brake pedal was depressed, but the vehicle failed to stop. As a result, the contact's vehicle rear ended another vehicle. The air bags did not deploy. The contact sustained neck injuries that required…
Wheels and tires
5 complaints · 8%Dunlop sp sport 5000 dsst p245/40rf19 developed sidewall bubble spontaneously. These tires were standard when the car was purchased new. I have seen numerous reports of similar complaints of sidewall bubbles following pothole encounters. Tires had only 17,500 miles on them. The fact that there are so many similar…
Dunlop sp sport 5000 dsst p245/40rf19 developed sidewall bubble spontaneously.had to replace two tires at less than 30,000 miles. Both tires had plenty of tread life left (> 6/32)
Transmission
5 complaints · 8%The contact owns 2017 Infiniti Q50. The contact stated while driving 40 MPH, the vehicle lost motive power and shut off without warning. The contact was not able to restart the vehicle and had the vehicle towed to storage lot. The vehicle was not diagnosed. The dealer was contacted and stated that the VIN was not…
The contact owns a 2017 Infiniti Q50. The contact stated while driving 40 MPH and attempting to accelerate, the RPM increased quickly; however, the vehicle lost motive power, prompting the contact to discontinue driving the vehicle. Upon arriving at the residence, the contact shifted the vehicle into park and released…
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2017 Infiniti Q50 recalls
Transmission: driveshaft
Risk: A broken driveshaft can result in a loss of drive power, or a vehicle roll away when the vehicle is in park without the parking brake applied. Both scenarios can increase the risk of a crash.
Fix: Dealers will replace the driveshaft, free of charge. Owner notification letters were mailed august 13, 2024. Owners may contact infiniti's customer service at 1-800-662-6200. Infiniti's numbers for this recall are r24a5 and r24a7.
Full defect summary
Nissan north america, inc. (infiniti) is recalling certain 2011-2013 m56, 2012-2013 m35 hybrid, 2014-2018 q50, q70 hybrid, 2014-2019 q70, and 2015-2019 q70l two-wheel drive vehicles. The driveshaft can fatigue and break.
Air bags: inflator module
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator may crack and release the gas needed to properly deploy the air bag, increasing the risk of injury.
Fix: Nissan will notify owners, and dealers will replace the driver side air bag inflator, free of charge. The recall began october 30, 2017. Owners may contact infiniti customer service at 1-800-662-6200, option 7.
Full defect summary
Nissan north america (nissan) is recalling certain 2017 infiniti q50 and q50 hybrid vehicles. The driver's frontal air bag inflator may have been improperly welded.
Electrical: software
Risk: An engine stall can increase the risk of a crash.
Fix: Nissan will notify owners, and infiniti dealers will reprogram the fuel pump control module (fpcm) with corrected software, free of charge. The recall began august 29, 2017. Owners may contact infiniti customer service at 1-800-662-6200.
Full defect summary
Nissan north america, inc. (nissan) is recalling certain 2016-2018 infiniti q50 and 2017 infiniti q60 vehicles equipped with a 2.0l engine. Incorrect fuel pump control module (fpcm) software may allow the fuel level in the main tank to be too low to supply fuel to the engine, causing the engine to stall while driving.
Air bags: occupant classification
Risk: If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
Fix: Nissan will notify their owners. Chevrolet city express owners will be notified by general motors. Dealers will reprogram the air bag control unit (acu) and ocs electronic control unit (ecu) in altima, maxima, murano, rogue, and sentra vehicles, and replace the ocs ecu in leaf, nv200, nv200 taxi, pathfinder, infiniti q50, jx35, and qx60 and chevrolet city express vehicles, free of charge. Interim notices were sent to owners on may 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact nissan customer service at 1-800-867-7669, infiniti customer ser
Full defect summary
Nissan north america, inc. (nissan) is recalling certain model year 2016-2017 nissan maxima, 2013-2016 nissan altima, nv200, leaf, sentra, and pathfinder, 2014-2016 nissan nv200 taxi, infiniti qx60, qx60 hybrid, and q50 hybrid, 2014-2017 nissan rogue and infiniti q50, 2015-2016 nissan murano, murano hybrid, and chevrolet city express, 2014-2015 nissan pathfinder hybrid, and 2013 infiniti jx35 vehicles. In these vehicles, the front seat passenger occupant classification system (ocs) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
Questions about the 2017 Infiniti Q50
- What are the most common problems with the 2017 Infiniti Q50?
- By NHTSA owner complaints: engine (17 complaints); air bags (10 complaints); fuel system (9 complaints).
- How many recalls does the 2017 Infiniti Q50 have?
- 4 recalls listed by NHTSA, the latest from June 21, 2024 (transmission). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2017 a bad year for the Infiniti Q50?
- It is the 3rd most complained-about Q50 model year since 2000, with 63 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.