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2004 Cadillac Cts Problems and Recalls

Owners filed 224 complaints with NHTSA about the 2004 Cadillac Cts, most often about the transmission (23% of complaints, typically around 20,000 miles). It is 4th of 17 Cts model years by number of complaints and has 6 recalls.

Complaints224
Recalls6
Crashes reported25
Fires reported1
Injuries reported25

Most common 2004 Cadillac Cts problems

  1. Transmission

    52 complaints · 23%

    Half of these problems showed up before 20,000 miles. Parts named most often: driveline, automatic transmission, manual transmission, axle assembly.

    Rear end differential assembly underrated for vehicle. The differential whined up until failure. The differential was replaced under warranty.
    Owner report to NHTSA, 2005, at 19,000 miles
    I just purchased this vehicle and noticed a whine in the rear. Took it in to lindsay Cadillac (great dealership) and they are now replacing the bearings. I hear this is a common problem with Cts-v's and I'm worried about what will happen when the warranty ends....
    Owner report to NHTSA, 2006, at 18,500 miles
  2. Brakes

    36 complaints · 16%

    Half of these problems showed up before 77,000 miles. Parts named most often: foundation components, antilock/traction control/electronic limited slip, antilock.

    The contact owns a 2004 Cadillac Cts. While driving 30 MPH, the vehicle failed to stop when the brake pedal was applied. The contact mentioned that the brake pedal traveled to the floorboard. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was…
    Owner report to NHTSA, 2014, at 77,000 miles
    Noticed puddle on garage floor so moved car out on driveway and found that it was oil on floor. Went back to car and there was a wet spot behind wheel on drivers side. Moved car back and it was oil. Made decision to go to closest place to have problem checked that I trusted and went to big o tire. By the time I got…
    Owner report to NHTSA, 2014, at 77,354 miles
  3. Electrical

    34 complaints · 15%

    Half of these problems showed up before 91,500 miles.

    My Cadillac Cts 2004 key is stuck in the ignition and will not release. The car was towed to two different dealerships one said it was a battery. I purchased a new one that wasn't the problem and one thought it was the alternator and that wasn't the problem. I did have a recall on the key ring and got that taken care…
    Owner report to NHTSA, 2014, at 90,000 miles
    Car with intermittant starting problems. Car was able to take a jump but no longer able to take jumps. Went to start car and key stuck in ignition, temp gauge and gas gauge not working. Service theft system on. The vehicle is unable to move from driveway. Has tried both cars keys and no change. Had battery, alternator…
    Owner report to NHTSA, 2017, at 92,876 miles
  4. Air bags

    26 complaints · 12%

    Half of these problems showed up before 41,000 miles. Parts named most often: frontal, side/window.

    Tl contact owns a 2004 Cadillac Cts. While driving 35 MPH, the check air bag warning indicator continued to illuminate on the instrument panel. The dealer stated that there were no recalls on her vehicle and could not assist. Nhtsa campaign id number 05v024000 was referenced. The contact also stated that the engine…
    Owner report to NHTSA, 2008, at 40,000 miles
    While pulling inside of a parking lot the consumer applied the brakes, placed the vehicle in reverse and the vehicle suddenly accelerated backwards. The driver was able to maintain control of the vehicle and applied the brakes,the pedal went to the floor. The driver placed the vehicle in drive and the vehicle suddenly…
    Owner report to NHTSA, 2004, at 58,000 miles
  5. Engine

    17 complaints · 8%

    Half of these problems showed up before 90,000 miles. Parts named most often: cooling system, engine, exhaust system.

    My Cadillac Cts 2004 key is stuck in the ignition and will not release. The car was towed to two different dealerships one said it was a battery. I purchased a new one that wasn't the problem and one thought it was the alternator and that wasn't the problem. I did have a recall on the key ring and got that taken care…
    Owner report to NHTSA, 2014, at 90,000 miles
    The contact owns a 2004 Cadillac Cts. The contact was driving 10 MPH when fluid began leaking from the vehicle abnormally and the vehicle stalled without warning. The vehicle was towed to the dealer where the dealer advised that the transmission coolant line fractured from the radiator. The dealer advised replacing…
    Owner report to NHTSA, 2011, at 90,400 miles
  6. Body and structure

    17 complaints · 8%

    Half of these problems showed up before 47,500 miles. Parts named most often: body, frame and members.

