KnownCarProblemsHome › Volkswagen › Jetta › 2020
2020 Volkswagen Jetta Problems and Recalls
Owners filed 54 complaints with NHTSA about the 2020 Volkswagen Jetta, most often about the electrical (32% of complaints, typically around 8,000 miles). It is 21st of 27 Jetta model years by number of complaints and has 6 recalls.
Most common 2020 Volkswagen Jetta problems
Electrical
17 complaints · 32%Half of these problems showed up before 8,000 miles. Parts named most often: instrument cluster/panel, ignition.
The hill hold assist did not disengaged quickly when stopped on an incline, burning the clutch to get the vehicle to move forward. This caused smoking from the hood of the car and we were then forced to pull to the side of a very congested highway and wait for the smoking to stop and give the clutch a break. This has…
The epc light comes on randomly at highway speeds when revving up the engine to overtake cars. The engine suddenly bogs down and engine rpms are limited to 3000 when light is on. It could be a potentially dangerous situation because the car will not want to accelerate and forces me to get off the freeway. The only way…
Other or unspecified
13 complaints · 24%In heavy rain or adverse weather the sonar in the front of the car for crash avoidance fails and states that it's unable to protect me and my passengers! The dealer has had this car for 3 times and the owners manual doesn't tell that in those situations that this can or should occur
The hill hold assist did not disengaged quickly when stopped on an incline, burning the clutch to get the vehicle to move forward. This caused smoking from the hood of the car and we were then forced to pull to the side of a very congested highway and wait for the smoking to stop and give the clutch a break. This has…
Engine
12 complaints · 22%Half of these problems showed up before 14,000 miles.
Vehicle was stationary in parking spot and upon ignition began revving uncontrollably and threw up error codes "engine speed max. 4000 RPM" and "start-stop system error", along with epc and engine lights. The brake was also depressed. Upon putting into reverse the parking brake was automatically engaged while the…
The epc light comes on randomly at highway speeds when revving up the engine to overtake cars. The engine suddenly bogs down and engine rpms are limited to 3000 when light is on. It could be a potentially dangerous situation because the car will not want to accelerate and forces me to get off the freeway. The only way…
Brakes
7 complaints · 13%My car rolled into a wall on the other side of a parking lot while I was inside the opposite building. There is no alert/indicator/notification that the e-brake is engaged. There are alerts for the seat belt, air bag, truck/door opened, low gas, lights, etc. There is even a notification on the screen to remind me to…
2 separate incidents involving the epc. One was about 10 day's ago, july 9th getting on the freeway in houston. Car threw up numerous error codes, it automatically slammed on the brakes upon entering the middle lane of the freeway, gave an epc error code, transmission error code, and start/stop error code. I got it to…
Transmission
7 complaints · 13%Fuel system
5 complaints · 9%Catastrophic fuel pump failure at 14,000 miles ' both fuel pump and fuel pump module had to be replaced. The vehicle had been maintained properly according to scheduled maintenance standards.
Steering
4 complaints · 7%Speed control
3 complaints · 6%2 separate incidents involving the epc. One was about 10 day's ago, july 9th getting on the freeway in houston. Car threw up numerous error codes, it automatically slammed on the brakes upon entering the middle lane of the freeway, gave an epc error code, transmission error code, and start/stop error code. I got it to…
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2020 Volkswagen Jetta recalls
Fuel system: fuel system, gasoline
Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.
Fix: Dealers will replace the suction pump, free of charge. Final owner notification letters for audi owners were mailed on july 25, 2024. Final owner letters for vw owners were mailed on august 13, 2024. Owners may contact volkswagen customer service at 1-800-893-5298 or audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are vw: 20uf/audi: 20yf. Vehicles that were previously recalled under 16v-647 will need to have the new remedy completed. This recall expands and replaces previous recall number 16v-647.
Full defect summary
Volkswagen group of america, inc. (volkswagen) is recalling certain front-wheel drive 2015-2020 audi a3 sedan, 2015-2019 audi a3 cabriolet, 2019-2020 volkswagen jetta gli, 2018 golf sportwagen gp, 2018-2019 golf sportwagen a7, 2015-2017 golf sportwagen, 2015-2020 golf gti, and 2015-2020 golf a7 vehicles. Due to a problem with a suction jet pump seal inside the fuel tank, fuel may flow into the evaporative emissions (evap) system and possibly leak out of the charcoal canister.
Electrical: switch
Risk: Ignition switch failure can cause the electrical system to shut down and the engine to stall while driving, increasing the risk of a crash.
