KnownCarProblems2014 Jeep Cherokee Problems and Recalls
Owners filed 2,650 complaints with NHTSA about the 2014 Jeep Cherokee, most often about the transmission (56% of complaints, typically around 34,000 miles). It is the most complained-about Cherokee model year since 2000 and has 13 recalls.
⚠ Safety advisory1 recall for this car came with a park-outside warning. See below and check your VIN at nhtsa.gov/recalls.
Most common 2014 Jeep Cherokee problems
Transmission
1,471 complaints · 56%Half of these problems showed up before 34,000 miles. Parts named most often: automatic transmission, driveline, transfer case (4-wheel drive), axle assembly.
While fully locked in park, the vehicle suddenly rolled backward, into a lake, running over my foot, and dragging me into the lake, in 8-10 feet of water. When the vehicle was pulled out of the water, it was still locked in park, but the wheels rolled freely.
The contact owns a 2014 Jeep Cherokee. The contact stated that while waiting at a traffic signal, the check engine warning lamp illuminated as the vehicle started to jerk violently. The contact mentioned that the vehicle shifted into neutral independently. The vehicle was taken to the dealer where the technician…
Engine
524 complaints · 20%Half of these problems showed up before 40,000 miles. Parts named most often: exhaust system.
I was driving on the freeway when the car started decelerating rapidly, the "park" icon came on and the message center said "unable to shift gears while in park, check transmission" and the engine light came on. I was unable to accelerate. Thankfully, I was able to pull over to the shoulder but the car would not shift…
The contact owns a 2014 Jeep Cherokee. While driving approximately 20 MPH, an abnormal noise emitted from the engine. The vehicle decelerated independently, stalled, and the engine warning light illuminated. The vehicle was taken to a dealer for diagnostic testing. The contact was informed that the valve body needed…
Electrical
449 complaints · 17%Half of these problems showed up before 40,000 miles. Parts named most often: wiring, instrument cluster/panel, software, integrated trailer brake control.
70 MPH on interstate hwy, suddenly emergency brake comes on. Car immediately brakes to 35 MPH before car can be moved to emergency lane. Mil light is on, emergency brake light is on, transmission gear light is flashing, screen command says "park the car, service transmission and parking brake". Emergency brake light…
2014 Jeep Cherokee wrangler 2.4l 4WD. Vehicle shuts down completely during driving operation. This has happened off and on since last fall (2014). Happens multiple times during commute, including when engine is first warming up and when vehicle has travelled for some distance. Some days it does not occur at all.…
Other or unspecified
284 complaints · 11%Half of these problems showed up before 46,000 miles.
The transmission sticks in neutral and I have to stop the vehicle, put it in park, engage the parking brake, disengage the parking brake, and shift into drive in order to fix the issue. There are several known issues with the 9-speed transmission. There have been two recalls and still giving me problems. I took it to…
While flat towing the Jeep behind our tiffin motor home we experienced severe side to side rocking in the rv. Had to come to a complete stop on interstate. We just received a notice of an addendum to owners manual concerning a wiring kit to be installed. We consider this a real safety issue but Jeep does not. Please…
Brakes
211 complaints · 8%Half of these problems showed up before 51,500 miles. Parts named most often: electrical, antilock.
My 2014 Jeep Cherokee latitude at 41000 miles had a brake failure. Now at 51000 miles the engine has been stalling while in motion and shifting into neutral. The dealership told me after the 2nd time in for this problem that the vehicle was 3.5 quarts low on oil and the engine had shut off to "protect itself" . The…
Vehicle moving on interstate.. Braking system engaged, warning light to brake came on. No apparent reason. Dry roads. Night-time. Driver did not brake but accelerated and overrode the braking action since there was no reason to stop the vehicle.
Fuel system
200 complaints · 8%Half of these problems showed up before 50,000 miles. Parts named most often: delivery, storage.
