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2020 Mercedes-Benz Glb 250 Problems and Recalls
Owners filed 54 complaints with NHTSA about the 2020 Mercedes-Benz Glb 250, most often about the body and structure (26% of complaints, typically around 28,500 miles). It is the most complained-about Glb 250 model year since 2000 and has 20 recalls.
Most common 2020 Mercedes-Benz Glb 250 problems
Body and structure
14 complaints · 26%Half of these problems showed up before 28,500 miles. Parts named most often: body.
The contact owns a 2020 Mercedes-Benz glb250. The contact stated that the rear tailgate of the vehicle would not raise above 10-12 inches. The contact stated that the check engine warning light was illuminated. The contact was relating the failure to NHTSA campaign number: 21v231000 (structure). The vehicle was taken…
The contact owns a 2020 Mercedes-Benz glb250. The contact stated while opening the trunk of the vehicle, the rear spoiler detached from the vehicle. The vehicle was taken to the dealer, where it was diagnosed that the rear spoiler needed to be replaced. The vehicle was not repaired. The contact related the failure to…
Other or unspecified
11 complaints · 20%On friday 7/17/2020 aroundnoon, I wasdriving mymb glb that was bought lessthan90 days ago when suddenly the dashboard went blank. I could not see speed, gas gages or any other safety features that would be on the dash. I was basically blinded. I called mercedes 911 after stopping the car. We tried to factory reset the…
Electrical
10 complaints · 19%Half of these problems showed up before 1,500 miles.
The control module for the air conditioning that tells the air when to turn on and off isn't working. Mine went out at 1200 miles. Brand new model 2020 january. There are 120 computers on this vehicle
On friday 7/17/2020 aroundnoon, I wasdriving mymb glb that was bought lessthan90 days ago when suddenly the dashboard went blank. I could not see speed, gas gages or any other safety features that would be on the dash. I was basically blinded. I called mercedes 911 after stopping the car. We tried to factory reset the…
Engine
6 complaints · 11%On 3/23/2021, my Glb 250 started experiencing electrical and engine issues after I had been stopped at a railroad crossing for 15 minutes with the engine running and the car in park. Once the train passed and I was able to drive, my instrument panel started lighting up with every possible warning light and additional…
Suspension
6 complaints · 11%The contact owns a 2020 mercedes benz glb250. The contact stated that while her husband was driving at approximately 45 MPH and merged to the left, the driver was losing control of the steering and crashed into the meridian. The contact noticed that the front axle fractured and detached from the vehicle. A police…
Fuel system
5 complaints · 9%The contact owns a 2020 Mercedes-Benz glb250. The contact stated that there was an abnormally strong smell of gasoline inside of the vehicle. While the contact's son was about to enter the vehicle, he became aware of a large amount of gasoline leaking from the vehicle. The contact had the vehicle towed to…
The contact owns a 2020 Mercedes-Benz glb250. The contact stated while driving at approximately 30 MPH the vehicle had started shaking as if the engine was going to stall. The contact stated the check engine light was illuminated. The contact pulled over and stopped the vehicle, when she restarted the vehicle it had…
Air bags
4 complaints · 7%Left curtain airbag malfunction light. The car was taken to the dealer and the airbag was replaced. After taking the car back the left curtain airbag malfunction light came on again.
Four weeks ago I turned on my car and saw a warning light that said "leftside curtain airbag malfunction". I immediately called the mercedes 800 number and they transferred me to my local service center. I took it in and the guy was super nice, they provided me with a loaner and he said he would call me when the work…
Steering
4 complaints · 7%The contact owns a 2020 mercedes benz glb250. The contact stated that while her husband was driving at approximately 45 MPH and merged to the left, the driver was losing control of the steering and crashed into the meridian. The contact noticed that the front axle fractured and detached from the vehicle. A police…
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2020 Mercedes-Benz Glb 250 recalls
Doors and locks: lock
Risk: A vehicle rollaway increases the risk of a crash or injury.
