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2019 Mercedes-Benz Glc 300 Problems and Recalls
Owners filed 47 complaints with NHTSA about the 2019 Mercedes-Benz Glc 300, most often about the electrical (30% of complaints). It is 8th of 11 Glc 300 model years by number of complaints and has 12 recalls.
Most common 2019 Mercedes-Benz Glc 300 problems
Electrical
14 complaints · 30%Parts named most often: ignition.
The contact owns a 2019 Mercedes-Benz glc300. The contact stated while driving 90 MPH, he received a message displaying "key fob not detected," and the vehicle suddenly lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were…
Other or unspecified
12 complaints · 26%Engine
11 complaints · 23%Transmission
5 complaints · 11%The contact owns a 2019 Mercedes-Benz glc300. The contact stated that while stopped at a stoplight on a hill, the vehicle rolled backwards. The contact stated that the brake pedal was depressed to stop the vehicle from rolling backwards, preventing the vehicle from hitting the vehicle behind. The contact stated that…
The contact owns a 2019 Mercedes-Benz glc300. The contact stated that while shifting from reverse to drive, the vehicle stalled and remained in neutral. After the vehicle stalled, the vehicle took approximately 8 minutes before the vehicle could be shifted into drive. Once in drive, the vehicle would jerk and shift to…
Body and structure
5 complaints · 11%Parts named most often: body.
The contact owns a 2019 Mercedes-Benz Glc 300. The contact stated that while driving 60 MPH, there was an abnormal cracking sound coming from the roof. The contact stated that upon arriving to the destination and parking the vehicle, the contact became aware that the panoramic roof panel had detached. The dealer was…
Visibility and wipers
4 complaints · 9%Parts named most often: sun/moon roof assembly, power window devices and controls.
The contact owns a 2019 Mercedes-Benz glc300. The contact stated while driving 25-30 MPH in the rain, the front driver's side window became foggy, and the front driver's side window power switch button was depressed to roll down the window to clear the fog; however, the switch fractured in her hand. The manufacturer…
The contact owns a 2019 Mercedes-Benz glc300. The contact stated that while driving 65 MPH on the interstate, the sunroof suddenly shattered into pieces and flew off the vehicle. The vehicle was driven to a dealer but was not repaired. The manufacturer was notified of the failure. The failure mileage was 106,706.
Infotainment and connectivity
3 complaints · 6%Fuel system
3 complaints · 6%
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2019 Mercedes-Benz Glc 300 recalls
Lights: headlights
Risk: Incorrectly aimed headlights can reduce the visibility of oncoming traffic, increasing the risk of a crash.
Fix: Dealers will inspect the headlight adjustment and correct it if necessary, free of charge. Owner notification letters were mailed february 23, 2024. Owners may contact mbusa customer service at 1-800-367-6372.
Full defect summary
Mercedes-benz USA, llc (mbusa) is recalling certain 2019-2022 glc 300, 2020 glc 350e, and 2020-2022 amg glc 43 vehicles. The headlights may be incorrectly adjusted too high and create a glare for oncoming traffic. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 108, "lamps, reflective devices, and associated equipment."
Body and structure: roof and pillars
Risk: A detached roof panel can become a road hazard, increasing the risk of a crash.
Fix: Dealers will replace the front panel, free of charge. Owner notification letters were mailed on august 2, 2024. Owner notification letters will be mailed in phases, on, march 22,2024, and august 2, 2024. Owners may contact mbusa customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 21v-197.
Full defect summary
Mercedes-benz USA, llc (mbusa) is recalling certain 2014-2020 c-class, cla, gla, s-class, glc, and gle vehicles. Please refer to mbusa's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.
Infotainment and connectivity: auto crash notification
Risk: A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Fix: The communication module software will be updated through an over-the-air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed july 8, 2022. Owner notification letters will be mailed in phases, on july 8, 2022, may 17, 2024, july 29, 2024, and september 27, 2024. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's numbers are for this recall is 2022060005 and 2023110006.
Full defect summary
Mercedes-benz USA, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles. Please refer to mbusa's recall report for specific vehicle model details. An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.
