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2012 Volkswagen Jetta Sportwagen Problems and Recalls

Owners filed 27 complaints with NHTSA about the 2012 Volkswagen Jetta Sportwagen, most often about the electrical (22% of complaints). It is 4th of 7 Jetta Sportwagen model years by number of complaints and has 1 recall.

Complaints27
Recalls1
Crashes reported0
Fires reported1
Injuries reported0

Most common 2012 Volkswagen Jetta Sportwagen problems

  1. Electrical

    6 complaints · 22%

    4/5/16 4:30pm, vehicle would not shut off. Brought to Volkswagen dealers who diagnosed vehicle with an ignition lock cylinder housing issue. The vehicle did not stall or fail in that sense, but it is still distressing to have a fault on the ignition switch.
    Owner report to NHTSA, 2016, at 90,000 miles
    Car is serviced at vw dealer every 10,000 miles. At 70,000 miles they tell me my rear side door hinges are rusted and need replacement at my costs. Why would door hinges rust away? When it does rain when I open the rear doors, water does pour our the bottom of door.. Poor german engineering design? 2nd problem: they…
    Owner report to NHTSA, 2017, at 70,000 miles
  2. Fuel system

    6 complaints · 22%

  3. Engine

    4 complaints · 15%

    4/5/16 4:30pm, vehicle would not shut off. Brought to Volkswagen dealers who diagnosed vehicle with an ignition lock cylinder housing issue. The vehicle did not stall or fail in that sense, but it is still distressing to have a fault on the ignition switch.
    Owner report to NHTSA, 2016, at 90,000 miles
    The contact owned a 2012 Volkswagen jetta. The contact stated that after her boyfriend had driven the vehicle and parked it in her driveway; her boyfriend informed her that the vehicle was on fire. The authorities were called and the fire department arrived on the scene and extinguished the fire. There were no active…
    Owner report to NHTSA, 2020, at 81,000 miles
  4. Brakes

    4 complaints · 15%

    The contact owns a 2012 Volkswagen Jetta Sportwagen. While driving approximately 30 MPH, the brakes made a grinding noise and an odor when the brake pedal was depressed. The vehicle was taken to an independent mechanic who diagnosed that the rear passenger side caliper failed and was rubbing metal to metal. The…
    Owner report to NHTSA, 2016, at 58,000 miles
    Car is serviced at vw dealer every 10,000 miles. At 70,000 miles they tell me my rear side door hinges are rusted and need replacement at my costs. Why would door hinges rust away? When it does rain when I open the rear doors, water does pour our the bottom of door.. Poor german engineering design? 2nd problem: they…
    Owner report to NHTSA, 2017, at 70,000 miles
  5. Other or unspecified

    4 complaints · 15%

    I noticed my car has been cutting out and not having power when driving down a freeway. Ill put the pedal down it didnt move. I noticed my stereo started kind of flashing as well. I figured maybe it was electrical so I started looking around and I opened up my trunk and it was 4 inches of water where my spare tire is.…
    Owner report to NHTSA, 2020, at 81,000 miles
    2012 vw jetta wagon that was purchased new and always housed in a garage until february 2020. Water leaked into car interior carpet and spare tire well. Never received any notification of recall due to sunroof leaking. Repair was $900 out of my pocket
    Owner report to NHTSA, 2020, at 84,000 miles
  6. Transmission

    4 complaints · 15%

    Vehicle stalled out while driver at highway speeds due to intercooler freezing, on second occasion vehicle was unable to start due to engine hydrolocking from frozen intercooler thawing out. Vw has released a bulletin for this issue but will not stand by warranty on said component.
    Owner report to NHTSA, 2019, at 74,000 miles
    When moving from stop, transmission takes a second to engage. This is dangerous because when trying to take a turn from stop, hesitation could lead to serious accident. Engage 1st gear.
    Owner report to NHTSA, 2019, at 58,870 miles
  7. Suspension

    4 complaints · 15%

    About a year ago both rear springs were broke and the dealership replaced them. About a month ago both front springs were broke and the dealership replaced them. All the replacements were done at my cost. I now have a rear right spring that has broke and will now have to have it replaced. In my over 50 years of…
    Owner report to NHTSA, 2019, at 119,000 miles
    Broken left front & left rear coil springs. I don't believe this was created by running over anything. Service associate blamed it on rust due to snow, ice, debris build up. Hard to believe a coil spring will rust through in 8yrs. It appears vw has had other issues with coil springs on vehicles. I checked with an…
    Owner report to NHTSA, 2020, at 26,700 miles

Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.

2012 Volkswagen Jetta Sportwagen recalls

  1. Air bags: inflator module

    NHTSA 16V078000 · February 10, 2016 · 659,493 vehicles

    Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

    Fix: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on april 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact volkswagen customer service at 1-800-893-5298. Audi owners may contact audi customer service at 1-800-253-2834.

    Full defect summary

    Volkswagen group of america, inc. (volkswagen) is recalling certain model year 2010-2014 golf, 2007-2010 passat sedans and wagon, 2012-2014 passat sedan and eos, 2009-2014 cc, 2009-2012 audi q5, 2010-2012 s5 cabriolet and 2010-2012 audi a5 cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.

Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.

NHTSA defect investigations

Questions about the 2012 Volkswagen Jetta Sportwagen

What are the most common problems with the 2012 Volkswagen Jetta Sportwagen?
By NHTSA owner complaints: electrical (6 complaints); fuel system (6 complaints); engine (4 complaints).
How many recalls does the 2012 Volkswagen Jetta Sportwagen have?
1 recall listed by NHTSA, the latest from February 10, 2016 (air bags). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
Is the 2012 a bad year for the Volkswagen Jetta Sportwagen?
It is 4th of 7 Jetta Sportwagen model years by number of complaints, with 27 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.

Other Volkswagen Jetta Sportwagen years

Volkswagen Jetta Sportwagen problems by year