KnownCarProblems2011 Mercury Milan Problems and Recalls
Owners filed 191 complaints with NHTSA about the 2011 Mercury Milan, most often about the steering (40% of complaints, typically around 100,000 miles). It is 6th of 6 Milan model years by number of complaints and has 7 recalls.
⚠ Safety advisory2 recalls for this car came with a do-not-drive warning. See below and check your VIN at nhtsa.gov/recalls.
Most common 2011 Mercury Milan problems
Steering
76 complaints · 40%Half of these problems showed up before 100,000 miles. Parts named most often: electric power assist system.
Power steering has failed with "power steering fault" notice in dashboard. This happened as I started the car. I have researched this and it is covered by a real (#15s18) but ford does not have my car registered for this recall.
I was driving about 35 MPH when all of a sudden a warning for power advance flashed on the car. It got hard to steer so I took it to the dealership the same day at 99,000 miles. They said that a new steering gear is needed and that it is not covered under warranty, the cost would be around 1500.00 they told me. There…
Transmission
31 complaints · 16%Half of these problems showed up before 45,500 miles.
Traveling down the highway at 70mph car shuddered and lost acceleration and wrench light came on,got off on the shoulder, car was shuddering,turned it off waited a few minutes, turned the car back on and drove home with no problems. I thought it was a fluke,until today when traveling to work the car did the same…
As I started the car the drove a short distance then it started to buck then the wrench sign came on the dashboard. I checked the manual and it said throttle/transmission. I switched off the car and started again then a few seconds it happened again. After shutting down for five times I managed to get home safely. No…
Lights
29 complaints · 15%Half of these problems showed up before 49,000 miles. Parts named most often: tail lights, brake lights.
Starting in september of 2013 on our Mercury Milan the right tail light was blinking like a strobe light when the headlights where on. ( tail light on, brake light flashing) this lasted for a few weeks then seemed to disappear, starting a few weeks ago the blinking returned on the right side followed by the left side.…
Right rear tail light not working properly. Running light (right bottom) is working but all other leds have failed. This is a replace all part costing over $300. This has happened on my other Milan - luckily before the warranty ran out. Seems to be an issue with this model and can be a safety hazard.
Engine
24 complaints · 13%Half of these problems showed up before 46,500 miles.
As I started the car the drove a short distance then it started to buck then the wrench sign came on the dashboard. I checked the manual and it said throttle/transmission. I switched off the car and started again then a few seconds it happened again. After shutting down for five times I managed to get home safely. No…
The contact owns a 2011 Mercury Milan. The contact stated that while driving at various speeds, the vehicle went into limp mode without any warnings. The contact mentioned that he had to turn off and restart the vehicle in order to temporarily remedy the failure. The vehicle was taken to the dealer. The technician was…
Speed control
22 complaints · 12%Half of these problems showed up before 45,000 miles.
Wrench and engine light came on. Vehicle would not go beyond 5 MPH. Waited and turned the car back on.,engine light stayed lit and was able to get home. I took the vehicle to autozone and received a diagnostic code p2111: throttle actuator control system, tachometer open or shorted. Called ford and they are aware but…
I was driving on the interstate when the car suddenly stopped accelerating. A wrench appeared on the dashboard. I had to brake to a stop along the side of the interstate. I restarted the car and it seemed to work fine. This was wednesday. The same thing happened again on friday and then again on monday. At that point…
Fuel system
17 complaints · 9%Half of these problems showed up before 44,500 miles.
I was driving at about 70 MPH on I-70, when the car lost all engine power, like it died, I was fortunately getting ready to exit, and was in the right lane,so coasted the car off to the side. A wrench light came on, had it towed to dealer, who so far cannot duplicate it or get a code for it to show. He wants to keep…
On 10/3/13 while driving home in heavy traffic on the interstate my 2011 Milan with 44,000 miles on it sputtered and died at freeway speed. Still had electrical power and the wrench warning light on the dash was lit up. I was able to coast to the shoulder and stop the vehicle. Once restarted the car went three days…
Electrical
17 complaints · 9%Half of these problems showed up before 44,000 miles.
