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2020 Chevrolet Silverado 2500 Problems and Recalls
Owners filed 108 complaints with NHTSA about the 2020 Chevrolet Silverado 2500, most often about the transmission (31% of complaints, typically around 81,500 miles). It is 13th of 27 Silverado 2500 model years by number of complaints and has 10 recalls.
Most common 2020 Chevrolet Silverado 2500 problems
Transmission
33 complaints · 31%Half of these problems showed up before 81,500 miles.
The contact owns a 2020 Chevrolet Silverado 2500. The contact stated that while driving 30-50 MPH on four occasions, the rear wheels locked up. There were no warning lights illuminated. The contact received notification of NHTSA campaign number: 24v797000 (power train); however, the part to do the recall repair was…
The contact owns a 2020 Chevrolet Silverado 2500. The contact stated while driving at various speeds, the transmission was slipping without warning. The vehicle stalled without warning, causing the contact to restart the vehicle to continue driving. While attempting to accelerate, especially, after the vehicle was…
Brakes
19 complaints · 18%Half of these problems showed up before 18,500 miles.
The brakes have been squealing really loud. It does not matter if the truck is clean or dirty the brakes will squeal. Their is a service bulletin out to fix this problem on trucks built before 9/01/2019, but since my truck was built on 9/09/2019 the problem should have been fixed. The dealer does not want to replace…
The contact owns a 2020 Chevrolet Silverado 2500. The contact stated that while driving 20 MPH and depressing the brake pedal, the vehicle was making a squealing noise. The failure was a recurring failure. The contact associated the failure with technical service bulletin: 20-na-020. The dealer was contacted and…
Electrical
17 complaints · 16%Half of these problems showed up before 7,500 miles. Parts named most often: integrated trailer brake control.
Truck started making very strange noise,, came home let truck sit, went to restart and engine light came on, truck made very horrible sound, and started spitting oil out of the side of the block. Hole in block and at least one piston destroyed.
Vehicle has several electrical / computer problems including but not limited too. Electric parking brake applies itself at certain times. Hill start assist also applies itself at times both on level ground. Excessive pressure needed to stop vehicle coming down expressway ramp with diesel exhaust brake on and no…
Engine
14 complaints · 13%Half of these problems showed up before 102,500 miles.
The contact owns a 2020 Chevrolet Silverado 2500. The contact stated while driving at an undisclosed speed, the steering wheel briefly became tight before returning to normal functionality. After the failure, the temperature gauge indicated that the engine was overheating. The contact also stated that the brake pedal…
The contact owns a 2020 Chevrolet silverado. The contact stated that while attempting to remote start the vehicle, the vehicle failed to start. The contact was able to manually start the vehicle however, the message "service emissions system - speed limited to 65 MPH" was displayed. The contact stated while driving…
Fuel system
11 complaints · 10%Half of these problems showed up before 14,000 miles. Parts named most often: delivery.
Vehicle is a diesel has about 13,000 miles on it only. Received a warning on the dash while vehicle was in motion that the DEF system has an issue and to see the owner manual. Says about 80 miles until max speed will only be 65 MPH. Took to dealer and stated that it is the DEF pump in the tank. The part is almost…
The contact owns a 2020 Chevrolet Silverado 2500. The contact stated that on several occasions while driving at various speeds, the vehicle started to lose motive power and then stalled. The contact stated that on most occasions, the vehicle was restarted after one attempt. The vehicle was taken to three different…
Wheels and tires
11 complaints · 10%Parts named most often: tread/belt.
Other or unspecified
10 complaints · 9%Steering
9 complaints · 8%Half of these problems showed up before 500 miles.
At highway speeds of 55-80mph the vehicle has a constant vibration in the steering wheel. This has been a problem since purchased brand new in july '20. At 1,350 miles, in august '20, I had the tires rotated and balanced, nothing changed. At 5,700 miles, in january '21, I had the tires rotated and balanced again…
The contact owns a 2020 Chevrolet Silverado 2500. The contact stated while driving 38 MPH, he noticed the steering wheel was loose. The contact started to hear an abnormal sound coming from the vehicle. The contact stated while driving over a small bump in the roadway, the vehicle inadvertently steered to the right.…
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2020 Chevrolet Silverado 2500 recalls
Transmission: software
Risk: Rear wheel lock up increases the risk of a crash.
