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2014 Volkswagen Jetta Problems and Recalls

Owners filed 387 complaints with NHTSA about the 2014 Volkswagen Jetta, most often about the engine (30% of complaints, typically around 62,000 miles). It is 12th of 27 Jetta model years by number of complaints and has 4 recalls.

Complaints387
Recalls4
Crashes reported20
Fires reported2
Injuries reported18

Most common 2014 Volkswagen Jetta problems

  1. Engine

    114 complaints · 30%

    Half of these problems showed up before 62,000 miles. Parts named most often: engine.

    The contact owns a 2014 Volkswagen Jetta. The contact stated that the vehicle leaked transmission fluid. The vehicle was taken to ken garff Volkswagen (115 e university pkwy, orem, ut 84058, [phone]) where it was diagnosed that the o ring fractured. The vehicle was not repaired. The manufacturer was notified and…
    Owner report to NHTSA, 2019, at 60,100 miles
    A 5 year old car with under 70k miles is now in the shop having the timing chain replaced. This is about half the miles and years that should be expected to go without timing chain problems.
    Owner report to NHTSA, 2019, at 65,000 miles
  2. Electrical

    94 complaints · 24%

    Half of these problems showed up before 56,000 miles. Parts named most often: ignition, instrument cluster/panel, alternator/generator/regulator.

    Chronic issue with key either not turning to start ignition or failing to turn to shut the vehicle off while in park. Sales person suggested, "just turn the wheel back and forth a lot until it works. It's a safety feature." after numerous incidences vehicle was taken to the dealership where they attempted to have me…
    Owner report to NHTSA, 2017, at 55,500 miles
    The contact owns a 2014 Volkswagen Jetta. The contact stated that the vehicle rolled away after it was shifted into park. The failure recurred in august of 2019. Also, while driving 45 MPH, the vehicle began to hesitate and multiple warning indicators flashed. The vehicle was taken to burke Volkswagen (located at 519…
    Owner report to NHTSA, 2019, at 57,000 miles
  3. Transmission

    74 complaints · 19%

    Half of these problems showed up before 70,000 miles.

    The contact owns a 2014 Volkswagen Jetta. The contact noticed that fuel leaked onto the ground. The vehicle was taken to an independent mechanic where it was diagnosed that the transmission oil cooler seal needed to be replaced. The vehicle was repaired. The dealer (norm reeves Volkswagen superstore irvin, 20 auto…
    Owner report to NHTSA, 2017, at 70,000 miles
    At about 70,000 miles, as I was driving home, the transmission on my car failed and I was only able to drive it in 1st gear. I was able to get it to the dealership, after which they told me this was due to the mechtronic unit in my hybrid transmission faulting. I was one the hook for about $940 a labor costs to get a…
    Owner report to NHTSA, 2019, at 70,000 miles
  4. Other or unspecified

    71 complaints · 18%

    Half of these problems showed up before 61,000 miles.

    Sunroof shattered in an upward direction while driving, shortly after, the rear windshield also shattered while driving. Neither time was the car hit with anything or anything out of place.
    Owner report to NHTSA, 2019, at 61,300 miles
    Ignition issue. After turning on the car the key gets stuck and it's difficult to remove the key from the ignition. It has taken me upwards of 25 minutes at time to jiggle the key and remove it. This is an inconvenience and a safety issue.
    Owner report to NHTSA, 2019, at 60,050 miles
  5. Fuel system

    42 complaints · 11%

    Half of these problems showed up before 69,000 miles.

    My vehicle; for months now, has either not started up right away or shut off while driving through city streets and a major freeway. While driving the car loses power but the battery has power. Power steering becomes lost and I have to push the vehicle off the road or freeway. The vehicle has a rough idol when this…
    Owner report to NHTSA, 2019, at 70,000 miles
    Epc warning light came on suddenly; vehicle throttled down and continued to buck and stall out; loss of power and speed. Very dangerous while in traffic. No specific diagnostic code(s) were saved or triggered. This causes costly and unneeded diagnostics and repairs
    Owner report to NHTSA, 2020, at 68,000 miles
  6. Air bags

    37 complaints · 10%

    Half of these problems showed up before 55,000 miles. Parts named most often: frontal.

    Defective clock spring. Broke under normal steering wheel operation while parking vehicle at low speed, this in turn caused steering wheel controls to become inoperable and activated air-bag malfunction light.
    Owner report to NHTSA, 2018, at 56,000 miles
    Every single light on the dash is turned on even though there's no problem, and the speedometer meter doesn't move. I got the issue fixed by an independent mechanic who said the computer only needed to be reset, but the vw dealership insists that I still have a big issue that can effect the usage of my brakes…
    Owner report to NHTSA, 2021, at 49,400 miles
  7. Lights

    24 complaints · 6%

    Half of these problems showed up before 55,500 miles.

