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2018 Tesla Model S Problems and Recalls

Owners filed 170 complaints with NHTSA about the 2018 Tesla Model S, most often about the driver assistance (31% of complaints). It is 7th of 15 Model S model years by number of complaints and has 11 recalls.

Complaints170
Recalls11
Crashes reported36
Fires reported3
Injuries reported21

Most common 2018 Tesla Model S problems

  1. Driver assistance

    52 complaints · 31%

    Parts named most often: adaptive cruise control, automatic emergency braking, warnings, assist.

    While driving on the expressway, cruise control was engaged at 65-70 MPH for 3-5 minutes, until suddenly, the car slowed down all by itself to around 50mph with vibration and jerking. The brake was not depressed at all. No other cars were in front of me or around me at the time of incident
    Owner report to NHTSA, 2020, at 19,700 miles
    On several occasions both of my dashboard screens (driver cluster and center console) went blank while driving at a variety of speeds. I was unable to see my speedometer, back-up camera, control HVAC, or any audio. I also was unable to use collision assistance, blind spot detection, autopilot, or, presumably…
    Owner report to NHTSA, 2021, at 45,000 miles
  2. Other or unspecified

    36 complaints · 21%

    Half of these problems showed up before 17,500 miles.

    The touch screen has become completely unresponsive/went dark. I first discovered the problem while the car was parked in the garage, infrequently used. This has been the case for the last 4 weeks, also rendering the mobile app unresponsive/unable to connect to my car. As a result, the AC has been stuck on, running…
    Owner report to NHTSA, 2020, at 17,500 miles
    The latest Model S software update shrank the size of the font of several critical pieces of information on the digital dashboard. These include the gear selection (park, drive, etc), the remaining battery charge (fuel tank equivalent), exterior temperature and time. I am no longer able to rapidly identify this key…
    Owner report to NHTSA, 2021, at 17,500 miles
  3. Electrical

    35 complaints · 21%

    Half of these problems showed up before 16,000 miles. Parts named most often: adas, 12v/24v/48v battery.

    The touch screen has become completely unresponsive/went dark. I first discovered the problem while the car was parked in the garage, infrequently used. This has been the case for the last 4 weeks, also rendering the mobile app unresponsive/unable to connect to my car. As a result, the AC has been stuck on, running…
    Owner report to NHTSA, 2020, at 17,500 miles
    My september 2018 build Tesla Model S experiences the same screen failures (both the dash + media control unit) as the recalled versions, but mine falls outside of the recall period. The latest incident occurred while I was driving on a desolate highway traveling at 85 MPH. I lose my speedometer as well as features…
    Owner report to NHTSA, 2021, at 14,000 miles
  4. Speed control

    28 complaints · 17%

    Half of these problems showed up before 7,500 miles.

    The car unintended accelerated when I pulled into garage and wait for garage door open. The sudden acceleration is totally out of control, even my foot firmly step on the break pedal. The accelerated car went through the garage door towards right, and hit and lift the other parked SUV inside the garage. The speed and…
    Owner report to NHTSA, 2019, at 7,100 miles
    The contact owns a 2018 Tesla Model S. The contact stated that while driving at very slow speed and parking, the vehicle suddenly experienced unintended acceleration causing the driver to lose control of the steering and crash into a transformer. No injuries were reported. A police report was taken at the scene. The…
    Owner report to NHTSA, 2020, at 7,410 miles
  5. Brakes

    25 complaints · 15%

    It was on friday morning on january 11th 2020 at 8.30am. I was slowly pulling into a parking space in front of my medical office where I have practiced for 21 years. I was in an outdoor parking deck. I touched the brakes to stop the car and the car suddenly accelerated forwards and hit a concrete wall in front of it.…
    Owner report to NHTSA, 2020, at 2,000 miles
    The contact owns a Tesla Model S. The contact stated while parking into a parking space, the vehicle started shuddering inadvertently. The contact stated the braking panel button was depressed but failed to respond, causing the vehicle to continue to move forward, hit the sidewall, and inadvertently accelerate on its…
    Owner report to NHTSA, 2021, at 20,000 miles
  6. Suspension

    20 complaints · 12%

    Half of these problems showed up before 15,500 miles.

