KnownCarProblems2015 Jeep Cherokee Problems and Recalls
Owners filed 1,790 complaints with NHTSA about the 2015 Jeep Cherokee, most often about the transmission (56% of complaints, typically around 24,000 miles). It is the 2nd most complained-about Cherokee model year since 2000 and has 11 recalls.
⚠ Safety advisory1 recall for this car came with a park-outside warning. See below and check your VIN at nhtsa.gov/recalls.
Most common 2015 Jeep Cherokee problems
Transmission
1,004 complaints · 56%Half of these problems showed up before 24,000 miles. Parts named most often: automatic transmission, transfer case (4-wheel drive), driveline.
Vehicle performed very well for the first 11,500 until I did a ro1 software recall at dealership. Immediately upon picking up the car, I noticed that the car would no longer shift properly. Dealer claimed that I just needed to "relearn" it. Six weeks, 3000 miles, 4 trips back to the dealer and it still will not shift…
As I was driving on the highway (cruise control), I raised my right knee which accidentally bumped the ignition key which turned the car off. I turned to key to on, but no help, then start position, again no help. I then put the trans in neutral and was able to restart the engine. However, I could not shift back into…
Engine
371 complaints · 21%Half of these problems showed up before 30,000 miles. Parts named most often: exhaust system, engine, cooling system.
The contact owned a 2015 Jeep Cherokee. The contact stated that while the vehicle was in motion, smoke appeared inside and outside the vehicle. The contact merged to the side of the road and large flames appeared under the hood. A fire technician extinguished the fire. A police report was filed. The vehicle was…
The contact owns a 2015 Jeep Cherokee. While driving 15 MPH, the check engine light illuminated on the instrument panel. The vehicle was taken to a dealer where it was diagnosed that the system needed to be updated. The vehicle was repaired. The contact also stated that the next day while driving at 15 MPH, the…
Electrical
327 complaints · 18%Half of these problems showed up before 30,000 miles. Parts named most often: software, wiring, horn, 12v/24v/48v battery.
I was on a road trip and stopped for gas, I was pulling my small travel trailer at the time. When I went to open the passenger door the car was filled with smoke and when the back hatch was opened there were flames coming out of the side panel on the drivers side in the back. There was a highway patrol right by me who…
The contact owns a 2015 Jeep Cherokee. While the vehicle was being flat towed, it shook violently when the contact hit a bump in the road. The failure recurred twice. The vehicle was taken to the dealer where it was diagnosed that the wiring harness needed to be replaced. The vehicle was repaired. The manufacturer was…
Other or unspecified
258 complaints · 14%Half of these problems showed up before 33,500 miles.
Takata recall I have had my 2015 Jeep Cherokee (latitude) for 2yrs now. On saturday 3/11/17, it would not start and the transmission light was on. The gear shift wasn't working either. I called the dealership I bought it from because it is still under warranty, they gave me the number for roadside help to have it…
One morning I started the car, I heard water moving from the engine area. While, driving the car I heard a noise's like a pressure cooker sounds. Once I arrived at work I walked around to the passage side to retrieve my staff. I could smelled antifreeze. I contacted Jeep right away and they contact a tow company. It…
Brakes
137 complaints · 8%Half of these problems showed up before 17,000 miles. Parts named most often: electrical.
The contact owns a 2015 Jeep Cherokee. While driving 30 MPH, the check engine and battery warning lights illuminated. In addition, the 'place the vehicle in park position' warning message displayed. The vehicle was placed into the park position and another error message illuminated stating 'place the vehicle in the…
Car had run fine then we had parked outside a store, when we got back into the car it started fine but would not engage into gear, display stated service transmission and parking brake. Display then stated put car into drive when at 0 MPH which we were. Could not drive car and had to be towed to nearest dealership.…
Speed control
120 complaints · 7%Half of these problems showed up before 15,000 miles. Parts named most often: accelerator pedal.
While driving on the freeway at 65mph, the car gave me a "transmission service" alarm and then the car lost power and eventually stopped. No response to acceleration and eventually to steering control. I turned off the engine and waited approximately 3 minutes, turned the key and then the car started and was able to…
2015 Jeep Cherokee sport was purchased in october of 2014. Around end may 2015 experienced problems with braking. While coming to a stop sign brake would be pressed down but vehicles RPM's would rev up and vehicle would start accelerating forward. Vehicle was brought to shop after finally being able to make an…
Body and structure
85 complaints · 5%Half of these problems showed up before 32,000 miles. Parts named most often: body.
Dealer accepted an appointment for the recall repair but did not complete the recall repair. Dealer claimed that Jeep corporate would not allow the dealer to maintain an inventory of required parts, in this case a liftgate module. Thus I am required to return to the dealer for a second appointment to have the recall…
Hatch door randomly fails to latch when closing. Recycle of start/lock/park/engage does not change anything. Can manually close hatch but will not lock/engage. Hatch is electric, pocket remote, button on door and button on dash will not recycle the lock to engage. Vehicle was stationary at parking lot, occurred after…
Steering
59 complaints · 3%Half of these problems showed up before 21,000 miles. Parts named most often: linkages.
