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2011 Volkswagen Jetta Sportwagen Problems and Recalls
Owners filed 33 complaints with NHTSA about the 2011 Volkswagen Jetta Sportwagen, most often about the electrical (46% of complaints, typically around 90,000 miles). It is the 3rd most complained-about Jetta Sportwagen model year since 2000 and has 1 recall.
Most common 2011 Volkswagen Jetta Sportwagen problems
Electrical
15 complaints · 46%Half of these problems showed up before 90,000 miles.
On this vehicle, fuse (f16 plug-in position) overheated and damaged the fuse box, causing a partial loss of exterior vehicle lighting. This could increase the risk of a crash causing injury and/or damage to property. Vw issued 97am action alert for earlier year same models, but not this and later year models.
Right front headlight assembly (high & low beam, turn signal, drl), right rear taillight, third brake light, license plate light and left rear turn signal all stopped working at the same time. Dash information center reported all of these lights need to be checked. After 1.5 hours of troubleshooting with a fluke…
Lights
5 complaints · 15%My lights began failing without warning. Front headlight, rear tail light, license plate light, directional signals, back up lights. In total, 7 lights failed within minutes. Vehicle was turned on and moving on a city street. Warning lights inside the vehicle told me that lights failed when I used them (signals…
The contact owns a 2011 Volkswagen Jetta Sportwagen. The contact stated that while driving at various speeds, the passenger's side headlight, the driver's side tail lights, directional turning signal lights, and the license plate lights failed. The vehicle was taken to the dealer to be diagnosed. The contact was…
Engine
4 complaints · 12%Parts named most often: exhaust system.
Car stalls intermittently under various conditions accelerating de-accelerating warmed up, and cold fuel pump has been replaced along with filter and now power relay has been replaced but it still stalls very dangerous to drive.
The contact owns a 2011 Volkswagen Jetta Sportwagen. While driving 30-35 MPH, the vehicle shook and misfired. Also, the check engine indicator illuminated. The vehicle was taken to an independent mechanic who stated that the timing chain needed to be replaced. The contact called dirito brothers walnut creek Volkswagen…
Fuel system
4 complaints · 12%The contact owns a 2011 Volkswagen Jetta Sportwagen. While driving approximately 30 MPH, the vehicle stalled and the glow plug warning indicator illuminated. The vehicle was coasted to a parking lot and was towed to the dealer (joe heidt Volkswagen, 515 route 17 south, ramsey, nj, [phone]) where it was diagnosed that…
I have been getting horrible gas milage (250 per tank). This has been for over a year now of trying different things (driving, fueling, repairs, ect.).
Suspension
4 complaints · 12%Both rear springs broke without warning (at separate times). This clearly seems to be a manufacturing defect, as I have since discovered that it's a very common occurrence.
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2011 Volkswagen Jetta Sportwagen recalls
Air bags: inflator module
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Fix: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on april 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact volkswagen customer service at 1-800-893-5298. Audi owners may contact audi customer service at 1-800-253-2834.
Full defect summary
Volkswagen group of america, inc. (volkswagen) is recalling certain model year 2010-2014 golf, 2007-2010 passat sedans and wagon, 2012-2014 passat sedan and eos, 2009-2014 cc, 2009-2012 audi q5, 2010-2012 s5 cabriolet and 2010-2012 audi a5 cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
NHTSA defect investigations
Air bag clockspring failure
Summary
In august 2015, volkswagen group of america, inc. (volkswagen) launched safety recall 15v-483 to address the loss of the protection provided by the front driver air bag in several models due to the failure of the clockspring.debris entry into the steering wheel hub can result in contamination and ultimately failure of the clockspring in 2010-2014 model year (my) cc, passat, eos, golf, gti, tiguan, jetta and jetta sportwagen models.contamination of the clockspring can cause the ribbon cable to tear resulting in loss of the electrical connection to the front driver air bag and any steering wheel mounted controls.the loss of the electrical connection to the front driver air bag will result in i
Questions about the 2011 Volkswagen Jetta Sportwagen
- What are the most common problems with the 2011 Volkswagen Jetta Sportwagen?
- By NHTSA owner complaints: electrical (15 complaints, typically around 90,000 miles); lights (5 complaints); engine (4 complaints).
- How many recalls does the 2011 Volkswagen Jetta Sportwagen have?
- 1 recall listed by NHTSA, the latest from February 10, 2016 (air bags). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2011 a bad year for the Volkswagen Jetta Sportwagen?
- It is the 3rd most complained-about Jetta Sportwagen model year since 2000, with 33 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.