My vehicle doesn't start when I press the start button. I have to take my foot off the brakes and try starting it again. It seems to be a fuel intake issue.
I can't fill up gas, if I did, the car would stall. The engine stops running while driving, it's very dangerous. I took my card to the dealership, they only tell me not to fill up the gas. Otherwise I have to pay $1500 dollars to get the car fixed. And I only had the car for 2 years, only drove 20,000 miles since…
Speed control
185 complaints · 7%Half of these problems showed up before 26,000 miles. Parts named most often: cruise control, accelerator pedal.
Mileage 26,000+ transmission failed while driving on the highway this morning. Revs went very high but couldn't generate speed to keep up with traffic (check engine light came on)...car didn't move past 2nd gear. Having read all the complaints about transmission issues cause by the lack of "mature" software as cited…
2014 Jeep Cherokee .on thruway passed tractor trailer and moved into right lane digital reads 0. Message display something about not being able to shift while in motion. Shifter 'd" still lit red. Pulled over to a stop. Had to shut off and restart. June 2 on thruway in left lane. Digital reads 0. Same message as above…
Steering
119 complaints · 5%Half of these problems showed up before 25,500 miles. Parts named most often: hydraulic power assist system, steering control module, rack and pinion.
Was sent chrysler csn s13 safety recall due to flat-tow issue behind motor home. Vehicle begins to sway l to r violently if it is moved onto shoulder or change is surface. Chrysler to add wire harness which keeps battery on during tow to re-center steering wheel. Battery is dead in 3-hours if this fix is added.…
The contact owns a 2014 Jeep Cherokee. The contact stated that the vehicle violently shook, while being towed. The contact stated that the failure only occurred when motor home was towing the car. The vehicle was taken to the dealer where diagnosed the problem as the electric power steering assist wiring harness and…
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2014 Jeep Cherokee recalls
Body and structure: hatchback/liftgate
Risk: A fire while parked or driving can increase the risk of injury.
Fix: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield. In addition, dealers will inspect for corrosion and replace the module and electrical connectors, if necessary. Repairs will be performed free of charge. Owner letters were mailed march 1, 2024. Owners may contact fca US, llc customer service at 1-800-853-1403. Fca US, llc's number for this recall is 49a. This recall supersedes recalls 15v-393 and 15v-826. Vehicles repaired under the prior recalls will still need to have the ne
Full defect summary
Chrysler (fca US, llc) is recalling certain 2014-2016 jeep cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.
Transmission: differential unit
Risk: A loss of drive can cause a vehicle crash without prior warning. A loss of the park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.
Fix: Fca US llc will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in park by activating the electronic parking brake if a failed input spline occurs. This recall began july 14, 2020. Owners may contact fca USA llc customer service at 1-800-853-1403. Fca's number for this recall is w47.
Full defect summary
Chrysler (fca US llc) is recalling certain 2014-2017 jeep cherokee vehicles equipped with a two-speed power transfer unit (ptu). Relative movement in the power transfer unit (ptu) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the ptu. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the park function while stationary.
Transmission: automatic transmission
Risk: An unexpected shift to neutral would result in a loss of drive, increasing the risk of crash.
Fix: Chrysler will notify owners, and dealers will update the transmission software, free of charge. The recall began august 8, 2019. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is v69.
Full defect summary
Chrysler (fca US llc) is recalling certain 2014 jeep cherokee vehicles equipped with 3.2l engines. In the event that a clutch becomes stuck in the transmission, the transmission software may shift the transmission to neutral.