The contact owns a 2015 Jeep Cherokee. The contact stated that while driving at various speeds, the front end shook violently, the steering wheel went back and forth without warning. The vehicle was taken to the dealer straub chrysler dodge Jeep ram located at 1502 wheeling ave, glen dale, wv 26038; ([phone] where the…
This 2015 Jeep Cherokee has the 2-speed transfer unit, and was sold as flat towable, and manual so states that fact. The manufacturer made the power steering system electric rather than mechanical. In 2017 after many complaints about the Cherokee not tracking while being towed behind the motorhome and causing a severe…
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2015 Jeep Cherokee recalls
Body and structure: hatchback/liftgate
Risk: A fire while parked or driving can increase the risk of injury.
Fix: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield. In addition, dealers will inspect for corrosion and replace the module and electrical connectors, if necessary. Repairs will be performed free of charge. Owner letters were mailed march 1, 2024. Owners may contact fca US, llc customer service at 1-800-853-1403. Fca US, llc's number for this recall is 49a. This recall supersedes recalls 15v-393 and 15v-826. Vehicles repaired under the prior recalls will still need to have the ne
Full defect summary
Chrysler (fca US, llc) is recalling certain 2014-2016 jeep cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.
Transmission: differential unit
Risk: A loss of drive can cause a vehicle crash without prior warning. A loss of the park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.
Fix: Fca US llc will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in park by activating the electronic parking brake if a failed input spline occurs. This recall began july 14, 2020. Owners may contact fca USA llc customer service at 1-800-853-1403. Fca's number for this recall is w47.
Full defect summary
Chrysler (fca US llc) is recalling certain 2014-2017 jeep cherokee vehicles equipped with a two-speed power transfer unit (ptu). Relative movement in the power transfer unit (ptu) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the ptu. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the park function while stationary.
Electrical: software
Risk: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Fix: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began june 4, 2018. Owners may contact chrysler customer service at 1-800-853-1403. Note: owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Full defect summary
Chrysler (fca US llc) is recalling certain 2014-2018 dodge journey, charger and durango, ram 2500, 3500, 3500 cab chassis (more than 10,000lb), 4500 cab chassis and 5500 cab chassis, jeep cherokee and grand cherokee and chrysler 300, 2014-2019 ram 1500, 2015-2018 dodge challenger, 2015-2017 chrysler 200, 2016-2018 ram 3500 cab chassis (less than 10,000 lb), 2017-2018 chrysler pacifica and 2018 jeep wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Equipment
Risk: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Fix: Chrysler will notify owners instructing them to contact kidde for a replacement fire extinguisher, free of charge. The recall began february 14, 2018. Owners may contact chrysler customer service at 1-800-853-1403 or kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "product safety recall" for more information. Chrysler's number for this recall is t82.
Full defect summary
Chrysler (fca US llc) is recalling various dodge, chrysler, and ram vehicles equipped with kidde plastic-handle or push button 'pindicator' fire extinguishers. A list of the affected trailer models is available at: https://static.NHTSA.gov/odi/rcl/2017/rmisc-17v824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.NHTSA.gov/odi/rcl/2017/rmisc-17e062-5427.pdf
Seats: mid/rear assembly
Risk: Loose fasteners may allow the seats to move, increasing the risk of injury to the seat occupants in the event of a crash.
Fix: Chrysler will notify owners, and dealers will replace the seats or seat sets, free of charge. The recall is expected to begin during september 2016. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall s63.
Full defect summary
Chrysler (fca US llc) is recalling certain model year 2014-2016 jeep cherokee vehicles manufactured july 29, 2013, to february 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification.
Transmission: automatic transmission
Risk: If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.
Fix: Chrysler will notify owners, dealers will reprogram the powertrain control module and the transmission control module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on november 7, 2016. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is s55.
Full defect summary
Chrysler (fca US llc) is recalling certain model year 2014-2015 jeep cherokee and 2015 chrysler 200, jeep renegade, ram promaster, and 2016 fiat 500x vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On august 29, 2016 chrysler added the 2016 fiat 500x vehicles to this recall.
Body and structure: hatchback/liftgate
Risk: A short circuit in the module increases the risk of a fire.
Fix: Chrysler will notify owners, and dealers will inspect the module and connectors for corrosion, replacing the damaged components as necessary. The mastic shield will be removed and the module will be covered with a water shield. These repairs will be performed free of charge. The recall began on february 1, 2016. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is r67. This recall is superseded by NHTSA recall 23v-338.
Full defect summary
Chrysler (fca US llc) is recalling certain model year 2015-2016 jeep cherokee vehicles manufactured february 18, 2015, to september 10, 2015 and equipped with the power liftgate option. In the affected vehicles, water may leak into the power liftgate control module and result in a high resistance short circuit.
Engine: exhaust system
Risk: If the line is misrouted, it may contact the exhaust manifold, increasing the risk of a vehicle fire.
