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2014 Buick Lacrosse Problems and Recalls

Owners filed 63 complaints with NHTSA about the 2014 Buick Lacrosse, most often about the electrical (22% of complaints, typically around 27,000 miles). It is 10th of 15 Lacrosse model years by number of complaints and has 5 recalls.

Complaints63
Recalls5
Crashes reported7
Fires reported1
Injuries reported4

Most common 2014 Buick Lacrosse problems

  1. Electrical

    14 complaints · 22%

    Half of these problems showed up before 27,000 miles. Parts named most often: instrument cluster/panel, instrument panel.

    Purge valve shutting off vehicle..dealership claim they replace rotors but lied..I have replace on both side turning signal mirror 4xs..back lights are always getting water in them seal keep breaking.
    Owner report to NHTSA, 2019, at 27,000 miles
    The contact owns a 2014 Buick Lacrosse. On several occasions, the contact applied the brake pedal to engage the push button start, but there was no response. The dealer was unable to replicate the failure. A second dealer indicated that they replaced the key fob battery, but the repair was not a solution to prevent…
    Owner report to NHTSA, 2017, at 26,000 miles
  2. Steering

    12 complaints · 19%

    Half of these problems showed up before 58,500 miles. Parts named most often: rack and pinion.

    The contact owns a 2014 Buick Lacrosse. While the contact's wife was backing out of the driveway, the steering seized, and the ABS and service steering warning indicators illuminated. The vehicle was not taken to a dealer to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure…
    Owner report to NHTSA, 2018, at 61,000 miles
    The contact owns a 2014 Buick Lacrosse. The contact stated while driving approximately 10 MPH, the vehicle lost power steering functionality. The contact stated that the power steering assist warning light was illuminated. The vehicle was towed to a local dealer who diagnosed the vehicle with electronic power steering…
    Owner report to NHTSA, 2022, at 50,300 miles
  3. Other or unspecified

    9 complaints · 14%

    Half of these problems showed up before 12,000 miles.

    Intermittent issues with the engine accelerating when the brakes are applied - I.e. When applying brakes at a stop sign the engine tachometer indicates that the engine is running up to 2000 RPM. The only way to get it to decrease is to let foot off brake pedal and reengage it. This has been noticed when the engine is…
    Owner report to NHTSA, 2016, at 12,000 miles
    Car in motion on city street came to a stop at a traffic light and car shut down when tried to put gas pedal it made a loud noise and did not want to start up but finally started. This is on going for months and the dealership can't find anything wrong.
    Owner report to NHTSA, 2020, at 5,000 miles
  4. Air bags

    8 complaints · 13%

    Half of these problems showed up before 31,000 miles.

    On the way home from a celebration in our town, I hit a deer. I immediately heard a loud couple of bangs, not just from the impact and smoke was coming out from the steering column and glovebox. Onstar called immediately and said that my airbags had deployed and they asked if I needed help. The concern is that the…
    Owner report to NHTSA, 2015, at 39,830 miles
    The contact owns a 2014 Buick Lacrosse. While driving approximately 25 MPH, another vehicle drove through a stop sign and crashed into the contact's vehicle. The air bags failed to deploy. The contact sustained back injuries that required medical attention. A police report was filed. The vehicle was driven to the…
    Owner report to NHTSA, 2016, at 22,000 miles
  5. Brakes

    6 complaints · 10%

    Half of these problems showed up before 48,000 miles.

    Car has autostop. While waiting on light and when it changed car stalled like it did not want to start up. It made the noise like someone turned the key with the car still on, but this is a keyless ignition. It has died this several times and I have taken it to Buick dealer and they say nothing wrong with it, it has…
    Owner report to NHTSA, 2017, at 48,000 miles
    Purge valve shutting off vehicle..dealership claim they replace rotors but lied..I have replace on both side turning signal mirror 4xs..back lights are always getting water in them seal keep breaking.
    Owner report to NHTSA, 2019, at 27,000 miles
  6. Lights

    5 complaints · 8%

    Half of these problems showed up before 16,000 miles. Parts named most often: headlights.

