KnownCarProblems2016 Mazda CX-9 Problems and Recalls
Owners filed 107 complaints with NHTSA about the 2016 Mazda CX-9, most often about the engine (66% of complaints, typically around 50,000 miles). It is 6th of 17 CX-9 model years by number of complaints.
Complaints107
Recalls0
Crashes reported3
Fires reported1
Injuries reported3
Most common 2016 Mazda CX-9 problems
Engine
71 complaints · 66%Half of these problems showed up before 50,000 miles.
Fails to accelerate and change gears. This has been happening since we purchased the vehicle. It has been back to the dealership multiple time and has not been resolved. They are unable to find anything wrong. The engine is a 2.5 l turbo. This happens unexpectedly while driving making it hard to get on to the highway…
In 2017, my car shut off two times, without warning, one time at a stop light and again on the highway going 70mph. We were accelerating at the stop light when it shut off and then driving on the highway. Took the car to the dealership and 72 codes came up. They said it was the dvd players (that they sold and…
Electrical
14 complaints · 13%Half of these problems showed up before 24,000 miles.
In 2017, my car shut off two times, without warning, one time at a stop light and again on the highway going 70mph. We were accelerating at the stop light when it shut off and then driving on the highway. Took the car to the dealership and 72 codes came up. They said it was the dvd players (that they sold and…
The infotainment screen containing the backup camera goes blank . The car has 16000 miles on it and has had this problem since new. The dealer has the car multiple times and has not fixed the problem. Research on the internet reveals that there is a major issue with many Mazda vehicles. This problem happens on startup…
Brakes
11 complaints · 10%Half of these problems showed up before 40,000 miles.
I was driving on the interstate and the TPMS warning came on. I pull off the interstate and park. There is smoke coming from the right rear wheel and the center of the wheel is extremely hot, too hot to touch. I can feel the heat from about a foot away. There is metal pining and groaning as it cools down, the tire is…
Both rear brakes locked up on separate occasion while driving on the freeway at about 70 MPH. Each time the brake engaged themselves and locked onto the disk/rotor. This caused the pads to burn up and produce a larger quantity of smoke. On one occasion the rotor became red hot, flame was visible, lots of smoke was…
Transmission
9 complaints · 8%The push button on/off switch does not protect against turning the vehicle off if transmission is accidentally left in any position other than 'p'. For example its possible to put the transmission in 'r' and turn the vehicle off. For a busy parent (target demographic of this vehicle), this is very dangerous. If on an…
Driver stopped vehicle in a driveway with minimal slope, shifted the vehicle in park, turned off the vehicle and exited. Driver proceeded to rear passenger door to retrieve 1 year old from car seat. After retrieving child from car seat, driver felt rear passenger door pushing into her leg, back and head. Vehicle…
Fuel system
8 complaints · 8%Half of these problems showed up before 32,000 miles. Parts named most often: delivery.
In 2017, my car shut off two times, without warning, one time at a stop light and again on the highway going 70mph. We were accelerating at the stop light when it shut off and then driving on the highway. Took the car to the dealership and 72 codes came up. They said it was the dvd players (that they sold and…
While driving the car in the 287 interstate highway in new jersey, I got the check engine light out of the blue and the car started decelerating in the high speed lane. Luckily I was able to manage and get the car to the road side shoulder. I was not able to start the car after this incident. We had to tow the car to…
Other or unspecified
6 complaints · 6%The push button on/off switch does not protect against turning the vehicle off if transmission is accidentally left in any position other than 'p'. For example its possible to put the transmission in 'r' and turn the vehicle off. For a busy parent (target demographic of this vehicle), this is very dangerous. If on an…
When driving at 35-50 MPH, my 2016 Mazda CX-9 periodically brakes suddenly while driving to a scrubbing forceful stop tossing things off the back seat, placing me in danger of a rear-end collision. Sometimes a very quick beeping sound is made, "b-r-a-k-e" appears on the panel in large letters --- then the car…
Body and structure
4 complaints · 4%Parts named most often: body.
I was t-boned on passenger side of my Mazda cx9 air bags did not work on my Mazda.other vehicle air bags did go off.I was traveling about 45 MPH when other car plowed into mine.
Driver stopped vehicle in a driveway with minimal slope, shifted the vehicle in park, turned off the vehicle and exited. Driver proceeded to rear passenger door to retrieve 1 year old from car seat. After retrieving child from car seat, driver felt rear passenger door pushing into her leg, back and head. Vehicle…
Wheels and tires
4 complaints · 4%I heard a pinging sound coming from one of the wheels. When I got out and looked, I discovered the wheels are beginning to flake and degrade. I contacted Mazda customer service and was told I would have to cover the cost of replacement as the vehicle is out of warranty.
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2016 Mazda CX-9 recalls
NHTSA lists no recalls for this model year.
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
Questions about the 2016 Mazda CX-9
- What are the most common problems with the 2016 Mazda CX-9?
- By NHTSA owner complaints: engine (71 complaints, typically around 50,000 miles); electrical (14 complaints, typically around 24,000 miles); brakes (11 complaints, typically around 40,000 miles).
- How many recalls does the 2016 Mazda CX-9 have?
- NHTSA lists no recalls for the 2016 Mazda CX-9. Check your VIN at nhtsa.gov/recalls in case one is issued later.
- Is the 2016 a bad year for the Mazda CX-9?
- It is 6th of 17 CX-9 model years by number of complaints, with 107 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.