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2017 Chevrolet Silverado 2500 Problems and Recalls
Owners filed 54 complaints with NHTSA about the 2017 Chevrolet Silverado 2500, most often about the electrical (28% of complaints). It is 19th of 27 Silverado 2500 model years by number of complaints and has 5 recalls.
Most common 2017 Chevrolet Silverado 2500 problems
Electrical
15 complaints · 28%Describe what happened - insd arrived at work and plugged in his block heater as he always does during the winter. Insd then went into work at about 6:30pm. At approx 7:30pm insd was notified that there was a fire in his truck, fire dept was called. Did the fire burn to the interior, extent of damage- total burn, full…
Feb 5th 2019 my truck was parked in my driveway and the blockheater eas plugged into my electrical outlet on my garage and at 1:00 a.m. I was awakened to a loud explosion. When I finally figured out the cause my truck and garage were on fire. 3 months later found out gm had recalled almost 400,000 trucks my same year…
Engine
12 complaints · 22%Half of these problems showed up before 20,000 miles.
Feb 5th 2019 my truck was parked in my driveway and the blockheater eas plugged into my electrical outlet on my garage and at 1:00 a.m. I was awakened to a loud explosion. When I finally figured out the cause my truck and garage were on fire. 3 months later found out gm had recalled almost 400,000 trucks my same year…
I was stopped at a stoplight, when the light turned green, I let off the brake and the truck took off at full throttle. I never even had time to touch the gas pedal, it went from 0 to 60 in less than 1/2 a block. I thought it may have been a cruise control issue and tried several times to turn it off, but didn't slow…
Transmission
9 complaints · 17%Half of these problems showed up before 16,500 miles.
Right rear wheel hub nut backed off damaging housing spindle threads and slightly bending the housing. Gm will not replace housing even though it appears that a crack is forming where it was stressed.there is a recall for this problem but my truck is not involved. Gm will not check the left side like the recall says…
I was stopped at a stoplight, when the light turned green, I let off the brake and the truck took off at full throttle. I never even had time to touch the gas pedal, it went from 0 to 60 in less than 1/2 a block. I thought it may have been a cruise control issue and tried several times to turn it off, but didn't slow…
Brakes
5 complaints · 9%Not sure where burning smell is coming from. Brakes? Engine? Tires? After driving longer than 30 miles I can small something, like burning.
Same issue as current recall on 1500 series trucks but not on the 2500 series (which mine is). Pedal now very spongy, have to pump them to get adequate braking. This occurs at highway speeds and local driving. Panic stops require engaging the parking brake to prevent a crash. Have had it in twice for service but all…
Steering
4 complaints · 7%The contact owns a 2017 Chevrolet Silverado 2500. The contact stated that while driving approximately 15 MPH, the steering wheel became loose. The contact stated that there was an abnormal amount of slack in the steering wheel. The steering wheel failed to operate as intended. There were no warning lights illuminated.…
Body and structure
4 complaints · 7%Parts named most often: body.
The contact owns a 2017 Chevrolet Silverado 2500. The contact noticed severe rust on the axles, cab mounts, and shocks. The dealer (valley Chevrolet of hastings, 2929 mn-316, hastings, mn 55033, ([phone]) inspected the vehicle. The manufacturer refused to provide a remedy to the dealer to prevent the rust from…
Takata recall, first the truck was overheating, then oil leaking, then and tire truck full of rust spots and still rusty in badging, then $14,000 repair to replace the entire rear end of the truck, they said the wheels were going to fall off. I bought this truck new, it has 30,000 miles.I paid $87,000. I contacted…
Air bags
4 complaints · 7%I am the owner of the vehicle, my son and I were turning onto a highway from a gravel road as I was accelerating, airbags deployed on both sides of the vehicle. Truck was not disabled and I was able to drive it 2.5 miles back to my house.
Service air bag light comes on and stays on. Code indicates pass seat side air bag, high resistance in connect x322, recommend new seat back and seat bottom harness for passenger front seat side air bag circuits. Why isn't this a safety recall?????
Other or unspecified
3 complaints · 6%Owner of both a 2017 duramax and a tahoe from new. Duramax had just turned 21,000 miles this winter. Returned from fishing sunday night and plugged the truck into a heavy guage extension cord. My family and I were woken at 3am early january to a vehicle alarm. Turns out the truck had started fire. Luckly the alarm was…
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2017 Chevrolet Silverado 2500 recalls
Fuel system: tank assembly
Risk: An engine stall increases the risk of a crash.