    Here is a Tesla Model S in the junkyard. There is hardly any impact damage to the bodywork. No air-bags have been deployed. The cast alloy steering knuckle has cracked in half. The only possible way for that to happen is if there is a casting flaw during manufacture. This is a heavy high performance car that is…
    Owner report to NHTSA, 2019, at 16,000 miles
    Tesla in salvage yard. Https://www.iaai.com/vehicledetails?itemid=34608873&rownumber=43&similarvehicleitemid=&isnext=&loadrecent=true alloy steering knuckle has simply snapped in half. Where do they make these parts? Willy wonka's chocolate factory? Can you please get these contraptions recalled. Thank you keef
    Owner report to NHTSA, 2019, at 16,000 miles
  7. Steering

    15 complaints · 9%

    Twice recently while driving on highway at night, the car computer started failing. Lights went out, turn signals didn't work, eventually the whole screen and dashboard that let you drive turned blank. I had to find a way to quickly pull to the side of the road and reset the car by pressing and holding the two buttons…
    Owner report to NHTSA, 2019, at 12,000 miles
    I had a 2018 Tesla s. I was driving north on US 395 in lane 2 of a 4 lane divided highway at 0030 about 20 miles south of lone pine, ca. It was pitch black out. I was the driver of a Tesla s in semiautonomous driver-assist mode. The road was going up hill and I clicked my turn signal to pass a semi trailer and my car…
    Owner report to NHTSA, 2020, at 27,899 miles
  8. Body and structure

    10 complaints · 6%

    Parts named most often: body, frame and members.

    It was on friday morning on january 11th 2020 at 8.30am. I was slowly pulling into a parking space in front of my medical office where I have practiced for 21 years. I was in an outdoor parking deck. I touched the brakes to stop the car and the car suddenly accelerated forwards and hit a concrete wall in front of it.…
    Owner report to NHTSA, 2020, at 2,000 miles
    I was using the autosummon on my Tesla. I had used the car to park itself so figured that it would be safe to try. Car was close to a wall. Car immediately moved forward and hit the wall. There was no time to stop it as it turned immediately.
    Owner report to NHTSA, 2020, at 16,000 miles

Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.

2018 Tesla Model S recalls

  1. Seat belts: warning light/devices

    NHTSA 24V376000 · May 28, 2024 · 125,233 vehicles

    Risk: A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.

    Fix: Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed july 26, 2024. Owners may contact tesla customer service at 1-877-798-3752. Tesla's number for this recall is sb-24-00-008.

    Full defect summary

    Tesla, inc. (tesla) is recalling certain 2012-2024 model s, 2015-2024 model x, 2017-2023 model 3, and 2020-2023 model y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 208, "occupant crash protection."

  2. Driver assistance: external/pedestrian alert

    NHTSA 24V153000 · February 27, 2024 · 6,557 vehicles

    Risk: Pedestrians may be unaware of an approaching vehicle if the pws sounds are muted, increasing the risk of a crash.

    Fix: Tesla released an over-the-air (OTA) software update, release 2023.44.30.14, free of charge. Owner notification letters were mailed april 27, 2024. Owners may contact tesla customer service at 1-877-798-3752. Tesla's number for this recall is sb-24-00-006.

    Full defect summary

    Tesla, inc. (tesla) is recalling certain 2013, 2018-2021 model s, 2020-2021 model x, 2018-2022 model 3, and 2020-2022 model y vehicles. A factory reset muted the pedestrian warning system (pws) sounds. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 141, "minimum sound requirements for hybrid and electric vehicles."

  3. Electrical: instrument cluster/panel

    NHTSA 24V051000 · January 30, 2024 · 2,193,869 vehicles

    Risk: Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.

    Fix: Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact tesla customer service at 1-877-798-3752. Tesla's number for this recall is sb-24-00-003.

    Full defect summary

    Tesla, inc. (tesla) is recalling certain 2012-2023 model s, 2016-2024 model x, 2017-2023 model 3, 2019-2024 model y, and 2024 cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the brake, park, and antilock brake system (ABS) warning lights. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 105, "hydraulic and electric brake systems" and 135, "light vehicle brake systems."

  4. Electrical: software

    NHTSA 23V838000 · December 12, 2023 · 2,031,220 vehicles

    Risk: In certain circumstances when autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when autosteer is canceled or not engaged, there may be an increased risk of a crash.

    Fix: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed february 10, 2024. Owners may contact tesla customer service at 1-877-798-3752. Tesla's number for this recall is sb-23-00-008.

    Full defect summary

    Tesla, inc. (tesla) is recalling 2012-2023 model s, 2016-2023 model x, 2017-2023 model 3, and 2020-2023 model y vehicles equipped with all versions of autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the sae level 2 advanced driver-assistance feature.

  5. Steering: automated/adaptive steering

    NHTSA 23V085000 · February 15, 2023 · 362,758 vehicles

    Risk: Fsd beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.

    Fix: Tesla will release an over-the-air (OTA) software update, free of charge.â owner notification letters were mailed april 15, 2023.â owners may contact tesla customer service at 1-877-798-3752.â tesla's number for this recall is sb-23-00-001.

    Full defect summary

    Tesla, inc. (tesla) is recalling certain 2016-2023 model s, model x, 2017-2023 model 3, and 2020-2023 model y vehicles equipped with full self-driving beta (fsd beta) software or pending installation.â the fsd beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.

  6. Steering: electric power assist system

    NHTSA 22V818000 · November 1, 2022 · 40,168 vehicles

    Risk: A loss of power steering assist can require greater steering effort, especially at low speeds, increasing the risk of a crash.

