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2023 Polestar Polestar 2 Problems and Recalls
Owners filed 116 complaints with NHTSA about the 2023 Polestar Polestar 2, most often about the backup camera (76% of complaints). It is the 3rd most complained-about Polestar 2 model year since 2000 and has 4 recalls.
Most common 2023 Polestar Polestar 2 problems
Backup camera
88 complaints · 76%Parts named most often: sensing system, rearview system braking, warnings.
The contact owns a 2023 Polestar polestar2. The contact stated while reversing, the message "camera not available" was displayed and the rearview camera image failed to display an image. The contact stated that the vehicle was previously repaired under NHTSA campaign number: 25v280000 (back over prevention), but the…
Other or unspecified
11 complaints · 10%Electrical
8 complaints · 7%Visibility and wipers
7 complaints · 6%Fuel system
5 complaints · 4%Speed control
4 complaints · 3%Driver assistance
3 complaints · 3%Parts named most often: blind spot detection, warnings, assist, automatic emergency braking.
Lights
3 complaints · 3%
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2023 Polestar Polestar 2 recalls
Backup camera: software
Risk: A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Fix: Dealers will update the vehicle software, free of charge. Owner letters were mailed june 4, 2026. Owners may contact polestar's customer service at 1-800-806-2504. Polestar's number for this recall is rp1069. Vehicle identification numbers (vins) involved in this recall will be searchable on NHTSA.gov beginning april 20, 2026. This recall replaces previous NHTSA recalls 24v477 and 25v280. Vehicles previously repaired under those recalls will need to have the new remedy performed.
Full defect summary
Polestar automotive USA, inc. (polestar) is recalling certain 2021-2025 polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse.
Backup camera: software
Risk: A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Fix: Dealers will update the vehicle software, free of charge. Owner notification letters were mailed june 20, 2025. Owners may contact polestar's customer service at 1-800-806-2504. Polestar's number for this recall is rp1056. Vehicles in this recall that were previously repaired under 24v-477 will need to have the new remedy completed.
Full defect summary
Polestar automotive USA, inc. (polestar) is recalling certain 2021-2025 polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 111, "rear visibility."
Equipment: software
Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Fix: Polestar has released an over-the-air ihu software update, free of charge. Owner notification letters were mailed august 9, 2024. Owners may contact polestar customer service at 1-800-806-2504. Polestar's number for this recall is rp1016.
Full defect summary
Polestar automotive USA, inc. (polestar) is recalling certain 2021-2024 polestar 2 vehicles. The infotainment head unit (ihu) software may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 111, "rear visibility."
Suspension: lower ball joint
Risk: The control arm disconnecting from the steering knuckle can cause a loss of steering, increasing the risk of a crash.
Fix: Dealers will inspect and replace the ball joint fastening bolt as necessary, free of charge. Owner notification letters were mailed august 10, 2023. Owners may contact polestar customer service at 1-800-806-2504. Polestar's number for this recall is r10245.
Full defect summary
Polestar automotive USA, inc. (polestar) is recalling certain 2023 polestar 2 vehicles. The front left lower ball joint may have been incorrectly installed, allowing the control arm to disconnect from the steering knuckle.
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
NHTSA defect investigations
Loss of rear-view camera image
Summary
On july 9, 2025, the office of defects investigation (odi) opened recall query (rq) 25004 to investigate and review the effectiveness of the remedy for recall 25v-280.polestar initiated recall 25v-280 to address shortcomings in the remedy for recall 24v-477, which intended to address rear camera outage conditions. Consumer complaint traffic reporting rear-view camera outages after receiving the remedy for 25v-280prompted the rq opening. On july 7, 2024, polestar initiated recall 24v-477 to address issues with the rear-view camera display in certain model year (my) 2021-2024 polestar 2 vehicles. According to polestar, this failure was due to a memory allocation error in the ihu. To address th
Questions about the 2023 Polestar Polestar 2
- What are the most common problems with the 2023 Polestar Polestar 2?
- By NHTSA owner complaints: backup camera (88 complaints); other or unspecified (11 complaints); electrical (8 complaints).
- How many recalls does the 2023 Polestar Polestar 2 have?
- 4 recalls listed by NHTSA, the latest from September 15, 2025 (backup camera). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2023 a bad year for the Polestar Polestar 2?
- It is the 3rd most complained-about Polestar 2 model year since 2000, with 116 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.