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2016 Buick Lacrosse Problems and Recalls

Owners filed 48 complaints with NHTSA about the 2016 Buick Lacrosse, most often about the steering (25% of complaints, typically around 25,500 miles). It is 11th of 15 Lacrosse model years by number of complaints and has 2 recalls.

Complaints48
Recalls2
Crashes reported5
Fires reported2
Injuries reported3

Most common 2016 Buick Lacrosse problems

  1. Steering

    12 complaints · 25%

    Half of these problems showed up before 25,500 miles. Parts named most often: hydraulic power assist.

    The contact owns a 2016 Buick Lacrosse. The contact stated that upon reversing, he noticed that the steering wheel had lost power steering functionality. The “power steering failure” warning light was illuminated. The contact stated that he was able to forcefully steer the steering wheel and drove to his residence…
    Owner report to NHTSA, 2022, at 28,000 miles
    The contact owns a 2016 Buick Lacrosse. The contact stated while attempting to drive from a complete stop, the steering wheel locked, almost causing a collision. A message indicating power steering failure was displayed. The police department assisted the contact with driving the vehicle to the side of the road. The…
    Owner report to NHTSA, 2023, at 23,098 miles
  2. Transmission

    7 complaints · 15%

    Parts named most often: automatic transmission.

    While driving at highway speeds (65+ MPH) the information center will display 'reduced engine power' and car will down shift and only reach 45 MPH. Causing close to rear-end crash. You have to leave the highway traffic immediately and turn off engine. Re-start engine and continue driving. It has happened twice now.…
    Owner report to NHTSA, 2016, at 40,000 miles
    At 25 - 30 MPH and at 45 - 50 MPH the car shakes violently. I took it to the dealership for a diagnostic. They said they knew exactly what it was. I need a new lower and upper transmission. That is the recommended fix. That is something that happens to chevy transmissions and the cost is $5400. It seems to me that if…
    Owner report to NHTSA, 2020, at 162,000 miles
  3. Air bags

    6 complaints · 13%

    The contact owns a 2016 Buick Lacrosse. The contact was involved in a crash. The air bags did not deploy and the air bag warning indicator illuminated. There were no injuries and a police report was not filed. The manufacturer was not notified. The VIN was included in NHTSA campaign number 16v651000 (air bags). The…
    Owner report to NHTSA, 2016, at 11,500 miles
    The contact owned a 2016 Buick Lacrosse. The contact stated that while driving at approximately 65 MPH, the vehicle crashed into a deer. The contact mentioned that the side air bags deployed. A police report was not filed. In addition, the contact was concerned with the intense excessive explosion from the air bags…
    Owner report to NHTSA, 2020, at 68,000 miles
  4. Speed control

    6 complaints · 13%

    Half of these problems showed up before 40,000 miles.

    Adaptive cruise engages antilock brakes in a random manner even when no car is in front of you when the vehicle is in motion at a variety of different speeds. Has happened multiple times for several months.
    Owner report to NHTSA, 2018, at 40,000 miles
    From standing stop or while in motion at highway speeds, stomp the accelerator to command immediate acceleration: accelerator sometimes sticks in wide open throttle resulting in unintended sustained acceleration. First counter-measure tried - slap the gear selector handle to neutral position; however, engine remains…
    Owner report to NHTSA, 2017, at 42,500 miles
  5. Engine

    4 complaints · 8%

    The contact owns a 2016 Buick Lacrosse. While the vehicle was in reverse, the contact attempted to shift into drive, but the vehicle failed to move forward. In addition, while accelerating from a stop, the vehicle failed to move forward. All the warning indicators illuminated on the instrument panel, including the…
    Owner report to NHTSA, 2019, at 30,000 miles
    The contact owns a 2016 Buick Lacrosse. The contact stated while driving 35 MPH, the vehicle lost power steering functionality. The check engine warning light was illuminated. The contact was able to drive to the residence. The vehicle was towed to the dealer, where the failure was diagnosed as a glitch, and the power…
    Owner report to NHTSA, 2024, at 106,000 miles
  6. Other or unspecified

