Home › Buick › Lacrosse › 2013

2013 Buick Lacrosse Problems and Recalls

Owners filed 129 complaints with NHTSA about the 2013 Buick Lacrosse, most often about the electrical (42% of complaints, typically around 63,000 miles). It is 8th of 15 Lacrosse model years by number of complaints and has 5 recalls.

Complaints129
Recalls5
Crashes reported5
Fires reported3
Injuries reported51 death reported

Most common 2013 Buick Lacrosse problems

  1. Electrical

    54 complaints · 42%

    Half of these problems showed up before 63,000 miles. Parts named most often: instrument cluster/panel, 12v/24v/48v battery, ignition, instrument panel.

    While operating the vehicle when coming to a stop the vehicle will cut off suddenly without warning at random times. It seems to be after the car has been driven for more than about 15 minutes at a time. This can happen when stopping just for a moment in stop and go traffic, or when stopping for a traffic light. A…
    Owner report to NHTSA, 2018, at 62,500 miles
    The contact owns a 2013 Buick Lacrosse. The contact stated that after reversing out of the garage and parking in the driveway, turning the vehicle off and removing the ignition key however, approximately 30 minutes later the vehicle started independently. The ignition key had to be used to turn the engine off. The…
    Owner report to NHTSA, 2022, at 63,000 miles
  2. Engine

    31 complaints · 24%

    Half of these problems showed up before 66,000 miles. Parts named most often: engine.

    Tamara recall-the car only has 67000 miles on it, and for some reason it is using oil. There is exhaust fumes/smoke coming out of the tail pipe. There have been occasions where it has not started. I took it to the dealership where I purchased it brand new off of the showroom floor in 2014, and they did a diagnostic on…
    Owner report to NHTSA, 2018, at 65,500 miles
    The contact owns a 2013 Buick Lacrosse. Sporadically, while starting the vehicle, the doors failed to lock, the gear shifter failed to shift, and the vehicle did not accelerate. The contact stated that the engine revved, the rpms increased, and the eco warning message was displayed. The vehicle was taken to o'rielly…
    Owner report to NHTSA, 2019, at 66,002 miles
  3. Suspension

    27 complaints · 21%

    Half of these problems showed up before 59,000 miles.

    Service stabilitrack comes on and reduces engine power. Happened this morning driving on the freeway almost caused a huge wreck because I had nowhere to go and couldn't go the freeway speed.
    Owner report to NHTSA, 2018, at 59,000 miles
    The contact owns a 2013 Buick Lacrosse. The contact stated while driving at various speeds, there was an abnormal banging sound detected. The contact received notification of NHTSA campaign number: 20v764000 (suspension) however, the part to do the recall repair was unavailable. The vehicle was taken to van buren…
    Owner report to NHTSA, 2021, at 40,000 miles
  4. Steering

    24 complaints · 19%

    Half of these problems showed up before 65,000 miles.

    Radio and dash components cut out and go black. Then when they come.back on a service battery message comes on the display but goes away withing a second or two. And the power steering will stop while all this is happening if turning
    Owner report to NHTSA, 2019, at 65,000 miles
    The contact owns a 2013 Buick Lacrosse. While starting the vehicle, the steering wheel was difficult to turn and the service power steering message was displayed. The vehicle was taken to an independent mechanic who stated that an electrical failure occurred. The local dealer was not contacted. The manufacturer was…
    Owner report to NHTSA, 2019, at 70,000 miles
  5. Transmission

    11 complaints · 9%

    Half of these problems showed up before 30,000 miles.

    The oil filter will not stay tight. We have it serviced at a g m service center.but every time they change the oil in about 1000 miles the filter comes lose and leaks.
    Owner report to NHTSA, 2014, at 24,000 miles
    When the car had mileage in the mid-upper 30,000 in 2018, we noticed that as the speed coasted down to 30mph, there was a hard downshift. So hard, you thought the engine fell out of the car. At the time we had not realized it only did this when the engine was cold. So, when we took it to the dealer, they could not…
    Owner report to NHTSA, 2020, at 36,000 miles
  6. Fuel system

    9 complaints · 7%

    Half of these problems showed up before 49,000 miles. Parts named most often: storage.

