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2014 Cadillac Cts Problems and Recalls

Owners filed 146 complaints with NHTSA about the 2014 Cadillac Cts, most often about the transmission (57% of complaints, typically around 78,000 miles). It is 8th of 17 Cts model years by number of complaints and has 6 recalls.

Complaints146
Recalls6
Crashes reported4
Fires reported0
Injuries reported5

Most common 2014 Cadillac Cts problems

  1. Transmission

    84 complaints · 57%

    Half of these problems showed up before 78,000 miles. Parts named most often: driveline.

    The contact owns a 2014 Cadillac Cts. The contact stated while driving 20-30 MPH, he heard an abnormal loud roaring sound coming from the rear of the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the rear differential had failed and needed to be replaced. However, the parts were…
    Owner report to NHTSA, 2022, at 78,000 miles
    The contact owns a 2014 Cadillac Cts. The contact stated while driving at approximately 50 MPH, a loud grinding sound came from the rear of the vehicle. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed that the rear tires needed to be…
    Owner report to NHTSA, 2023, at 78,000 miles
  2. Suspension

    17 complaints · 12%

    Half of these problems showed up before 60,000 miles. Parts named most often: front, rear.

    The contact owns a 2014 Cadillac Cts. The contact stated while driving 25 MPH, the contact heard a roaring noise coming from the rear of the vehicle. The contact pulled the vehicle over to the side of the road and inspected the vehicle but did not find an issue with the vehicle. The contact was able to continue…
    Owner report to NHTSA, 2021, at 60,000 miles
    The contact owns a 2014 Cadillac Cts. The contact stated that while driving at various speeds, there was a rattling noise present coming from the rear of the vehicle. The contact stated that the rear of the vehicle was very unstable and was vibrating and shaking abnormally. The contact that the rear suspension warning…
    Owner report to NHTSA, 2024, at 68,000 miles
  3. Electrical

    13 complaints · 9%

    Half of these problems showed up before 24,000 miles.

    The contact owns a 2014 Cadillac Cts. The contact stated the ingintion switch had issues turning on while the vehicle was in park. The failure recurred several times. The vehicle was taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The VIN was not…
    Owner report to NHTSA, 2015, at 23,962 miles
    The contact owns a 2014 Cadillac Cts. While driving approximately 30 MPH, the vehicle stalled without warning causing the contact to crash into a curb. The contact sustained injuries that required medical attention. A police report was not filed. The vehicle was towed to the body shop. The vehicle was not diagnosed or…
    Owner report to NHTSA, 2015, at 18,000 miles
  4. Other or unspecified

    13 complaints · 9%

    Half of these problems showed up before 36,500 miles.

    Bought this car and after buying it, I heard a vibration. First I thought it was the road and then thought it was the tires. I started checking around for tires when it became very noisy so I called the dealer. He first said it was the power train fluid needed changed but later called and said it was the torque…
    Owner report to NHTSA, 2021, at 36,700 miles
    Driving down frontage road at aprox. 30 MPH my sunroof exploded suddenly and began to fall into the car. No evidence of anything striking the sunroof and temp. Not an issue. Car was in motion and driving straight forward on road.
    Owner report to NHTSA, 2017, at 28,722 miles
  5. Steering

    13 complaints · 9%

    Half of these problems showed up before 40,500 miles.

    The rear differential locked while driving at 45mph on a straight, four lane road. It made a loud thump and felt as if the brakes were slammed on. The car pull hard left and the rear tires were smoking. Managed to get the car back to the right and stopped after hitting the curb. Fortunately no other vehicles were…
    Owner report to NHTSA, 2019, at 33,000 miles
    My steering rack and pump went at only 26,000 miles. If I was driving this car on the road at the time it went I would have had an awful accident. You could not steer the vehicle at all. It cost me 2275 for the part and 6 hours labor @750.00. I think with only 26000miles this should have not happend.
    Owner report to NHTSA, 2019, at 26,000 miles
  6. Wheels and tires

    10 complaints · 7%

    Parts named most often: sidewall.

