Home › Volkswagen › Golf › 2012

2012 Volkswagen Golf Problems and Recalls

Owners filed 48 complaints with NHTSA about the 2012 Volkswagen Golf, most often about the fuel system (29% of complaints, typically around 15,500 miles). It is 11th of 24 Golf model years by number of complaints and has 6 recalls.

Complaints48
Recalls6
Crashes reported4
Fires reported0
Injuries reported4

Most common 2012 Volkswagen Golf problems

  1. Fuel system

    14 complaints · 29%

    Half of these problems showed up before 15,500 miles. Parts named most often: delivery.

    Fuel pump failure, random power cut out due to fault mode. System flashes a glow plug light instead of a check engine light not signaling a obvious failure.
    Owner report to NHTSA, 2012, at 15,550 miles
    Car purchased november 2011. August 29, 2012 (much <10,000 miles) reported rough shifting of automatic transmission to Volkswagen of alexandria. Told that experience was normal. Trusted mechanic and used vehicle. March 18, 2013--complete transmission failure while driving in a parking lot. Engine shut off while moving…
    Owner report to NHTSA, 2013, at 13,000 miles
  2. Engine

    11 complaints · 23%

    Half of these problems showed up before 13,500 miles.

    On 12/24/2012, returning from a restaurant with my family, I heard a bang and my engine died while driving on a city street at 35 MPH. I was able to safely put the car in neutral and roll off the street. I found out on 12/26 that my water pump had fallen apart, destroying my timing belt and engine head. Several…
    Owner report to NHTSA, 2013, at 14,386 miles
    Car purchased november 2011. August 29, 2012 (much <10,000 miles) reported rough shifting of automatic transmission to Volkswagen of alexandria. Told that experience was normal. Trusted mechanic and used vehicle. March 18, 2013--complete transmission failure while driving in a parking lot. Engine shut off while moving…
    Owner report to NHTSA, 2013, at 13,000 miles
  3. Air bags

    10 complaints · 21%

    Half of these problems showed up before 11,000 miles.

    I was traveling on a highway in dallas. There was a 2003 toyota tacoma two lanes to the left of me. He apparently wanted to take an exit that was rapidly coming up. He had a dresser in the bed so he asked his wife if it was clear to cut across all 5 lanes to take the exit. I was two lanes over and rear ended him. He…
    Owner report to NHTSA, 2013, at 11,000 miles
    This car was involved in a vehicle crash. Impact was to the driver's side primarily to the door and front end. Despite the severity of the impact, no air bags deployed from the driver's side or the steering wheel. I sustained an injury to the shoulder and am concerned about the safety of the vehicle.
    Owner report to NHTSA, 2013, at 11,000 miles
  4. Transmission

    9 complaints · 19%

    Half of these problems showed up before 12,500 miles.

    I was driving down the road had just shifted into 4th gear came up to a red light. I pressing in the clutch and started to slow down still in 4th gear. The red light turned green before I could slow down much at all. I released the clutch when I did this the engine and RPM increased. I was still in 4th gear and hardly…
    Owner report to NHTSA, 2012, at 11,000 miles
    On 12/24/2012, returning from a restaurant with my family, I heard a bang and my engine died while driving on a city street at 35 MPH. I was able to safely put the car in neutral and roll off the street. I found out on 12/26 that my water pump had fallen apart, destroying my timing belt and engine head. Several…
    Owner report to NHTSA, 2013, at 14,386 miles
  5. Electrical

    6 complaints · 13%

    Half of these problems showed up before 25,000 miles.

    When starting my Golf tdi I received several warning messages on the car's information screen to check turning lights, brake lights, headlights and running lights on the right hand side of the car. The right hand headlights, turn signals and brakelights were out. The cause of the fault was a melted fusebox. The…
    Owner report to NHTSA, 2014, at 24,800 miles
    My local Volkswagen dealership stated there is a recall on certain vw models for the clock-spring located inside the steering column. My vehicle has been making a terrible noise when I turn the wheel in either direction, which vw attributes to the clock-spring. They told me the 2012 Golf tdi model is not covered under…
    Owner report to NHTSA, 2017, at 44,000 miles
  6. Body and structure

    4 complaints · 8%

    Parts named most often: body.

    I was traveling on a highway in dallas. There was a 2003 toyota tacoma two lanes to the left of me. He apparently wanted to take an exit that was rapidly coming up. He had a dresser in the bed so he asked his wife if it was clear to cut across all 5 lanes to take the exit. I was two lanes over and rear ended him. He…
    Owner report to NHTSA, 2013, at 11,000 miles
    The hatchback edges on the side of the vehicles have a knife point that is just under six feet off the ground. Unloading the car in the garage I misjudged the clearance and suffered a painful puncture wound on top of my head. I fell to the ground and the wound bled profusely. These edges needed to be rounded off or…
    Owner report to NHTSA, 2013, at 9,450 miles
  7. Speed control

    3 complaints · 6%

    Parts named most often: accelerator pedal.