    The contact owns a 2004 Cadillac Cts. While attempting to close the trunk manually, it rapidly closed down. The contact was concerned for their safety and stated that it could cause injuries. Due to the distance and the contact's handicap, the vehicle was not taken to a dealer or an independent mechanic for diagnostic…
    Owner report to NHTSA, 2019, at 47,500 miles
    Tl contact owns a 2004 Cadillac Cts. The contact stated that while driving at approximately 15 MPH after making a turn at a stop sign, the rear passenger's side door un-latched independently. The failure recurred on several occasions. The vehicle was taken to a dealer but it was not diagnosed or repaired. The…
    Owner report to NHTSA, 2015, at 46,050 miles
  7. Suspension

    16 complaints · 7%

    Half of these problems showed up before 17,500 miles. Parts named most often: rear, front.

    While driving 40 MPH the rear end locked. As a result, the rear end began spinning out of control. The vehicle was taken tot he dealer who replaced the rear because of noise. Less than three miles from the dealer the vehicle the consumer heard noise and the rear end locked. As a result the vehicle did three 360 degree…
    Owner report to NHTSA, 2005, at 16,000 miles
    Sporadic brake failures on a 2004 Cadillac Cts. Car has had front left hub/speed sensor assembly replaced 4 times per authorized dealership recommendation starting at <20k miles. Brake failure occurring every few days, typically at low speed but now starting at higher speeds. Nearly ran over pedestrian in parking lot.…
    Owner report to NHTSA, 2010, at 20,000 miles
  8. Steering

    14 complaints · 6%

    Half of these problems showed up before 65,000 miles. Parts named most often: hydraulic power assist system, rack and pinion, linkages.

    Tl contact owns a 2004 Cadillac Cts. The contact heard a tapping and grinding sound under her feet while driving, and also felt something in the steering wheel. She took the vehicle to her local mechanic and had it diagnosed. The mechanic stated that the driver's side control arm was the cause of the failure, and is…
    Owner report to NHTSA, 2008, at 65,000 miles
    2004 Cts v-6 3.6l,rear wheel drive , this car has play in steering wheel at about 12 o'clock position . Play is always there no matter what speed you are at. Play in wheel is about 1 inch each way , it is difficult to steer/ control at higher speeds .right or left. This could be an unsafe condition
    Owner report to NHTSA, 2013, at 65,000 miles

Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.

2004 Cadillac Cts recalls

  1. Fuel system: fuel pump

    NHTSA 14V542000 · September 9, 2014 · 10,005 vehicles

    Risk: If the flange melts, a hole may be created allowing the fuel pump to leak fuel, causing the vehicle to stall, increasing the risk of a vehicle crash. Additionally, leaking fuel in the presence of an ignition source increases the risk of a fire.

    Fix: Gm will notify owners, and dealers will replace the fuel module and fuel tank jumper harness, free of charge. Gm sent out interim notices in late october. The recall began on march 12, 2015. Owners may contact cadillac customer service at 1-800-458-8006. Gm's number for this recall is 14405.

    Full defect summary

    General motors llc (gm) is recalling certain model year 2004-2007 cadillac cts-v vehicles manufactured october 6, 2003, to march 15, 2007, and 2006-2007 cadillac sts-v vehicles manufactured june 23, 2005, to march 15, 2007. In the affected vehicles, the electrical terminals of the fuel pump module may overheat resulting in the melting of the flange material.

  2. Electrical: ignition

    NHTSA 14V394000 · July 2, 2014 · 554,328 vehicles

    Risk: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.

    Fix: Gm will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on september 15, 2014. Owners may contact cadillac customer service at 1-800-458-8006. Gm's number for this recall is 14172.

    Full defect summary

    This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General motors llc (gm) notified the agency on july 2, 2014 that they are recalling 554,328 model year 2003-2014 cadillac cts vehicles manufactured august 16, 2001, to april 28, 2014, and 2004-2006 cadillac srx vehicles manufactured march 20, 2003, to august 11, 2006. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

  3. Brakes: hoses, lines/piping, and fittings

    NHTSA 10V105000 · March 17, 2010 · 139,131 vehicles

    Risk: The brake hose-tube interface may rupture suddenly without prior warning and increase vehicle stopping distance may occur increasing the risk of a crash.