    2014 caddy Cts pirelli p7 run flat 255/35/r19 tires traveling south i95 heading back to ny from ct. Temp 37 degrees clear skies. 55-60 MPH. Hit slight road imperfection not pot hole. Rf tire blows out. Third time this has happened.1st time lf tire 4600 miles 3 mon old . 2nd time @9600 miles nj rf and rr tires both…
    Owner report to NHTSA, 2015, at 10,820 miles
    4 tires have split the side wall due to impact on the road in the last year, pirelli pzero run flat p245018, tires seem defective with side wall splits after minor impacts.
    Owner report to NHTSA, 2016, at 26,000 miles
  7. Engine

    9 complaints · 6%

    Half of these problems showed up before 85,000 miles. Parts named most often: exhaust system.

    The contact owns a 2014 Cadillac Cts. The contact stated that while driving and making a left turn, the vehicle stalled with several unknown warning lights illuminated. Roadside assistance was contacted and the vehicle was jump started. The vehicle was driven to the residence. The vehicle was not taken to be diagnosed…
    Owner report to NHTSA, 2020, at 85,000 miles
    The contact owns a 2014 Cadillac Cts. The contact stated that while driving at an undisclosed speed, the message "caution - pull over immediately - turn off engine and wait to restart vehicle" was displayed on the instrument panel. The contact pulled over and followed the instructions, and the vehicle returned to…
    Owner report to NHTSA, 2026, at 100,250 miles
  8. Lights

    5 complaints · 3%

    Parts named most often: headlights.

    I have a damaged right daytime run light on my 2014 Cadillac Cts. I have not been able to get the replacement part (part# 20896556). Gm now says there are non available in the system and have provided no help to secure one. This part fits 2014 thru 2016 Cts's. The vehicle is not safe to drive and Cadillac doesn't seem…
    Owner report to NHTSA, 2016, at 41,000 miles
    The contact owns a 2014 Cadillac Cts. The contact stated that while driving in the early morning, the headlights became inoperable. The contact checked the headlights and noticed both headlights were out. The vehicle was taken to the local dealer and the mechanic was informed that both headlights went out…
    Owner report to NHTSA, 2021, at 38,000 miles

Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.

2014 Cadillac Cts recalls

  1. Seats: seat heater/cooler

    NHTSA 18V595000 · September 7, 2018 · 52,867 vehicles

    Risk: In cold ambient temperatures, the seat heaters in these vehicles can turn on automatically when the vehicle is remotely started. If a damaged seat heater is turned on while no one is inside the vehicle, the damaged seat heater can overheat, increasing the risk of a fire.

    Fix: Gm will notify owners, and dealers will recalibrate the body control module, disabling the automatic activation of the heated seat when the vehicle is remotely started, free of charge. The recall began november 1, 2018. Owners may contact cadillac customer service at 1-800-458-8006. Gm's number for the recall is 18286.

    Full defect summary

    General motors llc (gm) is recalling certain 2014-2016 cadillac cts vehicles, equipped with heated front seats. The flexible heating mats in the front seats may be damaged over time, resulting in the seat heaters producing excessive heat.

  2. Electrical: electrical system

    NHTSA 14V614000 · October 1, 2014 · 106,307 vehicles

    Risk: If the module experiences an electrical short, the vehicle could stall, increasing the risk of a crash.

    Fix: Gm will notify owners, and dealers will replace the chassis electronic module, free of charge. The recall began on december 26, 2014. Owners may contact gm customer service at 1-800-521-7300 (buick), 1-800-458-006 (cadillac), 1-800-222-1020 (chevrolet), and 1-800-462-8782 (gmc). Gmâ’s number for this recall is 14515.

    Full defect summary

    General motors llc (gm) is recalling certain model year 2013-2014 cadillac cts, escalade, escalade esv, chevrolet suburban, tahoe, gmc yukon, and yukon xl, and 2014 buick enclave, chevrolet express, impala, silverado hd, traverse, gmc acadia, savana, and sierra hd vehicles. In the affected vehicles, the chassis electronic module may be internally contaminated, resulting in an electrical short.

