KnownCarProblems2010 Mercury Milan Problems and Recalls
Owners filed 1,003 complaints with NHTSA about the 2010 Mercury Milan, most often about the steering (25% of complaints, typically around 95,000 miles). It is the most complained-about Milan model year since 2000 and has 11 recalls.
⚠ Safety advisory3 recalls for this car came with a do-not-drive warning. See below and check your VIN at nhtsa.gov/recalls.
Most common 2010 Mercury Milan problems
Steering
248 complaints · 25%Half of these problems showed up before 95,000 miles. Parts named most often: electric power assist system.
While traveling at approximately 30 MPH, we heard an alert chime and saw the message "service power steering" and "service advancetrack" on the dashboard. We drove approximately one more mile and then the power steering quit working, causing it to very difficult to steer the vehicle.
Tl contact owns a 2010 Mercury Milan. The contact stated that while driving at approximately 30 MPH, the service advance track and the power steering lights illuminated as the power steering seized. The failure recurred on multiple occasions. The vehicle was taken to a dealer and was not repaired or diagnosed. The…
Speed control
178 complaints · 18%Half of these problems showed up before 50,000 miles. Parts named most often: accelerator pedal.
While at highway speed using cruise control on a slight upgrade, engine suddenly lost power and returned to idle and wrench warning light illuminated. After stopping, it was noted that engine was still running at idle but there was no throttle control. After ignition was shut off for a few minutes, vehicle was…
The contact owns a 2010 Mercury Milan. The contact stated that while traveling 65 MPH the vehicle started to shake violently and then stalled. The vehicle was towed to the dealer who diagnose that the throttle body assembly needed to be replaced. The contact stated that the wrench symbol illuminated on the instrument…
Engine
169 complaints · 17%Half of these problems showed up before 49,500 miles.
The first time this happened I was doing 60 MPH on the freeway an my car lost power an would not accelerate but I could still turn an brake but the engine was stalling an shaking an the wrench light came one. I coasted off the road shut the car off an restarted it after a few minutes an the engine turned over for…
While at highway speed using cruise control on a slight upgrade, engine suddenly lost power and returned to idle and wrench warning light illuminated. After stopping, it was noted that engine was still running at idle but there was no throttle control. After ignition was shut off for a few minutes, vehicle was…
Transmission
149 complaints · 15%Half of these problems showed up before 49,000 miles. Parts named most often: automatic transmission, driveline.
I was entering the interstate at 50 MPH when my car jerked, and lost both acceleration and power. The throttle control/transmission and check engine light came on, so I restarted the car and only the check engine light remained. I was able to exit the interstate and took my car to a auto store to run a check, was told…
Qua daughter driving back and forth to work, vehicle sputters and loses all speed no throttle response. Has to pull over and restart engine then proceed with caution. Unit cuts off every 15 to 20 miles. Ford mechanic says its the throttle body assembly of course it's not under warranty.
Fuel system
138 complaints · 14%Half of these problems showed up before 49,500 miles. Parts named most often: storage.
Leaving work for the day last friday, june 7, 2013 my Mercury Milan went into limp mode, the wrench warning light illuminated on my dash and today I had to have the throttle body assembly replaced. Just last week my husband had to have the same part replaced in his 2010 ford focus ses. Seems to be a problem with all…
Qua daughter driving back and forth to work, vehicle sputters and loses all speed no throttle response. Has to pull over and restart engine then proceed with caution. Unit cuts off every 15 to 20 miles. Ford mechanic says its the throttle body assembly of course it's not under warranty.
Lights
135 complaints · 14%Half of these problems showed up before 48,500 miles. Parts named most often: brake lights, tail lights.
First brake light and tail light on drivers side light up once in awhile did not know was out till friend told me , cost to repair LED light is $400 for part have not repaired yet, while driving at any speed car will shut down to limp mode ,dealer stated $550 to repair and replace throttle body , both are serious…
The exact incident date is unknown. The right tail/brake light does not function at all and the left tail/brake light burns very bright like the brake is depressed but its not. This happens when the headlights are on but they function when the headlights are turned off although the right one is much dimmer. I have…
Brakes
107 complaints · 11%Half of these problems showed up before 76,000 miles. Parts named most often: pedals and linkages.