    Purchased car a little over two years ago and in that time it has been in the shop for repairs numerous times. The problems that continues to occur is the check engine light comes on and the car cannot stay running. It loses power at stop lights, been pushed at gas stations and has even stopped running pulling onto…
    Owner report to NHTSA, 2016, at 62,000 miles
    When the car had mileage in the mid-upper 30,000 in 2018, we noticed that as the speed coasted down to 30mph, there was a hard downshift. So hard, you thought the engine fell out of the car. At the time we had not realized it only did this when the engine was cold. So, when we took it to the dealer, they could not…
    Owner report to NHTSA, 2020, at 36,000 miles
  7. Other or unspecified

    9 complaints · 7%

    Purchased car a little over two years ago and in that time it has been in the shop for repairs numerous times. The problems that continues to occur is the check engine light comes on and the car cannot stay running. It loses power at stop lights, been pushed at gas stations and has even stopped running pulling onto…
    Owner report to NHTSA, 2016, at 62,000 miles
    Battery isn't charging, car will stall frequently. Has been happening for a while, but has gotten increasingly worse over the last two months
    Owner report to NHTSA, 2018, at 130,000 miles
  8. Air bags

    5 complaints · 4%

    Passenger sensing system appears to be too sensitive. Owners manual states that the system is designed to detect adult sized passengers. However a small purse (6lbs) is sufficient to activate the airbag light on the console and ring the chimes alerting the driver that the front passenger is not belted in. Tested with…
    Owner report to NHTSA, 2013, at 4,900 miles

Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.

2013 Buick Lacrosse recalls

  1. Suspension: rear

    NHTSA 21V00F000 · December 22, 2021 · 4,271 vehicles

    Risk: A rear toe link fracture may reduce the driver's ability to control the vehicle, increasing the risk of a crash.

    Fix: Dealers will replace the rear suspension toe links and adjuster fasteners, free of charge. Owner notification letters were mailed january 27, 2022. Owners may contact buick customer service at 1-800-521-7300 or chevrolet customer service at 1-800-222-1020. Gm's number for this recall is n212346640. This recall is an expansion of NHTSA recalls 20v-764 and 21v-633.

    Full defect summary

    General motors, llc (gm) is recalling certain 2010-2013 buick lacrosse, 2012-2013 buick regal, and 2013 chevrolet malibu vehicles sold or ever registered in connecticut, delaware, the district of columbia, illinois, indiana, iowa, kentucky, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, virginia, west virginia, or wisconsin. These vehicles may have rear toe links that received an improper amount of electrocoating (e-coat) corrosion protection, which could cause the e-coat to become brittle and break away when contacted by road debris. Over time, the e-coat may chip away, exposing the metal toe link and making it more susceptible to corrosion. Corrosion may eventually cause the toe link to thin and ultimately fracture.

  2. Suspension: rear

    NHTSA 21V633000 · August 12, 2021 · 32,894 vehicles

    Risk: A rear toe link fracture may reduce the driver's ability to control the vehicle, increasing the risk of a crash.

    Fix: Dealers will replace the rear suspension toe links and adjuster fasteners, free of charge. Interim owner notification letters were mailed on september 30, 2021. Owner notification letters were mailed on january 3, 2022. Owners may contact buick customer service at 1-800-521-7300 or chevrolet customer service at 1-800-222-1020. Gm's number for this recall is n212330130.

    Full defect summary

    General motors, llc (gm) is recalling certain 2013 buick regal, chevrolet malibu, and buick lacrosse vehicles sold or ever registered in connecticut, delaware, the district of columbia, illinois, indiana, iowa, kentucky, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, virginia, west virginia, or wisconsin. These vehicles may have rear toe links that received excessive electrocoating (e-coat) corrosion protection, which could cause the e-coat to become brittle and break away when contacted by road debris. Over time, the e-coat may chip away, exposing the metal toe link and making it more susceptible to corrosion. Corrosion may eventually cause the toe link to thin and ultimately fracture.