Fix: Dealers will replace the ignition switch, free of charge. Owner notification letters were mailed february 1, 2024. Owners may contact volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 28h7.
Full defect summary
Volkswagen group of america, inc. (volkswagen) is recalling certain 2019 golf, golf alltrack, golf sportwagen, 2019-2020 golf gti, and jetta vehicles equipped with a conventional ignition switch. The ignition switch may fail, especially in high temperature environments.
Wheels and tires: pressure monitoring and regulating systems
Risk: An undetected sudden loss of pressure in all four tires increases the risk of a crash.
Fix: Dealers will update the TPMS software, free of charge. Owner notification letters were mailed november 18, 2022. Owners may contact volkswagen's customer service at 1-800-893-5298 or audiâs customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (audi) 45j7, and (vw) 45j6 and 45j8.
Full defect summary
Volkswagen group of america, inc. (volkswagen) is recalling certain 2019 volkswagen tiguan lwb, golf sportswagen a7, golf alltrack, golf r gp, audi q3, audi a3 cabriolet, 2019-2020 jetta nf, jetta gli, golf gti, atlas, golf a7, audi a3, 2020-2021 atlas cross sport, and 2021 atlas fl vehicles. The tire pressure monitoring system may not detect an air pressure loss in adequate time when deflating occurs among all four tires simultaneously. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 138, "tire pressure monitoring systems."
Air bags: air bag/restraint control module
Risk: Incorrect positioning of the air bag control module can cause the vehicle's air bags to deploy improperly during a crash, increasing the risk of injury. Additionally, the vehicle's air bags can deploy unintentionally, increasing the risk of a crash.
Fix: Dealers will replace the air bag control module, free of charge. Owner notification letters were mailed on january 28, 2022. Owners may contact volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69ck.
Full defect summary
Volkswagen group of america, inc. (volkswagen) is recalling certain 2020-2021 jetta and jetta gli vehicles. The air bag control module was welded in the incorrect position.
Seats
Risk: In the event of a rear-end crash, the backrest adjustment could break, possibly reducing the amount of occupant restraint, thus increasing risk of injury.
Fix: Volkswagen will notify owners, and dealers will inspect the front seats, and, as necessary, replace the seatback frames, free of charge. The recall began september 11, 2020. Volkswagen owners may contact their customer service at 1-888-241-2289. Audi owners may contact their customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 72l1, 72k8, and 72k9.
Full defect summary
Volkswagen group of america, inc. (volkswagen ) is recalling certain 2020 volkswagen atlas cross sport, jetta, jetta gli and tiguan and audi q5 and sq5 and 2021 volkswagen atlas vehicles. Parts of the front seat frame and backrest adjuster may not have been welded properly.
Brakes: caliper
Risk: If a brake caliper bolt comes loose, it may affect the vehicle's brake performance, increasing the risk of a crash.
Fix: Volkswagen will notify the owner, and a dealer will replace all four front brake caliper bolts, free of charge. The recall began july 1, 2020. Owners may contact volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 47q2.
Full defect summary
Volkswagen group of america, inc. (volkswagen) is recalling one 2020 jetta vehicle. The front brake caliper bolts may come loose.
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
NHTSA defect investigations
Fuel leak due to suction jet pump failure within fuel tank (remedy effectiveness of recall 16v647)
Summary
On december 12, 2023, the office of defects investigations (odi) opened rq23-007 to investigate the remedy repair effectiveness and scope of volkswagen (vw) recall 16v-647. Recall 16v-647 was issued on september 2, 2016, for a defective suction jet pump (sjp) inside the fuel tank. Failure of the sjp could lead to a fuel leak from the vehicle. This recall covered certain model year (my) 2015-2016 volkswagen golf and audi a3 passenger car vehicles. The recall remedy repair replaced sjp version 1.0 with an improved version, version 1.1. The sjp is designed to purge fuel from the evaporative emissions (evap) system. Vwâs recall filing stated the sjp may have been damaged during assembly, which
Questions about the 2020 Volkswagen Jetta
- What are the most common problems with the 2020 Volkswagen Jetta?
- By NHTSA owner complaints: electrical (17 complaints, typically around 8,000 miles); other or unspecified (13 complaints); engine (12 complaints, typically around 14,000 miles).
- How many recalls does the 2020 Volkswagen Jetta have?
- 6 recalls listed by NHTSA, the latest from February 14, 2024 (fuel system). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2020 a bad year for the Volkswagen Jetta?
- It is 21st of 27 Jetta model years by number of complaints, with 54 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.