Driver side rear brake light staying illuminated constantly as if the brake is pressed and nearly caused crash (I had two small children sitting in the back of my Milan), had the vehicle behind me not went into the ditch a collision would have been inevitable. Please look into this problem as it has the potential to…
The contact owns a 2010 Mercury Milan. While driving 5 MPH to park, the brake pedal was depressed and the vehicle accelerated without warning. In order for the vehicle to stop, the brake pedal had to be depressed numerous times. The manufacturer was not made aware of the failure. The vehicle was not diagnosed or…
Air bags
106 complaints · 11%Half of these problems showed up before 85,000 miles. Parts named most often: side/window.
Takata recall. I recieved notice of recall in june 2016 and I have been unable to get airbag replaced. Everytime I call dealership im told the parts is not availablle. That is to dangerous situation to be riding around with. But it is your only car.
Takata recall - I received my first notice of the recall on my car's airbag approximately one year ago, and the parts to fix it are still unavailable to my local ford dealership.
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2010 Mercury Milan recalls
Air bags: inflator module
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Fix: Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on april 9, 2021 for the passenger side, and november 14, 2022 for the driver side. Owners may contact ford customer service at 1-866-436-7332. Ford's number for this recall is 21s12.
Full defect summary
Ford motor company (ford) is recalling certain 2007-2011 ranger, 2006-2012 fusion, lincoln zephyr, lincoln mkz, 2006-2011 mercury milan, 2007-2010 ford edge, and lincoln mkx vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Air bags: inflator module
Risk: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Fix: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began march 17, 2021. Owners may contact ford customer service at 1-866-436-7332. Ford's number for this recall is 21s05.
Full defect summary
Ford motor company (ford) is recalling certain 2005-2014 mustang, 2004-2011 ranger, 2009-2011 mercury milan, 2006 ford gt, 2008-2012 fusion, 2007-2010 edge and lincoln mkx, and 2009-2010 lincoln mkz vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Brakes: control unit/module
Risk: If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Fix: Ford will notify owners, and dealers will flush the brake system with dot 4 fluid and install a new brake fluid reservoir cap. In addition, the hcu will be tested to detect a possible stuck valve condition, replacing the hcu as necessary. All services will be performed free of charge. The recall began april 1, 2021. Owners may contact ford customer service at 1-866-436-7332. Ford's number for this recall is 19s54.
Full defect summary
Ford motor company (ford) is recalling certain 2006-2010 ford fusion, mercury milan, lincoln zephyr and mkz vehicles. The valves within the ABS hydraulic control units (hcu) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
Air bags: inflator module
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Fix: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began february 13, 2019. Owners may contact ford customer service at 1-866-436-7332. Ford's number for this recall 19s01.
Full defect summary
Ford motor company (ford) is recalling certain 2014 ford mustang vehicles sold, or ever registered, in the states of alabama, california, florida, georgia, hawaii, louisiana, mississippi, south carolina, texas, puerto rico, american samoa, guam, the northern mariana islands (saipan), and the u.s. Virgin islands or "zone a." additionally, ford is recalling certain 2011 ford ranger and mercury milan vehicles, 2011-2012 ford fusion and lincoln zephyr/mkz vehicles and 2011-2014 ford mustang vehicles sold, or ever registered, in the states of arizona, arkansas, delaware, district of columbia, illinois, indiana, kansas, kentucky, maryland, missouri, nebraska, nevada, new jersey, new mexico, north carolina, ohio, oklahoma, pennsylvania, tennessee, virginia, and west virginia or "zone b." ford is also recalling certain 2010 ford edge and lincoln mkx vehicles, 2010-2011 ford ranger and mercury mi
Air bags: inflator module
Risk: If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Fix: Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began november 21, 2018. Owners may contact ford customer service at 1-866-436-7332. Ford's number for this recall is 18s34.
Full defect summary
Ford motor company (ford) is recalling certain 2010 ford fusion, mercury milan and 2010-2012 lincoln mkz vehicles that previously received a replacement passenger air bag under recall 16v-384, 17v-024 or 18v-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
Air bags: inflator module
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Fix: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact ford customer service at 1-866-436-7332. Ford's number for this recall is 19s01.
