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2015 Mercedes-Benz S550 Problems and Recalls
Owners filed 41 complaints with NHTSA about the 2015 Mercedes-Benz S550, most often about the wheels and tires (17% of complaints, typically around 22,500 miles). It is the most complained-about S550 model year since 2000 and has 5 recalls.
Most common 2015 Mercedes-Benz S550 problems
Wheels and tires
7 complaints · 17%Half of these problems showed up before 22,500 miles. Parts named most often: rim.
On 10,2018 I noticed loss of air pressure on the left front tire. After inflating the tire twice, I brought the car to an authorized dealer who told me that there is a crack on the rim. After 5 day's the rim was replaced with a new one. The explanation given to me was that I hit a pot hole. This past week the same…
The contact owns a 2015 Mercedes-Benz S550. While driving, the vehicle began to wobble without warning. The failure occurred twice. The vehicle was taken to a dealer where it was diagnosed that the rims were fractured and needed to be replaced. The vehicle was repaired. Three of the four rims could be repaired, but…
Seat belts
7 complaints · 17%Parts named most often: front.
The contact owns a 2015 mercedes benz S550. While driving at 40 MPH, the contact was involved in a front end collision with another vehicle. The air bags partially deployed and the seat belt did not tighten. A police report was filed. The contact sustained bulging disc and severe nerve damage to the left hand and…
The contact owns a 2015 Mercedes-Benz S550. The contact stated that the rear driver's side seat belt was inoperable. The contact stated that the seat belt failed to retract as designed. The vehicle was taken to the dealer where it was diagnosed with a failed seat belt retractor. The contact was informed that the seat…
Other or unspecified
7 complaints · 17%The rear passenger door on the passenger side indicate that it is locked, and despite this, it can be opened from the outside without a key or remote.
Electrical
5 complaints · 12%Parts named most often: instrument cluster/panel.
Body and structure
5 complaints · 12%Parts named most often: body.
The contact owns a 2015 mercedes benz S550. The contact stated while the vehicle was operated on the highway, another driver lost control of the vehicle and almost caused a side impact accident. The contact pulled the vehicle into the median. When the vehicle was driven back over to the highway, the force caused the…
Visibility and wipers
4 complaints · 10%Parts named most often: sun/moon roof assembly.
Air bags
4 complaints · 10%The contact owns a 2015 mercedes benz S550. While driving at 40 MPH, the contact was involved in a front end collision with another vehicle. The air bags partially deployed and the seat belt did not tighten. A police report was filed. The contact sustained bulging disc and severe nerve damage to the left hand and…
The contact owns a 2015 Mercedes-Benz S550. The contact stated that while operating the vehicle, the air bag warning light remained illuminated, with the message "front drivers air bag malfunction - service required" displayed. The cause of the failure was not yet determined. The manufacturer and local dealer were…
Steering
4 complaints · 10%Parts named most often: electric power assist system.
The steering column went bad. It started making noise, but not warning lights came on. If I had continued to drive it, it probably would have crashed. The car only had approximately 22,000 miles on it.
The contact owns a 2015 Mercedes-Benz S550. The contact stated while parking the vehicle he noticed that the "power steering malfunction" light was illuminated and the vehicle lost power steering functionality. The contact stated that he waited and then restarted the vehicle and the vehicle regained power steering…
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2015 Mercedes-Benz S550 recalls
Body and structure: roof and pillars
Risk: A detached roof panel can become a road hazard, increasing the risk of a crash.
Fix: Dealers will replace the front panel, free of charge. Owner notification letters were mailed on august 2, 2024. Owner notification letters will be mailed in phases, on, march 22,2024, and august 2, 2024. Owners may contact mbusa customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 21v-197.
Full defect summary
Mercedes-benz USA, llc (mbusa) is recalling certain 2014-2020 c-class, cla, gla, s-class, glc, and gle vehicles. Please refer to mbusa's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.
Body and structure: roof and pillars
Risk: The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.
Fix: Mercedes-benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge. Owner notification letters were mailed on september 3, 2021 and october 26, 2021. Owners may contact mbusa customer service at 1-800-367-6372.
