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2021 Polestar Polestar 2 Problems and Recalls
Owners filed 148 complaints with NHTSA about the 2021 Polestar Polestar 2, most often about the backup camera (77% of complaints). It is the 2nd most complained-about Polestar 2 model year since 2000 and has 5 recalls.
Most common 2021 Polestar Polestar 2 problems
Backup camera
114 complaints · 77%Parts named most often: sensing system, rearview system braking, warnings.
The contact owns a 2021 Polestar Polestar 2. The contact stated while reversing, the back over prevention camera system failed to function as intended. The contact stated that the camera displayed a gray screen and the message âcamera unavailableâ. The contact stated that the failure occurred intermittently. The…
Other or unspecified
13 complaints · 9%Driver assistance
13 complaints · 9%Parts named most often: automatic emergency braking, blind spot detection, warnings, assist.
Visibility and wipers
13 complaints · 9%Electrical
10 complaints · 7%Suspension
4 complaints · 3%Fuel system
4 complaints · 3%
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2021 Polestar Polestar 2 recalls
Backup camera: software
Risk: A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Fix: Dealers will update the vehicle software, free of charge. Owner letters were mailed june 4, 2026. Owners may contact polestar's customer service at 1-800-806-2504. Polestar's number for this recall is rp1069. Vehicle identification numbers (vins) involved in this recall will be searchable on NHTSA.gov beginning april 20, 2026. This recall replaces previous NHTSA recalls 24v477 and 25v280. Vehicles previously repaired under those recalls will need to have the new remedy performed.
Full defect summary
Polestar automotive USA, inc. (polestar) is recalling certain 2021-2025 polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse.
Brakes: service brakes
Risk: A loss of brake function increases the risk of a crash.
Fix: Owners are advised not to use "one pedal drive" until the repair has been completed. Polestar has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed july 18, 2025. Owners may contact polestar's customer service at 1-800-806-2504. Polestar's number for this recall is rp1061.
Full defect summary
Polestar automotive USA, inc. (polestar) is recalling certain 2021 and 2024 polestar 2 vehicles. In certain driving scenarios while coasting down a hill and using "one pedal drive," the vehicle may lose brake function.
Backup camera: software
Risk: A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Fix: Dealers will update the vehicle software, free of charge. Owner notification letters were mailed june 20, 2025. Owners may contact polestar's customer service at 1-800-806-2504. Polestar's number for this recall is rp1056. Vehicles in this recall that were previously repaired under 24v-477 will need to have the new remedy completed.
Full defect summary
Polestar automotive USA, inc. (polestar) is recalling certain 2021-2025 polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 111, "rear visibility."
Equipment: software
Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Fix: Polestar has released an over-the-air ihu software update, free of charge. Owner notification letters were mailed august 9, 2024. Owners may contact polestar customer service at 1-800-806-2504. Polestar's number for this recall is rp1016.
Full defect summary
Polestar automotive USA, inc. (polestar) is recalling certain 2021-2024 polestar 2 vehicles. The infotainment head unit (ihu) software may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 111, "rear visibility."
Electrical: software
Risk: A disconnected high voltage system can cause a loss of drive power, increasing the risk of a crash.
Fix: Polestar will notify owners, and the software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed april 23, 2021. Owners may contact polestar customer service at 1-800-806-2504. Polestar's number for this recall is r10079.
Full defect summary
Polestar automotive USA, inc. (polestar) is recalling certain 2021-2022 polestar 2 vehicles. The battery energy control module (becm) microprocessor may reset and cause the high voltage system to disconnect.
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
NHTSA defect investigations
Loss of rear-view camera image
Summary
On july 9, 2025, the office of defects investigation (odi) opened recall query (rq) 25004 to investigate and review the effectiveness of the remedy for recall 25v-280.polestar initiated recall 25v-280 to address shortcomings in the remedy for recall 24v-477, which intended to address rear camera outage conditions. Consumer complaint traffic reporting rear-view camera outages after receiving the remedy for 25v-280prompted the rq opening. On july 7, 2024, polestar initiated recall 24v-477 to address issues with the rear-view camera display in certain model year (my) 2021-2024 polestar 2 vehicles. According to polestar, this failure was due to a memory allocation error in the ihu. To address th
Pedestrian alert sounds
Summary
Nhtsa received a petition on or about july 18, 2022, requesting that federal motor vehicle safety standard (fmvss) 141 be applied to all electric and hybrid vehicles operating in the united states. The petition can be reviewed at NHTSA.gov under odi number 11486072. Fmvss 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 kg or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after march 1, 2021.on january 27, 2023, NHTSA opened defect petition (dp) 22-005 to evaluate the subject matt
Questions about the 2021 Polestar Polestar 2
- What are the most common problems with the 2021 Polestar Polestar 2?
- By NHTSA owner complaints: backup camera (114 complaints); other or unspecified (13 complaints); driver assistance (13 complaints).
- How many recalls does the 2021 Polestar Polestar 2 have?
- 5 recalls listed by NHTSA, the latest from September 15, 2025 (backup camera). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2021 a bad year for the Polestar Polestar 2?
- It is the 2nd most complained-about Polestar 2 model year since 2000, with 148 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.