KnownCarProblems2014 Mazda CX-9 Problems and Recalls
Owners filed 54 complaints with NHTSA about the 2014 Mazda CX-9, most often about the engine (37% of complaints, typically around 81,000 miles). It is 11th of 17 CX-9 model years by number of complaints and has 3 recalls.
⚠ Safety advisory1 recall for this car came with a do-not-drive warning. See below and check your VIN at nhtsa.gov/recalls.
Most common 2014 Mazda CX-9 problems
Engine
20 complaints · 37%Half of these problems showed up before 81,000 miles. Parts named most often: exhaust system.
I purchased a 2014 Mazda cx nine a year and a half ago. The other day I was driving and I don't know where my fan got really loud so I pulled over and turned up the heat and turned off any AC. All the sun steam started coming out of my engine and the car died. After towing it to the local dealership I was told that I…
The engine sputtered and stopped without warning while driving. It turned out the water pump went out and spilled water internally in the engine. The car has 73,000 miles on it and it appears that this has been happening to other owners of this vehicle routinely, and Mazda has kept this design flaw and safety concern…
Brakes
9 complaints · 17%Half of these problems showed up before 48,000 miles.
First brakes started failing were soft had to pump them to stop in time as to not hit another vehicle. I took my car to my mechanic. He said we needed to replace the master cylinder. Did this now brakes make a whomp whomp sound and push back some. Was told to drive a few days and see if it gets better. Did this and…
Told by dealer that front discs had excessive corrosion @ approx 15k and two plus years. Contacted manufacturer with no assistance offered.
Other or unspecified
9 complaints · 17%I purchased the car with 7,000 miles and since the beginning there has been a humming noise every time I turn the steering wheel to either side. I took it to the dealer and they told me it was a piece of plastic stuck to the control arm. The car continued making the noise only audible on a quiet night and now the car…
When making left turn started hearing a squeal and air conditioner shut off then floor board on front passenger side started filling with water after looking online, apparently many people have had this issue with their Mazda cx9. It is caused by the drain to your air conditioner getting clogged multiple videos are…
Transmission
7 complaints · 13%We were on a city road uphill and driving to a friends home. Our Mazda CX-9 grand touring made a rattling noise, released a lot of white smoke, and lost acceleration. I immediately pulled the car on the shoulder and a by passer stopped his car on opposite shoulder and analyzed the situation and shouted move your…
Noticed burning smell coming from underside of vehicle and oil-like substance on floor of garage after driving. Took to the dealer and was informed that the transfer case failed and was leaking fluid on exhaust system. Research indicates this is a known design issue in multiple year models of Mazda vehicles and I feel…
Fuel system
5 complaints · 9%Suspension
5 complaints · 9%The contact owns a 2014 Mazda CX-9. While driving various speeds, the brake pedal was depressed and a bumping noise was heard from the front suspension. The vehicle was taken to an independent mechanic where it was diagnosed that the ball joint and lower control arm corroded and needed to be replaced. The vehicle was…
Vehicle had a loud grinding/growing sound took it to the dealer in october 2018 replaced right front wheel bearing, same issue took to dealer replaced left front wheel bearing in may 2019, same issue replaced left front wheel bearing again december of 2019, same issue replaced right rear wheel bearing march 2020
Visibility and wipers
4 complaints · 7%Parts named most often: glass, side/rear, sun/moon roof assembly.
While driving on the road my sunroof exploded. I thought at first a rock hit, but after inspecting it the glass blew outward. Shards of glass are all over my wife , childseats, interior, and myself.
Seats
3 complaints · 6%I purchased the car with 7,000 miles and since the beginning there has been a humming noise every time I turn the steering wheel to either side. I took it to the dealer and they told me it was a piece of plastic stuck to the control arm. The car continued making the noise only audible on a quiet night and now the car…
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2014 Mazda CX-9 recalls
Air bags: inflator module
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Fix: Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate inflator, free of charge. The recall began november 9, 2018. Owners may contact mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 1317f.