  3. Suspension: rear

    NHTSA 20V764000 · December 21, 2020 · 220,006 vehicles

    Risk: A rear toe link fracture may reduce the driver's ability to control the vehicle, increasing the risk of a crash.

    Fix: Gm will notify owners, and dealers will replace the rear suspension toe links and adjuster fasteners free of charge. Parts are not currently available. Owners were mailed an interim notification on january 27, 2021, and april 15, 2021. A third notification was mailed on august 19, 201. Owners may contact buick customer service at 1-800-521-7300 or chevrolet customer service at 1-800-222-1020. Gm's number for this recall is n202308930.

    Full defect summary

    General motors, llc (gm) is recalling certain 2012-2013 buick regal, 2013 chevrolet malibu, and 2010-2013 buick lacrosse vehicles sold or ever registered in connecticut, delaware, the district of columbia, illinois, indiana, iowa, kentucky, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, virginia, west virginia, or wisconsin. These vehicles may have rear toe links that received excessive electrocoating (e-coat) corrosion protection, which could cause the e-coat to become brittle and break away when contacted by road debris. Over time, the e-coat may chip away, exposing the metal toe link and making it more susceptible to corrosion. Corrosion may eventually cause the toe link to thin and ultimately to fracture.

  4. Electrical: electrical system

    NHTSA 13V173000 · May 6, 2013 · 42,904 vehicles

    Risk: If the vehicle is continued to be driven, the engine may stall and/or the vehicle may not start. In addition, there may be a burning or melting odor, smoke, and possibly a fire in the trunk.

    Fix: Gm will notify owners and dealers will test the gcm and replace it, as necessary, free of charge. The recall began on june 11, 2013. Owners may contact gm at 1-800-521-7300. Gm's recall campaign number is 13136.

    Full defect summary

    General motors (gm) is recalling certain model year 2012 and 2013 buick lacrosse and regal, and model year 2013 chevrolet malibu eco vehicles equipped with eassist. These vehicles may have a condition in which the generator control module (gcm) may not function properly. This could cause a gradual loss of battery charge and the illumination of the malfunction indicator light.

  5. Electrical: software

    NHTSA 13V097000 · March 15, 2013 · 26,582 vehicles

    Risk: If engine braking is unexpectedly removed, it may increase the risk of a vehicle crash.

    Fix: Gm will notify owners, and dealers will reprogram the transmission control module free of charge. The recall began on april 3, 2013. Cadillac owners may call 1-866-982-2339. Buick owners may call 1-866-694-6546.

    Full defect summary

    General motors (gm) is recalling certain model year 2013 buick lacrosse vehicles, manufactured between april 25, 2012, through march 6, 2013, and model year 2013 cadillac srx vehicles, manufactured between may 29, 2012, through february 18, 2013 for failing to comply with the requirements of federal motor vehicle safety standard (fmvss) no. 102, "transmission shift lever sequence, starter interlock, and transmission braking effect." a software problem may cause the transmission to inadvertently shift to sport mode removing any transmission-related engine braking effect.

Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.

NHTSA defect investigations

Questions about the 2013 Buick Lacrosse

What are the most common problems with the 2013 Buick Lacrosse?
By NHTSA owner complaints: electrical (54 complaints, typically around 63,000 miles); engine (31 complaints, typically around 66,000 miles); suspension (27 complaints, typically around 59,000 miles).
How many recalls does the 2013 Buick Lacrosse have?
5 recalls listed by NHTSA, the latest from December 22, 2021 (suspension). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
Is the 2013 a bad year for the Buick Lacrosse?
It is 8th of 15 Lacrosse model years by number of complaints, with 129 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.

Other Buick Lacrosse years

Buick Lacrosse problems by year