KnownCarProblems2017 Cadillac Cts Problems and Recalls
Owners filed 27 complaints with NHTSA about the 2017 Cadillac Cts, most often about the transmission (33% of complaints). It is 15th of 17 Cts model years by number of complaints and has 2 recalls.
Most common 2017 Cadillac Cts problems
Transmission
9 complaints · 33%Parts named most often: driveline.
Car has locked in 2nd or 3rd gear two different times, both after long drives (2+ hours at highway speeds) and would not downshift into 1st to stop movement. The first time was a stop light and almost caused an accident, the second time was in my driveway and almost hit the house. Good brakes are the only thing that…
The car has 37250 miles on it. 6 months ago, it started shifting roughly between 1st and 2nd gear. We took it to waldorf Cadillac/gm in waldorf, md. They acknowledged it was a known issue and would take the following steps: flush the transmission, re-program the transmission, replace the valve, and ultimately, replace…
Steering
8 complaints · 30%The contact leases a 2017 Cadillac Cts. While driving various speeds, the steering wheel seized without warning and became difficult to steer. The contact continued to drive the vehicle to her residence. The contact received notification of NHTSA campaign number: 19v086000 (steering); however, the part needed for the…
The contact owns a 2017 Cadillac Cts. The contact stated while driving at an undisclosed speed, the contact became aware that the electronic power steering was not functioning properly. The eps warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed or…
Wheels and tires
4 complaints · 15%Parts named most often: sidewall.
4 flat tires in weeks. Design flaw with the wheel. Tire sidewall is cut by the wheel when hitting road imperfections. They are low profile tires but they do not handle basic road imperfections. The wheel and tire combo renders the car unreliable for transportation.
While the touchtone screen has failed twice and Cadillac has replaced it more important than that is the fact that the car was ordered with the carbon fiber wheel package and those wheels have cracked/ cant hold air pressure the dealer has replaced one but said they cannot replace the set of 4- my daughter has had 4…
Other or unspecified
4 complaints · 15%Cadillac cue infotainment system works maybe 25% of the time. The other 75% the system is unresponsive and glitchy. I can not access some of the most important features. These same features are the reason for the initial purchase. But being that I can't use them when I need them, I am now regretting the purchase. This…
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2017 Cadillac Cts recalls
Steering: electric power assist system
Risk: A loss of power steering assist can require greater steering effort, especially at low speeds, increasing the risk of a crash.
Fix: Dealers will replace the power steering gear assembly, free of charge. Owner notification letters were mailed april 15, 2025. Owners may contact cadilac customer service at 1-800-333-4223 or chevrolet customer service at 1-800-222-1020. Gm's number for this recall is n252497020.
Full defect summary
General motors llc (gm) is recalling certain 2016-2018 cadillac cts, 2017-2018 cadillac ats, chevrolet camaro, and chevrolet corvette vehicles. The electric power steering (eps) assist may fail.
Steering: electric power assist system
Risk: Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
Fix: Gm will notify owners, and dealers will replace the power steering gear assembly, free of charge. The recall began june 13, 2019. Gm' number for this recall is n182182760.
Full defect summary
General motors llc (gm) is recalling certain 2016-2018 cadillac cts, and 2017 cadillac ats, chevrolet camaro, and chevrolet corvette vehicles. The electric power steering (eps) assist system may fail.
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
Questions about the 2017 Cadillac Cts
- What are the most common problems with the 2017 Cadillac Cts?
- By NHTSA owner complaints: transmission (9 complaints); steering (8 complaints); wheels and tires (4 complaints).
- How many recalls does the 2017 Cadillac Cts have?
- 2 recalls listed by NHTSA, the latest from March 20, 2025 (steering). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2017 a bad year for the Cadillac Cts?
- It is 15th of 17 Cts model years by number of complaints, with 27 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.