    Dic said right front headlight out,took to dealer,said ballast burned up inside headlight assembly put on order, waiting for repair at this time.
    Owner report to NHTSA, 2015, at 16,000 miles
    The contact owns a 2014 Buick Lacrosse. The contact stated that the low beam head lamps produced poor visibility while driving in the evenings. The contact had the low beam headlights adjusted twice by the dealer, but they were not able to remedy the failure. The vehicle was not repaired. The VIN was not available.…
    Owner report to NHTSA, 2015, at 4,000 miles
  7. Stability control

    5 complaints · 8%

    My wife was driving our 2014 Buick Lacrosse on the interstate at ~65 MPH when the electrical power steering suddenly quit working- almost causing her to crash. A service power steering and service stabilitrak message is now displayed in the information center. A ABS and traction control light is also now on.
    Owner report to NHTSA, 2017, at 130,000 miles
    Car has autostop. While waiting on light and when it changed car stalled like it did not want to start up. It made the noise like someone turned the key with the car still on, but this is a keyless ignition. It has died this several times and I have taken it to Buick dealer and they say nothing wrong with it, it has…
    Owner report to NHTSA, 2017, at 48,000 miles
  8. Wheels and tires

    5 complaints · 8%

    Parts named most often: tread/belt, sidewall.

    While driving on the interstate the tire pressure monitor indicated a low left rear tire. I stopped and added the necessary air and continued driving. In about 10 miles the monitor indicated that the tire was low again. I stopped as soon as possible to have it checked. Upon inspection I was told that the tire was ok…
    Owner report to NHTSA, 2018, at 28,700 miles
    Factory wheel rims constantly loose air at the edge/ need of the rims. After attempts to resolve the problem had failed. Some research, apparently this is a common issue with these factory rims. The issue is, rim material deterioration/ pitting at the tire need area. Adding air every week. Why would this not be a…
    Owner report to NHTSA, 2020, at 30,000 miles

Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.

2014 Buick Lacrosse recalls

  1. Seat belts: pretensioner

    NHTSA 17V437000 · July 10, 2017 · 40,683 vehicles

    Risk: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

    Fix: Gm will notify owners, and dealers will reflash the sdm software. Vehicles that have had a previous air bag deployment will have the sdm replaced. These repairs will be performed free of charge. The recall began on august 4, 2017. Owners may contact buick customer service at 1-800-521-7300, cadillac customer service at 1-800-458-8006, chevrolet customer service at 1-800-222-1020, or gmc customer service at 1-800-462-8782. Gm's number for this recall is 17287.

    Full defect summary

    General motors llc (gm) is recalling certain model year 2014-2016 buick lacrosse and chevrolet spark EV, caprice ppv and ss vehicles, 2014-2017 buick encore and chevrolet corvette, silverado 1500 and gmc sierra 1500 vehicles, 2015-2016 cadillac escalade and escalade esv, chevrolet tahoe, trax, suburban and silverado 2500 and 3500 and gmc yukon and yukon xl vehicles, and 2015-2017 gmc sierra hd 2500 and 3500 vehicles. While being previously remedied for recall 16v-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (sdm) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

  2. Seat belts: pretensioner

    NHTSA 16V651000 · September 8, 2016 · 3,640,162 vehicles

    Risk: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

    Fix: Gm will notify owners, and dealers will reflash the sdm software. Vehicles that have had a previous air bag deployment will have the sdm replaced. These repairs will be performed free of charge. The recall began on october 13, 2016. Owners may contact buick customer service at 1-800-521-7300, cadillac customer service at 1-800-458-8006, chevrolet customer service at 1-800-222-1020, or gmc customer service at 1-800-462-8782. Gm's number for this recall is 16007.

    Full defect summary

    General motors llc (gm) is recalling certain model year 2015-2017 chevrolet silverado 2500 hd, 3500 hd, tahoe, suburban, gmc sierra 2500 hd and 3500 hd, gmc yukon, gmc yukon xl, cadillac escalade and cadillac escalade esv vehicles and 2014-2017 chevrolet corvette, silverado 1500, trax, caprice police pursuit vehicle, gmc sierra 1500, buick encore, and 2014-2016 buick lacrosse, chevrolet spark EV and ss vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (sdm) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

  3. Electrical: electrical system

    NHTSA 14V317000 · June 12, 2014 · 14,765 vehicles

    Risk: Without an audible indicator, the driver may not be aware that the driver's door is open while the key is in the ignition, increasing the risk of a vehicle rollaway. If the passenger windows, rear windows, and sunroof can function when the vehicle is turned off and the driver is not in the vehicle, there is an increased risk of injury if an unsupervised occupant operates the power closures.