Fix: Chrysler will notify owners, and dealers will inspect the routing of the air conditioning hose. Any hose that is misrouted will be replaced and installed correctly. This work will be performed free of charge. The recall began on november 23, 2015. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is r57.
Full defect summary
Chrysler (fca US llc) is recalling certain model year 2015 jeep cherokee vehicles manufactured october 1, 2014, to june 18, 2015. The affected vehicles may have a misrouted air conditioning suction/discharge hose.
Equipment: radio/tape deck/cd etc.
Risk: Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Fix: Chrysler will notify and mail affected owners a usb drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own usb drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on a
Full defect summary
Chrysler (fca US llc) is recalling certain model year 2013-2015 ram 1500, 2500, 3500, 4500, and 5500, 2015 chrysler 200, chrysler 300, dodge charger, and dodge challenger, 2014-2015 jeep grand cherokee, cherokee, and dodge durango, and 2013-2015 dodge viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Body and structure: hatchback/liftgate
Risk: A short circuit in the liftgate control module may result in a fire.
Fix: Chrysler will notify owners, and dealers will inspect the power liftgate control module and connectors for corrosion, substitute a bolt for the threaded grommet installed to seal an attachment point used in non-power liftgate vehicles and cover the power liftgate control module in a foam water shield, free of charge. The recall began on october 26, 2015. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is r27. This recall is superseded by NHTSA recall 23v-338.
Full defect summary
Chrysler (fca US llc) is recalling certain model year 2014-2015 jeep cherokee vehicles manufactured january 4, 2013, to february 18, 2015 and equipped with a power liftgate option. In the affected vehicles, water may enter the power liftgate control module and cause a high resistance short circuit in the module.
Air bags: curtain
Risk: If the air bags deploy unexpectedly during vehicle operation, it can increase the risk of personal injury and increase the risk of a crash.
Fix: Chrysler will notify owners, and dealers will re-flash the occupant restraint control module software, free of charge. The recall began on march 4, 2015. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is r05.
Full defect summary
Chrysler is recalling certain model year 2014-2015 jeep cherokee vehicles manufactured january 1, 2013, to november 19, 2014. The affected vehicles may experience unintended side curtain and seat air bag deployment during vehicle operation.
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
NHTSA defect investigations
Electronic parking brake water ingress
Summary
The office of defects investigation (odi) opened investigation pe22-009 after having received 80 complaints on model years 2014-2020 jeep cherokees alleging the electronic parking brake (epb) inadvertently activated while the vehicle was in motion.during this investigation, the subject vehicles were updated to include only model years (my) 2014-2016, while my 2017-2020 were considered peers.based on related repair invoices, odi believed the epb module was damaged by water leaking into the vehicle. When the epb inadvertently activates, it can cause a stalling condition bringing the vehicle to a stop. Odi was aware of recall 15v-393 that addresses water ingress affecting the power liftgate mod
Desiccated air bag inflator rupture
Summary
From 2000 through 2017, takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("psan") propellant -- propellant 2004 and propellant 2004l. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 blomquist report at www.NHTSA.gov/sites/NHTSA.gov/files/documents/expert_report-hrblomquist.pdf.consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substa
Software security vulnerability
Summary
On july 23, 2015, fiat chrysler automobiles (fca) launched safety recall 15v-461 to remedy security vulnerabilities in approximately 1.4 million model year (my) 2013 through 2015 vehicles equipped with uconnect head units (hu) 8.4a (ra3 radio) and 8.4an (ra4 radio) manufactured by harman international.on july 24, 2015, the office of defects investigation (odi) opened recall query, rq 15-004, to investigate hu security vulnerabilities and remedy effectiveness in the recalled population and to determine whether similar units have been supplied for use in other fca vehicles.in an august 11, 2015 letter, fca submitted a second part 573 safety recall report expanding the scope of the uconnect ra4
Engine compartment fire
Summary
On october 15, 2015, fiat chrysler automobiles, US llc, (fca), submitted a defect information report (dir) to NHTSA regarding an air-conditioning suction/discharge combo line routing condition that may result in engine compartment fire in approximately 75,574 model year (my) 2015 jeep cherokee vehicles equipped with 2.4l engines and built from october 1, 2014 through june 18, 2015 (NHTSA recall 15v-676, fca recall r57).according to fca's dir, a misrouted A/C combo line can be pinched and cut or thermally degraded by the exhaust manifold heat shield, potentially resulting in loss of air conditioning, smoke and/or fire from ignition of leaked A/C refrigerant oil onto a hot exhaust manifold.the
Questions about the 2015 Jeep Cherokee
- What are the most common problems with the 2015 Jeep Cherokee?
- By NHTSA owner complaints: transmission (1,004 complaints, typically around 24,000 miles); engine (371 complaints, typically around 30,000 miles); electrical (327 complaints, typically around 30,000 miles).
- How many recalls does the 2015 Jeep Cherokee have?
- 11 recalls listed by NHTSA, the latest from May 11, 2023 (body and structure). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2015 a bad year for the Jeep Cherokee?
- It is the 2nd most complained-about Cherokee model year since 2000, with 1,790 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.