Electrical: software
Risk: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Fix: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began june 4, 2018. Owners may contact chrysler customer service at 1-800-853-1403. Note: owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Full defect summary
Chrysler (fca US llc) is recalling certain 2014-2018 dodge journey, charger and durango, ram 2500, 3500, 3500 cab chassis (more than 10,000lb), 4500 cab chassis and 5500 cab chassis, jeep cherokee and grand cherokee and chrysler 300, 2014-2019 ram 1500, 2015-2018 dodge challenger, 2015-2017 chrysler 200, 2016-2018 ram 3500 cab chassis (less than 10,000 lb), 2017-2018 chrysler pacifica and 2018 jeep wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Equipment
Risk: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Fix: Chrysler will notify owners instructing them to contact kidde for a replacement fire extinguisher, free of charge. The recall began february 14, 2018. Owners may contact chrysler customer service at 1-800-853-1403 or kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "product safety recall" for more information. Chrysler's number for this recall is t82.
Full defect summary
Chrysler (fca US llc) is recalling various dodge, chrysler, and ram vehicles equipped with kidde plastic-handle or push button 'pindicator' fire extinguishers. A list of the affected trailer models is available at: https://static.NHTSA.gov/odi/rcl/2017/rmisc-17v824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.NHTSA.gov/odi/rcl/2017/rmisc-17e062-5427.pdf
Seats: mid/rear assembly
Risk: Loose fasteners may allow the seats to move, increasing the risk of injury to the seat occupants in the event of a crash.
Fix: Chrysler will notify owners, and dealers will replace the seats or seat sets, free of charge. The recall is expected to begin during september 2016. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall s63.
Full defect summary
Chrysler (fca US llc) is recalling certain model year 2014-2016 jeep cherokee vehicles manufactured july 29, 2013, to february 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification.
Transmission: automatic transmission
Risk: If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.
Fix: Chrysler will notify owners, dealers will reprogram the powertrain control module and the transmission control module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on november 7, 2016. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is s55.
Full defect summary
Chrysler (fca US llc) is recalling certain model year 2014-2015 jeep cherokee and 2015 chrysler 200, jeep renegade, ram promaster, and 2016 fiat 500x vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On august 29, 2016 chrysler added the 2016 fiat 500x vehicles to this recall.
Visibility and wipers: windshield wiper/washer
Risk: Bcm damage may result in the failure of the windshield wipers, impairing the driver's vision and increasing the risk of a vehicle crash.
Fix: Chrysler will notify owners, and dealers will install a ground strap to protect the BCM from damage, free of charge. Owners were notified of the recall on october 7, 2015. The recall began on december 15, 2015. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is r39.
Full defect summary
Chrysler (fca US llc) is recalling certain model year 2014 jeep cherokee vehicles manufactured january 4, 2013, to july 11, 2014. Use of the front windshield wipers on dry glass may cause damage to the body control module (BCM).
Equipment: radio/tape deck/cd etc.
Risk: Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Fix: Chrysler will notify and mail affected owners a usb drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own usb drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on a
Full defect summary
Chrysler (fca US llc) is recalling certain model year 2013-2015 ram 1500, 2500, 3500, 4500, and 5500, 2015 chrysler 200, chrysler 300, dodge charger, and dodge challenger, 2014-2015 jeep grand cherokee, cherokee, and dodge durango, and 2013-2015 dodge viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Body and structure: hatchback/liftgate
Risk: A short circuit in the liftgate control module may result in a fire.
Fix: Chrysler will notify owners, and dealers will inspect the power liftgate control module and connectors for corrosion, substitute a bolt for the threaded grommet installed to seal an attachment point used in non-power liftgate vehicles and cover the power liftgate control module in a foam water shield, free of charge. The recall began on october 26, 2015. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is r27. This recall is superseded by NHTSA recall 23v-338.
Full defect summary
Chrysler (fca US llc) is recalling certain model year 2014-2015 jeep cherokee vehicles manufactured january 4, 2013, to february 18, 2015 and equipped with a power liftgate option. In the affected vehicles, water may enter the power liftgate control module and cause a high resistance short circuit in the module.
Air bags: curtain
Risk: If the air bags deploy unexpectedly during vehicle operation, it can increase the risk of personal injury and increase the risk of a crash.
Fix: Chrysler will notify owners, and dealers will re-flash the occupant restraint control module software, free of charge. The recall began on march 4, 2015. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is r05.