Fuel system: injectors
Risk: A fuel leak in the presence of an ignition source, such as hot engine or exhaust components, can increase the risk of a fire.
Fix: Dealers will replace the fuel rail and fuel injectors, free of charge. Owner notification letters were mailed april 22, 2022. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for the recall is 2022030003.
Full defect summary
Mercedes-benz USA, llc (mbusa) is recalling certain 2019 amg g63, c300, e300, g550, amg gt63, amg gt53, 2019-2020 a220, gla250, glc300, 2016 c300, 2020 amg a35, amg c43, amg c63, cla250, e350, e450, glb250, gle450, gls450, gls580, s560, and sl550 vehicles equipped with a gasoline engine. During the manufacturing process, particles may have been trapped between the fuel rail and injectors, which can cause a fuel leak.
Body and structure: roof and pillars
Risk: The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.
Fix: Mercedes-benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge. Owner notification letters were mailed on september 3, 2021 and october 26, 2021. Owners may contact mbusa customer service at 1-800-367-6372.
Full defect summary
Mercedes-benz USA, llc (mbusa) is recalling certain 2017-2020 c300 coupe, c43 coupe amg, c43 amg, 2015-2020 c300, gla250, 2016-2018 c350e, cla45 coupe amg, 2015 c400, s65 amg, 2015-2019 c63 amg, 2016 c450, 2015-2016 gla45 amg, s600, 2016-2020 glc300, 2017-2019 glc43 amg, gle43 coupe amg, 2014-2019 cla250 coupe, 2014-2015 cla45 amg, 2018 glc63 amg, 2014-2017 s550, 2018-2020 s450, 2016-2019 gle63 coupe amg, 2016 gle450 coupe, 2014-2020 s63 amg, 2018-2019 s560, and 2019 glc350e vehicles equipped with a panoramic sunroof. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair.
Infotainment and connectivity: auto crash notification
Risk: A disabled ecall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Fix: Mbusa will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began march 31, 2021. Letters for the owners of the 9 additional vehicles were mailed july 9, 2021. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for this recall is 2021030005.
Full defect summary
Mercedes-benz USA, llc (mbusa) is recalling certain 2017-2019 c300, e300, 2018-2020 cla250, 2020 cls450, amg e53, amg gt53, gle450, 2018 amg e63, amg gta, 2017-2020 gla250, glc300, 2019 glc350, amg glc43, 2017-2018 gle350, 2019 amg glc 43, glc350, gle400, 2017 gls450, s550, c300 cabrio, and 2018-2019 s560 vehicles. On june 18, 2021, an additional 9 vehicles were added, including certain 2021 gla250, glc300, 2018 s450, e400, and 2017 cla250 vehicles. The communication module might have been inadvertently deactivated during a service visit, which could have disabled the emergency call (ecall) function.
Infotainment and connectivity: auto crash notification
Risk: Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Fix: Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began march 12, 2021. Owners may contact mbusa customer service at 1-877-762-8267. Mbusa's number for this recall is 2021020025.
Full defect summary
Mercedes-benz USA, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles. Please refer to the part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.
Equipment: labels
Risk: If an air bag label is in a foreign language, an occupant may not be aware of the risks to children sitting in the front seat, increasing the risk of injury in the event of a crash.
Fix: Mbusa will notify owners, and dealers will inspect the air bag warnings and replace them, as necessary, free of charge. The recall began march 3, 2020. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for this recall is 2020020014.
Full defect summary
Mercedes-benz USA, llc. (mbusa) is recalling certain 2019 glc 300 4matic coupe, amg glc 43 coupe, amg glc 43, amg glc 63, glc 300, glc 350e 4matic, glc300 4matic, amg glc 63 coupe, and amg glc 63 s coupe vehicles. The passenger side sun visor may have incorrect air bag warning labels, written in a foreign language. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 208, "occupant crash protection."
Steering: electric power assist system
Risk: A loss of power steering assist would require a greater steering effort to control the vehicle, increasing the risk of a crash.
Fix: Mbusa will notify owners, and dealers will replace the electric power steering control unit, free of charge. The recall began december 20, 2019. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for this recall is 2019110014.