    Fix: Dealers are to replace both front brake hose assemblies free of charge. The safety recall is expected to begin during may 2010. Owners may contact cadillac at 1-866-982-2339 or at the owner center at www.gmownercenter.com.

    Full defect summary

    General motors has notified NHTSA of a defect in certain model year 2003-2007 cadillac cts vehicles currently registered in or originally sold in connecticut, delaware, illinois, indiana, iowa, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, washington d.c., west virginia and wisconsin. Some of these vehicles have a condition in which the front brake hose fitting at the caliper may corrode due to snow or water, containing road salt or other contaminants, entering and being retained in the routing sleeve. If the fitting corrodes significantly, the brake hose-tube interface may develop a leak.

  4. Air bags

    NHTSA 05V024000 · January 20, 2005 · 87,000 vehicles

    Risk: A person positioned for driving may receive minor injuries, such as abrasions, from contact with a deploying air bag.

    Fix: Dealers will replace the sensing and diagnostic module free of charge. The recall began on may 20, 2005. Owners may contact cadillac at 1-866-982-2339.

    Full defect summary

    On certain passenger vehicles, an interaction between the sensing and diagnostic module and vehicle's electrical system may cause the driver's frontal air bag and/or roof-mounted side impact air bag to deploy when the ignition key is turned to the "on" position.

  5. Steering: linkages

    NHTSA 04V273000 · June 9, 2004 · 41,928 vehicles

    Risk: If the control arm separates from the knuckle, the affected corner of the vehicle will drop and the control arm would be forced downward, contacting the wheel. The affected wheel could tilt outward and create a dragging action that would tend to slow the vehicle and create a tendency for the vehicle to turn in the direction of the affected wheel. In extreme situations, the affected wheel assembly could separate from the vehicle. Separation of the wheel assembly would also sever that wheel;s hydraulic brake hose and result in diminished braking performance of the vehicle, which could result in

    Fix: Dealers will inspect the ball stud joints and measure the torque of the nut for all front lower control arms in all models affected as well as the rear lower control arms on the xlr and corvette. If the torque is not at specification, the dealers will replace the ball stud, the knuckle, and the nut. If the torque is at specification, the dealers will replace the nut/washer assembly only. The recall will begin on august 25, 2004. Owners should contact cadillac at 1-866-982-2339 or chevrolet at 1-800-630-2438.

    Full defect summary

    On certain passenger vehicles involved in this campaign, the lower control arm ball stud nut/washer assemblies with washers were made of the wrong material. The washers may fracture and become loose or fall away from the vehicle, reducing clamp load. Separation of the control arm ball stud and steering knuckle, due to disengagement of the tapered attachment and retaining nut, is possible.

  6. Seats

    NHTSA 03V346000 · September 29, 2003 · 6,771 vehicles

    Risk: In some crash conditions, the seat could pivot rearward and its occupant or a rear seat occupant could be injured more severely.

    Fix: Dealers will ensure that both front anchor tabs are fully seated in the floor pan reinforcement slots. Owner notification began september 19, 2003. Owners should contact gm at 1-800-458-8006.

    Full defect summary

    Certain passenger and sport utility vehicles fail to comply with the requirements of federal motor vehicle safety standard no. 207, "seating systems." one or both front anchor tabs for the front bucket seats are not engaged in the floor pan reinforcement slots. A seat with only one tab engaged or neither engaged would not meet the static rearward loading test requirements of the standard.

Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.

NHTSA defect investigations

Questions about the 2004 Cadillac Cts

What are the most common problems with the 2004 Cadillac Cts?
By NHTSA owner complaints: transmission (52 complaints, typically around 20,000 miles); brakes (36 complaints, typically around 77,000 miles); electrical (34 complaints, typically around 91,500 miles).
How many recalls does the 2004 Cadillac Cts have?
6 recalls listed by NHTSA, the latest from September 9, 2014 (fuel system). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
Is the 2004 a bad year for the Cadillac Cts?
It is 4th of 17 Cts model years by number of complaints, with 224 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.

Other Cadillac Cts years

Cadillac Cts problems by year