Full defect summary
Chrysler is recalling certain model year 2014-2015 jeep cherokee vehicles manufactured january 1, 2013, to november 19, 2014. The affected vehicles may experience unintended side curtain and seat air bag deployment during vehicle operation.
Suspension: shock absorber
Risk: Damage to the tire or reduced braking increases the risk of a vehicle crash.
Fix: Chrysler will notify owners, and dealers will inspect the rear shocks and replace any affected ones, free of charge. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is p37.
Full defect summary
Chrysler group llc (chrysler) is recalling certain model year 2014 jeep cherokee and ram 1500 and 2015 chrysler 200 vehicles. Due to an insufficient weld, the rear shocks may detach from the vehicle at one end and possibly damage other chassis components, the tire or result in reduced braking.
Driver assistance: adaptive cruise control
Risk: The unintended continued acceleration may increase the risk of a crash.
Fix: Chrysler will notify owners, and dealers will re-flash the driver assistance system module (dasm), free of charge. The recall began in june 2014. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is p31.
Full defect summary
Chrysler group llc (chrysler) is recalling certain model year 2014 dodge durango vehicles manufactured january 16, 2014 to april 8, 2014, jeep grand cherokee vehicles manufactured january 16, 2014 to april 8, 2014, jeep grand cherokee srt vehicles manufactured february 3, 2014 to april 8, 2014, and jeep cherokee vehicles manufactured march 6, 2014 to april 17, 2014. When the adaptive cruise control is engaged and the driver presses the accelerator pedal to increase the vehicle's speed more than the cruise control system would on its own, the vehicle may continue to accelerate briefly after the accelerator pedal is released.
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
NHTSA defect investigations
Electronic parking brake water ingress
Summary
The office of defects investigation (odi) opened investigation pe22-009 after having received 80 complaints on model years 2014-2020 jeep cherokees alleging the electronic parking brake (epb) inadvertently activated while the vehicle was in motion.during this investigation, the subject vehicles were updated to include only model years (my) 2014-2016, while my 2017-2020 were considered peers.based on related repair invoices, odi believed the epb module was damaged by water leaking into the vehicle. When the epb inadvertently activates, it can cause a stalling condition bringing the vehicle to a stop. Odi was aware of recall 15v-393 that addresses water ingress affecting the power liftgate mod
Desiccated air bag inflator rupture
Summary
From 2000 through 2017, takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("psan") propellant -- propellant 2004 and propellant 2004l. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 blomquist report at www.NHTSA.gov/sites/NHTSA.gov/files/documents/expert_report-hrblomquist.pdf.consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substa
Software security vulnerability
Summary
On july 23, 2015, fiat chrysler automobiles (fca) launched safety recall 15v-461 to remedy security vulnerabilities in approximately 1.4 million model year (my) 2013 through 2015 vehicles equipped with uconnect head units (hu) 8.4a (ra3 radio) and 8.4an (ra4 radio) manufactured by harman international.on july 24, 2015, the office of defects investigation (odi) opened recall query, rq 15-004, to investigate hu security vulnerabilities and remedy effectiveness in the recalled population and to determine whether similar units have been supplied for use in other fca vehicles.in an august 11, 2015 letter, fca submitted a second part 573 safety recall report expanding the scope of the uconnect ra4
Questions about the 2014 Jeep Cherokee
- What are the most common problems with the 2014 Jeep Cherokee?
- By NHTSA owner complaints: transmission (1,471 complaints, typically around 34,000 miles); engine (524 complaints, typically around 40,000 miles); electrical (449 complaints, typically around 40,000 miles).
- How many recalls does the 2014 Jeep Cherokee have?
- 13 recalls listed by NHTSA, the latest from May 11, 2023 (body and structure). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2014 a bad year for the Jeep Cherokee?
- It is the most complained-about Cherokee model year since 2000, with 2,650 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.