    Fix: Gm will notify owners and dealers will inspect the driver door window motor harness, and replace the electrical splice, as necessary, free of charge. The recall began august 2014. Owners may contact buick customer service at 1-800-521-7300. General motors number for this recall is 14235.

    Full defect summary

    General motors llc (gm) is recalling certain model year 2014 buick lacrosse vehicles manufactured april 30, 2013, to september 1, 2013. In the affected vehicles, a wiring splice in the driver's door may corrode and break, resulting in the absence of an audible chime to notify the driver if the door is opened while the key is in the ignition. Additionally, the retained accessory power (rap) module may stay active for ten minutes allowing the operation of the passenger windows, rear windows, and sunroof. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) numbers 114, "theft protection and rollaway prevention," and 118, "power-operated window, partition, and roof panel systems."

  4. Brakes: disc

    NHTSA 14V240000 · May 8, 2014 · 8,208 vehicles

    Risk: If a brake pad detaches from caliper, there may be a sudden reduction in braking, lengthening the distance required to stop the vehicle and increasing the risk of a crash.

    Fix: Gm will notify owners, and dealers will inspect the front brake rotors, and install the correct rotors with new brake pads, as necessary, free of charge. The recall began on june 20, 2014. Owners may contact general motors customer service at 1-800-521-7300 (buick) or 1-800-222-1020 (chevrolet). Gm's number for this recall is 14128.

    Full defect summary

    General motors llc (gm) is recalling certain model year 2014 buick lacrosse vehicles manufactured january 29, 2014, through march 31, 2014 and 2014 chevrolet malibu vehicles manufactured february 7, 2014, through march 31, 2014, and equipped with 17 inch front brake rotors. The affected vehicles may have had brake rotors intended for the rear of the car accidentally installed on the front. The rear rotors, while the same diameter, are thinner and may result in a front brake pad detaching from the caliper.

  5. Transmission: automatic transmission

    NHTSA 14V092000 · February 21, 2014 · 355 vehicles

    Risk: If a vehicle's shift cable disengages from the transmission shift lever, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the driver may be able to shift the lever to the "park" position, but the vehicle transmission may not be in the "park" gear position. If the vehicle is not in the "park" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or

    Fix: General motors will notify owners, and dealers will inspect and replace any affected transmission shift cable adjusters, free of charge. The recall began on april 10, 2014. Chevrolet owners may contact general motors at 1-800-222-1020, buick owners at 1-800-521-7300, and gmc owners at 1-800-462-8782. General motors' number associated with this recall is 14048.

    Full defect summary

    General motors llc (gm) is recalling certain model year 2014 buick regal, lacrosse, verano, and enclave, and chevrolet impala, malibu, cruze, and traverse, and gmc acadia vehicles equipped with automatic transmissions. In the affected vehicles, the transmission shift cable adjuster may disengage from the transmission shift lever. As such, these vehicles do not conform to federal motor vehicle safety standard (fmvss) number 102, "transmission shift lever sequence, starter interlock, and transmission braking effect." they also fail to conform to fmvss number 114, "theft protection and rollaway prevention."

Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.

Questions about the 2014 Buick Lacrosse

What are the most common problems with the 2014 Buick Lacrosse?
By NHTSA owner complaints: electrical (14 complaints, typically around 27,000 miles); steering (12 complaints, typically around 58,500 miles); other or unspecified (9 complaints, typically around 12,000 miles).
How many recalls does the 2014 Buick Lacrosse have?
5 recalls listed by NHTSA, the latest from July 10, 2017 (seat belts). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
Is the 2014 a bad year for the Buick Lacrosse?
It is 10th of 15 Lacrosse model years by number of complaints, with 63 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.

Other Buick Lacrosse years

Buick Lacrosse problems by year