Fix: Dealers will inspect the vehicles and update the transmission control software, free of charge. Owner notification letters were mailed march 6, 2026. Owners may contact gmc customer service at 1-800-462-8782 or chevrolet customer service at 1-800-222-1020. Gm's number for this recall is n252516560. Vehicle identification numbers (vins) involved in this recall became searchable on NHTSA.gov on february 12, 2026.
Full defect summary
General motors, llc is recalling certain 2020 chevrolet silverado 2500, 3500, gmc sierra 2500, 3500, and 2020-2022 chevrolet silverado 1500 and gmc sierra 1500 vehicles that may have been repaired incorrectly under recall 24v797. The transmission control valve may fail and cause the rear wheels to lock up.
Transmission: valves/valve body
Risk: Rear wheel lock-up can increase the risk of a crash.
Fix: Dealers will install new transmission control module software, free of charge. Gm will provide a special coverage program to cover the repair of transmissions that are identified by the remedy software as containing a defective control valve. Owner notification letters were mailed december 12, 2024. Owners may contact gm customer service at 1-888-988-7267, cadillac customer service at 1-800-458-8006, gmc customer service at gmc 1-800-462-8782 or chevrolet customer service at 1-800-222-1020. Gm's number for this recall is n242454440.
Full defect summary
General motors, llc (gm) is recalling certain 2020-2022 chevrolet silverado 1500, 2500, 3500, gmc sierra 1500, 2500, 3500, 2021 cadillac escalade, escalade esv, chevrolet tahoe, suburban, gmc yukon, and yukon xl vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.
Doors and locks: latch
Risk: An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
Fix: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed may 17, 2024. Owners may contact chevrolet customer service at 1-800-222-1020 or gmc customer service at 1-800-462-8782. Gm's number for this recall is n232426400.
Full defect summary
General motors, llc (gm) is recalling certain 2020-2024 chevrolet silverado 2500, 3500, gmc sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
Wheels and tires: temporary/emergency spare tire
Risk: An ABS system that cannot control the rear wheels independently increases the risk of a crash.
Fix: Dealers will provide the appropriate spare tire and apply a new spare tire information label, free of charge. Owner notification letters were mailed on october 18, 2021. Owners may contact chevrolet customer service at 1-800-222-1020; gmc customer service at 1-800-462-8782. Gm's number for this recall is n212329780.
Full defect summary
General motors, llc. (gm) is recalling certain 2020-2021 chevrolet silverado 2500 and gmc sierra 2500 vehicles equipped with a 17" spare tire (rpo zhq or zxt) and either the 20" accessory road tire (rpo rem) or the 18" accessory road tire (rpo q2v). Operating the spare tire with other 20" or 18" tires can prevent the anti-lock braking system (ABS) from engaging.
Seat belts: critical fasteners
Risk: If a seat-belt bracket is not secured, the seat belt may not properly restrain an occupant in the front-row center seat position, increasing the risk of injury in a crash.
Fix: Gm will notify owners, and dealers will inspect left-side and right-side front-row center seat-belt bracket attachments and reassemble it correctly as necessary, free of charge. The recall began january 26, 2021. Owners may contact gmc customer service at 1-800-462-8782, chevrolet customer service at 1-800-222-1020. Gm's number for this recall is n202314670.
Full defect summary
General motors, llc (gm) is recalling certain 2019-2021 chevrolet silverado 1500 and gmc sierra 1500, 2021 chevrolet suburban and tahoe and gmc yukon xl and 2020-2021 chevrolet silverado 2500 and 3500 and gmc sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.
Transmission: driveshaft
Risk: If the driveshaft separates, there may be a loss of propulsion, increasing the risk of crash.
Fix: Gm will notify owners, and dealers will replace the driveshaft, free of charge. The recall is expected to begin december 2020. Owners may contact chevrolet customer service at 1-800-222-1020 or gmc customer service at 1-888-988-7267. Gm's number for this recall is n202314870.
Full defect summary
General motors llc (gm) is recalling certain 2019-2020 chevrolet silverado 1500 and gmc sierra 1500 and 2020 chevrolet silverado 2500 trucks. One of the driveshaft joints may not have been properly welded, causing the driveshaft to separate while the vehicle is moving.
Air bags: inflator
Risk: If the diffuser separates from the inflator during deployment, rrab performance may be degraded, increasing the risk of injury in a crash.