    4 complaints · 8%

    I had parked in the visitors parking space at the nursing home. I wanted to straighten my car in the space. When I put it in reverse, my car lunged forward at an uncontrollable fast speed, went across the sidewalk, hit the visitors parking sign, went across some grass, across the main sidewalk to the building, across…
    Owner report to NHTSA, 2017, at 4,432 miles
  7. Brakes

    4 complaints · 8%

    Adaptive cruise engages antilock brakes in a random manner even when no car is in front of you when the vehicle is in motion at a variety of different speeds. Has happened multiple times for several months.
    Owner report to NHTSA, 2018, at 40,000 miles
  8. Fuel system

    3 complaints · 6%

    The contact owns a 2016 Buick Lacrosse. The contact stated that the fuel pump was previously replaced due to the vehicle stalling while driving. The contact stated that the tailgate unintendedly opened while the vehicle was parked and turned off. Additionally, the vehicle jerked while driving from a complete stop, and…
    Owner report to NHTSA, 2026, at 99,000 miles

Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.

2016 Buick Lacrosse recalls

  1. Seat belts: pretensioner

    NHTSA 17V437000 · July 10, 2017 · 40,683 vehicles

    Risk: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

    Fix: Gm will notify owners, and dealers will reflash the sdm software. Vehicles that have had a previous air bag deployment will have the sdm replaced. These repairs will be performed free of charge. The recall began on august 4, 2017. Owners may contact buick customer service at 1-800-521-7300, cadillac customer service at 1-800-458-8006, chevrolet customer service at 1-800-222-1020, or gmc customer service at 1-800-462-8782. Gm's number for this recall is 17287.

    Full defect summary

    General motors llc (gm) is recalling certain model year 2014-2016 buick lacrosse and chevrolet spark EV, caprice ppv and ss vehicles, 2014-2017 buick encore and chevrolet corvette, silverado 1500 and gmc sierra 1500 vehicles, 2015-2016 cadillac escalade and escalade esv, chevrolet tahoe, trax, suburban and silverado 2500 and 3500 and gmc yukon and yukon xl vehicles, and 2015-2017 gmc sierra hd 2500 and 3500 vehicles. While being previously remedied for recall 16v-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (sdm) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

  2. Seat belts: pretensioner

    NHTSA 16V651000 · September 8, 2016 · 3,640,162 vehicles

    Risk: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

    Fix: Gm will notify owners, and dealers will reflash the sdm software. Vehicles that have had a previous air bag deployment will have the sdm replaced. These repairs will be performed free of charge. The recall began on october 13, 2016. Owners may contact buick customer service at 1-800-521-7300, cadillac customer service at 1-800-458-8006, chevrolet customer service at 1-800-222-1020, or gmc customer service at 1-800-462-8782. Gm's number for this recall is 16007.

    Full defect summary

    General motors llc (gm) is recalling certain model year 2015-2017 chevrolet silverado 2500 hd, 3500 hd, tahoe, suburban, gmc sierra 2500 hd and 3500 hd, gmc yukon, gmc yukon xl, cadillac escalade and cadillac escalade esv vehicles and 2014-2017 chevrolet corvette, silverado 1500, trax, caprice police pursuit vehicle, gmc sierra 1500, buick encore, and 2014-2016 buick lacrosse, chevrolet spark EV and ss vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (sdm) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.

Questions about the 2016 Buick Lacrosse

What are the most common problems with the 2016 Buick Lacrosse?
By NHTSA owner complaints: steering (12 complaints, typically around 25,500 miles); transmission (7 complaints); air bags (6 complaints).
How many recalls does the 2016 Buick Lacrosse have?
2 recalls listed by NHTSA, the latest from July 10, 2017 (seat belts). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
Is the 2016 a bad year for the Buick Lacrosse?
It is 11th of 15 Lacrosse model years by number of complaints, with 48 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.

Other Buick Lacrosse years

Buick Lacrosse problems by year