    January, the driver side head light stopped working while driving at night on the city street (replaced light). March, the passenger side head light stopped working while driving at night on city street (replaced light). June, both head lights stopped working within a month of each other, both while driving at night…
    Owner report to NHTSA, 2017, at 55,500 miles
    Headlamps and fog lamps burning out. May be bad 173 or 109 relay or wire coming from fuse box, fuse 16 is too small. May also be bad software in headlight control module.
    Owner report to NHTSA, 2017, at 56,000 miles
  8. Brakes

    18 complaints · 5%

    Half of these problems showed up before 9,000 miles.

    This issue now occurs every day. This vehicle has push button start, which means the brake pedal must be depressed before attempting to start the vehicle. When attempting to start the vehicle after it has been sitting for more than 3 hours, the brake pedal is extremely difficult to depress as there is pressure built…
    Owner report to NHTSA, 2014, at 9,124 miles
    On july 5, 2015, the clutch failed. The clutch was depressed to downshift the car as we were approaching a turnpike off ramp. The gear selector was moved out of top gear and into neutral; the clutch would not return, and the gear selector would not move out of neutral. The car had to be maneuvered through traffic from…
    Owner report to NHTSA, 2015, at 8,550 miles

Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.

2014 Volkswagen Jetta recalls

  1. Electrical: control module

    NHTSA 19V615000 · August 22, 2019 · 679,027 vehicles

    Risk: Removing the key while the shift lever is in a position other than "park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

    Fix: Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began november 19, 2019. Owners may contact volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37m2.

    Full defect summary

    Volkswagen group of america, inc. (volkswagen) is recalling certain 2015-2019 gti, 2015-2016 and 2018-2019 golf, 2012-2019 beetle and beetle convertible, 2017-2019 golf sportwagen and 2011-2018 jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "park."

  2. Air bags: frontal

    NHTSA 15V483000 · August 4, 2015 · 415,825 vehicles

    Risk: A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.

    Fix: Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on january 15, 2016. Owners may contact volkswagen customer service at 1-800-822-8987.

    Full defect summary

    Volkswagen group of america, inc. (volkswagen) is recalling certain model year 2010-2014 volkswagen cc, and passat, 2010-2013 eos, 2011-2014 golf, gti, jetta, and tiguan, and 2012-2014 jetta sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.

  3. Fuel system: fuel rail

    NHTSA 15V028000 · January 23, 2015 · 44,658 vehicles

    Risk: A fuel leak, in the presence of an ignition source, can result in a vehicle fire.

    Fix: Volkswagen will notify owners, and dealers will replace the fuel rails with new parts, free of charge. The recall began february 6, 2015. Owners may contact volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 24bl. Note: this recall expands and supersedes recall 14v-809 (volkswagen recall number 24bi) and only affects vehicles not previously repaired under that campaign.

    Full defect summary

    Volkswagen group of america, inc. (volkswagen) is recalling certain model year 2014-2015 jetta vehicles manufactured march 28, 2014, to november 24, 2014, 2014-2015 passat vehicles manufactured april 7, 2014, to november 18, 2014, 2015 golf and gti vehicles manufactured july 1, 2014, to november 20, 2014, and 2014-2015 beetle and beetle convertible vehicles manufactured march 31, 2014, to november 27, 2014. A sealing cap at the fuel rail may fail, allowing fuel to leak into the engine compartment.

  4. Transmission: cooling unit and lines

    NHTSA 14V182000 · April 15, 2014 · 26,452 vehicles

    Risk: The leaking transmission fluid could contact a hot surface and result in a vehicle fire.

    Fix: Volkswagen will notify owners, and dealers will replace the o-ring seals in the transmission oil cooler, free of charge. The recall is expected to begin on april 16, 2014. Owners may contact volkswagen at 1-800-822-8987. Volkswagen's number for this recall is 38b9/9v.

    Full defect summary

    Volkswagen of america, inc. (volkswagen) is recalling certain model year 2014 jetta, beetle, beetle convertible, and passat vehicles equipped with a 1.8t engine and torque converter automatic transmission. In the affected vehicles, the o-ring seals between the oil cooler and the transmission may leak fluid.

Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.

NHTSA defect investigations

Questions about the 2014 Volkswagen Jetta

What are the most common problems with the 2014 Volkswagen Jetta?
By NHTSA owner complaints: engine (114 complaints, typically around 62,000 miles); electrical (94 complaints, typically around 56,000 miles); transmission (74 complaints, typically around 70,000 miles).
How many recalls does the 2014 Volkswagen Jetta have?
4 recalls listed by NHTSA, the latest from August 22, 2019 (electrical). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
Is the 2014 a bad year for the Volkswagen Jetta?
It is 12th of 27 Jetta model years by number of complaints, with 387 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.

Other Volkswagen Jetta years

Volkswagen Jetta problems by year