    Fix: Tesla has released an over-the-air (OTA) software update to recalibrate the epas system, free of charge. Owner notification letters were mailed december 31, 2022. Owners may contact tesla customer service at 1-877-798-3752. Tesla's number for this recall is sb-22-00-014.

    Full defect summary

    Tesla, inc. (tesla) is recalling certain 2017-2021 model s and model x vehicles. The electronic power assist steering (epas) system may experience a loss of power steering assist when driving on rough roads or after hitting a pothole.

  7. Backup camera: display function

    NHTSA 22V169000 · March 18, 2022 · 947 vehicles

    Risk: A delayed rearview camera image reduces the driver's rear view, increasing the risk of a crash.

    Fix: Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed may 17, 2022. Owners may contact tesla customer service at 1-877-798-3752. Tesla's number for this recall is sb-22-00-004.

    Full defect summary

    Tesla, inc. (tesla) is recalling certain 2018-2019 model s, model x, and 2017-2020 model 3 vehicles equipped with autopilot computer 2.5 and operating certain firmware releases. The rearview image may not immediately display when the vehicle begins to reverse. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 111, "rear visibility."

  8. Steering: automated/adaptive steering

    NHTSA 22V037000 · January 27, 2022 · 53,822 vehicles

    Risk: Failing to stop at a stop sign can increase the risk of a crash.

    Fix: Tesla will perform an over-the-air (OTA) software update that disables the "rolling stop" functionality, free of charge. Owner notification letters were mailed march 28, 2022. Owners may contact tesla customer service at 1-877-798-3752. Tesla's number for this recall is sb-22-00-001.

    Full defect summary

    Tesla, inc. (tesla) is recalling certain 2016-2022 model s and model x, 2017-2022 model 3, and 2020-2022 model y vehicles. The "rolling stop" functionality available as part of the full self-driving (beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.

  9. Doors and locks: latch

    NHTSA 21V00B000 · December 21, 2021 · 130,441 vehicles

    Risk: If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could open unexpectedly, obstructing the driver's view and increasing the risk of a crash.

    Fix: Tesla service will inspect and reposition the latch assembly as necessary, free of charge. Owner notification letters were mailed february 18, 2022. Owners may contact tesla customer service at 1-877-798-3752. Tesla's number for this recall is sb-21-11-003.

    Full defect summary

    Tesla, inc. (tesla) is recalling certain 2014-2021 model s vehicles. The front trunk latch assembly may be misaligned, preventing the secondary hood latch from engaging. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 113, "hood latch system."

  10. Driver assistance: camera

    NHTSA 21V846000 · October 29, 2021 · 11,728 vehicles

    Risk: Unexpected activation of the aeb system may cause the car to stop suddenly, increasing the risk of a crash.

    Fix: Tesla service has released an over-the-air (OTA) software update, free of charge. The recall began october 25, 2021. Owners may contact tesla customer service at 1-877-798-3752. Tesla's number for this recall is sb-21-00-004.

    Full defect summary

    Tesla, inc. (tesla) is recalling certain 2017-2021 model s, model 3, model x, and 2020-2021 model y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (fcw) or unexpected activation of the automatic emergency brake (aeb) system.

  11. Visibility and wipers: defroster/defogger/hvac system

    NHTSA 21V035000 · January 29, 2021 · 134,951 vehicles

    Risk: The emmc controller wear-out condition can cause the loss of the rearview camera display, defrost/defog control settings, and exterior turn signal lighting, reducing visibility and increasing the risk of a crash.

    Fix: Owners should ensure their vehicles are operating firmware release 2020.48.48.12 or newer, which will alert owners if the emmc is approaching lifetime wear. Tesla will notify owners, and will replace the vcm daughterboard with one containing an enhanced emmc controller, free of charge. The recall began march 29, 2021. Owners may contact tesla customer service at 1-877-798-3752. Tesla's number for this recall is sb-21-21-001.

    Full defect summary

    Tesla, inc. (tesla) is recalling certain 2012-2018 tesla model s and 2016-2018 model x vehicles with a center display equipped with a nvidia tegra 3 processor and an 8gb emmc nand flash memory device. When the 8gb emmc nand flash memory device for the center display reaches lifetime wear, the emmc controller will no longer be able to maintain the integrity of the filesystem, causing a failure in some of the center display functions.

Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.

NHTSA defect investigations

Questions about the 2018 Tesla Model S

What are the most common problems with the 2018 Tesla Model S?
By NHTSA owner complaints: driver assistance (52 complaints); other or unspecified (36 complaints, typically around 17,500 miles); electrical (35 complaints, typically around 16,000 miles).
How many recalls does the 2018 Tesla Model S have?
11 recalls listed by NHTSA, the latest from May 28, 2024 (seat belts). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
Is the 2018 a bad year for the Tesla Model S?
It is 7th of 15 Model S model years by number of complaints, with 170 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.

Other Tesla Model S years

Tesla Model S problems by year