Fix: Dealers will inspect the fuel tank and fuel pump module, replacing them as necessary. Dealers will also add a vent hose to the rear tank assembly. Repairs will be performed free of charge. An interim owner notification letter informing owners of the safety risk was mailed on march 15, 2023. Owner notification letters were mailed june 21, 2023. Owners may contact chevrolet customer service at 1-800-222-1020 or gmc customer service at 1-800-462-8782. Gm's number for this recall is n222368030.
Full defect summary
General motors, llc (gm) is recalling certain 2017-2019 chevrolet silverado 2500, 3500, and gmc sierra 2500, 3500 vehicles equipped with a dual fuel tank option. The rear fuel tank may collapse and prevent the fuel pump from transferring fuel to the front tank, resulting in an engine stall.
Equipment: engine block heater
Risk: An electrical short-circuit can increase the risk of a fire.
Fix: Dealers will replace engine block heaters and heater cords. Vehicles that have this feature disabled as a remedy to the safety condition will be contacted and offered replacement block heaters and heater cords under a separate customer satisfaction program, free of charge. Gm will provide free replacement block heaters and cords under a separate customer satisfaction campaign. For vehicles previously included in recall 19v-328, the heater cord will be replaced and rerouted, free of charge. Interim owner notifications were mailed on august 13, 2021. Owner notification letters are expected to be
Full defect summary
General motors, llc (gm) is recalling certain 2017-2019 chevrolet silverado 2500, 3500 and 2017-2019 gmc sierra 2500 and 3500 vehicles equipped with a duramax diesel 6.6 liter engine and an optional engine-block heater cord. An electrical short-circuit may occur in the engine-block heater cable or in the terminals that connect the heater cable to the block heater.
Engine
Risk: A short-circuit may damage the engine components and increase the risk of fire.
Fix: Gm will contact owners, dealers will replace the engine block heater, free of charge. Additionally, in chevrolet silverado 2500 and 3500 vehicles, dealers will install a new rerouted heater cord. The recall began december 11, 2019. Owners may contact gm customer service at 1-586-596-1733. Gm's number for this recall is n182206310.
Full defect summary
General motors llc (gm) is recalling certain 2019 chevrolet silverado 4500, 5500 and 6500 vehicles and 2017-2019 chevrolet silverado 2500 and 3500 vehicles and gmc sierra 2500 and 3500 vehicles equipped with duramax 6.6 liter diesel engines and an optional engine-block heater. The engine block heater cord or the terminals that connect the heater cord to the block heater may short circuit and fail.
Seat belts: retractor
Risk: The seat belt retractors may not perform as intended during a crash, increasing the risk of injury.
Fix: Gm will notify owners, and dealers will replace both front seat belt retractor assemblies, free of charge. The recall began march 24, 2021. Owners may contact gmc customer service at 1-888-988-7267 or chevrolet customer service at 1-800-222-1020. Gm's numbers for this recall are 17368, 17375, and 17376.
Full defect summary
General motors (gm) is recalling certain 2017-2018 chevrolet silverado 2500 and 3500 and gmc sierra 2500 and 3500 trucks. The front seat belt retractor assemblies were built with the incorrect torsion bar. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 209, "seat belt assemblies."
Seat belts: pretensioner
Risk: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Fix: Gm will notify owners, and dealers will reflash the sdm software. Vehicles that have had a previous air bag deployment will have the sdm replaced. These repairs will be performed free of charge. The recall began on october 13, 2016. Owners may contact buick customer service at 1-800-521-7300, cadillac customer service at 1-800-458-8006, chevrolet customer service at 1-800-222-1020, or gmc customer service at 1-800-462-8782. Gm's number for this recall is 16007.
Full defect summary
General motors llc (gm) is recalling certain model year 2015-2017 chevrolet silverado 2500 hd, 3500 hd, tahoe, suburban, gmc sierra 2500 hd and 3500 hd, gmc yukon, gmc yukon xl, cadillac escalade and cadillac escalade esv vehicles and 2014-2017 chevrolet corvette, silverado 1500, trax, caprice police pursuit vehicle, gmc sierra 1500, buick encore, and 2014-2016 buick lacrosse, chevrolet spark EV and ss vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (sdm) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
Questions about the 2017 Chevrolet Silverado 2500
- What are the most common problems with the 2017 Chevrolet Silverado 2500?
- By NHTSA owner complaints: electrical (15 complaints); engine (12 complaints, typically around 20,000 miles); transmission (9 complaints, typically around 16,500 miles).
- How many recalls does the 2017 Chevrolet Silverado 2500 have?
- 5 recalls listed by NHTSA, the latest from February 2, 2023 (fuel system). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2017 a bad year for the Chevrolet Silverado 2500?
- It is 19th of 27 Silverado 2500 model years by number of complaints, with 54 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.