Full defect summary
Mercedes-benz USA, llc (mbusa) is recalling certain 2017-2020 c300 coupe, c43 coupe amg, c43 amg, 2015-2020 c300, gla250, 2016-2018 c350e, cla45 coupe amg, 2015 c400, s65 amg, 2015-2019 c63 amg, 2016 c450, 2015-2016 gla45 amg, s600, 2016-2020 glc300, 2017-2019 glc43 amg, gle43 coupe amg, 2014-2019 cla250 coupe, 2014-2015 cla45 amg, 2018 glc63 amg, 2014-2017 s550, 2018-2020 s450, 2016-2019 gle63 coupe amg, 2016 gle450 coupe, 2014-2020 s63 amg, 2018-2019 s560, and 2019 glc350e vehicles equipped with a panoramic sunroof. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair.
Infotainment and connectivity: communication
Risk: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Fix: Mbusa has initiated an over the air (OTA) remote update. Mbusa will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began december 23, 2019. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for this recall is 2019120008.
Full defect summary
Mercedes-benz USA, llc. (mbusa) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (ecall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.NHTSA.gov/odi/rcl/2019/rmisc-19v787-4620.pdf
Electrical: software
Risk: If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.
Fix: Mbusa will notify owners, and dealers will update software in the affected control units, free of charge. The recall began april 21, 2017. Owners may contact mbusa customer service at 1-800-367-6372.
Full defect summary
Mercedes-benz USA, llc (mbusa) is recalling certain 2016 amg gt-s, glc300, cla250 and gle300d 4matic vehicles, 2013 c250, e350 bluetec and g63 amg vehicles, 2008-2014 c300 vehicles, 2013-2014 c300 4matic and ml350 4matic vehicles, 2009 c350 vehicles, 2014 cls550, e350 4matic, e350 coupe 4matic, e350 wagon 4matic, glk350 and sl550 vehicles, 2012 cls550 4matic vehicles, 2012-2016 e350 vehicles, 2016-2017 gl450 4matic vehicles, 2012-2014 ml350 4matic bluetec vehicles, 2015 s550, s550 4matic and c300 4matic sedan vehicles, 2015-2016 c300 sedan vehicles, and 2017 sl63 amg vehicles. Various control units on these vehicles may have been updated with incorrect software, potentially affecting the correct deployment of the air bags in the event of a crash.
Steering: electric power assist system
Risk: If the control unit pins lose connection, there would be a loss of electric power steering assist, increasing the risk of a crash. The increase in pin contact resistance can also increase the risk of a fire, even while the vehicle is parked and ignition is off.
Fix: Mbusa will notify owners, and dealers will replace the electric power steering control unit, free of charge. The recall began october 13, 2017. Owners may contact mbusa customer service at 1-800-367-6372.
Full defect summary
Mercedes-benz USA, llc. (mbusa) is recalling certain model year 2013-2015 sl550, 2013-2014 sl63 amg, 2014-2016 e350, 2014 e350 cabriolet, e350 coupe, 2014-2015 s550, 2015 e350 bluetec, 2015-2016 e400, 2016 e550 coupe, and maybach s600 vehicles manufactured august 23, 2012, to august 14, 2015. The affected vehicles use an electric power steering system that may have improperly soldered contacts inside the control unit, potentially resulting in the power steering system deactivating while driving.
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
NHTSA defect investigations
Front roof panel detachment
Summary
On january 8, 2021, after ongoing review with mercedes benz, the national highway traffic safety administration (NHTSA) office of defects investigation (odi) opened pe21-001 to assess allegations of front roof panel detachments while driving at highway speeds in certain 2015 mercedes-benz (mercedes) c-class vehicles.the subject front roof panel is a stationary panel composed of polycarbonate and is attached to the vehicle via adhesive at the time of manufacture. The panel is found on subject vehicles equipped with panoramic sunroofs. Over time, the subject panels may exhibit cosmetic degradation leading to replacement of the panel, a procedure which entails: removal of the old panel and adhe
Questions about the 2015 Mercedes-Benz S550
- What are the most common problems with the 2015 Mercedes-Benz S550?
- By NHTSA owner complaints: wheels and tires (7 complaints, typically around 22,500 miles); seat belts (7 complaints); other or unspecified (7 complaints).
- How many recalls does the 2015 Mercedes-Benz S550 have?
- 5 recalls listed by NHTSA, the latest from December 15, 2023 (body and structure). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2015 a bad year for the Mercedes-Benz S550?
- It is the most complained-about S550 model year since 2000, with 41 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.
Other Mercedes-Benz S550 years
- 2015