Fix: Dealers will replace the driver's door lock, free of charge. Owner notification letters are expected to be mailed september 18, 2026. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Owners may contact mbusa customer service at 1-800-367-6372. Vehicle identification numbers (vins) involved in this recall will be searchable on NHTSA.gov beginning july 31, 2026.
Full defect summary
Mercedes-benz USA, llc (mbusa) is recalling certain 2020-2021 cla, 2019-2022 a-class, 2022-2023 c-class, 2024 cle, 2020-2026 gla/glb, and 2023-2024 glc vehicles. Please refer to mbusa's recall report for specific model information. The micro-switch in the driver's door lock may corrode and fail to detect an open door, preventing the electronic parking brake or "auto-park" feature from engaging automatically. This may result in a vehicle rollaway.
Brakes: pads
Risk: Driving with worn brake pads can reduce braking ability, increasing the risk of a crash.
Fix: Dealers will install an inspection gauge and provide supplemental owner's manual information, free of charge. Owner notification letters were mailed on february 29, 2024. Owners may contact mbusa customer service at 1-800-367-6372.
Full defect summary
Mercedes-benz USA, llc (mbusa) is recalling certain 2019-2020 a220, 2020 cla250, glb250, amg a35, amg cla45, amg cla35, and 2021 gla250 vehicles. The vehicles may not be equipped with an inspection gauge to check the wear of the rear brake pads. In addition, information for using this inspection gauge might not be included in the owner's manual. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 135, "light vehicle brake systems."
Infotainment and connectivity: auto crash notification
Risk: A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Fix: The communication module software will be updated through an over-the-air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed july 8, 2022. Owner notification letters will be mailed in phases, on july 8, 2022, may 17, 2024, july 29, 2024, and september 27, 2024. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's numbers are for this recall is 2022060005 and 2023110006.
Full defect summary
Mercedes-benz USA, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles. Please refer to mbusa's recall report for specific vehicle model details. An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.
Backup camera: display function
Risk: An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.
Fix: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed july 15, 2022. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for this recall is 2022060007.
Full defect summary
Mercedes-benz USA, llc (mbusa) is recalling certain 2018-2021 cla-class, gle/gls-class, a-class, c-class, e-class, e-class coupe/convertible, gla/glb-class, glc-class, and cls-class vehicles. Please refer to mbusa's recall report for specific vehicle model details. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 111, "rear visibility."
Suspension: front
Risk: Front axle carrier failure may result in a loss of steering control, increasing the risk of a crash.
Fix: Dealers will inspect and replace the integral carrier, as necessary, free of charge. Owner notification letters were mailed july 29, 2022. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for this recall is 2022070009.
Full defect summary
Mercedes-benz USA, llc. (mbusa) is recalling certain 2021 amg glb35, 2019-2020 a220, and 2020 glb250 vehicles. The integral carrier that supports the front axle may corrode, causing it to fail.
Fuel system: injectors
Risk: A fuel leak in the presence of an ignition source, such as hot engine or exhaust components, can increase the risk of a fire.
Fix: Dealers will replace the fuel rail and fuel injectors, free of charge. Owner notification letters were mailed april 22, 2022. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for the recall is 2022030003.
Full defect summary
Mercedes-benz USA, llc (mbusa) is recalling certain 2019 amg g63, c300, e300, g550, amg gt63, amg gt53, 2019-2020 a220, gla250, glc300, 2016 c300, 2020 amg a35, amg c43, amg c63, cla250, e350, e450, glb250, gle450, gls450, gls580, s560, and sl550 vehicles equipped with a gasoline engine. During the manufacturing process, particles may have been trapped between the fuel rail and injectors, which can cause a fuel leak.
Air bags: software
Risk: Air bags and seat belts that do not function properly can increase the risk of injury in a crash.
Fix: Dealers will update the air bag control unit software, free of charge. Owner notification letters were mailed on september 17, 2021. Owners may contact mbusa customer service at 1-800-367-6372.