  3. Seats

    NHTSA 14V446000 · July 23, 2014 · 124,007 vehicles

    Risk: A seat that does not stay secured increases the risk of occupant injury in a vehicle crash.

    Fix: Gm will notify owners, and dealers will inspect the seat hook bracket assembly weld and replace the lower seat track, as necessary, free of charge. The recall began on august 15, 2014. Owners may contact gm customer service at 1-800-521-7300 (buick), 1-800-458-8006 (cadillac), 1-800-222-1020 (chevrolet), and 1-800-462-8782 (gmc). Gm's number for this recall is 14340.

    Full defect summary

    General motors llc (gm) is recalling certain model year 2013-2014 buick encore and cadillac ats; 2014 cadillac cts, elr, chevrolet caprice and ss vehicles; and 2014-2015 chevrolet silverado and gmc sierra trucks. Due to an incomplete weld on the seat hook bracket assembly, the front seats in the affected vehicles may not stay secured in place during a high load condition such as a crash.

  4. Electrical: ignition

    NHTSA 14V394000 · July 2, 2014 · 554,328 vehicles

    Risk: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.

    Fix: Gm will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on september 15, 2014. Owners may contact cadillac customer service at 1-800-458-8006. Gm's number for this recall is 14172.

    Full defect summary

    This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General motors llc (gm) notified the agency on july 2, 2014 that they are recalling 554,328 model year 2003-2014 cadillac cts vehicles manufactured august 16, 2001, to april 28, 2014, and 2004-2006 cadillac srx vehicles manufactured march 20, 2003, to august 11, 2006. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

  5. Transmission: automatic transmission

    NHTSA 14V338000 · June 19, 2014 · 90,750 vehicles

    Risk: If the transmission shift cable detaches while the vehicle is being driven, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, increasing the risk of a crash. Furthermore, when the driver goes to stop and park the vehicle, despite selecting the 'park' position, the transmission may not be in 'park.' if the vehicle is not in the 'park' position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiti

    Fix: Gm will notify owners, and dealers will inspect the vehicles to make sure the cable is properly seated at the transmission and shifter brackets, free of charge. The recall is expected to begin in early august 2014. Owners may contact cadillac customer service at 1-800-458-8006. Gm's number for this recall is 14179.

    Full defect summary

    General motors llc (gm) is recalling certain model year 2013-2014 cadillac ats vehicles manufactured april 23, 2012, to march 20, 2014, and 2014 cadillac cts vehicles manufactured june 10, 2013, to march 20, 2014. In the affected vehicles, the transmission shift cable may detach from either the bracket on the transmission shifter or the bracket on the transmission.

  6. Visibility and wipers: switch/wiring

    NHTSA 14V253000 · May 15, 2014 · 19,225 vehicles

    Risk: An inoperative windshield wiper system may decrease the driver's visibility, increasing the risk of a crash.

    Fix: Gm will notify owners, and dealers will replace the front wiper module, free of charge. The recall began on july 14, 2104. Owners may contact cadillac customer service at 1-800-458-8006. Gm's number for this recall is 14157.

    Full defect summary

    General motors llc (gm) is recalling certain model year 2014 cadillac cts vehicles manufactured june 10, 2013, through february 26, 2014. If the vehicle is turned off with wiper functionality left on and the wipers then become restricted, such as when covered in ice or snow, and the vehicle's battery goes dead and needs to be jump started, upon being jump started, the wipers will be inoperative.

Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.

Questions about the 2014 Cadillac Cts

What are the most common problems with the 2014 Cadillac Cts?
By NHTSA owner complaints: transmission (84 complaints, typically around 78,000 miles); suspension (17 complaints, typically around 60,000 miles); electrical (13 complaints, typically around 24,000 miles).
How many recalls does the 2014 Cadillac Cts have?
6 recalls listed by NHTSA, the latest from September 7, 2018 (seats). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
Is the 2014 a bad year for the Cadillac Cts?
It is 8th of 17 Cts model years by number of complaints, with 146 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.

Other Cadillac Cts years

Cadillac Cts problems by year