Full defect summary
Mazda north american operations (mazda) is recalling certain 2014-2015 mazda cx-9 vehicles sold, or ever registered in the states of alabama, california, florida, georgia, hawaii, louisiana, mississippi, south carolina, texas, puerto rico, american samoa, guam, the northern mariana islands (saipan), and the u.s. Virgin islands or "zone a." additionally, unless covered in "zone a," mazda is recalling certain 2011-2013 mazda6, 2011-2012 cx-7, and 2011-2015 cx-9 sold, or ever registered in the states of arizona, arkansas, delaware, illinois, indiana, kansas, kentucky, maryland, missouri, nebraska, nevada, new jersey, new mexico, north carolina, ohio, oklahoma, pennsylvania, tennessee, virginia, west virginia and the district of columbia, or "zone b." additionally, unless covered in zone a or zone b, mazda is recalling certain 2010-2013 mazda6, 2010-2012 cx-7, and 2010-2015 cx-9 vehicles eve
Steering
Risk: If the steering knuckle separates from the strut assembly, it can cause a loss of steering control, increasing the risk of a crash.
Fix: Mazda will notify owners, and dealers will inspect the lower mounting nuts and bolts that secure the front strut assembly to the steering knuckle. If the bolts are loose, they will be replaced and then correctly tightened, free of charge. The recall is expected to begin may 20, 2016. Owners may contact mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9316d.
Full defect summary
Mazda north american operations (mazda) is recalling certain model year 2016 cx-3 vehicles manufactured june 1, 2015, to december 2, 2015, 2013-2014 mazda2 vehicles manufactured july 3, 2013, to august 8, 2014, 2014-2016 cx-5 vehicles manufactured january 19, 2013, to december 2, 2015, and 2013-2015 cx-9 vehicles manufactured december 6, 2012, to july 31, 2015. The lower mounting nuts and bolts that attach the front strut assembly to the steering knuckle may loosen, allowing the steering knuckle to separate.
Suspension: lower ball joint
Risk: Over time, the ball joint corrosion may result in the front lower control arm separating from the ball joint, causing a loss of steering control and increasing the risk of a crash.
Fix: Mazda will notify owners, and dealers will replace both the left and right lower control arms, free of charge. The recall began on september 14, 2015. The recall will begin with model year 2007-2009 vehicles registered in connecticut, delaware, illinois, indiana, iowa, kentucky, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, virginia, washington d.c., west virginia, and wisconsin. The second phase will be for model year 2010-2014 vehicles in the same states. Finally, all remaining vehicles will be r
Full defect summary
Mazda north american operations (mazda) is recalling certain model year 2007-2014 cx-9 vehicles manufactured october 24, 2006, to december 28, 2013. The affected vehicles have front suspension ball joints that may corrode from water leaking into the fitting.
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
NHTSA defect investigations
Lower ball joint separation
Summary
In an july 7,2015 letter to NHTSA, mazda identified a safety defect that could result in lower ball joint separation in approximately 193,484 model year (my) 2007 through 2014 mazda cx-9 vehicles (NHTSA recall no. 15v-451,mazda 8515g).mazda indicated that damage to the ball joint boot may allow water to enter the front suspension ball joint fitting during use which may result in premature ball joint wear and a progressively looser joint.in january 2014, mazda implemented redesigned lower control arms in production vehicles to improve the durability of the lower ball joints.the redesign involved changing the shape of the top surface of the ball joint boot cover and adding a suspension plate t
Questions about the 2014 Mazda CX-9
- What are the most common problems with the 2014 Mazda CX-9?
- By NHTSA owner complaints: engine (20 complaints, typically around 81,000 miles); brakes (9 complaints, typically around 48,000 miles); other or unspecified (9 complaints).
- How many recalls does the 2014 Mazda CX-9 have?
- 3 recalls listed by NHTSA, the latest from October 12, 2018 (air bags). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2014 a bad year for the Mazda CX-9?
- It is 11th of 17 CX-9 model years by number of complaints, with 54 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.