Full defect summary
Mercedes-benz USA, llc. (mbusa) is recalling certain 2020 glb250 vehicles. In the event of a crash, the air bag control unit software may not activate the front seat belts and front passenger air bag properly.
Electrical: accesory power outlet/jack/port/usb/sae/cigarette lighter
Risk: Excessive voltage through the accessory power outlet to a connected device can increase the risk of a fire.
Fix: Dealers will inspect and replace the voltage converter, as necessary, free of charge. Owner notification letters were mailed on september 3, 2021. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for this recall is 2021080005.
Full defect summary
Mercedes-benz USA, llc (mbusa) is recalling certain 2020 glb 250 vehicles. The accessory power outlet for the second-row seating may have excessive voltage due to an incorrect voltage converter socket.
Lights: headlights
Risk: Incorrectly adjusted headlights may reduce visibility, increasing the risk of a crash.
Fix: Dealers will replace the LED headlights, free of charge. Interim letters notifying owners of the safety risk were mailed august 13, 2021. A second notice will be sent once the remedy is available. Owner notification letters were mailed january 2022. Owners may contact mbusa customer service at 1-800-367-6372.
Full defect summary
Mercedes-benz llc (mbusa) is recalling certain 2018-2020 c300, 2019-2020 a220, amg c43, amg c63, 2020 gle580, glb250, 2020-2021 gle450, gle350, 2021 amg gle63, and amg gle53 vehicles. The LED headlights may have been incorrectly adjusted during a vehicle repair. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 108, "lamps, reflective devices, and associated equipment."
Air bags: cushion
Risk: An air bag that does not deploy properly during a crash can increase the risk of injury.
Fix: Dealers will replace the front passenger air bag module, free of charge. Owner notification letters were mailed july 16, 2021. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for this recall is 2021060011.
Full defect summary
Mercedes-benz USA, llc (mbusa) is recalling certain 2020 glb250 vehicles. The front passenger air bag inflator and cushion may be improperly attached inside the air bag module, which could result in the air bag cushion tearing upon deployment.
Air bags: curtain
Risk: Air bags that do not deploy as intended can increase the risk of injury.
Fix: Dealers will replace the side curtain air bags, free of charge. Owner notification letters were mailed on september 24, 2021. Owners may contact mbusa customer service at 1-800-367-6372.
Full defect summary
Mercedes-benz USA, llc (mbusa) is recalling certain 2020 glb250 vehicles. The side curtain air bags may not deploy properly during a crash.
Body and structure: structure
Risk: Either a blank instrument cluster display or an engine stall can increase the risk of a crash.
Fix: Dealers will seal the vehicle body in the wheel well area and inspect the front foot wells for water intrusion, repairing as necessary, free of charge. Owner notification letters were mailed july 20, 2021. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for this recall is 2020070009.
Full defect summary
Mercedes-benz USA, llc (mbusa) is recalling certain 2020 glb250 vehicles. Water may enter through the wheel well area into the front occupant foot wells, potentially damaging certain electrical components. This may result in the instrument cluster going blank, an engine stall while driving, or the vehicle may not start.
Backup camera: camera
Risk: A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.
Fix: The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed beginning june 28, 2021. Owners may contact mbusa customer service at 1-800-367-6373. Mbusa's number for this recall is 2021050012.
Full defect summary
Mercedes-benz USA, llc (mbusa) is recalling certain 2019-2021 cla-class, gle/gls-class, a-class, e-class, e-class coupe and convertible, gla/glb-class, glc-class, cls-class, and amg gt-class 4-door coupe vehicles. Please refer to mbusa's recall report for specific vehicle model details. The mbux multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 111, "rear visibility."
Body and structure: body
Risk: Detached wheel arch covers can create a road hazard, increasing the risk of a crash or injury.
Fix: Mbusa will notify owners, and dealers will check the installation of the front wheel arch covers and correct them as necessary, free of charge. Owner letters were mailed may 21, 2021. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for this recall is 2021040015.
