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2023 Kia Sorento Hybrid Problems and Recalls

Owners filed 32 complaints with NHTSA about the 2023 Kia Sorento Hybrid, most often about the engine (41% of complaints). It is the 2nd most complained-about Sorento Hybrid model year since 2000 and has 2 recalls.

⚠ Safety advisory1 recall for this car came with a park-outside warning. See below and check your VIN at nhtsa.gov/recalls.

Complaints32
Recalls2
Crashes reported1
Fires reported0
Injuries reported4

Most common 2023 Kia Sorento Hybrid problems

  1. Engine

    13 complaints · 41%

    The contact owns a 2023 Kia Sorento Hybrid. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. The contact stated that several unknown warning lights were illuminated. The contact was able to restart the vehicle, but the failure persisted. The contact stated while attempting to…
    Owner report to NHTSA, 2024, at 19,700 miles

  2. Fuel system

    10 complaints · 31%

  3. Electrical

    7 complaints · 22%

    The contact owns a 2023 Kia Sorento Hybrid. The contact stated that while driving at various speeds, a loud and squeaky noise was intermittently coming from the driver's side cabin. The highway driving assist (hda) system warning message was illuminated. The vehicle was taken to a local dealer, where the failure could…
    Owner report to NHTSA, 2023, at 5,000 miles
    The contact owns a 2023 Kia sorento. The contact stated that while driving approximately 40 MPH on several occasions, the vehicle stalled after the battery became drained. The vehicle was able to restart each time after waiting for the battery to recharge. The vehicle was taken to two different dealers on three…
    Owner report to NHTSA, 2026, at 25,000 miles

  4. Transmission

    5 complaints · 16%

  5. Visibility and wipers

    4 complaints · 13%

    Parts named most often: windshield, sun/moon roof assembly.

  6. Other or unspecified

    3 complaints · 9%

  7. Body and structure

    3 complaints · 9%

    Parts named most often: body.

Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.

2023 Kia Sorento Hybrid recalls

  1. Backup camera: camera

    NHTSA 23V610000 · August 31, 2023 · 144,979 vehicles

    Risk: A rearview camera that does not properly display an image can reduce the driver's rear view, increasing the risk of a crash.

    Fix: Dealers will inspect and replace the rearview camera housing, as necessary, free of charge. Owner notification letters were mailed october 27, 2023. Owners may contact kia customer service at 1-800-333-4542. Kia's number for this recall is sc280.

    Full defect summary

    Kia america, inc. (kia) is recalling certain 2022-2023 sorento, sorento hybrid, and sorento plug-in hybrid (phev) vehicles. The mounting clips for the rearview camera may break, which can cause the rearview camera image not to appear properly on the display. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 111, "rear visibility."

  2. Equipment: trailer hitches

    ⚠ Park outsideNHTSA 22V703000 · September 19, 2022 · 70,887 vehicles

    Risk: A fire while parked or driving can increase the risk of injury.

    Fix: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge. Owner notification letters were mailed august 11, 2023. Owners may contact kia customer service at 1-800-333-4542. Kia's number for this recall is sc249.

    Full defect summary

    Kia america, inc. (kia) is recalling certain 2016-2022 sorento, 2021-2022 sorento hybrid (hev), 2022-2023 sorento plug-in hybrid (phev), and 2017-2022 sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (pcb) may cause an electrical short, which can result in a fire.

Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.

Questions about the 2023 Kia Sorento Hybrid

What are the most common problems with the 2023 Kia Sorento Hybrid?
By NHTSA owner complaints: engine (13 complaints); fuel system (10 complaints); electrical (7 complaints).
How many recalls does the 2023 Kia Sorento Hybrid have?
2 recalls listed by NHTSA, the latest from August 31, 2023 (backup camera). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
Is the 2023 a bad year for the Kia Sorento Hybrid?
It is the 2nd most complained-about Sorento Hybrid model year since 2000, with 32 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.

Other Kia Sorento Hybrid years

Kia Sorento Hybrid problems by year