    The contact owns a 2012 Volkswagen Golf. The contact stated that while driving approximately 2 MPH, the vehicle erroneously accelerated then crashed into a parked vehicle. There were no injuries. The manufacturer was contacted about the failure and stated that they would send someone to inspect the vehicle. The…
    Owner report to NHTSA, 2013, at 6,000 miles
    Car purchased november 2011. August 29, 2012 (much <10,000 miles) reported rough shifting of automatic transmission to Volkswagen of alexandria. Told that experience was normal. Trusted mechanic and used vehicle. March 18, 2013--complete transmission failure while driving in a parking lot. Engine shut off while moving…
    Owner report to NHTSA, 2013, at 13,000 miles
  8. Lights

    3 complaints · 6%

    When starting my Golf tdi I received several warning messages on the car's information screen to check turning lights, brake lights, headlights and running lights on the right hand side of the car. The right hand headlights, turn signals and brakelights were out. The cause of the fault was a melted fusebox. The…
    Owner report to NHTSA, 2014, at 24,800 miles
    My issue seams similar to a filing last year "10654071". I started the car to leave from work, and I receive nine separate exterior light faults. It affected both the front right, left rear, right rear, side marker lights, and plate light. All stopped working at the same time. There was no warning. And no fuses were…
    Owner report to NHTSA, 2015, at 67,550 miles

Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.

2012 Volkswagen Golf recalls

  1. Air bags: inflator module

    NHTSA 19V862000 · December 4, 2019 · 226 vehicles

    Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

    Fix: Volkswagen will notify owners, and dealers will replace the driver's side air bag inflators, free of charge. The recall began december 20, 2019. Owners may contact volkswagen customer service at 1-800-893-5298 or audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 69r6, 69q8, 69q9, and 69y5.

    Full defect summary

    Volkswagen group of america, inc. (volkswagen) is recalling certain 2012-2015 passat, 2011-2014 golf a6, and 2011-2013 audi a3 diesel vehicles, thought to have been previously repaired under one of the takata air bag recalls. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

  2. Other: unknown or other

    NHTSA 18V329000 · May 16, 2018 · 252 vehicles

    Risk: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.

    Fix: Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or volkswagen will repurchase them if necessary, free of charge. The recall began november 29, 2018. Owners may contact volkswagen customer service at 1-800-893-5298.

    Full defect summary

    Volkswagen group of america, inc. (volkswagen) is recalling certain 2012-2016 eos, 2012 passat, 2012-2016 cc, 2015-2016 e-golf, 2011-2015 touareg, 2012-2015 and 2017 tiguan, and 2011-2016 golf and 2011-2013 gti vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.

  3. Air bags: inflator module

    NHTSA 18V148000 · March 6, 2018 · 363,713 vehicles

    Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

    Fix: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began march 16, 2018. Owners may contact volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69q9. Note: this recall partially supersedes recall 16v-078.

    Full defect summary

    Volkswagen group of america, inc. (volkswagen) is recalling certain 2009-2014 volkswagen cc, 2010-2014 golf, 2010-2014 eos, 2007-2010 passat sedan and wagon, and 2012-2014 passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.

  4. Air bags: inflator module

    NHTSA 16V078000 · February 10, 2016 · 659,493 vehicles

    Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

    Fix: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on april 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact volkswagen customer service at 1-800-893-5298. Audi owners may contact audi customer service at 1-800-253-2834.

    Full defect summary

    Volkswagen group of america, inc. (volkswagen) is recalling certain model year 2010-2014 golf, 2007-2010 passat sedans and wagon, 2012-2014 passat sedan and eos, 2009-2014 cc, 2009-2012 audi q5, 2010-2012 s5 cabriolet and 2010-2012 audi a5 cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.

  5. Air bags: frontal

    NHTSA 15V483000 · August 4, 2015 · 415,825 vehicles

    Risk: A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.

    Fix: Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on january 15, 2016. Owners may contact volkswagen customer service at 1-800-822-8987.

    Full defect summary

    Volkswagen group of america, inc. (volkswagen) is recalling certain model year 2010-2014 volkswagen cc, and passat, 2010-2013 eos, 2011-2014 golf, gti, jetta, and tiguan, and 2012-2014 jetta sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.

  6. Fuel system: fuel system, diesel

    NHTSA 11V490000 · October 3, 2011 · 168,275 vehicles

    Risk: Due to the resonance condition, injector line number 2 could develop small cracks which could lead to fuel leakage. Leaking fuel in the presence of an ignition source, may lead to a fire.

    Fix: Volkswagen will install an improved fuel injector line for the number 2 cylinder on certain vehicles and will install vibration dampers on all of the injector lines. Volkswagen and audi will notify owners to have the vehicles repaired free of charge. The safety recall is expected to begin during november 2011. Owners may contact volkswagen at 1-800-822-8987.

    Full defect summary

    Volkswagen is recalling certain model 2009-2012 jetta and jetta sportwagen vehicles, manufactured from may 2008 through september 2011, model year 2010-2012 volkswagen golf vehicles, manufactured from may 2009 through september 2011, and model year 2010-2012 audi a3 vehicles, manufactured from september 2009 through september 2011, that are equipped with a 2.0l tdi common rail diesel engine/clean diesel engine. The fuel injection pulses could coincide with the natural frequency of the injector line #2, in specific load and RPM conditions. This resonance creates additional stress in the fuel line.

Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.

NHTSA defect investigations

Questions about the 2012 Volkswagen Golf

What are the most common problems with the 2012 Volkswagen Golf?
By NHTSA owner complaints: fuel system (14 complaints, typically around 15,500 miles); engine (11 complaints, typically around 13,500 miles); air bags (10 complaints, typically around 11,000 miles).
How many recalls does the 2012 Volkswagen Golf have?
6 recalls listed by NHTSA, the latest from December 4, 2019 (air bags). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
Is the 2012 a bad year for the Volkswagen Golf?
It is 11th of 24 Golf model years by number of complaints, with 48 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.

Other Volkswagen Golf years

Volkswagen Golf problems by year