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2025 Kia Sorento Hybrid Problems and Recalls

Owners filed 45 complaints with NHTSA about the 2025 Kia Sorento Hybrid, most often about the engine (53% of complaints). It is the most complained-about Sorento Hybrid model year since 2000 and has 2 recalls.

Complaints45
Recalls2
Crashes reported1
Fires reported0
Injuries reported2

Most common 2025 Kia Sorento Hybrid problems

  1. Engine

    24 complaints · 53%

    The contact owns a 2025 Kia Sorento Hybrid. The contact stated that while driving 60 MPH, the vehicle lost motive power. The message "check fluids. Fluids are low" was displayed. The contact stated that the vehicle was able to restart but failed to respond upon depressing the accelerator pedal. The vehicle was towed…
    Owner report to NHTSA, 2025, at 2,000 miles
    The contact owns a 2025 Kia Sorento Hybrid. The contact stated that while driving approximately 65 MPH, the vehicle went into limp mode, and the vehicle decelerated to 35 MPH. The vehicle was driven to the residence and was later towed to the local dealer. While at the dealer, the cause of the failure was not…
    Owner report to NHTSA, 2026, at 2,300 miles

  2. Transmission

    18 complaints · 40%

    The contact owns a 2025 Kia sorento. The contact stated that while driving approximately 75 MPH, the vehicle lost automotive power and failed to exceed 30 MPH. The contact pulled over to the side of the road to avoid other vehicles. No warning lights were illuminated. The vehicle was towed to a dealer to be diagnosed…
    Owner report to NHTSA, 2026, at 16,386 miles

  3. Fuel system

    16 complaints · 36%

  4. Other or unspecified

    10 complaints · 22%

  5. Electrical

    9 complaints · 20%

  6. Speed control

    4 complaints · 9%

Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.

2025 Kia Sorento Hybrid recalls

  1. Electrical: instrument cluster/panel

    NHTSA 26V046000 · January 26, 2026 · 42,677 vehicles

    Risk: An instrument panel display that fails to show critical safety information, such as the speedometer, tire pressure, or warning lights, increases the risk of a crash.

    Fix: The instrument panel display software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed march 26, 2026. Owners may contact kia customer service at 1-800-333-4542. Kia's number for this recall is sc361. Vehicle identification numbers (vins) involved in this recall will become searchable on NHTSA.gov on february 9, 2026.

    Full defect summary

    Kia america, inc. (kia) is recalling certain 2025 kia k4, 2025-2026 sorento, sorento hybrid, sorento plug-in hybrid electric (phev), 2026 sportage, sportage hybrid, sportage phev, k5, ev9, carnival, and carnival hybrid vehicles. Due to a software error, the instrument panel display may fail. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) numbers 101, "controls and displays" and 138, "tire pressure monitoring system."

  2. Electrical: software

    NHTSA 25V006000 · January 13, 2025 · 74,469 vehicles

    Risk: A loss of headlights and taillights can reduce visibility, increasing the risk of a crash.

    Fix: Dealers will update the bdc software, free of charge. Owner notification letters were mailed february 21, 2025. Owners may contact kia customer service at 1-800-333-4542. Kia's number for this recall is sc331.

    Full defect summary

    Kia america, inc. (kia) is recalling certain 2024-2025 sorento, 2025 sorento hybrid, and 2025 sorento plug-in hybrid vehicles. A software error in the body domain control unit (bdc) may cause a loss of low beam headlights and taillights. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) 108, "lamps, reflective devices, and associated equipment."

Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.

Questions about the 2025 Kia Sorento Hybrid

What are the most common problems with the 2025 Kia Sorento Hybrid?
By NHTSA owner complaints: engine (24 complaints); transmission (18 complaints); fuel system (16 complaints).
How many recalls does the 2025 Kia Sorento Hybrid have?
2 recalls listed by NHTSA, the latest from January 26, 2026 (electrical). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
Is the 2025 a bad year for the Kia Sorento Hybrid?
It is the most complained-about Sorento Hybrid model year since 2000, with 45 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.

Other Kia Sorento Hybrid years

Kia Sorento Hybrid problems by year