Full defect summary
Mercedes-benz USA, llc (mbusa) is recalling certain 2020-2021 glb250 vehicles. The wheel arch covers on the front fenders might not have been installed correctly, allow them to detach.
Body and structure: tailgate
Risk: Detached spoilers can create a road hazard, increasing the risk of a crash or injury.
Fix: Mbusa will notify owners, and dealers will inspect and, if necessary, replace the side spoilers, free of charge. Owner letters were mailed july 2, 2021. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for this recall is 2021050009.
Full defect summary
Mercedes-benz USA, llc (mbusa) is recalling certain 2021 glb35 amg, and 2020-2021 glb250 vehicles. The side spoilers on the tailgate might not have been installed correctly, allowing them to detach.
Infotainment and connectivity: auto crash notification
Risk: Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Fix: Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began march 12, 2021. Owners may contact mbusa customer service at 1-877-762-8267. Mbusa's number for this recall is 2021020025.
Full defect summary
Mercedes-benz USA, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles. Please refer to the part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.
Air bags: side/window
Risk: In the event of a crash that deploys the window air bag, the catch strap could disconnect and increase the risk of injury.
Fix: Mbusa will notify owners, and dealers will check the mounting of the window air bag and correct it as necessary, free of charge. The recall began october 30, 2020. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for this recall is 2020100010.
Full defect summary
Mercedes-benz USA, llc. (mbusa) is recalling certain 2020 glb 250 vehicles. The window air bag in the a-pillar area may not be mounted correctly, affecting its performance. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 226, "ejection mitigation."
Seats: mid/rear assembly
Risk: If the second row seat is not locked into place, there could be an increased risk of injury to the seat occupants in a crash.
Fix: Mbusa will notify owners, and dealers will inspect the installation of the second row seat and correct it, if necessary, free of charge. The recall began october 23, 2020. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for this recall is 2020090020.
Full defect summary
Mercedes-benz USA, llc. (mbusa) is recalling certain 2020 glb250 vehicles. The second row seat may not be correctly aligned within the seat track on one side, possibly causing the seat to not lock properly into place.
Body and structure: body
Risk: If the spoiler detaches while driving, it can become a road hazard, increasing the risk of a crash.
Fix: Mbusa will notify owners, and dealers will inspect the rear spoiler and replace it, if necessary, free of charge. The recall began october 23, 2020. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for this recall is 2020090006.
Full defect summary
Mercedes-benz USA, llc. (mbusa) is recalling certain 2020 glb250 vehicles. The rear spoiler above the tailgate may not have been welded correctly. This could result in parts of the spoiler detaching from the vehicle.
Body and structure: structure
Risk: Either a blank instrument cluster display or an engine stall can increase the risk of a crash.
Fix: Mbusa will notify owners, and dealers will seal the vehicle body in the wheel well area and inspect the front foot wells for water intrusion, repairing as necessary, free of charge. The recall began july 31, 2020. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for this recall is 2020070009.
Full defect summary
Mercedes-benz USA, llc. (mbusa) is recalling certain 2020 glb 250 vehicles. Water may enter through the wheel well area into the front occupant foot wells, potentially damaging certain electrical components. This may result in the instrument cluster going blank, or an engine stall while driving without the ability to restart the vehicle.
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
Questions about the 2020 Mercedes-Benz Glb 250
- What are the most common problems with the 2020 Mercedes-Benz Glb 250?
- By NHTSA owner complaints: body and structure (14 complaints, typically around 28,500 miles); other or unspecified (11 complaints); electrical (10 complaints, typically around 1,500 miles).
- How many recalls does the 2020 Mercedes-Benz Glb 250 have?
- 20 recalls listed by NHTSA, the latest from July 24, 2026 (doors and locks). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2020 a bad year for the Mercedes-Benz Glb 250?
- It is the most complained-about Glb 250 model year since 2000, with 54 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.
Other Mercedes-Benz Glb 250 years
- 2020
- 2021