Fix: Gm will notify owners, and dealers will replace the suspect rrab modules, free of charge. The recall began september 3, 2020. Owners may contact chevrolet customer service at 1-800-630-2438, cadillac customer service at 1-800-333-4223, or buick customer service at 1-800-521-7300. Gm's number for this recall is n202305380.
Full defect summary
General motors, llc. (gm) is recalling certain 2020 buick enclave, cadillac xt5 and xt6, chevrolet blazer, silverado 1500, 2500 and 3500 and traverse and gmc acadia and sierra 1500, 2500 and 3500 vehicles. The diffuser component of the roof-rail air bag (rrab) inflator may not have been properly crimped to the inflator and could separate from the inflator during air bag deployment.
Doors and locks: latch
Risk: If a striker wire fractures, the hood may open unexpectedly while driving, increasing the risk of a crash.
Fix: Gm will notify owners, and dealers will replace the hood assembly, free of charge. For hoods sold over the counter, dealers will contact customers with instructions for hood replacement. The recall began july 7, 2020. Owners may contact chevrolet customer service at 1-800-222-1020 or gmc customer service at 1-888-988-7267. Gm's number for this recall is n202306490.
Full defect summary
General motors llc (gm) is recalling certain 2020 chevrolet silverado 2500 and 3500 and gmc sierra 2500 and 3500 vehicles previously recalled under 20v-142. Some of the vehicles in 20v-324 were not part of recall 20v-142 but received defect parts during another service (typically during collision repair). The hood-latch striker wires on replacement hoods installed for safety recall 20v-142 may not have been heat-treated properly, possibly causing them to fracture.
Doors and locks: latch
Risk: If a striker wire fractures, the hood may open unexpectedly while driving, increasing the risk of a crash.
Fix: Gm will notify owners, and dealers will replace the hood assembly, free of charge. The recall began april 13, 2020. Owners may contact chevrolet customer service at 1-800-222-1020 or gmc customer service at 1-888-988-7267. Gm's number for this recall is n192284960.
Full defect summary
General motors llc (gm) is recalling certain 2020 chevrolet silverado 2500 and 3500 and gmc sierra 2500 and 3500 vehicles. The hood-latch striker wires may not have been heat-treated properly, possibly causing them to fracture.
Seat belts: pretensioner
Risk: A vehicle fire could result if materials ignite inside the vehicle.
Fix: Gm will notify owners, and dealers will close off the opening in the pretensioner bracket, free of charge. The recall began december 13, 2019. Owners may contact chevrolet customer service at 1-800-222-1020 or gmc customer service at 1-888-988-7267. Gm's number for this recall is n192270600.
Full defect summary
General motors llc (gm) is recalling certain 2019-2020 chevrolet silverado 1500 and gmc sierra 1500, and 2020 silverado 2500, silverado 3500, sierra 2500, and sierra 3500 vehicles equipped with carpet floor covering. When the front seat belt pretensioners deploy, hot gas may vent through an opening in the pretensioner bracket, possibly igniting the carpet.
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
NHTSA defect investigations
Air bag malfunction
Summary
On april 9, 2021, the office of defects investigations (odi) opened pe21-010 to investigate instances of air bag malfunction indicator light (mil) illumination and potential for frontal air bag non-deployment in several vehicles manufactured by general motors (gm). The vehicles included model year (my) 2020 through 2021 ct4 and ct5 passenger cars, sierra and silverado trucks (1500/2500/3500 models), xt4 and my 2021 escalade, suburban, tahoe, yukon suvs.technical service bulletin (tsb) 21-na-005, issued in march 2021, addresses air bag mil illumination with diagnostic trouble codes (dtcs) b0001-1b or b0012-0d. It cites rust particles in the connection terminal interface of the driver air bag
Questions about the 2020 Chevrolet Silverado 2500
- What are the most common problems with the 2020 Chevrolet Silverado 2500?
- By NHTSA owner complaints: transmission (33 complaints, typically around 81,500 miles); brakes (19 complaints, typically around 18,500 miles); electrical (17 complaints, typically around 7,500 miles).
- How many recalls does the 2020 Chevrolet Silverado 2500 have?
- 10 recalls listed by NHTSA, the latest from February 12, 2026 (transmission). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2020 a bad year for the Chevrolet Silverado 2500?
- It is 13th of 27 Silverado 2500 model years by number of complaints, with 108 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.