I was driving at about 70 MPH on I-70, when the car lost all engine power, like it died, I was fortunately getting ready to exit, and was in the right lane,so coasted the car off to the side. A wrench light came on, had it towed to dealer, who so far cannot duplicate it or get a code for it to show. He wants to keep…
Was stopped by a policeman because he said my right taillight was going crazy, blinking, acting wrong for a braking process. I had no indication that my right tail light did not work and also that my right signal light did not work. There is no indication that the blinker was not working. Prior to being stopped by the…
Air bags
17 complaints · 9%Half of these problems showed up before 59,000 miles.
"takata recall" it has been over six months since this recall and there is still no remedy? To date, 11 people have been killed by flying debris, the latest just last month (december, 2016). The remedy should be remove the defective airbag and replace it! How many more need to die before this is fixed?
The owner of this car is not getting any notices of recalls. I haven't owned this car since first quarter of 2014. Please notify ford that they need to find out who owns this car now. Note: I leased this car from bloomington, mn lincoln in oct. 2010.
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2011 Mercury Milan recalls
Air bags: inflator module
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Fix: Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on april 9, 2021 for the passenger side, and november 14, 2022 for the driver side. Owners may contact ford customer service at 1-866-436-7332. Ford's number for this recall is 21s12.
Full defect summary
Ford motor company (ford) is recalling certain 2007-2011 ranger, 2006-2012 fusion, lincoln zephyr, lincoln mkz, 2006-2011 mercury milan, 2007-2010 ford edge, and lincoln mkx vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Air bags: inflator module
Risk: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Fix: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began march 17, 2021. Owners may contact ford customer service at 1-866-436-7332. Ford's number for this recall is 21s05.
Full defect summary
Ford motor company (ford) is recalling certain 2005-2014 mustang, 2004-2011 ranger, 2009-2011 mercury milan, 2006 ford gt, 2008-2012 fusion, 2007-2010 edge and lincoln mkx, and 2009-2010 lincoln mkz vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Air bags: inflator module
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Fix: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began february 13, 2019. Owners may contact ford customer service at 1-866-436-7332. Ford's number for this recall 19s01.
Full defect summary
Ford motor company (ford) is recalling certain 2014 ford mustang vehicles sold, or ever registered, in the states of alabama, california, florida, georgia, hawaii, louisiana, mississippi, south carolina, texas, puerto rico, american samoa, guam, the northern mariana islands (saipan), and the u.s. Virgin islands or "zone a." additionally, ford is recalling certain 2011 ford ranger and mercury milan vehicles, 2011-2012 ford fusion and lincoln zephyr/mkz vehicles and 2011-2014 ford mustang vehicles sold, or ever registered, in the states of arizona, arkansas, delaware, district of columbia, illinois, indiana, kansas, kentucky, maryland, missouri, nebraska, nevada, new jersey, new mexico, north carolina, ohio, oklahoma, pennsylvania, tennessee, virginia, and west virginia or "zone b." ford is also recalling certain 2010 ford edge and lincoln mkx vehicles, 2010-2011 ford ranger and mercury mi
Air bags: inflator module
Risk: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Fix: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on july 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact ford customer service at 1-866-436-7332. Ford's number for this recall is 19s01.
Full defect summary
Ford motor company (ford) is recalling certain model year 2007-2011 ford ranger vehicles, 2006-2011 ford fusion, mercury milan and lincoln zephyr/mkz vehicles, 2007-2010 ford edge, lincoln mkx vehicles, 2005-2006 ford gt vehicles, and 2005-2011 ford mustang vehicles originally sold, or ever registered, in alabama, california, florida, georgia, hawaii, louisiana, mississippi, south carolina, texas, puerto rico, american samoa, guam, the northern mariana islands (saipan), and the u.s. Virgin islands, or "zone a." additionally, unless included in "zone a" above, ford is recalling certain model year 2007-2008 ford ranger, edge and lincoln mkx vehicles, 2006-2008 ford fusion, mercury milan and lincoln zephyr/mkz vehicles, 2005-2006 ford gt vehicles and 2005-2008 ford mustang vehicles originally sold, or ever registered, in arizona, arkansas, delaware, district of columbia, illinois, indiana,
Fuel system: auxillary tank
Risk: The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Fix: Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (dtcs) for this issue and perform a leak test on the canister purge valve (cpv). The fuel tank will be inspected for cracks. The cpv and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on january 15, 2016. Owners may contact ford customer service at 1-866-436-7332. Ford's number for this recall is 15s34.