Full defect summary
Mercedes-benz USA, llc. (mbusa) is recalling certain 2019 glc300 and glc300 4matic vehicles. The electrical connection between the power steering electric motor and the control unit may fail, resulting in the loss of electric power steering assist.
Seat belts
Risk: The electric pre-safeâ®-function and the seat belt pretensioners may not deploy during a crash, increasing the risk of injury.
Fix: Mbusa will notify owners, and dealers will inspect the front seat belt buckles, replacing them as necessary, free of charge. The recall began march 13, 2020. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for this recall is 2020020017.
Full defect summary
Mercedes-benz USA, llc. (mbusa) is recalling certain 2018 e400 wagon 4matic, e400 4matic, e43 amg 4matic, 2018-2019 e63s amg 4matic wagon, e63 amg 4matic wagon, e300, e300 4matic, glc63s coupe amg 4matic, 2019 cls450, cls450 4matic, cls53 amg 4matic, e450 wagon, e53 amg 4matic, glc300, glc63 amg coupe 4matic, g550 4matic, g63 amg, glc300 coupe 4matic, glc300 4matic, glc350e 4matic, glc43 amg coupe 4matic, glc43 amg 4matic, glc63 amg 4matic, gt63 amg four-door 4matic, and gt63s amg four-door 4matic vehicles. Although correctly fastened, the front seat belts may be inaccurately detected as being unfastened, which may cause the electric pre-safeâ®-function and the pretensioner to be deactivated.
Air bags: occupant classification
Risk: If the passenger air bag is incorrectly displayed as 'on' when it is not, a front seat passenger may be unaware that the air bag will not deploy in the event of a crash, increasing their risk of injury.
Fix: Mbusa will notify owners, and dealers will update the audio head unit software, free of charge. The recall began january 3, 2019. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for this recall is 2018120009.
Full defect summary
Mercedes-benz USA, llc (mbusa) is recalling certain 2018 c300 cabriolet, c300 coupe, c300 4matic cabriolet, c300, c300 4matic coupe, c300 4matic, c43 amg cabriolet, c43 amg coupe, c63 s amg cabriolet, c350e plug-in hybrid, c63 amg cabriolet, c63 amg coupe, c63 s amg coupe, c63 amg, c63 s amg, 2018-2019 glc300 4matic coupe, glc300, glc63 amg coupe, glc300 4matic, glc350e plug-in hybrid, glc43 amg coupe, glc43 amg, glc63 s amg coupe, and glc63 amg vehicles equipped with audio 20 head units and automatic child seat recognition. The status of the passenger side air bag may not display correctly.
Steering: electric power assist system
Risk: A loss of electric power steering assist can increase the risk of a crash.
Fix: Mbusa will notify owners, and dealers will replace the steering unit, free of charge. The recall began june 7, 2019. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for this recall is 2019040007.
Full defect summary
Mercedes-benz USA, llc (mbusa) is recalling certain 2019 glc300 vehicles. An internal sensor within the electric power steering unit may fail, deactivating the power steering assist.
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
NHTSA defect investigations
Front roof panel detachment
Summary
On january 8, 2021, after ongoing review with mercedes benz, the national highway traffic safety administration (NHTSA) office of defects investigation (odi) opened pe21-001 to assess allegations of front roof panel detachments while driving at highway speeds in certain 2015 mercedes-benz (mercedes) c-class vehicles.the subject front roof panel is a stationary panel composed of polycarbonate and is attached to the vehicle via adhesive at the time of manufacture. The panel is found on subject vehicles equipped with panoramic sunroofs. Over time, the subject panels may exhibit cosmetic degradation leading to replacement of the panel, a procedure which entails: removal of the old panel and adhe
Questions about the 2019 Mercedes-Benz Glc 300
- What are the most common problems with the 2019 Mercedes-Benz Glc 300?
- By NHTSA owner complaints: electrical (14 complaints); other or unspecified (12 complaints); engine (11 complaints).
- How many recalls does the 2019 Mercedes-Benz Glc 300 have?
- 12 recalls listed by NHTSA, the latest from February 2, 2024 (lights). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2019 a bad year for the Mercedes-Benz Glc 300?
- It is 8th of 11 Glc 300 model years by number of complaints, with 47 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.