Full defect summary
Ford motor company (ford) is recalling certain 2013 ford mustang vehicles sold, or ever registered in the states of alabama, california, florida, georgia, hawaii, louisiana, mississippi, south carolina, texas, puerto rico, american samoa, guam, the northern mariana islands (saipan), and the u.s. Virgin islands or "zone a." additionally, ford is recalling certain 2010 ford edge, fusion, mustang and ranger, lincoln mkx and zephyr/mkz, and mercury milan vehicles ever registered in the states of arizona, arkansas, delaware, district of columbia, illinois, indiana, kansas, kentucky, maryland, missouri, nebraska, nevada, new jersey, new mexico, north carolina, ohio, oklahoma, pennsylvania, tennessee, virginia, and west virginia or "zone b." ford is also recalling certain 2009 ford edge, fusion, mustang and ranger, lincoln mkx and zephyr/mkz, and mercury milan vehicles ever registered in the st
Air bags: inflator module
Risk: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Fix: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on july 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact ford customer service at 1-866-436-7332. Ford's number for this recall is 19s01.
Full defect summary
Ford motor company (ford) is recalling certain model year 2007-2011 ford ranger vehicles, 2006-2011 ford fusion, mercury milan and lincoln zephyr/mkz vehicles, 2007-2010 ford edge, lincoln mkx vehicles, 2005-2006 ford gt vehicles, and 2005-2011 ford mustang vehicles originally sold, or ever registered, in alabama, california, florida, georgia, hawaii, louisiana, mississippi, south carolina, texas, puerto rico, american samoa, guam, the northern mariana islands (saipan), and the u.s. Virgin islands, or "zone a." additionally, unless included in "zone a" above, ford is recalling certain model year 2007-2008 ford ranger, edge and lincoln mkx vehicles, 2006-2008 ford fusion, mercury milan and lincoln zephyr/mkz vehicles, 2005-2006 ford gt vehicles and 2005-2008 ford mustang vehicles originally sold, or ever registered, in arizona, arkansas, delaware, district of columbia, illinois, indiana,
Fuel system: auxillary tank
Risk: The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Fix: Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (dtcs) for this issue and perform a leak test on the canister purge valve (cpv). The fuel tank will be inspected for cracks. The cpv and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on january 15, 2016. Owners may contact ford customer service at 1-866-436-7332. Ford's number for this recall is 15s34.
Full defect summary
Ford motor company (ford) is recalling certain model year 2010-2011 ford fusion vehicles manufactured july 21, 2008, to march 4, 2011, and 2010-2011 mercury milan vehicles manufactured july 23, 2008, to december 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
Wheels and tires: lugs/nuts/bolts/studs
Risk: While driving, multiple stud fractures could occur at the wheel location, and the operator may experience vehicle vibration and/or wheel separation, increasing the risk of a crash.
Fix: Ford will notify owners, and dealers will inspect the rear brake disc surface for flatness and replace the discs as necessary. Additionally, the wheel lug nuts will be replaced on all four wheels. The safety recall is expected to begin on or about january 24, 2012. Owners may contact the ford motor company customer relationship center at 1-866-436-7332.
Full defect summary
Ford is recalling certain model year 2010-2011 ford fusion and mercury milan vehicles equipped with 17 inch steel wheels and built from april 1, 2009, through april 30, 2009, and from december 1, 2009, through november 13, 2010. The wheel studs may fracture, potentially causing a wheel to separate.
Transmission: automatic transmission
Risk: A vehicle parked without an engaged park pawl and without an applied parking brake may have unintended movement which may cause a crash.
Fix: Ford will notify owners and dealers will repair the vehicles free of charge. The safety recall began on may 28, 2010. Owners may contact ford motor company customer relationship center at 1-866-436-7332 and for the hearing impaired call 1-800-232-5952 (tdd). Representatives are available monday through friday: 8:00am - 5:00pm.
Full defect summary
Ford is recalling certain model year 2010 fusion, milan, and escape vehicles manufactured from february 27, through march 26, 2010. The park rod guide retention pin may not have been properly installed which fails to conform to the requirement of federal motor vehicle safety standard no. 114, "theft protection and rollaway prevention".
Seats: recliner
Risk: In the event of a crash, the seatback and head restraint may move rearward, increasing the risk of injury.
Fix: Dealers will replace the manual recliners for both power and manual seats free of charge. The safety recall is expected to begin on or before april 30, 2010. Owners may contact ford at 1-866-436-7332.