Full defect summary
Ford motor company (ford) is recalling certain model year 2010-2011 ford fusion vehicles manufactured july 21, 2008, to march 4, 2011, and 2010-2011 mercury milan vehicles manufactured july 23, 2008, to december 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
Steering: electric power assist system
Risk: If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Fix: Ford will notify owners, and dealers will check the power steering control module (pscm) for diagnostic trouble codes (dtc). If dealers find any loss of steering assist dtcs, the steering gear will be replaced, free of charge. If, no codes are found during the pscm inspection, the pscm software will be updated, free of charge. The recall began on july 21, 2015. Owners may contact ford customer service at 1-866-436-7332. Ford's number for this recall is 15s18.
Full defect summary
Ford motor company (ford) is recalling certain model year 2011-2012 ford fusion vehicles without a 3.5l engine and lincoln mkz hybrid electric vehicles, 2011 mercury milan vehicles, 2011-2012 ford taurus, ford flex, lincoln mks, and lincoln mkt vehicles equipped with a 3.5l gtdi engine and 2013 ford taurus, ford flex, lincoln mks, and lincoln mkt vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
Wheels and tires: lugs/nuts/bolts/studs
Risk: While driving, multiple stud fractures could occur at the wheel location, and the operator may experience vehicle vibration and/or wheel separation, increasing the risk of a crash.
Fix: Ford will notify owners, and dealers will inspect the rear brake disc surface for flatness and replace the discs as necessary. Additionally, the wheel lug nuts will be replaced on all four wheels. The safety recall is expected to begin on or about january 24, 2012. Owners may contact the ford motor company customer relationship center at 1-866-436-7332.
Full defect summary
Ford is recalling certain model year 2010-2011 ford fusion and mercury milan vehicles equipped with 17 inch steel wheels and built from april 1, 2009, through april 30, 2009, and from december 1, 2009, through november 13, 2010. The wheel studs may fracture, potentially causing a wheel to separate.
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
NHTSA defect investigations
Electric power steering failure
Summary
The office of defects investigation (odi) opened a preliminary evaluation to investigate complaints of the loss of power steering while driving. The subject vehicles are equipped with a rack mounted electric power assisted steering (epas) unit.some of the complaints alleged that the steering assist failed and resulted in increased steering efforts that contributed to a loss of control and in some cases a crash.the epas system was manufactured by trw automotive for ford and was designated as generation I.these units were first produced and put into vehicle production in july 2008 beginning with the model year (my) 2010 ford fusion and mercury milan.the system is comprised of a mechanical stee
Electronic throttle body malfunction
Summary
On february 21, 2013, the office of defects investigations (odi) opened preliminary evaluation pe13-003 to investigate allegations of electronic throttle body (etb) failures resulting in sudden reduction of engine power in model year (my) 2009-2013 ford escape, fusion, mariner and milan vehicles. During this investigation, ford identified a condition in subject vehicles equipped with 2.5l and 3.0l engines that may result in a sudden reduction of engine power.according to ford, the etb internal motor contacts may develop a high resistance material buildup condition on the commutator, resulting in intermittent electrical connectivity and reduced engine power. When this condition occurs, the ma
Floor mat interference with accelerator
Summary
On may 27, 2014, ford motor company submitted recall 14e-028 (ford recall #14s07) to correct a safety-related problem with certain driver's side ford optional all-weather floor mats sold for use in model year 2006 through 2011 model year ford fusion, mercury milan, lincoln zephyr, and lincoln mkz vehicles built at hermosillo assembly plant (hap) from november 9, 2007, to october 31 ,2010.NHTSA testing determined that the original accessory all-weather mat with a single retention clip (figure 1), may interfere with accelerator pedal return to idle with the mat retained by the clip and rotated clockwise.both the single- and double-clip (figure 2) all-weather floor mats may interfere with the a
Questions about the 2011 Mercury Milan
- What are the most common problems with the 2011 Mercury Milan?
- By NHTSA owner complaints: steering (76 complaints, typically around 100,000 miles); transmission (31 complaints, typically around 45,500 miles); lights (29 complaints, typically around 49,000 miles).
- How many recalls does the 2011 Mercury Milan have?
- 7 recalls listed by NHTSA, the latest from March 10, 2021 (air bags). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2011 a bad year for the Mercury Milan?
- It is 6th of 6 Milan model years by number of complaints, with 191 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.