Full defect summary
Ford is recalling certain model year 2010 fusion, explorer, explorer sport trac, and mercury milan and mountaineer vehicles manufactured between december 15, 2009 through february 3, 2010 equipped with front seat manual recliners. These vehicles fail to comply with the requirements of federal motor vehicle safety standard no. 202, "head restraint." the recliner gear plate teeth may be out of dimension specification which could result in limited pawl to gear plate tooth engagement.
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
NHTSA defect investigations
Electronic throttle body malfunction
Summary
On february 21, 2013, the office of defects investigations (odi) opened preliminary evaluation pe13-003 to investigate allegations of electronic throttle body (etb) failures resulting in sudden reduction of engine power in model year (my) 2009-2013 ford escape, fusion, mariner and milan vehicles. During this investigation, ford identified a condition in subject vehicles equipped with 2.5l and 3.0l engines that may result in a sudden reduction of engine power.according to ford, the etb internal motor contacts may develop a high resistance material buildup condition on the commutator, resulting in intermittent electrical connectivity and reduced engine power. When this condition occurs, the ma
Floor mat interference with accelerator
Summary
On may 27, 2014, ford motor company submitted recall 14e-028 (ford recall #14s07) to correct a safety-related problem with certain driver's side ford optional all-weather floor mats sold for use in model year 2006 through 2011 model year ford fusion, mercury milan, lincoln zephyr, and lincoln mkz vehicles built at hermosillo assembly plant (hap) from november 9, 2007, to october 31 ,2010.NHTSA testing determined that the original accessory all-weather mat with a single retention clip (figure 1), may interfere with accelerator pedal return to idle with the mat retained by the clip and rotated clockwise.both the single- and double-clip (figure 2) all-weather floor mats may interfere with the a
Wheel mounting stud fracture
Summary
To date, the agency is aware of 84 consumer complaints and 361 warranty claims related to the alleged defect in the subject vehicles.in total, 382 subject vehicles reportedly experienced one or more wheel stud fractures, resulting in 7 alleged wheel separation incidents.most of the reported wheel stud fractures occurred on subject vehicles originally equipped with 17 inch diameter steel wheels (368 of 382) as did all 7 alleged wheel separation incidents.of the 7 alleged wheel separation incidents, 5 reportedly involved a wheel becoming detached from the subject vehicle's rear axle.the subject vehicles are designed with a safety margin that requires validation of proper wheel joint function w
Wheel stud fracture
Summary
On january 21, 2011, the office of defects investigation (odi) opened a preliminary evaluation (pe11-003) to investigate alleged wheel stud fractures in certain model year (my) 2010 ford fusion vehicles.odi sent the manufacturer an information request letter dated february 8, 2011 and ford responded by letter dated march 25, 2011.ford provided a supplemental response by letter dated july 15, 2011.to date, odi is aware of 29 complaints related to the alleged defect in the subject vehicles, which now include certain my2010 mercury milan vehicles that are the same or substantially similar to the subject ford fusion vehicles in regards to the alleged defect.in total, odi is aware of 4 reported w
Fleet vehicle recall completion audit
Summary
On november 18, 2010, NHTSA's recall management division (rmd) opened an audit query (aq10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.it was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.rmd queried three (3) major motor vehicle manufacturers (ford, chrysler, and general motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.the rental
Accel pedal interference - acc floormat
Summary
Unsecured mats may interfere with accelerator pedal return to idle. A heel blocker in the floor pan provides a platform that may lift an unsecured mat into contact with the pedal. Ford introduced new pedals as a running change early in model year (my) 2010 vehicles. Analysis of complaints received by odi and ford show elevated rates of pedal entrapment incidents in my 2008 through early 2010 production vehicles. Incidents typically occur following hard pedal applications to pass slower traffic or when merging into faster traffic. Drivers allege continued high engine power after releasing the accelerator pedal and difficulty braking, including reports that the incident was controlled by shift
Questions about the 2010 Mercury Milan
- What are the most common problems with the 2010 Mercury Milan?
- By NHTSA owner complaints: steering (248 complaints, typically around 95,000 miles); speed control (178 complaints, typically around 50,000 miles); engine (169 complaints, typically around 49,500 miles).
- How many recalls does the 2010 Mercury Milan have?
- 11 recalls listed by NHTSA, the latest from March 10, 2021 (air bags). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2010 a bad year for the Mercury Milan?
- It is the most complained-about Milan model year since 2000, with 1,003 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.